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Conversational AI

Building software and systems that help people communicate with computers naturally, as if communicating with family and friends.

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US, WA, Seattle
Amazon's eCommerce Foundation (eCF) organization provides the core technologies that drive and power Amazon's Stores, Digital, and Other (SDO) businesses. Millions of customer page views and orders per day are enabled by the systems eCF builds from the ground up. CloudTune, within eCF, empowers growth and business agility needs by automatically and efficiently managing AWS capacity and business processes needed to safely meet Amazon's customer demand. CloudTune serves its primary customers, internal software teams, through forecast-driven automation of cost controllership, capacity management, and scaling. We predict expected load, and drive procurement and allocation of AWS capacity for new product launches and high-velocity events like Prime Day and Cyber Monday. CloudTune is looking for a Data Scientist to join our forecasting and optimization team. The team develops sophisticated algorithms that combine machine learning-based demand forecasting with mathematical optimization to solve large-scale capacity planning problems under uncertainty. We work with massive datasets — spanning thousands of availability zone and instance family combinations across global regions — to determine optimal resource allocation strategies that balance infrastructure holding costs against service availability requirements. These models directly inform multi-million dollar capacity investment decisions and drive automated procurement, retention, and release policies across Amazon's compute infrastructure. As a Data Scientist in CloudTune, you will work with other scientists, software engineers, data engineers, and product managers on a variety of important research problems in the areas of stochastic optimization, time series modeling, and operations research. You will work on statistical problems with a high level of ambiguity. You will analyze and process large amounts of data, develop new algorithms and improve existing approaches based on statistical models, machine learning algorithms and big data solutions to automatically scale Amazon’s compute infrastructure, optimizing the balance between availability risk and cost efficiency for all of Amazon businesses. Key job responsibilities - Process and analyze large data sets, mining additional data sources as needed - Build statistical models and drive scalable solutions for multi-year capacity demand forecasting horizons - Create, enhance, and maintain technical documentation, and present to other scientists and business leaders - Process and analyze large-scale operational data to identify patterns and inform model development - Create, enhance, and maintain technical documentation, and present research findings to scientists, engineering teams, and senior leadership
US, CA, Irvine
Do you want to write the algorithms that control next-generation batteries, and shape the future of energy storage? This role sits where electrochemistry, data/ML, and control theory meet. You will develop the physics-informed and data-driven methods that estimate state of charge, health, power capability, and remaining life, and validate them against lab and fleet data until they are ready to ship. Your algorithms will decide how hard a battery can be pushed, when it needs attention, and how long it will last, so they shape the safety, warranty, and economics of the whole product. You will work side by side with cell, systems, and software engineers, and as an early hire you will help define how we develop and validate battery algorithms. This role can be based in Boston, Irvine, Sunnyvale, or Seattle, and involves occasional domestic and international travel, up to 10% of the time. Key job responsibilities • Develop and own algorithms for state of charge, state of health, power capability, and remaining useful life, combining physics-based models with data-driven and estimation methods. • Deliver validated reference implementations, test vectors, and accuracy targets that define what production code must achieve. • Design the test plans and data needed to develop and validate algorithms, working with the cell and testing teams to turn lab and field data into model improvements. • Analyze algorithm performance across the deployed fleet, find where models drift or fail, and drive improvements. • Own the accuracy and robustness of battery algorithms, and sign off that production implementations match the validated reference. Provide algorithm evidence for safety certification. A day in the life Your week moves between data, models, and experiments. One day you might be working out why a health estimate drifts on cells that have aged in the field, and the next deciding which model structure holds accuracy at cold temperatures. You could be designing a test with the cell team to expose a behavior your model misses, or reviewing an implementation with an applied scientist to confirm that what ships matches what you validated. You will regularly share results with software, systems, and cell leaders, and your findings will shape decisions well beyond the algorithm itself. About the team We are building Amazon's energy storage capability, providing power for advanced technologies while contributing to a stable grid. Our product is highly connected, yet secure and resilient by design. We own it end to end, from software, ML, and controls through system design to cell selection and supply, and on to a safety-certified product in the field. The organization operates like a startup inside Amazon: small, fast-moving, and accountable for our decisions. We work across hardware, software, and science, with suppliers and partners worldwide, and with Amazon infrastructure, procurement, legal, and finance. The organization is at an early stage and growing quickly. You will be among the first algorithm hires, so you will help shape how we design, build, certify, and ship, with a direct line of sight to the product and business decisions your work informs. This is a dynamic role that will regularly present new challenges as the product and organization evolve.
