An overhead shot shows the Robin robot arm lifting a package via suction cups
Amazon Robotics researchers created a new learning system called Janus, which provides a robust framework for retraining Robin robotic arms and represents a major step toward development of a continual learning platform that will help Amazon retrain all its robots in the future.

Amazon’s Janus framework lifts continual learning to the next level

By managing and automating many of the steps involved in continual learning, Janus is helping Amazon’s latest robots adapt to a changing environment.

Watching items move down a conveyor belt toward a Robin robot arm at an Amazon fulfillment center is a great place to learn about the role continual learning plays in robotics.

The packages Robin encounters can include boxes, cylinders, and padded mailers of different shapes, sizes, and colors. Each group is different. Robin’s computer-vision system must make sense of them all by segmenting those packages into individual elements.

Related content
An advanced perception system, which detects and learns from its own mistakes, enables Robin robots to select individual objects from jumbled packages — at production scale.

This is something a child can do instinctively. But it took months of training for the Robin robotic arm to distinguish among the different package types.

The types of packages we ship and the distribution of these packages changes frequently. Our models need to adapt to these changes while maintaining high performance. To do this, we require continual learning.
Cassie Meeker

Scientists initially trained Robin to identify the different packages utilizing supervised learning, which graded the vision system’s accuracy as it tried to segment piles of packages from tens of thousands of images. Eventually, the system’s accuracy improved to the point where the robotics arms could be deployed in Amazon fulfillment centers.

Yet, there was a catch — the packages that Amazon delivers arrive in a constantly shifting variety of shapes and sizes.

“The problem with machine learning is that models must adapt to continually changing data conditions,” says Cassie Meeker, an Amazon Robotics applied scientist who is an expert user of Amazon’s continuous learning system. “Amazon is a global company — the types of packages we ship and the distribution of these packages changes frequently. Our models need to adapt to these changes while maintaining high performance. To do this, we require continual learning.”

To get there, Meeker’s team created a new learning system—a framework powerful and smart enough to adapt to distribution shifts in real time.

The framework, called Janus, automates some aspects of the retraining process. Named after the Roman god of transitions, Janus provides a robust framework for retraining Robin robotic arms and represents a major step toward development of a continual learning platform that will help Amazon retrain all its robots in the future.

A complex challenge

The concept of continual learning appears deceptively simple, says Hank Chen, an Amazon machine learning engineer who has worked on Janus since its inception. Robin, whose accuracy generally tops 99%, encounters some unexpected packaging. Then, via continual learning, it adapts to account for that. But the challenge is far more complex than that.

The first hurdle involves deciding which anomalous events require retraining. Chen breaks these into two different classes. The first involves the robot’s environment. Perhaps a light failed and it is too dark to identify packages or maybe a camera was knocked out of focus. These types of anomalies are fairly easy to identify and technicians can usually fix them quickly.

Robin sorts packages

The second type of anomaly is informational.

“These events happen when something changes,” Chen says. “We might have a new package type, holiday art on packages, or a hot new toy with transparent packaging. Recently, our European fulfillment centers began using black bags and that threw Robin for a loop. These are the types of novel data we want to learn from and model.”

Amazon trains its models on images featuring those packages. Once they are identified, the continual learning team annotates the novel images. This involves labeling the location, boundaries, shape, and classification of the packages in the scene.

When the team gathers enough annotated images, it can begin to retrain Robin’s models with fresh data, maintaining and even improving Robin’s ability to recognize both known and new packages.

Efficiently training models, however, requires a wide variety of examples.

“When we get a good initial raw image, we do what is called augmentation,” explains Larry Li, a software development manager who manages the Janus team. “We shrink the image, flip it, rotate it, make it darker or brighter, discolor it, make it blurry, and juxtapose with other images. This multiplies every image many times, giving the large number of images we need to train our model.”

Related content
Amazon fulfillment centers use thousands of mobile robots. To keep products moving, Amazon Robotics researchers have crafted unique solutions.

To ensure that new data does not reduce the accuracy of existing models, Amazon tests retrained models on historical data to see if the machine retains — or, better still, improves — its level of performance. If the model succeeds, it moves to live testing.

This takes place on a special station set up for testing prototype robots. Researchers create piles of test packages to ensure the robot can handle them all. If it can, they beta test it on one or two lines within the company’s fulfillment centers. Only after a robot proves its performance does Amazon deploy it more broadly.

Automating processes

Simultaneously capturing novel events, categorizing them based on recurrence, annotating images, creating training decks, and performing model training is a lot to manage — Janus has been designed to automate these processes.

“We want to automate how we retrain our models in response to changing conditions and new data,” Meeker says.

Janus, for example, automatically monitors when robots such as Robin encounter novel events.

“If a human was uncertain about something, they could tell us what caused that confusion,” Meeker notes. “But a robot can’t tell us what the problem was. Instead, we have to use other metrics to figure out when and why a model is not confident.

Robin's advanced perception system

“When presented with a cluttered scene, for example, Robin’s model will segment the scene into individual packages — each box, padded mailer, et cetera is individually labeled and the package boundaries are marked. If the robot fails to pick up the package, drops the package, or picks up a different package, we can look at how the model segmented the scene to identify the problem.”

Janus automatically identifies problematic packages for annotation. Those annotations make it easier to identify and rank the packages most likely to cause Robin challenges.

Performing these tasks in real time is computationally intensive. At the same time, Amazon’s fleet of Robin robots is growing. To minimize computing overhead, continual learning relies on Amazon Web Services to tap functions from the cloud on an as-needed basis.

Related content
Scientists and engineers are developing a new generation of simulation tools accurate enough to develop and test robots virtually.

“We leverage AWS components to create an ‘assembly line’ for computer learning,” Li says. “We also use a novel image detector to detect significant changes in our targets and environment. When those conditions happen, it triggers a batch job to sample the raw images and preserve them for potential retraining.”

Reinforcement learning

Ultimately, Chen says, the continual learning team wants to transform Janus from a set of code libraries into an integrated service that any user could pull off the shelf and plug into their robot.

“Once they have the model, it would look for anomalies, pick out the most frequent novel events, and learn from them,” he says.

Humans, for example, might move a pile of packages around to pick one up, but how do we capture that capability with a robot and not slow down the line? Reinforcement learning might give us a way to do this.
Larry Li

Janus may also evolve to embrace reinforcement learning.

“In reinforcement learning, it is up to the model to explore the possibilities and find the proper solution,” Li explains. “The results are markedly different than supervised learning because there is a closer coupling between perception and action. The actions a robot takes can be used to generate best outcomes. Humans, for example, might move a pile of packages around to pick one up, but how do we capture that capability with a robot and not slow down the line? Reinforcement learning might give us a way to do this.”

Related content
Zoox principal software engineer Olivier Toupet on company’s autonomous robotaxi technology

Robin’s ability to interpret images is already very good, Meeker says. Her group now wants to extend those capabilities to other robots.

“We want to create universal models that can segment packages with less training data,” Meeker explains. “We do this by pre-training a model with a large dataset collected from across different environments, different tasks and different backgrounds. Then we fine tune the model with small amounts of data from a new environment. With a relatively small amount of data, you can get high segmentation performance. A continuous learning framework like Janus allows us to scale our universal model, so we can train across many different tasks and environments.”

