Customer-obsessed science
Research areas
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August 26, 20265 min readDiscounting the opinions of LLM judges with highly correlated outputs ensures that panels of judges reflect a true diversity of perspectives.
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August 21, 20269 min read
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July 30, 20268 min read
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July 9, 202610 min read
Featured news
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Nature Digital Medicine2022Movement health is understanding our body’s ability to perform movements during activities of daily living such as lifting, reaching, and bending. The benefits of improved movement health have long been recognized and are wide-ranging from improving athletic performance to helping ease of performing simple tasks, but only recently has this concept been put into practice by clinicians and quantitatively
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JCAI 2022 Workshop on Heuristic Search in Industry2022The increasing demand for same-day delivery and the commitment of e-commerce companies to this service raise a number of challenges in logistics. One of these challenges for fulfillment centers is to coordinate hundreds of mobile robots in their automated warehouses efficiently to allow for the retrieval and packing of thousands of ordered items within the promised delivery deadlines. We formulate this
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ACM SIGSPATIAL 20222022Understanding and representing real-world places (physical locations where drivers can deliver packages) is key to successfully and efficiently delivering packages to customer’s doorstep. Prerequisite to this is the task of capturing similarity and relatedness between places. Intuitively, places that belong to a same building should have similar characteristics in geospatial as well as textual space. However
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Transportation Science2022The 2021 Amazon Last Mile Routing Research Challenge, hosted by Amazon.com’s Last Mile Research team, and scientifically supported by the Massachusetts Institute of Technology’s Center for Transportation and Logistics, prompted participants to leverage real operational data to find new and better ways to solve a real-world routing problem. In this article, we describe the data set released for the research
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ColdGuess: A general and effective relational graph convolutional network to tackle cold start casesKDD 2022 Workshop on Mining and Learning with Graphs2022Low-quality listings and bad actor behavior in online retail websites threatens e-commerce business as these result in sub-optimal buying experience and erode customer trust. When a new listing is created, how to tell it has good quality? Is the method effective, fast, and scalable? Previous approaches often face three limitations/challenges: (1) unable to handle cold start problems where new sellers/listings
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