Amazon Glamazon Gay Pride Month LGBTQIA+ Black Lives Matter
From top left to bottom right: Luyolo Magangane, applied scientist; Ruiwei Jiang, research scientist; Sheeraz Ahmad, applied scientist; Liz Dugan, user experience researcher; Shane McGarry, data scientist; Abhinav Aggarwal, applied scientist.
Credit: Glynis Condon

Pride and prejudice: 6 Amazon scientists share their experiences

Scientists from glamazon, Amazon’s LGBTQIA+ affinity group, say this year's Pride Month is as much about solidarity as it is about celebration.

In most cities around the world June is considered Pride Month, where people celebrate diversity and inclusion. It usually culminates in a parade or march to promote the self-affirmation, equality, and visibility of the lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual or allied (LGBTQIA+) community.

At Amazon, it's no different. There's a community of more than 7,000 employees from across the globe who are part of glamazon, an affinity group and employee network, whose mission is to connect those interested in LGBTQIA+ issues to company resources and to each other and to showcase Amazon’s acceptance in communities worldwide.

Given current events, particularly global protests resulting from the videotaped killing of George Floyd by law enforcement officials and the recent U.S. Supreme Court ruling upholding LGBTQIA+ equality, we asked some of the scientists within this affinity group about the significance of this year’s Pride Month.

Abhinav Aggarwal, applied scientist, Alexa Trust

Abhinav Aggarwal (pronouns: he/him/they/them) joined Amazon about nine months ago, after obtaining his PhD in computer science from the University of New Mexico in 2019. His work focuses on building customer trust by designing privacy-preserving machine learning algorithms for handling customer data.

Abhinav Aggarwal, applied scientist, Alexa Trust
Abhinav Aggarwal, applied scientist, Alexa Trust

“Since I joined Amazon, I’ve only had a very passive interaction with glamazon through emails. But I feel like the variety of topics discussed there is absolutely amazing. It’s not just LGBTQIA+ issues; there are thoughts about body positivity, gender pronouns, having pronouns on badges, and issues around diversity and inclusion,” he said.

“But I’d like to see more gender-neutral restrooms in the buildings and use of the ‘they’ pronoun by default,” he says. “Whenever I refer to someone I don’t personally know or even know of at all, I default to using ‘they/them’ as a pronoun. It would be nice to see this as common practice and not assuming someone’s gender based on familiarity with the name, which aligns with the removal of unconscious bias and helps with acceptance.”

With privacy and fairness in AI becoming an increasingly important topic, Aggarwal sees similar issues within his field.

“You don’t want your models for services like Alexa to give you results that are gender-biased, especially as we move towards a more gender-neutral world,” Aggarwal explains. “Ideally, our models should produce gender-agnostic results, and we must work backwards from this goal when defining gender-based fairness. That’s something I’ve felt a lot of pushback with within the industry, because the problem becomes far more complex if you talk about gender neutrality and the continuous spectrum of gender, instead of just the binary male or female.”

Aggarwal sees celebrating Pride Month as a step towards this awareness.

“I think these movements are absolutely necessary because they call out basic human rights against discrimination. They call out a very fundamental way of how we think we should be treated. LGBTQIA+ is a tag to help identify and understand ourselves better. It doesn’t change who we are as a person. It doesn’t change how technically advanced or skilled we are. It doesn’t change how we are going to perform at Amazon,” Aggarwal emphasizes.

“If the person is a good human being at heart, helps society and contributes to the general well-being of the nation, that’s what’s more important, independent of whether they are gay, lesbian, Black, white or associate themselves in any other way. Acknowledgement of this label-agnostic human existence is much more than man-made tags.”

Sheeraz Ahmad, applied scientist, Amazon SageMaker Ground Truth

Sheeraz Ahmad (pronouns: he/him) joined Amazon more than four years ago as a research scientist. Today, he works as an applied scientist on Amazon SageMaker Ground Truth team, an AWS data-labeling service that makes it easy to build highly accurate training data sets for machine learning.

Sheeraz Ahmad, applied scientist, Amazon SageMaker Ground Truth
Sheeraz Ahmad, applied scientist, Amazon SageMaker Ground Truth

Prior to Amazon, he received his PhD in computer science from the University of California San Diego (UCSD), where he focused on computational modeling of human and animal behavior in different domains, with the goals of gaining insights into the inner workings of the brain and developing behaviorally inspired machine learning models.

Ahmad, who grew up in Kanpur, India, previously earned his bachelor’s degree in electrical engineering from the prestigious Indian Institute of Technology Kanpur.

In Kanpur, Ahmad's experience was that being on the LGBTQIA+ spectrum was not well accepted, and he didn’t have many role models to follow. That changed after college when he moved to a larger city, Bangalore, and especially when he attended UCSD, where “I came across people who were out and proud and doing amazing things in life.”

Now, as an active member of Amazon’s glamazon affinity group, Ahmad is a role model himself. When he first joined Amazon, he appreciated glamazon’s support and attended events but found socializing difficult in some of the larger events. So for more than four years now, he’s organized monthly game nights, where a smaller group of glamazon members in Seattle get together to socialize and play board games. Even during the COVID-19 pandemic the tradition has continued, though online.

Pride Month is especially meaningful to Ahmad, but this year “the tone is more somber, understandably so.”

“There’s a lot going on, and as much as there is to celebrate, there’s so much more to be done. This month, as a gay man, my focus is more on being an ally for people who are going through their own struggles,” he says. “Gay men have faced discrimination and hardship, and we need to lean into those experiences, remember all the pain we’ve gone through, and be there for the womxn and our African-American brothers and sisters.

“I’m sharing with my friends, who tend to be somewhat conservative, how I have felt, based on my own experiences, and trying to relate how all members of the LGBTQIA+ community are feeling now, especially those who are African American. It’s important to be there for them, to be an ally, providing solidarity.”

“This year," Ahmad says, “feels less about celebration and more about solidarity.”

Liz Dugan, user experience researcher, Amazon Alexa

Liz Dugan (pronouns: she/her) joined Amazon earlier this year and during her onboarding experience learned about the glamazon affinity group. The voice user interface researcher, who earned a bachelor’s degree in psychology and a master’s degree in cognitive psychology from the University of Oklahoma, self-identifies as a queer, bisexual woman. She immediately felt welcomed by glamazon members.

Liz Dugan, user experience researcher, Amazon Alexa
Liz Dugan, UX researcher, Amazon Alexa

“Since I’ve been here, I’ve noted more and more people joining the group, and everyone is treated the same. People reach out and say, ‘How can we help you? Is there anything we can provide you? Please let us know if there’s anything you need.’ So you immediately feel as though this is a safe place.”

On this day, despite recent events, Dugan is more upbeat, as the Supreme Court has just ruled that a landmark civil-rights law protects gay and transgender workers from workplace discrimination. “An employer who fires an individual merely for being gay or transgender defies the law,” Justice Neil M. Gorsuch wrote for the majority in the court’s 6-to-3 ruling.

“So the LGBTQIA+ community just had a very historic win today. We wouldn’t be experiencing the moment we are today without Stonewall,” she says, referring to the 1969 New York City Stonewall riots that are considered one of the most important events leading to today’s fight for LGBTQIA+ rights.

“Everything we have today started with Stonewall, which was a riot started by trans people of color. So today we can live publicly and authentically and mostly safe from verbal abuse because of Black trans activists. Yet today we are still seeing those same populations being actively targeted and murdered without any real recourse or much publicity. Just within the past few days two Black trans women were murdered, and I’ve seen no one talk about it.”

“Some of the freedoms we enjoy today are because of Black trans women, and yet we continue to fail them as a privileged group of gay mostly white individuals, and we’re not doing enough to support the Black Lives Matter movement now. …We need to return to our roots and lift up our brothers and sisters who are suffering. They started the movement for us, and we need to be there for them now.”

Like other colleagues, Dugan feels like this year’s Pride Month is less a time to celebrate and more a time to continue pushing for progress.

“It’s a moment to return to our community’s roots. We still have problems,” she says. “We still have youth who don’t have homes and are struggling; we still have people who are discriminated against; we still have people who are being brutalized and murdered. So while we can be proud of what we’ve accomplished, we still have work to do. We have to carry our pride but still get our hands dirty. Stonewall wasn’t a celebration. Stonewall was a riot. So we have to keep fighting.”

Ruiwei Jiang, research scientist, Alexa Domains - HHO

Before joining Amazon as a research scientist, Ruiwei Jiang (pronouns: she/her) studied computational genetics in college, working in particular on human DNA. Her studies explored the adverse impact of pollution on human genetic encoding, comparing the short- and long-term effects of living in a polluted versus non-polluted environment.

Ruiwei Jiang, research scientist, Alexa Domains
Ruiwei Jiang, research scientist, Alexa Domains

“It might not sound super relevant to Alexa, but you're doing computation decks, working with a lot of data, writing code and doing a lot the analysis and building out of models, so that sort of became transferable knowledge,” she says.

Her role within the Alexa Household Organization, whose mission is to help Alexa help families stay organized and connected with one another, is to maintain the natural-language-understanding framework for features such as reminders, calendar tasks, weather, and recipes, as well as for creating models to improve customer retention.

“The world is moving towards conversational AI,” she says, “and it’s cool to be able to say you’re working in this field and developing models that are actually being used by customers, who are directly benefiting from it.”

Jiang is based in Amazon’s Vancouver office, where she’s experienced many positive actions from the glamazon affinity group, which have warmed her heart.

“They organize meetings in the office on a Sunday afternoon or Saturday morning, before the Pride parade, and hand out stickers. It’s a small thing, but it all adds up. Previous companies I’ve worked at have never really stood up as a corporation and been like ‘hey, we’re going to do something together for the Pride parade’. But at Amazon, it’s like ‘hey, let’s get together and show our support and be part of the community’, which is really inspiring.”

As a self-proclaimed ally, she can relate to the LGBTQIA+ community. “Growing up in Canada as a Chinese Canadian, I know how it feels to be to be left out and stigmatized and not feel like you're part of the group, or welcome. So I can imagine how other groups of people feel, even if I don’t have full visibility into all the problems and discrimination that they face. I think it’s important to stand up for what I think is right and not just have those values and keep it to myself.”

In light of recent events, she’s been impressed by the top-down communication at Amazon, from vice president to director level, with each leader taking the time to listen to employees and expressing their views that what’s happening to Black people in the U.S. isn’t right.

“We need to make the workplace more human than it is right now. We spend eight hours a day here, and we make friends. It’s also about keeping that diversity in hiring, which I think is one of the best ways to break down barriers, by having cross-community, cross-culture, cross-gender friendships and communications.”

Mentoring is another way Jiang promotes diversity and inclusion. “I’m what they call ‘women in tech’, and I’ve been in my career for about six years, so I think it’s important to mentor other women and girls, so they don’t feel left out or scared.”

Luyolo Magangane, applied scientist, Amazon Elastic Compute Cloud (EC2)

Located in South Africa, Luyolo Magangane (pronouns: he/him) joined Amazon just over a year ago, after a friend referred him for a machine learning role.

Luyolo Magangane, applied scientist, Amazon Elastic Compute Cloud (EC2)
Luyolo Magangane, applied scientist, Amazon Elastic Compute Cloud (EC2)

“I’m in the placement team, and we try to help customers have the best experience possible whenever they use AWS. So if a customer launches an EC2 instance, my team is in charge of the decision-making algorithm that chooses where to place that instance,” he explains.

Prior to Amazon, he studied electrical and computer engineering at the University of Cape Town and obtained a master’s degree in artificial intelligence at Stellenbosch University. He had a few jobs within the industry before joining Amazon.

He’s a member of Amazon’s glamazon affinity group, where he identifies as an ally and believes it’s important that others do too.

“Everyone should believe in the respect of the humanity of people first. When you meet someone, you have no context of their background or how they grew up. The only thing you know is that you are human, and they're also human. Your sexual orientation, gender identity, or racial identity doesn’t matter. It becomes much harder to be bigoted and to oppress someone if everyone starts from that perspective,” he says.

Magangane believes his support for the LGBTQIA+ community stems from his childhood, during which South Africa saw the end of apartheid, a system of institutionalized racial segregation from 1948 until the early 1990s.

“That was when [Nelson] Mandela was released from prison. That was when you could see the tides of change coming, from minority rule to democracy, which was incredible,” he explains.

“Every day I was encouraged to dream. And so, the benefit of being born in an environment like that led to me being born very free of prejudice. But because, historically, I come from a somewhat conservative background, I have a lot of friends and family who I care about who aren't as open minded as I think they could be.”

When he thinks about Pride and the Black Lives Matter movement and what society can learn from these events, he quotes Killer Mike, an American rapper, songwriter, actor, and activist: “It’s to ‘strategize, organize, and mobilize’, peaceful protests. It’s always done through people organizing, coming out, being peaceful, and saying that we believe what's happened is wrong and things need to change,” he says.

“I think part of that is not tolerating bigotry, which is one of the challenges you have to deal with in the Black community. You’re taught to pick and choose your battles, but you end up tolerating all those things that you don't battle, which only encourages it. You have to look bigotry in the eye and demand change. You cannot tolerate any of that. Even if institutions have to change, we’re demanding the change now.”

Shane McGarry, data scientist, Amazon Fashion

Shane McGarry (pronouns: they/them) joined Amazon earlier this year as a data scientist, focused on improving the company’s fashion catalogue using machine learning and other techniques “to create a stellar experience for our customers.”

Shane McGarry, data scientist, Amazon Fashion
Shane McGarry, data scientist, Amazon Fashion

McGarry, who identifies as non-binary, meaning they (McGarry prefers the pronouns they/them to he/she, thus the use of their, they, and them in this section) don’t exclusively identify as a man or a woman, recently earned their PhD in computer science from Maynooth University, about 25 minutes outside Dublin, Ireland, where their thesis work focused on improving the search experience within digital research environments (historical records, etc.) through visual search techniques.

Before joining Amazon, McGarry held several software development roles, where they encountered challenges.

“I’m non-binary, and I’m not traditionally masculine in any way shape or form, from my speech patterns to the way I carry myself,” McGarry explains. “What I found is that I was often ignored in ways that my colleagues with the same level of experience weren’t. When working with clients, if I dealt with them over email, they were receptive to my ideas, but when we started talking over the phone and they would hear my voice, suddenly they would become skeptical of what I was saying.”

McGarry says they encountered similar challenges with management.

“There were a lot of times when my opinion was brushed to the side, despite being proven consistently right. I would say ‘I see a problem; I think we should do this differently.’ They would ignore me, and no matter how many times I was proven right, I was never taken seriously.”

Affinity groups and diversity at Amazon

After joining Amazon, McGarry became involved in glamazon, one of 12 affinity groups within the company aimed at bringing employees together across businesses and locations around the globe. They’ve been impressed with glamazon and with their organization’s response to recent events related to the killing of George Floyd and how it’s recognizing Pride Month.

“The management within Amazon Fashion has really impressed me, especially within the past few weeks with everything that’s been occurring. …The president of our business had an all-hands meeting where she invited a global diversity and inclusion leader who has dealt with racial trauma. She talked to us about racial trauma, what it is, and how it affects people.”

Asked about lessons we can derive from recent current events, McGarry says, “In terms of the Black Lives Matter movement, it’s really important for us as individuals, as well as the company as a whole, to examine our racial biases that result from growing up in a culture that favors white people. Having a racial bias doesn’t make you a bad person. But refusing to acknowledge it, to examine it, and to work towards unlearning it, that’s where the problem lies.”

McGarry, who grew up in northeast Ohio within a deeply religious family, understands firsthand the challenges of dealing with bias and prejudice. For McGarry, Pride Month represents an opportunity to celebrate who they are without fear.

“As someone who grew up in the eighties and nineties in a deeply religious home where being gay wasn’t acceptable, and hearing messages from the community and church that gay people are evil, that God hates them, you get inundated with all of these negative messages, and you really begin to hate yourself, who you are, and you live in constant fear. So for me, Pride Month is about letting a lot of that go and celebrating yourself for who you are and really embracing it. At the same time, we have to remember our history, how far we’ve come, but yet how far we still need to go.”

Read more stories like this in our Working at Amazon section, or take a look at some of our available career opportunities in science.

