Customer-obsessed science
Research areas
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June 24, 20265 min readMillimeter-scale particles of nuclear-reactor fuel are encased in four layers of different materials that act as a “miniature containment system”.
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Featured news
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ISCA 20252025Quantum Error Correction (QEC) is essential for fault-tolerant, large-scale quantum computation. However, error drift in qubits undermines QEC performance during long computations, necessitating frequent calibration. Conventional calibration methods disrupt quantum states, requiring system downtime and rendering in situ calibration impractical. To address this challenge, we propose QECali, a novel framework
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IEEE CogMI 20252025Operational support is an important component of production software services. Support requests are often emergent and can come in many forms such as customer escalations or unplanned service interruption. Engineers across organizations have been successful in implementing automation to help streamline support processes but many solutions remain in the hands of human operators. A successful strategy to
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Winter Simulation Conference 20252025Simulation plays a central role in the strategic planning and operational evaluation of supply chain networks. Within these networks, order fulfillment traditionally requires solving computationally expensive optimization problems in real-time across multiple constraints. For forward-looking simulations evaluating millions of orders, such optimization becomes prohibitively expensive. We develop a neural
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CP 20262025In professional sports, a team has clinched the playoffs if they are guaranteed a postseason spot, regardless of the outcomes of any remaining games. As the season progresses, sports fans and other stakeholders are interested in precisely when, and under what conditions, their team will clinch the playoffs. In this paper, we investigate playoff clinching in the context of the National Hockey League (NHL
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ACM SIGOPS 2025 Workshop on Hot Topics in Operating Systems2025A metastable failure is a self-sustaining congestive collapse in which a system degrades in response to a transient stressor (e.g., a load surge) but fails to recover after the stressor is removed. These rare but potentially catastrophic events are notoriously hard to diagnose and mitigate, sometimes causing prolonged outages affecting millions of users. Ideally, we would discover susceptibility to metastable
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