US, WA, Redmond
At Amazon, we’re inventing on behalf of customers, and with Amazon Leo, we’re redefining what global connectivity looks like. Our mission is to deliver fast, affordable broadband to unserved and underserved communities around the world through a constellation of low Earth orbit (LEO) satellites. Every system we build helps connect people to education, healthcare, opportunity, and each other. As a Data Scientist, you will be responsible for developing advanced analytics and machine learning solutions for user terminals. You will develop predictive models to proactively identify possible user terminal failures in the field. You will work in a collaborative environment with a multi-disciplinary team, including constellation, RF, antenna, silicon, algorithm, and software engineers. Key job responsibilities As a Data Scientist, you will develop analytic tools for a team developing current and future user terminals. Your responsibilities include: • Develop statistical and analytical tool to enable the regression decision from on-orbit and lab measurement of user terminals • Publish documents and create compelling visualizations and presentations to communicate insights to stakeholders • Create and manage datasets for continued pre-training and supervised fine-tuning of LLMs • Develop scalable visualizations for analysis of user terminal performance • Work closely with constellation, RF, antenna, silicon, algorithm, and software engineers to root-cause the failures using data as the primary tool • Drive consensus on metrics and analysis approaches to support product development strategy Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the life As a Data Scientist in the LEO Customer Terminal Team, you will work daily with satellite constellation, algorithm, RF, antenna, silicon, hardware, and software teams in a collaborative environment. Your focus will be using data as an intelligence source to enable design decisions for the team. About the team The LEO Customer Terminal team is responsible for developing both outdoor and indoor devices that enable customers to access internet service via the LEO satellite network. We own the entire process from early prototypes through mass production, including requirements documentation, architecture definition, hardware development, algorithm development, and all integration and verification testing.
US, CA, San Francisco
The Amazon Center for Quantum Computing (CQC) is seeking an Applied Scientist to research and design cryogenic control hardware for large-scale quantum processors, with an emphasis on superconducting digital circuits. Controlling and reading out orders of magnitude more qubits than today's systems demands rethinking where classical control lives and what technology implements it; you will design and model superconducting digital logic (e.g., single-flux-quantum-family circuits) and related cryogenic electronics, evaluate them against the wiring, power, and thermal budgets of a scaled system, and co-design control approaches with the qubit devices they serve. You will carry designs from concept through simulation, layout, design review, and fabrication handoff, and your evaluations will inform which control-electronics directions the organization invests in. Key job responsibilities • Design and simulate superconducting digital circuits and cryogenic control/readout electronics for scalable qubit control • Develop and validate Josephson-junction circuit models, timing and margin analyses, and verification methodology for superconducting digital designs • Quantify system-level trade-offs — wiring count, power dissipation at each cryogenic stage, latency, footprint — across candidate control architectures, and communicate recommendations • Co-design control interfaces with qubit-device colleagues so control electronics and quantum devices are developed as one system • Deliver design artifacts through the organization's design-request and design-review processes, including tapeout-ready layouts and verification reports • Present results internally and, where appropriate, publish in peer-reviewed venues About the team The Enabling Technologies team develops technologies and relationships facilitating scaling, including alternative quantum processor architectures, superconducting qubit device packaging, and cryogenic control device electronics. We work alongside a co-located quantum processor design team focused on current-generation devices; the two teams share design and review processes, and moving ideas between them is an explicit part of our charter.
US, WA, Redmond
Amazon Leo is building a constellation of thousands of low Earth orbit satellites. It will bring fast, reliable internet to customers beyond the reach of existing networks. On the Guidance, Navigation and Control (GNC) team, you will design the algorithms, simulations and onboard autonomy that keep every satellite precisely pointed and stable. Your work lets the payload serve customers on the ground, and it keeps the fleet flying safely. This is satellite GNC at constellation scale. The constellation is launching and growing today, so you will see your work go from concept to orbit, and then fly on many satellites. In this role, you will: - Take your GNC algorithms from concept to orbit, and stay with them through integration, test and on-orbit operations. - Write the production C++ flight code for your own algorithms. The code that flies is the code you write. - Solve hard problems in precise pointing, payload cueing and fleet autonomy. - Work across design, simulation, test and flight operations, not a narrow slice of the lifecycle. **Export Control Requirement:** Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Design and analyze algorithms for state estimation, attitude determination and control, precise pointing and payload cueing against demanding performance requirements. - Implement these algorithms in production C++ flight software. Our GNC engineers own their algorithms all the way into flight, and partner with our embedded software engineers to integrate and test them. - Write concepts of operations for each phase of a satellite's life, from launch and orbit raising to service and deorbit, including failures and recovery. Balance what the payload needs against momentum, power, thermal and ground-contact limits. - Develop momentum management strategies with reaction wheels and magnetic torquers. Help select, size and place the GNC sensors and actuators for future satellites, and design the algorithms that use them. These include star trackers, magnetometers, sun sensors, IMUs and GNSS receivers. - Develop onboard autonomy, including Fault Detection, Isolation and Recovery (FDIR), so that the fleet operates safely at scale with minimal ground intervention. - Build and validate satellite and constellation models and simulations at several levels of fidelity, including 6-DOF simulation and Monte Carlo analysis. Verify closed-loop performance in hardware-in-the-loop (HITL) tests. - Support component environmental tests, functional and performance checkout, and subsystem and satellite integration in our labs. - Analyze telemetry from the whole fleet. Build the metrics, dashboards and tools that track pointing performance and payload operations time as the constellation grows, and use them to improve the fleet. - Operate the GNC system on orbit and take part in the team's on-call rotation. Review fleet data, support maneuvers, and resolve anomalies when on-orbit behavior differs from the ground model. - Review designs and code with the team, and document your algorithms, analyses and results clearly. A day in the life This role covers a wide range of problems across the spacecraft and the network. You will derive and prototype estimation and control algorithms, and then turn them into production flight code. You will prove them in 6-DOF and Monte Carlo simulation and in hardware-in-the-loop tests in the lab. You will support satellite integration. When a satellite does not behave as the ground model predicted, you will dig into fleet telemetry, find the cause and drive the fix. You will own each problem end to end, with the focus to go deep on it. GNC is at the center of safe flight, so you will work across the whole program. The payload, power, thermal and operations teams all depend on GNC, and you will balance their needs against the pointing and momentum budgets. You will partner closely with avionics, flight software and embedded software engineers to make your algorithms run reliably on the spacecraft. You will help the mechanical teams shape the next generation of satellite hardware, from reaction wheels to star trackers. As satellites move from design through manufacturing into orbit, you will work with systems engineering and Assembly, Integration and Test. The problems are hard: tight pointing requirements, a large constellation to keep flying safely, and the chance to invent capabilities that do not exist yet. Constant work with other teams makes this a place where you keep learning and growing. About the team You will join the Satellite Attitude Determination and Control team. We own GNC for our satellites end to end: algorithm design, flight software, lab integration, and flight operations of our own satellites on orbit. Our engineers bring deep experience from many satellite programs and other flight vehicles, with real strength in both our mission and the core GNC disciplines. We design, prototype, test, iterate and learn together. Because GNC is central to safe flight, we drive the concepts of operations and many of the system-level analyses on the program. We also have a lot of freedom. We trust our engineers to choose their own tools and approaches for the problems they face, and to own the results. If you want the autonomy to solve hard problems your way, with a team of strong engineers, you will feel at home here.
