Amazon Scholar John Preskill on the AWS quantum computing effort

The noted physicist answers 3 questions about the challenges of quantum computing and why he’s excited to be part of a technology development project.

In June, Amazon Web Services (AWS) announced that John Preskill, the Richard P. Feynman Professor of Theoretical Physics at the California Institute of Technology, an advisor to the National Quantum Initiative, and one of the most respected researchers in the field of quantum information science, would be joining Amazon’s quantum computing research effort as an Amazon Scholar.

Quantum computing is an emerging technology with the potential to deliver large speedups — even exponential speedups — over classical computing on some computational problems.

John Preskill
John Preskill, the Richard P. Feynman Professor of Theoretical Physics at the California Institute of Technology and an Amazon Scholar
Credit: Caltech / Lance Hayashida

Where a bit in an ordinary computer can take on the values 0 or 1, a quantum bit, or qubit, can take on the values 0, 1, or, in a state known as superposition, a combination of the two. Quantum computing depends on preserving both superposition and entanglement, a fragile condition in which the qubits’ quantum states are dependent on each other.

The goal of the AWS Center for Quantum Computing, on the Caltech campus, is to develop and build quantum computing technologies and deliver them onto the AWS cloud. At the center, Preskill will be joining his Caltech colleagues Oskar Painter and Fernando Brandao, the heads of AWS’s Quantum Hardware and Quantum Algorithms programs, respectively, and Gil Refael, the Taylor W. Lawrence Professor of Theoretical Physics at Caltech and, like Preskill, an Amazon Scholar.

Other Amazon Scholars contributing to the AWS quantum computing effort are Amir Safavi-Naeini, an assistant professor of applied physics at Stanford University, and Liang Jiang, a professor of molecular engineering at the University of Chicago.

Amazon Science asked Preskill three questions about the challenges of quantum computing and why he’s excited about AWS’s approach to meeting them.

Q: Why is quantum computing so hard?

What makes it so hard is we want our hardware to simultaneously satisfy a set of criteria that are nearly incompatible.

On the one hand, we need to keep the qubits almost perfectly isolated from the outside world. But not really, because we want to control the computation. Eventually, we’ve got to measure the qubits, and we've got to be able to tell them what to do. We're going have to have some control circuitry that determines what actual algorithm we’re running.

So why is it so important to keep them isolated from the outside world? It's because a very fundamental difference between quantum information and ordinary information expressed in bits is that you can't observe a quantum state without disturbing it. This is a manifestation of the uncertainty principle of quantum mechanics. Whenever you acquire information about a quantum state, there's some unavoidable, uncontrollable disturbance of the state.

So in the computation, we don't want to look at the state until the very end, when we're going to read it out. But even if we're not looking at it ourselves, the environment is looking at it. If the environment is interacting with the quantum system that encodes the information that we're processing, then there's some leakage of information to the outside, and that means some disturbance of the quantum state that we're trying to process.

Explore our new quantum technologies research section

Quantum computing has the potential to solve computational problems that are beyond the reach of today's classical computers. Find the latest quantum news, research papers, and more.

So really, we need to keep the quantum computer almost perfectly isolated from the outside world, or else it's going to fail. It's going to have errors. And that sounds ridiculously hard, because hardware is never going to be perfect. And that's where the idea of quantum error correction comes to the rescue.

The essence of the idea is that if you want to protect the quantum information, you have to store it in a very nonlocal way by means of what we call entanglement. Which is, of course, the origin of the quantum computer’s magic to begin with. A highly entangled state has the property that when you have the state shared among many parts of a system, you can look at the parts one at a time, and that doesn't reveal any of the information that is carried by the system, because it's really stored in these unusual nonlocal quantum correlations among the parts. And the environment interacts with the parts kind of locally, one at a time.

If we store the information in the form of this highly entangled state, the environment doesn't find out what the state is. And that's why we're able to protect it. And we've also figured out how to process information that's encoded in this very entangled, nonlocal way. That's how the idea of quantum error correction works. What makes it expensive is in order to get very good protection, we have to have the information shared among many qubits.

Q: Today’s error correction schemes can call for sharing the information of just one logical qubit — the one qubit actually involved in the quantum computation — across thousands of additional qubits. That sounds incredibly daunting, if your goal is to perform computations that involve dozens of logical qubits.

