Customer-obsessed science
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August 21, 20269 min readExtendable framework enables testing agents on the full set of capabilities required to successfully complete a procedure, not isolated proxy tasks.
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July 30, 20268 min read
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July 9, 202610 min read
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Featured news
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NeurIPS 2020 Workshop on Resistance AI2020Neural Machine Translation (NMT) systems are typically evaluated using automated metrics that assess the agreement between generated translations and ground truth candidates. To improve systems with respect to these metrics, NLP researchers employ a variety of heuristic techniques, including searching for the conditional mode (vs. sampling) and incorporating various training heuristics (e.g., label smoothing
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CHI 20202020Adaptive instruction for online education can increase learning gains and decrease the work required of learners, instructors, and course designers. Reinforcement Learning (RL) is a promising tool for developing instructional policies, as RL models can learn complex relationships between course activities, learner actions, and educational outcomes. This paper demonstrates the first RL model to schedule
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WACV 20202020E-commerce companies like Amazon, Alibaba and Flipkart have an extensive catalogue comprising of billions of products. Matching customer search queries to plausible products is challenging due to the size and diversity of the catalogue. These challenges are compounded in apparel due to the semantic complexity and a large variation of fashion styles, product attributes and colours. Providing aids that can
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WSDM 20202020Product search forms an indispensable component of any e-commerce service, and helps customers find products of their interest from a large catalog on these websites. When products that are irrelevant to the search query are surfaced, it leads to a poor customer experience, thus reducing user trust and increasing the likelihood of churn. While identifying and removing such results from product search is
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AAAI 20202020We propose TANDA, an effective technique for fine-tuning pre-trained Transformer models for natural language tasks. Specifically, we first transfer a pre-trained model into a model for a general task by fine-tuning it with a large and high quality dataset. We then perform a second fine-tuning step to adapt the transferred model to the target domain. We demonstrate the benefits of our approach for answer
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