SocialBot Grand Challenge FAQs

Frequently asked questions about the challenge.
General
What is a SocialBot?
In the context of Alexa Prize, a SocialBot is an Alexa skill that can engage customers in a conversation about popular topics such as entertainment, sports, politics, technology, and fashion.
Can I choose to build any kind of conversational bot?
No, this competition focuses solely on SocialBots. Your SocialBot will need to converse about a wide range of popular societal topics and current events, and not only topics of your choosing. You will develop your own technologies relevant to your approach, such as natural language understanding, dialog management, knowledge acquisition, commonsense reasoning, conversational planning, machine learning, natural language generation, etc. Far-field automatic speech recognition (ASR) and text-to-speech (TTS) will be provided by Amazon, along with additional data, models, and tools.
What will my SocialBot do?
Your SocialBot will be an Alexa skill that can converse coherently and engagingly with humans on popular topics and current events. If your SocialBot advances to the pertinent stage of the competition, Alexa users in the U.S. may ask to converse with your SocialBot about topics of interest to them, such as baseball playoffs, celebrity gossip, or scientific breakthroughs. For example:
  • User: Let’s chat about the Mars Mission.
  • SocialBot: There are multiple Mars missions, some public and some private.
  • User: Who do you think will succeed?
  • SocialBot: I think more than one will succeed. The first one to get to Mars will open the doors for others.
  • User: I’d love to go to Mars.
  • SocialBot: Me too. Luckily I can hitch a ride on any computer.
  • User: That’s very funny.
  • SocialBot: The biggest challenge isn’t technology, it’s funding. It will cost $500 billion to send humans to Mars.
Your SocialBot will continue turn-by-turn interaction, starting with a topic the user asked for, until the user chooses to stop. Like an everyday human conversation, the interaction may shift naturally to related topics, as in the above example, but the conversation should remain coherent, relevant, and engaging. Your SocialBot may suggest topics to keep the conversation flowing. The goal is to keep the conversation from deteriorating to the point where the user loses interest.
How will I build my SocialBot?
You will use the Alexa Skills Kit (ASK) to build an Alexa skill, hosted on AWS Lambda, that will create the end-to-end conversational experience for a user. Using the provided APIs, your skill will receive as input the text of the user’s utterance, and produce as output a text sentence that will be spoken to the user. You do not need to tackle ASR (automatic speech recognition) or TTS (text to speech). You will also be provided with the CoBot Toolkit (a conversational bot toolkit), a software development kit that works with ASK and was built specifically for Alexa Prize teams to reduce the involved engineering in setting up a SocialBot and allow teams to focus on the science.


Your skill will need to determine an appropriate response at each turn of the conversation. It will also need to keep up with current news and events using the provided data sources. You may use additional data sources or libraries if you wish, subject to the terms described in the Official Rules.
What is the Alexa Skills Kit (ASK)?
The Alexa Skills Kit (ASK) is a collection of free, self-service APIs, tools, documentation, and code samples that make it fast and easy for you to add skills to Alexa. Your team will use ASK to build, deploy, and test a SocialBot that is capable of conversing with millions of Alexa users.
Competition details
What is the goal of the challenge?
The goal of the SocialBot Grand challenge is to advance several areas of conversational AI including natural language understanding (NLU), context modeling, dialog management, commonsense reasoning, natural language generation (NLG), and knowledge acquisition. The grand challenge objective is to create a SocialBot that converses coherently and engagingly with humans on popular topics for 20 minutes while achieving a user rating of at least 4.0/5.0.
How will winners be selected?
Through various phases of the competition, SocialBots will be evaluated based on feedback from Alexa users and assessment by Amazon.


Following the initial feedback period, SocialBots that have been certified and published will be evaluated on criteria such as the average interaction rating, uptime requirements, and ability to filter offensive content in order to advance to the Semifinals Interaction Period.



During the semifinals interaction period, Alexa customers will evaluate the semifinalist SocialBots. The two SocialBots with the highest Semifinals Interaction Rating Average and up to three more SocialBots selected by Amazon will advance to the finals.



Teams that advance to and complete the Semifinals Interaction Period, regardless of whether they advanced to the Finals Event, will be eligible to compete for Scientific Invention and Innovation Prizes based on the level of scientific invention and innovation demonstrated by each Entrant Team throughout the Competition.



The Teams whose SocialBots attain the three highest Composite Scores during the finals event will be the winners of the Overall Performance Prizes.
Will this competition be judged like a Turing Test?
No. The goal of the Alexa Prize is to create SocialBots that engage in interesting, human-like conversations, not to make them indistinguishable from a human when compared side-by-side. While the SocialBots built for the Alexa Prize will be human-like in some respects, they will be very different in others, and could easily reveal themselves in a Turing Test. For example, SocialBots may have ready access to much more information than a human. Asking the SocialBots to act like a human could diminish the customer experience and hinder the efforts of the participants to build the best SocialBot to further conversational AI.
When and where is the finals event?
The finals event will be held in July 2023 at a location to be determined, with a science invention and innovation presentation review to follow. The competition results will be announced in August 2023.
Can we use other funding to help us participate in this challenge?
Yes, you may use other funding to support your team, subject to the terms described in the Official Rules. External funding must be disclosed to Amazon.
Will Alexa customers be able to engage with our SocialBot?
Your team will be required to submit its SocialBot for certification and publication by the Amazon Alexa team. After certification, you will enter the Internal Amazon Beta Period, where Amazon employees will test your SocialBot and provide feedback. After the Internal Amazon Beta Period, we will allow Alexa users to try your SocialBot and provide feedback to you. Amazon may impose requirements that the SocialBots must meet before they will be made available to Alexa users. Such requirements may include, among other things, a minimum average customer rating, uptime requirements, or the ability to consistently filter offensive content.
Which Alexa users will be able to interact with the SocialBots, and what languages must they support?
SocialBots will be made available to Alexa users in the United States or who select the United States as their preferred marketplace. Your team must build its SocialBot using U.S. English.
Will we publish our research from the Alexa Prize?
Yes. Publishing research papers as an outcome of your work on Alexa Prize is required for all teams participating in the competition, although teams may not publish Amazon confidential information, as described in the Official Rules. The Alexa Prize requires all teams to submit a technical paper for the Alexa Prize proceedings. Your SocialBot will not be selected for the finals if your team does not submit a technical paper for Alexa Prize proceedings. Papers will be published online at the end of the competition and made publicly available.

Teams may also publish research papers in third-party publications and conferences, as long as all papers are provided to Amazon for review at least two weeks before the submission deadlines and no research papers are published before the Alexa Prize proceedings are published, unless Amazon approves otherwise in writing.
Who will own the intellectual property rights in my submission?
You will retain ownership over your SocialBot. Amazon will have a non-exclusive license to any technology or software you develop in connection with the competition. See the Official Rules for details.
Eligibility
Who can apply to participate?
The Alexa Prize is open to full-time students enrolled in an accredited university, with the exception of universities in Cuba, Iran, Syria, North Korea, Sudan, the region of Crimea, and where prohibited by law (see Official Rules). Proof of enrollment will be required to participate.
Can I participate if I don’t attend a university?
No. The Alexa Prize is open only to full-time enrolled university students.
Do I need to be enrolled in a university program throughout my participation in the competition?
All participating team members must remain full-time students in good standing at their university while participating in the competition.
Do I need to be a certain age?
Participants must be at or above the age of majority in the country, state, province, or jurisdiction of residence at the time of entry.
Can I enroll if a family member is an Amazon employee?
Immediate family members and household members of Amazon employees, directors, and contractors are not eligible to participate. See Official Rules for additional restrictions.
Teams
How many teams will be selected to participate?
All applications will be reviewed and evaluated by Amazon. Up to ten teams will be selected and sponsored by Amazon. All teams will receive a $250,000 grant intended to support two full-time students and a month of faculty time, free Alexa devices, and free AWS hosting including access to CPU and GPU based machines, SQL and NoSQL databases, and object storage. See Official Rules for details.
How many team members can our team have?
There is no minimum or maximum number of team members. All team members must be enrolled in their university throughout their participation. All teams will receive a $250,000 grant regardless of how many members are on the team. We recommend a team with four to six students with diverse fields of study or areas of expertise.
Can students from different universities be on the same team?
No. Teams must be comprised of students attending the same university.
Can one university have more than one team?
Yes, universities may have more than one team. Multiple teams cannot have the same faculty advisor.
Can I participate on two separate teams?
No. You can only be a part of one team for the duration of the competition.
Can undergraduate and graduate students work together?
Yes, teams may be comprised of undergraduate and graduate students.
Do I need a faculty advisor?
All teams must nominate a faculty advisor and include the faculty advisor’s consent in the applications.
What is the role of the faculty advisor?
Faculty advisors will advise students on technical directions and be a sounding board for new ideas, similar to a graduate school advisor. They will also act as the official representative from the university for this competition.
Can we add or remove team members during the competition?
During the competition, there will be a period of time during which faculty advisors may request to remove or add members to the team, subject to approval by Amazon. See Official Rules for details.
Can we discuss our SocialBot with faculty or students who aren’t on our team?
Only team members may work on their SocialBots. However, the faculty advisor and other students and faculty members at your university may provide support and advice to your team and may co-author technical publications and research papers.
Application process
How do we apply?
Begin the application via YouNoodle.
What do we need to apply?
Once you have selected your team members, team leader, and faculty sponsor, you are ready to begin the application process.
Do all team members have to apply?
Each team must have a team lead, who should submit only one application on behalf of the whole team. Your application must include all of your team members’ information.
Is there an application fee?
There is no application fee.
How will teams be selected to participate?
All applications will be reviewed. Teams will be selected by Amazon based on the following criteria: (1) the potential scientific contribution to the field; (2) the technical merit of the approach; (3) the novelty of the idea; and (4) an assessment of the team’s ability to execute against their plan. Please be sure to provide enough detail in your application to enable evaluation of your proposal.
Prizes
What are the prizes for winning the competition?
Overall Performance Prize: For the three teams that build the SocialBot with the highest overall performance, the first-place team will win $250,000, the second-place team will win $50,000, and the third-place team will win $25,000. These prizes will be paid directly to the students on each winning team.


Scientific Invention and Innovation Prize: For the three teams that demonstrate the most scientific invention and innovation throughout the competition, the first-place team will win $250,000, the second-place team will win $50,000, and the third-place team will win $25,000. These prizes will be paid directly to the students on each winning team.



Grand Prize: If and only if the SocialBot of the team that wins the first-place Overall Performance Prize also achieves the grand challenge of conversing coherently and engagingly with humans for 20 minutes in at least two-thirds of its conversations at the finals event and achieves a 4.0 or higher composite score, that team’s university will be awarded a $1 million research grant.



See Official Rules for details.
Do we get a stipend and devices to participate in the Alexa Prize?
Up to ten teams will be sponsored to participate in the competition. Each sponsored team’s university will receive a $250,000 research grant to help fund the team’s participation.


The sponsorship includes Alexa-enabled devices, free AWS services to support the development of the team’s SocialBot, and support from the Alexa Prize team.
How can the grant be spent?
The grant is intended to support two full-time students for the duration of the competition and one month of the faculty advisor’s salary. No more than 35% of the research grant may be allocated to administrative fees. If your team would like to use the funds in another manner, your faculty advisor must receive approval from Amazon before doing so.
How will the prizes be distributed among a team?
Each Overall Performance Prize and the Scientific Invention and Innovation Prize will be distributed equally among the members of each winning team.
Timeline
What are the key milestones of the competition?
Teams must submit their applications by October 5, 2022. Teams selected to participate in the competition will be notified in October of November 2022. The competition will run from about November 2022 through August 2023. See Official Rules for details.