Well, that's why, as much as we can, we would like to incorporate the error resistance into the hardware itself rather than the software. The way we usually think about quantum error correction is we’ve got these noisy qubits — it's not to disparage them or anything: they're the best qubits we've got in a particular platform. But they're not really good enough for scaling up to solving really hard problems. So the solution which at least theoretically we know should work is that we use a code. That is, the information that we want to protect is encoded in the collective state of many qubits instead of just the individual qubits.

We're interested in what is fundamentally different between classical systems and quantum systems. And I don't know a statement that more dramatically expresses the difference than saying that there are problems that are easy quantumly and hard classically.

But the alternative approach is to try to use error correction ideas in the design of the hardware itself. Can we use an encoding that has some kind of intrinsic noise resistance at the physical level?

The original idea for doing this came from one of my Caltech colleagues, Alexei Kitaev, and his idea was that you could just design a material that sort of has its own strong quantum entanglement. Now people call these topological materials; what's important about them is they're highly entangled. And so the information is spread out in this very nonlocal way, which makes it hard to read the information locally.

Making a topological material is something people are trying to do. I think the idea is still brilliant, and maybe in the end it will be a game-changing idea. But so far it's just been too hard to make the materials that have the right properties.

A better bet for now might be to do something in-between. We want to have some protection at the hardware level, but not go as far as these topological materials. But if we can just make the error rate of the physical qubits lower, then we won't need so much overhead from the software protection on top.

Q: For a theorist like you, what’s the appeal of working on a project whose goal is to develop new technologies?

My training was in particle physics and cosmology, but in the mid-nineties, I got really excited because I heard about the possibility that if you could build a quantum computer, you could factor large numbers. As physicists, of course, we're interested in what is fundamentally different between classical systems and quantum systems. And I don't know a statement that more dramatically expresses the difference than saying that there are problems that are easy quantumly and hard classically.

The situation is we don't know much about what happens when a quantum system is very profoundly entangled, and the reason we don't know is because we can't simulate it on our computers. Our classical computers just can't do it. And that means that as theorists, we don't really have the tools to explain how those systems behave.

I have done a lot of work on these quantum error correcting codes. It was one of my main focuses for almost 15 years. There were a lot of issues of principle that I thought were important to address. Things like, What do you really need to know about noise for these things to work? This is still an important question, because we had to make some assumptions about the noise and the hardware to make progress.

I said the environment looks at the system locally, sort of one part at a time. That's actually an assumption. It's up to the environment to figure out how it wants to look at it. As physicists, we tend to think physics is kind of local, and things interact with other nearby things. But until we’re actually doing it in the lab, we won't really be sure how good that assumption is.

So this is the new frontier of the physical sciences, exploring these more and more complex systems of many particles interacting quantum mechanically, becoming highly entangled. Sometimes I call it the entanglement frontier. And I'm excited about what we can learn about physics by exploring that. I really think in AWS we are looking ahead to the big challenges. I'm pretty jazzed about this.

#403: Amazon Scholars

On November 2, 2020, John Preskill joined Simone Severini, the director of AWS Quantum Computing, for an interview with Simon Elisha, host of the Official AWS Podcast.

