Audible's ML algorithms connect users directly to relevant titles, reducing the number of purchase steps for millions of daily users.
With a novel parallel-computing architecture, a CAD-to-USD pipeline, and the use of OpenUSD as ground truth, a new simulator can explore hundreds of sensor configurations in the time it takes to test just a few physical setups.
From reimagining storage to serverless computing, Aurora continues to push the boundaries of what's possible in database technology.
Amazon VP and distinguished scientist Byron Cook explains how AWS's new Automated Reasoning checks address key challenges in automated reasoning: translating natural to structured language, defining truth, and definitive reasoning.
Trained on millions of hours of data from Amazon fulfillment centers and sortation centers, Amazon’s new DeepFleet models predict future traffic patterns for fleets of mobile robots.
Customer-obsessed science
Research areas
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September 11, 2025The language AI agents might speak, sharing context without compromising privacy, modeling agentic negotiations, and understanding users’ commonsense policies are some of the open scientific questions that researchers in agentic AI will need to grapple with. -
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University teams battle to harden and hack AI coding assistants in head-to-head tournament
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Led by David Luan and Pieter Abbeel, the lab will focus on developing new foundational capabilities for enabling useful AI agents.
The company's new state-of-the-art foundation models deliver frontier intelligence and industry-leading price performance.
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Customer service in e-commerce often relies on human agents to handle inquiries related to orders, returns, and product information. While this approach is effective, it can be expensive and difficult to scale during periods of high demand. Recent advances in intelligent chatbots, particularly those based on Retrieval Augmented Generation (RAG) models, have significantly improved customer service efficiency
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Accurate intent classification is critical for efficient routing in customer service, ensuring customers are connected with the most suitable agents while reducing handling times and operational costs. However, as companies expand their product lines, intent classification faces scalability challenges due to the increasing number of intents and variations in taxonomy across different verticals. In this
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KDD 2025 Workshop on Structured Knowledge for Large Language Models2025Despite advances in large language model (LLM)-based natural language interfaces for databases, scaling to enterprise-level data catalogs remains an under-explored challenge. Prior works addressing this challenge rely on domain-specific fine-tuning—complicating deployment—and fail to leverage important semantic context contained within database metadata. To address these limitations, we introduce a component-based
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Financial accounting systems rely heavily on subledgers to track detailed transaction records. However, modern systems often evolve into complex architectures where different components use inconsistent labeling conventions, making it difficult to understand and utilize important relationships within subledger data. This paper presents a novel framework LLM-STARS (LLM-Enhanced Standardization of Time-series
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KDD 2025 Workshop on Prompt Optimization2025Despite advances in the multilingual capabilities of Large Language Models (LLMs), their performance varies substantially across different languages and tasks. In multilingual retrieval-augmented generation (RAG)-based systems, knowledge bases (KB) are often shared from high-resource languages (such as English) to lowresource ones, resulting in retrieved information from the KB being in a different language
Academia
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Gretchen Ertl
The program offers unrestricted funds and other resources to support research at academic institutions and non-profit organizations in areas that align with our mission.
A global university competition to drive secure innovation in generative AI technology, which focuses on responsible AI and large language model coding security.
Credit: Wolfram Scheible
We partner with particular academic organizations across the world for deep and sustained collaborations in multiple research areas of mutual interest.
Courtesy of Pai-Ling Yin
We hire world-class academics to work on large-scale technical challenges, while they continue to teach and conduct research at their universities.