US, WA, Redmond
Amazon Leo is building a constellation of thousands of low Earth orbit satellites. It will bring fast, reliable internet to customers beyond the reach of existing networks. On the Guidance, Navigation and Control (GNC) team, you will design the algorithms, simulations and onboard autonomy that keep every satellite precisely pointed and stable. Your work lets the payload serve customers on the ground, and it keeps the fleet flying safely. This is satellite GNC at constellation scale. The constellation is launching and growing today, so you will see your work go from concept to orbit, and then fly on many satellites. In this role, you will: - Take your GNC algorithms from concept to orbit, and stay with them through integration, test and on-orbit operations. - Write the production C++ flight code for your own algorithms. The code that flies is the code you write. - Solve hard problems in precise pointing, payload cueing and fleet autonomy. - Work across design, simulation, test and flight operations, not a narrow slice of the lifecycle. **Export Control Requirement:** Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Design and analyze algorithms for state estimation, attitude determination and control, precise pointing and payload cueing against demanding performance requirements. - Implement these algorithms in production C++ flight software. Our GNC engineers own their algorithms all the way into flight, and partner with our embedded software engineers to integrate and test them. - Write concepts of operations for each phase of a satellite's life, from launch and orbit raising to service and deorbit, including failures and recovery. Balance what the payload needs against momentum, power, thermal and ground-contact limits. - Develop momentum management strategies with reaction wheels and magnetic torquers. Help select, size and place the GNC sensors and actuators for future satellites, and design the algorithms that use them. These include star trackers, magnetometers, sun sensors, IMUs and GNSS receivers. - Develop onboard autonomy, including Fault Detection, Isolation and Recovery (FDIR), so that the fleet operates safely at scale with minimal ground intervention. - Build and validate satellite and constellation models and simulations at several levels of fidelity, including 6-DOF simulation and Monte Carlo analysis. Verify closed-loop performance in hardware-in-the-loop (HITL) tests. - Support component environmental tests, functional and performance checkout, and subsystem and satellite integration in our labs. - Analyze telemetry from the whole fleet. Build the metrics, dashboards and tools that track pointing performance and payload operations time as the constellation grows, and use them to improve the fleet. - Operate the GNC system on orbit and take part in the team's on-call rotation. Review fleet data, support maneuvers, and resolve anomalies when on-orbit behavior differs from the ground model. - Review designs and code with the team, and document your algorithms, analyses and results clearly. A day in the life This role covers a wide range of problems across the spacecraft and the network. You will derive and prototype estimation and control algorithms, and then turn them into production flight code. You will prove them in 6-DOF and Monte Carlo simulation and in hardware-in-the-loop tests in the lab. You will support satellite integration. When a satellite does not behave as the ground model predicted, you will dig into fleet telemetry, find the cause and drive the fix. You will own each problem end to end, with the focus to go deep on it. GNC is at the center of safe flight, so you will work across the whole program. The payload, power, thermal and operations teams all depend on GNC, and you will balance their needs against the pointing and momentum budgets. You will partner closely with avionics, flight software and embedded software engineers to make your algorithms run reliably on the spacecraft. You will help the mechanical teams shape the next generation of satellite hardware, from reaction wheels to star trackers. As satellites move from design through manufacturing into orbit, you will work with systems engineering and Assembly, Integration and Test. The problems are hard: tight pointing requirements, a large constellation to keep flying safely, and the chance to invent capabilities that do not exist yet. Constant work with other teams makes this a place where you keep learning and growing. About the team You will join the Satellite Attitude Determination and Control team. We own GNC for our satellites end to end: algorithm design, flight software, lab integration, and flight operations of our own satellites on orbit. Our engineers bring deep experience from many satellite programs and other flight vehicles, with real strength in both our mission and the core GNC disciplines. We design, prototype, test, iterate and learn together. Because GNC is central to safe flight, we drive the concepts of operations and many of the system-level analyses on the program. We also have a lot of freedom. We trust our engineers to choose their own tools and approaches for the problems they face, and to own the results. If you want the autonomy to solve hard problems your way, with a team of strong engineers, you will feel at home here.
