Customer-obsessed science
Research areas
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July 30, 20268 min readInstead of compromising among parameter updates dictated by different training objectives, ControlG allocates computational capacity to objectives sequentially and dynamically.
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July 9, 202610 min read
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Featured news
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Interspeech 20232023Natural Language Understanding (NLU) systems such as chatbots or virtual assistants have seen a significant rise in popularity in recent times, thanks to availability of large volumes of user data. However, typical user data collected for training such models may suffer from sampling biases due to a variety of factors. In this paper, we study the impact of bias in the training data for intent classification
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ACL 20232023Research on text-to-image generation (TTI) still predominantly focuses on the English language due to the lack of annotated image-caption data in other languages; in the long run, this might widen inequitable access to TTI technology. In this work, we thus investigate multilingual TTI (termed mTTI) and the current potential of neural machine translation (NMT) to bootstrap mTTI systems. We provide two key
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ACL 20232023Leveraging representations from pre-trained transformer-based encoders achieves state-ofthe-art performance on numerous NLP tasks. Larger encoders can improve accuracy for spoken language understanding (SLU) but are challenging to use given the inference latency constraints of online systems (especially on CPU machines). We evaluate using a larger 170M parameter BERT encoder that shares representations
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ACL 20232023Getting a good understanding of the user intent is vital for e-commerce applications to surface the right product to a given customer query. Query Understanding (QU) systems are essential for this purpose, and many e-commerce providers are working on complex solutions that need to be data efficient and able to capture early emerging market trends. Query Attribute Understanding (QAU) is a sub-component of
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ACL 20232023Relevance in E-commerce Product Search is crucial for providing customers with accurate results that match their query intent. With recent advancements in NLP and Deep Learning, Transformers have become the default choice for relevance classification tasks. In such a setting, the relevance model uses query text and product title as input features, and estimates if the product is relevant for the customer
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