Customer-obsessed science
Research areas
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November 11, 20265 min readStatic analysis of deployed networks helps reduce the risk that sensitive data leaks across partitions, supporting the security and reliability of global-scale networking.
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October 20, 20263 min read
Featured news
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SIGIR 20212021In this study we address the problem of identifying the purchase-state of users, based on product-related questions they ask on an eCommerce website. We differentiate between questions asked before buying a product (pre-purchase) and after (post-purchase). At first, we study the ambiguity that exists in purchase-states’ definition, and then investigate the linguistic characteristics of the questions in
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ICDAR 20212021In this paper, we present the GoodNotes Handwriting Kollection (GNHK) dataset. The GNHK dataset includes unconstrained camera-captured images of English handwritten text sourced from different regions around the world. The dataset is modeled after scene text datasets allowing researchers to investigate new localisation and text recognition techniques. We presented benchmark text localisation and recognition
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Netflix PRS workshop2021Product search forms an indispensable component of any e-commerce service, and helps customers find products of their interest from a large catalog on these websites. When products that are irrelevant to the search query are surfaced, it leads to a poor customer experience, thus reducing user trust and increasing the likelihood of churn. While identifying and removing such results from product search is
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ACL-IJCNLP 20212021Weak supervision has shown promising results in many natural language processing tasks, such as Named Entity Recognition (NER). Existing work mainly focuses on learning deep NER models only with weak supervision, i.e., without any human annotation, and shows that by merely using weakly labeled data, one can achieve good performance, though still underperforms fully supervised NER with manually/strongly
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ACL Findings 20212021Recent advancements in transformer-based models have greatly improved the ability of Question Answering (QA) systems to provide correct answers; in particular, answer sentence selection (AS2) models, core components of retrieval-based systems, have achieved impressive results. While generally effective, these models fail to provide a satisfying answer when all retrieved candidates are of poor quality, even
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