Research areas

Related content

US, WA, Bellevue
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences
US, CA, Sunnyvale
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. We leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of robotics foundation models that: - Enable unprecedented generalization across diverse tasks - Integrate multi-modal learning capabilities (visual, tactile, linguistic) - Accelerate skill acquisition through demonstration learning - Enhance robotic perception and environmental understanding - Streamline development processes through reusable capabilities The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. As an Applied Scientist, you will develop and improve machine learning systems that help robots perceive, reason, and act in real-world environments. You will leverage state-of-the-art models (open source and internal research), evaluate them on representative tasks, and adapt/optimize them to meet robustness, safety, and performance needs. You will invent new algorithms where gaps exist. You’ll collaborate closely with research, controls, hardware, and product-facing teams, and your outputs will be used by downstream teams to further customize and deploy on specific robot embodiments. Key job responsibilities - Leverage state-of-the-art models for targeted tasks, environments, and robot embodiments through fine-tuning and optimization. - Execute rapid, rigorous experimentation with reproducible results and solid engineering practices, closing the gap between sim and real environments. - Build and run capability evaluations/benchmarks to clearly profile performance, generalization, and failure modes. - Contribute to the data and training workflow: collection/curation, dataset quality/provenance, and repeatable training recipes. - Write clean, maintainable, well commented and documented code, contribute to training infrastructure, create tools for model evaluation and testing, and implement necessary APIs - Stay current with latest developments in foundation models and robotics, assist in literature reviews and research documentation, prepare technical reports and presentations, and contribute to research discussions and brainstorming sessions. - Work closely with senior scientists, engineers, and leaders across multiple teams, participate in knowledge sharing, support integration efforts with robotics hardware teams, and help document best practices and methodologies.
US, NY, New York
Advertising at Amazon is growing incredibly fast and we are responsible for defining and delivering a collection of advertising products that drive discovery and sales. Amazon Business Ads is equally growing fast ($XXXMs to $XBs) and owns engineering and science for the AB WW ad experience. We build business-to-business (“B2B”) specific ad solutions distributed across retail and ad systems for shopper and advertiser experiences. Some include new ad placements or widgets, creatives, sourcing techniques, ad campaign management capabilities and much more! We consider unique AB qualities which are differentiated from the consumer experience such as varying shopper role types, purchasing complexities based on business size and industry (eg education vs healthcare), AB specific features (eg business discounts, buying policies to restrict and prefer products), and AB buyer behaviors (eg buying in bulk). We are seeking a scientific leader who can drive innovation in complex problem areas and new business initiatives. The ideal candidate will: Technical & Research Requirements: * Demonstrate fluency in Python, R, Matlab or other statistical languages and familiarity with deep learning frameworks like PyTorch, TensorFlow * Lead end-to-end solution development from research to prototyping and experimentation * Write and deploy significant parts of scientifically novel software solutions into production Leadership & Influence: * Drive team's scientific agenda by proposing new initiatives and securing management buy-in including PM, SDM * Mentor colleagues and contribute to their professional development * Build consensus on large projects and influence decisions across different teams in Ads Key Leadership Principles: * Dive Deep: Uncover non-obvious insights in data * Deliver Results: Create solutions aligned with customer and product needs * Learn and Be Curious: Demonstrate self-driven desire to explore new research areas * Earn Trust: Build relationships with stakeholders through understanding business needs
JP, 13, Tokyo
Are you a Graduate Student interested in machine learning, natural language processing, computer vision, automated reasoning, robotics? We are looking for skilled scientists capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Scientist, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Key job responsibilities Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Amazon Scientist use our working backwards method to enrich the way we live and work. A day in the life Come teach us a few things, and we’ll teach you a few things as we navigate the most customer-centric company on Earth.
US, NY, New York
At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to ensure uniqueness and consistency of product identity and to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product identity and relationships at unprecedented scale. Using Generative AI, Visual Language Models (VLMs), and multimodal reasoning, we determine what makes each product unique and how products relate to one another across Amazon's catalog. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity—from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Establishing product identities and groupings requires sophisticated models that reason across text, images, and structured data—while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Item and Relationship Platform group is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services to infer product-to-product relationships that matter to our customers. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities * Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval—translating ambiguous business challenges into tractable scientific frameworks * Design and implement leading models leveraging VLMs, foundation models, and agentic architectures to solve product identity, relationship inference, and catalog understanding at billion-product scale * Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions * Own end-to-end ML pipelines from research ideation to production deployment—processing petabytes of multimodal data with rigorous evaluation frameworks * Define research roadmaps aligned with business priorities, balancing foundational research with incremental product improvements * Mentor peer scientists and engineers on advanced ML techniques, experimental design, and scientific rigor—building organizational capability in GenAI and multimodal AI * Represent the team in the broader science community—publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research
US, MA, N.reading