Related content

IN, KA, Bengaluru
As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in machine learning, large language models in production, and recommender systems to name a few. The team's work directly impacts customer experience at a worldwide scale. Key job responsibilities Thought leader on the team and help set team directions Research multiple problem domains, suggest various approaches to try and be as hands-on as needed while providing more junior scientists with critical mentorship Collaborate with engineers to come up with the right LLD and HLD to solve key business problems Strong emphasis on communication via writing, internal and external talks, and being able to align with multiple stakeholders A day in the life As an Applied scientist II, a typical day will involve aligning with key product, engineering and business stakeholders ; advising junior scientists on the work they are doing ; reading current research papers and staying up-to-date on AI research ; diving deep as needed to improve CMT models and addressing stakeholders from the science perspective ; writing python code
IN, KA, Bengaluru
As a member of the CMT team, you'll play a key role in the evolution of our Competitive Monitoring systems to solve significantly complex and interesting technical challenges in machine learning, large language models in production, and recommender systems to name a few. The team's work directly impacts customer experience at a worldwide scale. Key job responsibilities 1. Research the problem domain and come up with various approaches to solve the problem. 2. Be willing to experiment quickly and fail fast. 3. Collaborate with engineers to come up with the right end to end solution to the business problems. 4. Ideate on future roadmap for science in CMT 5. Be willing to roll up your sleeves and learn core topics outside applied science, for example ML engineering A day in the life A typical day might involve (a) working on ideas for improving models around product similarity or price recommendations, (b) working closely with other scientists and our ML engineers to ensure that the best models are in production, (c) writing good maintainable code that can be reused and reproduced, (d) sharing your work across CMT and beyond via technical writings and presentations
US, CA, Santa Clara
We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.
US, WA, Seattle
The Automated Reasoning Group in the Amazon Neuron team is looking for an Applied Scientist to work on the intersection of Artificial Intelligence and program analysis to raise the code quality bar in our state-of-the-art deep learning compiler stack. This stack is designed to optimize application models across diverse domains, including Large Language and Vision, originating from leading frameworks such as PyTorch and JAX. Your role will involve working closely with our custom-built Machine Learning accelerator, Trainium, which represents the forefront of innovation for advanced ML capabilities, and is the underpinning of Generative AI. In this role as an Applied Scientist, you'll be instrumental in designing, developing, and deploying analyzers for ML compiler stages and compiler IRs. You will architect and implement business-critical tooling, publish research, and mentor a brilliant team of experienced scientists and engineers. You will need to be technically capable, credible, and curious in your own right as a trusted AWS Neuron engineer, innovating on behalf of our customers. Your responsibilities will involve tackling crucial challenges alongside a talented engineering team, contributing to leading-edge design and research in compiler technology and deep-learning systems software. Strong experience in programming languages, compilers, program analyzers, theorem provers, and program synthesis engines will be a benefit in this role. A background in machine learning and AI accelerators is preferred but not required.
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies. Key job responsibilities As an Applied Scientist, you will have end-to-end ownership of the product, related research and experimentation. In addition, you will be applying advanced machine learning techniques in Computer Vision, Multimedia Understanding and Generative AI. We're building the foundational technology stack, spanning diffusion and flow-matching models, 3D/4D scene and character generation, motion and camera control, and post-training alignment. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines
US, WA, Seattle
As a Principal Applied Scientist at Prime Video, you will be a technical and strategic leader responsible for inventing, developing, and deploying groundbreaking AI solutions that power personalized, relevant, and delightful experiences for millions of global customers. You will help shape the vision and direction of key ML systems that support Prime Video’s mission to deliver AI-powered customer experiences. This role demands a unique blend of deep technical expertise in machine learning and recommendation systems, industry leadership, and strong collaboration skills. You will guide the development of high-impact systems end-to-end - leading innovation from foundational research through production deployment - while mentoring scientists and influencing product and engineering roadmaps. We are looking for a thought leader who brings a strong track record of delivering ML innovations at scale, along with the curiosity and drive to push boundaries. This is a rare opportunity to drive meaningful impact at one of the largest streaming services in the world. Key job responsibilities - Invent, prototype, and productionize large-scale AI solutions across Prime Video’s personalization and discovery ecosystem using deep learning, generative AI, reinforcement learning, and optimization techniques; - Provide technical leadership and influence product vision by collaborating closely with engineers, product managers, and senior stakeholders; - Design and lead high-impact A/B tests and data analyses to validate hypotheses and guide product direction; - Drive technical bar-raising across science and engineering teams through mentorship, design reviews, and collaboration; - Stay ahead of industry trends and emerging research; leverage them to evolve long-term strategy and architecture; - Publish impactful research internally and externally (e.g. top-tier conferences and journals).
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities What will you do? - Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms - Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques - Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine - Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics - Train custom Gen AI models that beat SOTA and paves path for developing production models - Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices - Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
US, MA, Boston