US, WA, Seattle
Do you want to make AI provably correct for chip design and verification? We're hiring an Applied Scientist to combine large language models with formal methods such as Lean 4 and turn AI from a helpful assistant into a trusted engineering tool for silicon. Our team builds the formal verification methods behind custom silicon at Amazon scale. As AI agents take on more of chip design and verification, we need people who can make sure their output is checkable, sound and grounded in mathematics. You will research and build systems where LLMs work alongside interactive theorem provers, SMT solvers and model checkers. Engineers write the specifications. AI refines them against RTL, generates proof steps and closes proofs at machine speed. Every result is checked by a formal kernel, not trusted on faith. Work at the frontier of AI reasoning, theorem proving and hardware verification Ship solutions that directly affect real chips running in AWS data centers Publish and help shape how the industry formalizes AI use in hardware engineering Key job responsibilities Design and build LLM-driven systems for formal verification and design tasks, including proof generation, invariant and lemma discovery, spec-to-RTL refinement, and counterexample analysis Develop frameworks in Lean 4 (and related tools such as SMT solvers, model checkers and commercial FV engines) that formally check AI-generated artifacts, so they are correct by construction rather than just plausible Formalize hardware semantics, ISAs and microarchitectural properties in Lean 4 to create machine-checkable foundations for AI agents to reason over Track and evaluate state-of-the-art AI work (LLM agents, autoformalization, neural theorem proving, reinforcement learning from proof feedback) and turn promising research into production tools Build benchmarks and evaluation methods that measure AI soundness, proof success rate and engineering impact on real designs Partner with FV and design engineers to find the highest-leverage problems and deploy solutions into active chip programs Publish research, file patents and represent Amazon in the formal methods and AI communities Mentor engineers and scientists on applying formal AI methods
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Applied Scientist III Job Location: Seattle, Washington Job Number: AMZ10037670 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. #0000
US, CA, San Francisco
The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for an Applied Scientist to build production machine learning solutions that improve employee experiences and inform workforce decisions. You will work on problems spanning predictive modeling, natural language processing, recommendation systems, personalization, generative AI, and causal evaluation. These solutions will predict workforce outcomes, identify individual and organizational needs, recommend targeted actions, and measure the causal impact of programs, products, and policies across diverse employee populations and business contexts. As an Applied Scientist, you will develop models and algorithms from prototype through production. You will collaborate with other scientists and economists to combine machine learning with causal inference and experimentation, allowing teams to understand both what is likely to happen and which actions will improve outcomes. You will also work with product managers, engineers, and business partners to translate business needs into technical solutions and communicate methods and results to technical and nontechnical audiences. Key job responsibilities • Design, develop, and deploy machine learning solutions in production environments. • Develop solutions using techniques that include predictive modeling, deep learning, natural language processing, recommendation systems, personalization, and generative AI. • Build models that predict workforce outcomes, identify employee and organizational needs, and recommend targeted actions. • Partner with economists and other scientists to design causal evaluations and experimental frameworks that measure the impact of programs, products, and policies. • Combine predictive models with causal estimates to help business partners identify effective actions and make evidence-based decisions. • Collaborate with product managers, engineers, and business partners to translate business requirements into modeling approaches and contribute to technical design and roadmap decisions. • Evaluate model accuracy, performance, calibration, and limitations, and identify opportunities for improvement. • Communicate technical concepts, methods, results, and recommendations to technical peers and business partners. A day in the life • Analyze data to investigate model performance or understand an unexpected result from a causal evaluation. • Brainstorm modeling and evaluation approaches with applied scientists and economists on the team. • Develop and test model features, recommendation methods, or generative AI applications. • Design or analyze experiments and observational studies to estimate the causal impact of programs, products, or policies. • Run simulations, offline evaluations, or backtests to assess model performance. • Meet with product, engineering, and business partners to review requirements, data, designs, and implementation decisions. • Review code changes or technical design documents from scientists and engineers. • Write and present documents covering methods, results, limitations, and recommendations. About the team The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.
US, WA, Seattle
Are you excited to play a strategic role in defining the customer experience on Tablets? Come join a dynamic, customer-obsessed, world-class science team to completely reshape the customer experience on our tablets. Key job responsibilities Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art recommendation models. You will ask research questions about customer behavior, design state-of-the-art models that help customers discover content, and deploy these models to production alongside other engineers. You will participate in the Amazon ML community and mentor other engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers! A day in the life We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of products used everyday by real customers! About the team The Alexa Tablet team is a world-class team that delivers high-quality, innovative products that are loved by our customers. Our team focuses on spinning many of Amazon’s flywheels with bar-raising mobile experiences on our tablets. Over the last 12 years, we have built 4.0+ star rated products, and we continue to look for ways to scale our business. Join us as we continue our ambitious journey which will give you the opportunity to deliver disruptive products with global impact.