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. As an Applied Scientist in Sensing, you will develop innovative and complex sensing systems for our emerging robotic solutions and improve existing on-robot sensing to optimize performance and enhance customer experience. The ideal candidate has demonstrated experience designing and troubleshooting custom sensor systems from the ground up. They enjoy analytical problem solving and possess practical knowledge of robotic design, fabrication, assembly, and rapid prototyping. They thrive in an interdisciplinary environment and have led the development of complex sensing systems. Key job responsibilities - Design and adapt holistic on-robot sensing solutions for ambiguous problems with fluid requirements - Mentor and develop junior scientists and engineers - Work with an interdisciplinary team to execute product designs from concept to production including specification, design, prototyping, validation and testing - Have responsibility for the designs and performance of a sensing system design - Work with the Operations, Manufacturing, Supply Chain and Quality organizations as well as vendors to ensure a fast development and delivery of the sensing concepts to the team - Develop overall safety concept of the sensing platform - Exhibit role model behaviors of applied science best practices, thorough and predictive analysis and cradle to grave ownership
US, CA, San Francisco
Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will be responsible for maintaining our task management system which supports many internal and external stakeholders and ensures we are able to continue adding orders of magnitude more data and reliability.
US, WA, Bellevue
The Amazon Fulfillment Technology (AFT) Science team is seeking an exceptional Applied Scientist with strong operations research and optimization expertise to develop production solutions for one of the most complex systems in the world: Amazon's Fulfillment Network. At AFT Science, we design, build, and deploy optimization, statistics, machine learning, and GenAI/LLM solutions that power production systems running across Amazon Fulfillment Centers worldwide. We solve a wide range of challenges encountered throughout the network, including labor planning and staffing, pick scheduling, stow guidance, and capacity risk management. We are tasked with developing innovative, scalable, and reliable science-driven production solutions that exceed the published state of the art, enabling systems to run frequently (ranging from every few minutes to every few hours per use case) and continuously across our large-scale network. Key job responsibilities As an Applied Scientist, you will collaborate with other scientists, software engineers, product managers, and operations leaders to develop optimization-driven solutions using a variety of tools and observe direct impact on process efficiency and associate experience in the fulfillment network. Key responsibilities include: - Develop understanding and domain knowledge of operational processes, system architecture and functions, and business requirements - Deep dive into data and code to identify opportunities for continuous improvement and/or disruptive new approaches - Develop scalable mathematical models for production systems to derive optimal or near-optimal solutions for existing and new challenges - Create prototypes and simulations for agile experimentation of devised solutions - Advocate for technical solutions with business stakeholders, engineering teams, and senior leadership - Partner with engineers to integrate prototypes into production systems - Design experiments to test new or incremental solutions launched in production and build metrics to track performance A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team Amazon Fulfillment Technology (AFT) designs, develops, and operates end-to-end fulfillment technology solutions for all Amazon Fulfillment Centers (FCs). We harmonize the physical and virtual worlds so Amazon customers can get what they want, when they want it. The AFT Science team has expertise in operations research, optimization, statistics, machine learning, and GenAI/LLM. We also possess deep domain expertise in operational processes within FCs and their challenges. We prioritize advancements that support AFT tech teams and focus areas rather than specific fields of research or individual business partners. We influence each stage of innovation from inception to deployment, which includes both developing novel solutions and improving existing approaches. Resulting production systems rely on a diverse set of technologies; our teams therefore invest in multiple specialties as the needs of each focus area evolve.
IN, KA, Bengaluru
You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. Your deliverables will include development of thermal solutions, concept design, feature development, product architecture and system validation through to manufacturing release. You will support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques. Key job responsibilities In this role, you will: - Own thermal design for consumer electronics products at the system level, proposing thermal architecture and aligning with functional leads - Perform CFD simulations using tools such as Star-CCM+ or FloEFD to assess thermal feasibility, identify risks, and propose mitigation options - Generate data processing, statistical analysis, and test automation scripts to improve data consistency, insight quality, and team efficiency - Plan and execute thermal validation activities for devices and SoC packages, including test setup definition, data review, and issue tracking - Work closely with cross-functional and cross-geo teams to support product decisions, generate thermal specifications, and align on thermal requirements - Prepare clear summaries and reports on thermal results, risks, and observations for review by cross-functional leads About the team Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced innovative devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?
US, WA, Seattle
Employer: Amazon.com Services LLC Position: Economist III (multiple positions available) Location: Seattle, Washington Multiple Positions Available: 1. Partner closely with senior management, business stakeholders, scientist and engineers, and economist leadership to solve key business problems ranging from Amazon Web Services, Kindle, Prime, inventory planning, international retail, third party merchants, search, pricing, labor and employment planning, effective benefits (health, retirement, etc.) and beyond; 2. Build econometric models using our world class data systems and apply approaches from a variety of skillsets - applied macro/time series, applied micro, econometric theory, empirical IO, empirical health, labor, public economics and related fields are all highly valued skillsets at Amazon; 3. Work in a fast moving environment to solve business problems as a member of either a crossfunctional team embedded within a business unit or a central science and economics organization; 4. Develop techniques that apply econometrics to large data sets, address quantitative problems, and contribute to the design of automated systems around the company; and 5. Utilize deep knowledge in time series econometrics, asset pricing, empirical macroeconomics, or the use of micro and panel data to improve and validate traditional aggregative models. (40 hours / week, 8:00am-5:00pm, Salary Range $159,200.00/year to $215,300.00/year) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation