Customer-obsessed science
Research areas
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November 5, 20266 min readAmazon senior applied scientist and coauthors showed that an overlooked mathematical condition from 1963 proves why frequently used machine-learning optimization methods work well.
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October 20, 20263 min read
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October 12, 202614 min read
Featured news
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2026Agent ecosystems now include thousands of MATS components (Models, Agents, Tools, and Skills), yet their discovery still relies on in-context routing. These systems read a registry (names, hints, or descriptions, as context budget permits), pick a candidate, invoke it, and retry on failure. This pattern degrades with scale, and registries are growing fast. We recast capability discovery as search over a
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2026Warehouse operations are governed by Standard Operating Procedures (SOPs) that encode complex, multi-system decision logic, which must be executed reliably under strict time constraints, yet LLM agents lack mechanisms to enforce procedural compliance and degrade under the context overload full SOP specifications introduce. We present Eluna, a production-deployed agentic system for reliable SOP execution
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ACM SIGSPATIAL 20262026Accurate and timely identification of road closures is critical for large-scale navigation and logistics systems, yet remains challenging due to the need to jointly reason over visual evidence, spatial context, and road network topology. Existing approaches either rely on manual map updates or focus on detecting closure-related objects without resolving which road segment is affected. In this work, we introduce
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2026Human annotation cost and time remain significant bottlenecks in Natural Language Processing (NLP), with test data annotation being particularly expensive due to the stringent requirement for low-error and high-quality labels necessary for reliable model evaluation. Traditional approaches require annotating entire test sets, leading to substantial resource requirements. Active Testing is a framework that
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2026The LLM-as-a-judge (LLMaJ) framework offers a cost-effective and reproducible solution for automatic evaluation. However, current evaluation practices typically compare LLMaJ judgments against aggregated ground-truth labels, overlooking the valuable information contained in Human Label Variation (HLV). Inspired by an increasing line of work that proposes to leverage HLV, we systematically study LLMaJ performance
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