Latest news

The latest updates, stories, and more about Alexa Prize.
  • Behnam Hedayatnia
    March 5, 2019
    The 2018 Alexa Prize featured eight student teams from four countries, each of which adopted distinctive approaches to some of the central technical questions in conversational AI. We survey those approaches in a paper we released late last year, and the teams themselves go into even greater detail in the papers they submitted to the latest Alexa Prize Proceedings. Here, we touch on just a few of the teams’ innovations.
  • Anushree Venkatesh
    February 27, 2019
    To ensure that Alexa Prize contestants can concentrate on dialogue systems — the core technology of socialbots — Amazon scientists and engineers built a set of machine learning modules that handle fundamental conversational tasks and a development environment that lets contestants easily mix and match existing modules with those of their own design.
US, WA, Seattle
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities As a Senior Applied Scientist on this team, you will: • Lead a new initiative across Sponsored Products Bidding focused on AI/ML based features. • Be the technical leader in AI, Machine Learning; lead efforts within this team and across other teams. • Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. • Drive end-to-end AI/Machine Learning projects that have a high degree of ambiguity, scale, complexity. • Build models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your AI/ML models. • Run A/B experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative AI/ machine learning approaches. • Recruit Applied Scientists to the team and provide mentorship. A day in the life Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The SPB Bidding team within Sponsored Products and Brands is focused on guiding and supporting Millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in bidding systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware bidding system that leverages auction simulations, ML models, and optimization algorithms. This framework, will operate across SPB bidding system and proactively delivering value based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art bidding agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning and preference optimization), ensuring our systems are both scalable and adaptive.
US, VA, Arlington
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world! Passionate about building, owning and operating massively scalable systems? Want to make a billion-dollar impact? If so, we have an exciting opportunity for you. The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions. The AWS Managed Operations Intelligence (MOI) Team is looking for a Data Scientist to lead the research and thought leadership to drive our data and insight strategy for AWS. You will be expected to serve as a Full Stack Data Scientist. You will be responsible for driving data-driven transformation across the organization. In this role, you will be responsible for the end-to-end data science lifecycle, from data exploration, ETL, model development and data visualization. You will leverage a diverse set of tools and technologies, including general analytical frameworks (Spark, Airflow, etc.), AI frameworks (Hugging Face, etc.) and various machine learning frameworks, to tackle complex business problems. Your analytics research will provide direction on the technology strategy of the Managed Operations organization. Your Decision Science artifacts will provide insights that inform AWS' Operations and Site Reliability Engineering teams. You will work on ambiguous and complex business and research science problems at scale. You are and comfortable working with cross-functional teams and systems. This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. This position requires that the candidate selected be a U.S. citizen. 10012 Key job responsibilities - Work with large and complex data sets to solve a wide array of challenging problems using different analytical approaches - Develop ML/AI models. Partner with software teams to productionalize these models. - Data Pipeline and Infrastructure: design and implementation of data pipelines - Metric Development and Monitoring: Define and develop advanced, customized metrics and key performance indicators (KPIs) that capture the nuances of the organization's strategic objectives and operational complexities. Continuously monitor and evaluate the performance of metrics A day in the life Why AWS? Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About the team The Managed Operations Intelligence (MOI) Team helps AWS operate its services across the world. We help monitor AWS operations by providing insights and recommendations on AWS operations. This position requires that the candidate selected be a U.S. citizen.
US, TX, Austin
Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. As a Systems Engineer, this role is primarily responsible for the design, development and integration of communication payload and customer terminal systems. The Role: Be part of the team defining the overall communication system and architecture of Amazon Leo’s broadband wireless network. This is a unique opportunity to innovate and define groundbreaking wireless technology at global scale. The team develops and designs the communication system for Leo and analyzes its overall system level performance such as for overall throughput, latency, system availability, packet loss etc. This role in particular will be responsible for leading the effort in designing and developing advanced technology and solutions for communication system. This role will also be responsible developing advanced physical layer + protocol stacks systems as proof of concept and reference implementation to improve the performance and reliability of the LEO network. In particular this role will be responsible for using concepts from digital signal processing, information theory, wireless communications to develop novel solutions for achieving ultra-high performance LEO network. This role will also be part of a team and develop simulation tools with particular emphasis on modeling the physical layer aspects such as advanced receiver modeling and abstraction, interference cancellation techniques, FEC abstraction models etc. This role will also play a critical role in the integration and verification of various HW and SW sub-systems as a part of system integration and link bring-up and verification. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
GB, London