Are you excited about applying machine learning and applied mathematics to real-world systems at massive scale? As an Applied Scientist on this newly formed team, you will collaborate closely with scientists and engineers to bring research into production across a broad portfolio of problems — from computer vision perception platforms to building-wide optimization and orchestration. You will frame ambiguous business problems as tractable scientific challenges and implement novel machine learning (ML) systems, first-principles models, embedded systems prototypes, and performance optimizations in both prototype and production environments. This is a ground-floor opportunity to shape the scientific direction of a new organization, where your contributions will directly influence how Amazon's fulfillment network operates and evolves. Key job responsibilities - Design, develop, and deploy ML and scientific solutions spanning classical machine learning, statistical modeling, computer vision, optimization, and physics-informed modeling in production environments. - Rapidly ramp on unfamiliar problem domains, frame ambiguous business problems as tractable scientific challenges, and prototype solutions end to end. - Author or co-author research findings for internal or external peer-reviewed venues, and provide peer feedback on research procedures and results across teams. - Prototype and evaluate sensing hardware and lightweight, edge-deployable models that run on commodity compute under real-world constraints. - Collaborate across multiple science and engineering teams to integrate your solutions into deployment architecture, mentoring less experienced scientists along the way. A day in the life You might start your morning reviewing experiment results from an overnight model training run, then shift into a design discussion with engineers on how to deploy a new computer vision model to edge hardware in a fulfillment center. After lunch, you could be prototyping a physics-informed optimization approach, writing up findings for a research paper, or pairing with a teammate to debug a tricky data pipeline. As part of a new and growing organization, you will have a direct hand in shaping team practices, scientific roadmaps, and the tools you use every day. About the team Our team sits within Amazon's fulfillment technology organization and applies a range of scientific disciplines — including computer vision, optimization, reinforcement learning, and statistical modeling — to improve how goods move through Amazon's global fulfillment network. We build the models and systems that drive real-time orchestration, optimizing throughput, flow, and operational performance at scale. As a newly formed organization, we are building our culture and scientific agenda from the ground up. You will join a collaborative, inclusive group of scientists and engineers who value experimentation, rigorous research, and delivering measurable impact for customers.
CN, 31, Shanghai
Team & Project Overview The NBS Data Central team powers analytics, data science, and AI capabilities for Worldwide Global Selling (WWGS). We build scalable data products, and insight-generation systems that drive seller growth across 10+ marketplaces. Seller Intelligence is a P0 foundation theme at the Global Selling level, formed by merging "One Tagging" and "Good Contact" workstreams. It provides seller identity, segmentation, and contact-reach infrastructure that underpins all downstream seller-facing AI workflows — including intelligent outreach, personalized recommendations, and automated engagement. Scope of Impact Own the science pillar for Seller Intelligence within a cross-functional POD (PM + DE + DS + SDE) Directly impact seller engagement metrics across CN, IN, LATAM, and East-Asia expansion regions Models and data products consumed by 5+ downstream teams (ESM, NSR, MKT, NBS AI Ops, ROC) Influence $100M+ annual seller GMS through improved segmentation and contact optimization Key job responsibilities Design and deliver seller segmentation and propensity models at scale — incorporating GMS, category, growth trajectory, engagement signals, and lifecycle stage. Build contact quality scoring and lifecycle management systems (coverage optimization, dormancy detection, reactivation modeling). Define success metrics, experimentation frameworks (A/B, causal inference), and measurement methodology for seller engagement interventions. Productionize ML models and data products — partner with engineering to deploy seller scores, contact quality indices, and recommendation signals. Explore LLM/GenAI applications: automated insight generation from seller data, contact intent classification, and intelligent report synthesis. Serve as the science representative in bi-weekly NBS theme reviews; present findings and proposals to theme Bar Raisers and leadership. Collaborate with BIE team members to democratize analytical outputs via dashboards and self-serve tools. Contribute to cross-marketplace seller behavior analysis supporting Global Expansion strategy (IN, KR, VN, LATAM). Evaluate, integrate, and iterate on AI systems — assess new AI/ML tools, frameworks, and third-party models for applicability to seller intelligence use cases.
US, CA, Palo Alto
The Amazon Search team creates customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Product Search services go to work. We design, develop, and deploy high-performance distributed search systems that rank a catalog of billions of products for hundreds of millions of shoppers. The Search Relevance team owns the ranking models that decide the order of results on every Amazon search page. In this role, you will design and post-train deep ranking models, including LLM-based rankers and multi-tower deep learning models, that jointly optimize purchase, relevance, and personalization. You will invent modeling and training techniques that push the Pareto frontier across multiple objectives, and take your work end to end from novel research prototype through offline evaluation to production online experimentation. Personalization is a first-class objective on this team. You will build models that reason over each customer's history, durable preferences, and query intent to decide which results best fit that specific customer, rather than optimizing a single population-level ranking. We treat search as an active research frontier and invest heavily in staying at the leading edge of ML. Beyond today's ranking stack, our current explorations include LLM agents that reason and plan across multi-step workflows, tool-augmented foundation models, and new paradigms that combine retrieval, reasoning, and personalization. You will help chart where search goes next, and see your ideas ship to real customers within weeks, not quarters. You will work in a dynamic, entrepreneurial team while leveraging the resources of Amazon.com, one of the world's leading technology companies. Please visit https://www.amazon.science for more information. Key job responsibilities Your responsibilities include but are not limited to: - Design, train, and deploy state-of-the-art ranking models that decide how results are ordered on Amazon search, spanning LLM-based rankers and multi-tower deep learning architectures that jointly model engagement, relevance, and personalization. - Post-train LLMs and ranking models with supervised fine-tuning, reinforcement learning (e.g. GRPO, DPO, RLHF), knowledge distillation, and listwise ranking losses (e.g. LambdaLoss, ListNet, ListMLE). - Compose multiple objectives (engagement, relevance, personalization) into a single ranking through principled multi-objective optimization at inference. - Design large-scale label pipelines, including LLM-as-teacher supervision, that turn customer signals and expert judgment into training and reward signals. - Optimize inference for production ranking models through quantization, quantization-aware training, teacher-student distillation, and serving-stack tuning. - Evaluate proposed solutions through offline benchmarks and online A/B tests, and drive the analysis that decides whether a change ships. - Publish and present your work at internal and external scientific venues in ML, NLP, and IR.