Customer-obsessed science
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July 30, 20268 min readInstead of compromising among parameter updates dictated by different training objectives, ControlG allocates computational capacity to objectives sequentially and dynamically.
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July 9, 202610 min read
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Featured news
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RecSys 2020 Workshop on Online Recommender Systems and User Modeling2020Classical approaches to recommendation systems like collaborative filtering learn a static model given the user historic interaction data. These approaches do not perform well in dynamic environments where the sets of users and items are continually changing. Users convey their preferences implicitly by providing feedback in the form of clicks, views and ratings, as they interact with the system. Utilizing
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EMNLP 20202020Dialogue level quality estimation is vital for optimizing data driven dialogue management. Current automated methods to estimate turn and dialogue level user satisfaction employ hand-crafted features and rely on complex annotation schemes, which reduce the generalizability of the trained models. We propose a novel user satisfaction estimation approach which minimizes an adaptive multi-task loss function
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ICDM 20202020Entity linkage (EL) is a critical problem in data cleaning and integration. In the past several decades, EL has typically been done by rule-based systems or traditional machine learning models with hand-curated features, both of which heavily depend on manual human inputs. With the ever-increasing growth of new data, deep learning (DL) based approaches have been proposed to alleviate the high cost of EL
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Interspeech 20202020For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent’s behavior and increase user engagement and retention. However, an agent often relies on explicit customer feedback for measuring CSAT. Such explicit feedback may result in potential distraction to users and
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EECV 2020 Workshop on Task-CV2020Training an object detector incrementally has hardly been explored. In this paper, we propose attentive feature distillation which leverages both bottom-up and top-down attentions to mitigate forgetting in incremental detection. Then, we systematically analyze the proposed distillation method in different scenarios across various domains and categories. We find out that, contrary to common understanding
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