Amazon Strategic Account Services (SAS) Tech Organization is looking for an Applied Scientist Applied Scientist who can autonomously drive scientific innovations from research to production, developing sophisticated AI solutions that serve both Amazon's global seller base and internal Marketplace Consultants. Working in a highly collaborative environment, you'll leverage expertise in machine learning, operations research, and statistics to translate theoretical advances in LLMs, probabilistic modeling, and optimization into practical applications. The role demands strong capabilities in prototyping and iterative improvement, bridging cutting models with real-world applications while maintaining scientific rigor and measurable business impact. Key job responsibilities - Lead the development of sophisticated AI solutions leveraging deep learning, LLMs, and advanced machine learning techniques to transform both seller operations and internal consultancy capabilities at scale - Define and drive long-term scientific vision for the organization, translating complex business challenges into innovative technical solutions that advance the state-of-the-art in applied machine learning - Design and implement advanced ML architectures combining multiple learning paradigms - from reinforcement learning and causal inference to predictive modeling - to tackle critical marketplace challenges - Architect next-generation recommendation and optimization systems that handle complex multi-dimensional constraints while maintaining robustness and interpretability at scale - Drive end-to-end development of AI applications from research through production, collaborating with engineering teams to ensure successful deployment and conducting rigorous A/B experiments to validate impact - Pioneer novel applications of foundation models and generative AI, developing sophisticated evaluation frameworks while maintaining Amazon's high standards for accuracy and reliability - Lead technical discussions across organizational boundaries, effectively communicating complex scientific concepts to diverse stakeholders while staying at the forefront of ML/AI research advancements About the team What is Amazon Strategic Account Services (SAS)? The SAS team aims to accelerate the full potential of our Sellers, helping them to navigate the increasing complexity of the e-commerce space. Our team provides in-depth strategic consultancy using a data-driven, collaborative, and a Customer-focused approach to achieve commercial goals of Amazon Sellers.
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As an Applied Scientist at Prime Video, you will have end-to-end ownership of the product, related research and experimentation, applying advanced machine learning techniques in computer vision (CV), Generative AI, multimedia understanding and so on. You’ll work on diverse projects that enhance Prime Video’s content localization, image/video understanding, and content personalization, driving impactful innovations for our global audience. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability. - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines. - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines. A day in the life Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable, and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies across Prime Video’s global content and marketing pipelines. This is a newly formed team within Prime Video Science!
US, WA, Seattle
Are you interested in leading growth initiatives for one of Amazon’s most significant and fastest growing businesses? Selling Partners offer hundreds of millions of unique products and are a critical to delivering on our vision of offering the Earth’s largest selection and lowest prices. The Amazon Marketplace enables over 2 million third-party selling partners in eleven marketplaces to list their products for sale to Amazon customers across the world. Within our WW Marketplace business, International Seller Services (ISS) oversees the recruiting and development of Selling Partners for all of our international marketplaces (e.g. UK, Germany, Japan, Middle East etc.). ISS also enables global selling, helping Sellers in one country expand and sell internationally. Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, the Central Science Team of Amazon's International Seller Services has an exciting opportunity for you as an Applied Science Manager. We are seeking an experienced science leader who is adept at a variety of skills; especially in generative AI, computer vision, and large language models that will help international sellers succeed as they sell on Amazon. The right candidate will provide science leadership, establish the right direction and vision, build team mechanisms, foster the spirit of collaboration and innovation within the org, and execute against a roadmap. This leader will provide both technical direction as well as manage a sizable team of scientists. They will need to be adept at recruiting, launching AI models into production, writing vision/direction documents, and building team mechanisms that will foster innovation and execution. Additionally, while the position is based in Seattle, this leader will interact with global leaders and teams in Europe, Japan, China, Australia, and other regions. Key job responsibilities Key job responsibilities Responsibilities include: * Drive end-to-end applied science projects that have a high degree of ambiguity, scale, complexity. * Provide technical / science leadership related to NLP, computer vision and large language models. * Research new and innovative machine learning approaches. * Recruit high performing Applied Scientists to the team and provide mentorship. * Establish team mechanisms, including team building, planning, and document reviews. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact.
CN, 31, Shanghai
As an Applied Scientist, you will be responsible for bringing new product designs through to manufacturing. You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will use expertise in physical sciences, theoretical, numerical or empirical techniques to create scalable models representing response of physical systems or devices, including: * Applying domain scientific expertise towards developing innovative analysis and tests to study viability of new materials, designs or processes * Working closely with engineering teams to drive validation, optimization and implementation of hardware design or software algorithmic solutions to improve product and customer risks * Establishing scalable, efficient, automated processes to handle large scale design and data analysis * Conducting research into use conditions, materials and analysis techniques * Tracking general business activity including device health in field and providing clear, compelling reports to management on a regular basis * Developing, implementing guidelines to continually optimize design processes * Using simulation tools like LS-DYNA, and Abaqus for analysis and optimization of product design * Using of programming languages like Python and Matlab for analytical/statistical analyses and automation * Demonstrating strong understanding across multiple physical science domains, e.g. structural, thermal, fluid dynamics, and materials * Developing, analyzing and testing structural solutions from concept design, feature development, product architecture, through system validation * Supporting product development and optimization through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.
