Customer-obsessed science
Research areas
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August 26, 20265 min readDiscounting the opinions of LLM judges with highly correlated outputs ensures that panels of judges reflect a true diversity of perspectives.
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August 21, 20269 min read
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July 30, 20268 min read
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July 9, 202610 min read
Featured news
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SLT 20182018Typical spoken language understanding systems provide narrow semantic parses using a domain-specific ontology. The parses contain intents and slots that are directly consumed by downstream domain applications. In this work we discuss expanding such systems to handle compound entities and intents by introducing a domain-agnostic shallow parser that handles linguistic coordination. We show that our model
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SLT 20182018Large scale Natural Language Understanding (NLU) systems are typically trained on large quantities of data, requiring a fast and scalable training strategy. A typical design for NLU systems consists of domain-level NLU modules (domain classifier, intent classifier and named entity recognizer). Hypotheses (NLU interpretations consisting of various intent+slot combinations) from these domain specific modules
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SLT 20182018Recent advances in spoken language technologies and the introduction of many customer facing products, have given rise to a wide customer reliance on smart personal assistants for many of their daily tasks. In this paper, we present a system to reduce users’ cognitive load by extending personal assistants with long-term personal memory where users can store and retrieve by voice, arbitrary pieces of information
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ICCL 20182018We analyze some of the fundamental design challenges that impact the development of a multilingual state-of-the-art named entity transliteration system, including curating bilingual named entity datasets and evaluation of multiple transliteration methods. We empirically evaluate the transliteration task using the traditional weighted finite state transducer (WFST) approach against two neural approaches:
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SLT 20182018Language models (LM) for interactive speech recognition systems are trained on large amounts of data and the model parameters are optimized on past user data. New application intents and interaction types are released for these systems over time, imposing challenges to adapt the LMs since the existing training data is no longer sufficient to model the future user interactions. It is unclear how to adapt
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