IN, KA, Bengaluru
Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner. We are seeking an enthusiastic, customer-obsessed Manager Research Science with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery. As a Manager Research Science, you will: 1. Address business challenges through building compelling cases and using data to influence change across the organization 2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations 3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans 4. Manage multiple high-impact projects simultaneously 5. Work with technology teams and product managers to develop new tools and systems supporting business growth 6. Communicate with and support various internal stakeholders and external audiences 7. Implement scheduling solutions, improve metrics, and develop scalable processes and tools The ideal candidate will have: - Extensive experience in operations research and data-driven decision making - Strong analytical and problem-solving skills - Robust program management and research science skills - Ability to work with a team and make independent decisions in ambiguous environments - Customer-obsessed mindset with a focus on improving the Amazon delivery experience This role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space! Key job responsibilities 1. Advanced Modeling and Algorithm Development: - Design and implement sophisticated machine learning models for logistics optimization - Develop complex time series forecasting algorithms for demand prediction and resource allocation 2. AI and Machine Learning Integration: - Architect and deploy AI-powered systems to enhance decision-making in logistics operations - Implement deep learning techniques for image recognition in package sorting and handling - Develop reinforcement learning algorithms for adaptive scheduling and resource management 3. Big Data Analytics and Processing: - Design and implement distributed computing solutions for processing massive logistics datasets - Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis 4. AI-Driven Workflow Optimization: - Design and implement AI agents for autonomous decision-making in logistics processes - Create machine learning models for customer behavior analysis and personalized delivery options 5. Software Development and System Architecture: - Write efficient, scalable code in languages such as Python, Java, or C++ - Develop and maintain complex software systems for logistics optimization - Stay at the forefront of AI and ML research - Publish research findings in top-tier conferences and journals About the team We are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company.
US, WA, Seattle
Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people who are passionate about making a meaningful impact on communities and the environment while helping shape the future of sustainable business practices. The Worldwide Sustainability (WWS) organization capitalizes on Amazon's scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally and drive solutions that enable our customers, businesses, and the world to become more sustainable. Through innovative programs and strategic partnerships, we're creating lasting positive change in the communities where we operate while advancing Amazon's commitment to environmental stewardship and social responsibility. We are looking for a robotics scientist to build and operate the first autonomous materials discovery laboratory at Amazon. This role combines deep robotics expertise (motion planning, control, platform integration) with modern Physical AI approaches (vision-language-action models, sim-to-real transfer, agentic orchestration). You will design autonomous experimental workflows that integrate dexterous robotic platforms, analytical instruments, and AI-driven hypothesis generation into a closed-loop discovery pipeline — where foundation models drive hypothesis generation and experimental planning, validated on real hardware under real chemistry. This is not a pure research role. You will work directly with physical robots, laboratory instruments, and deployment pipelines. The work is expected to be published, but the primary measure of success is a working autonomous platform that generates scientific results. Materials science expertise is not required — the team includes domain scientists. What matters is strong AI and robotics foundations, scientific curiosity, and the drive to ship. Key job responsibilities - Develop, train, and benchmark robotic manipulation policies for materials synthesis and characterization using modern policy architectures (VLA architectures, diffusion policies). - Design and execute sim-to-real transfer strategies including domain randomization, physics parameter tuning, and visual domain adaptation for laboratory robotic systems. - Integrate robotic platforms and laboratory instruments into automated workflows via APIs (SiLA 2, or equivalent), building real-time data pipelines for multimodal experimental outputs. - Architect policy training pipelines combining teleoperation data, synthetic demonstrations, reinforcement learning, and imitation learning for dexterous lab manipulation. - Build production-grade agentic runtime systems — failure detection, retry logic, exception handling, and human-handoff protocols — for unattended experimental sessions. - Design and execute autonomous experimental campaigns applying active learning, Bayesian optimization, or RL to drive iterative materials discovery. - Drive technical design reviews and set scientific direction for the autonomous lab platform. A day in the life You build the Physical AI systems that power robotics in autonomous science lab, one where foundation models generate hypotheses, robots execute experiments, and closed-loop optimization discovers materials that did not exist yesterday. You train manipulation policies in simulation, transfer them to a physical cobot, and watch real chemistry validate (or invalidate) an AI-generated theory. The signal here is not a metric on a dashboard; it is a synthesizing and testing novel material with measurable sustainability impact. If you want your research to have physical weight, this is the lab. About the team Sustainability Science and Innovation (SSI) is a multi-disciplinary research team within WW Sustainability combining science, ML, economics, and engineering. The autonomous laboratory is a new capability being built from the ground up. You will work alongside computational materials scientists, chemists, and ML engineers — with access to AWS-scale compute and Amazon's supply chain for hardware. The work targets sustainability outcomes across packaging, building materials, and alternative fuels.