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The Alexa for Business (A4B) team is building new capabilities into Alexa that help professionals be more productive at work. In addition to teaching Alexa new things, we provide tools that administrators need to manage Alexa at scale across a large organization. These new capabilities are unlocking a whole new set of use cases for Alexa, from the Office to Hotel Rooms, Restaurants and even sports stadiums. Come join us and help us use the power of voice computing to solve completely new challenges!We are looking for passionate data scientists who are excited to solve challenging problems in voice experience modeling as well as help us launch a greenfield initiative in a new domain using the latest ML techniques. As a data scientist on A4B team, you will be developing next-generation voice recognition models products using state of the art machine learning (ML) models with a world class engineering team. You will also work as the leader in experimentation from statistical perspective and heavily influence business decisions.As a member of the A4B organization, you will spend your time as a hands-on machine learning practitioner and an experimentation leader. You will play a key role on the team, building machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of A4B customers worldwide.To be successful in this role, you must have a passion for data, efficiency, and accuracy. Specifically, you will· Be the single-threaded leader for all things Data Science for A4B, including (a) shaping the Data Science vision for the business, (b) proposing innovative Think Big ideas that will grow the business and getting them prioritized via planning process, and (c) executing on the Science roadmap.· Build new voice experiences for A4B· Develop and automate metrics and data visualizations that provide insights to the broader organization.· Design and build green field ML models (in partnership with the Product Management and Software Engineering teams) to solve business problems as part of new initiatives in new domains that we are investing in· Be an active contributor in terms of A4B strategic planning, business direction, insight generation, etc.· Regularly share findings and insights, both verbally and written, with the leadership team and in Town Hall settings with the entire org.
DE, BY, Munich
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.The Amazon Logistics team is offering positions to creative big thinkers who are passionate about using data to direct decision making and solve complex and large-scale challenges. We are looking for individuals with a strong interest in improving one of the world’s most complex logistic systems. As part of the Amazon Logistics team, we design and build systems that support planning decisions, measure and manage the last mile transportation, real estate investments, and resource planning.As an Operations Research Scientist, you will use your experience to develop new solutions to improve the performance of Amazon Logistics. Working closely with groups such as program managers, operation, business analysts, data scientists and research scientists, you will support various business initiatives and use your experience in modeling, statistics, simulation and optimization to design models of new policies, simulate and optimize their performance, and evaluate their benefits and impacts to cost, reliability, and speed of our outbound transportation network. You will present your findings to your peers and senior management, and work with program managers to integrate the findings into our product plans.This position requires superior analytic thinkers, who are able to quickly approach large ambiguous problems and apply their technical and statistical knowledge to identify opportunities for further research. You should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and be able to measure and estimate risks.We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary and stock units, we offer a whole host of other benefits, including an employee discount.There are other, more intangible rewards too. Like our commitment to your development, a refreshing lack of hierarchy, the chance to work with some of the brightest minds in the industry, plenty of team spirit and an informal atmosphere – suits and ties are few and far between.Join our EU team in Luxembourg, London, Munich, Paris, Milan or Madrid.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
GB, London
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.The Amazon Logistics team is offering positions to creative big thinkers who are passionate about using data to direct decision making and solve complex and large-scale challenges. We are looking for individuals with a strong interest in improving one of the world’s most complex logistic systems. As part of the Amazon Logistics team, we design and build systems that support planning decisions, measure and manage the last mile transportation, real estate investments, and resource planning.As an Operations Research Scientist, you will use your experience to develop new solutions to improve the performance of Amazon Logistics. Working closely with groups such as program managers, operation, business analysts, data scientists and research scientists, you will support various business initiatives and use your experience in modeling, statistics, simulation and optimization to design models of new policies, simulate and optimize their performance, and evaluate their benefits and impacts to cost, reliability, and speed of our outbound transportation network. You will present your findings to your peers and senior management, and work with program managers to integrate the findings into our product plans.This position requires superior analytic thinkers, who are able to quickly approach large ambiguous problems and apply their technical and statistical knowledge to identify opportunities for further research. You should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving and be able to measure and estimate risks.We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary and stock units, we offer a whole host of other benefits, including an employee discount.There are other, more intangible rewards too. Like our commitment to your development, a refreshing lack of hierarchy, the chance to work with some of the brightest minds in the industry, plenty of team spirit and an informal atmosphere – suits and ties are few and far between.Join our EU team in Luxembourg, London, Munich, Paris, Milan or Madrid.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLEEntity: Amazon.com Services LLCTitle: Applied Scientist IIWorksite: Seattle, WAPosition Responsibilities:Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation #0000
US, WA, Seattle
Do you want to join Alexa AI -- the science team behind Amazon’s intelligence voice assistance system? Do you want to utilize cutting-edge deep-learning and machine learning algorithms to delight millions of Alexa users around the world?If your answers to these questions are “yes”, then come join us at the Alexa Artificial Intelligence team, which is in charge of improving Alexa user satisfaction through real-time metrics monitoring and continuous closed-loop learning. The team owns the modules that reduce user perceived defects and frictions through utterance reformulation, contextual and personalized hypothesis ranking.With the Alexa Artificial Intelligence team, you will be working alongside a team of experienced machine/deep learning scientists and engineers to create data driven machine learning models and solutions on tasks such as sequence-to-sequence query reformulation, graph feature embedding, personalized ranking, etc..You will be expected to:· Analyze, understand, and model user-behavior and the user-experience based on large scale data, to detect key factors causing satisfaction and dissatisfaction (SAT/DSAT).· Build and measure novel online & offline metrics for personal digital assistants and user scenarios, on diverse devices and endpoints· Create and innovate deep learning and/or machine learning based algorithms for utterance reformulation and contextual hypothesis ranking to reduce user dissatisfaction in various scenarios;· Perform model/data analysis and monitor user-experienced based metrics through online A/B testing;· Research and implement novel machine learning and deep learning algorithms and models.
US, CA, San Francisco
Can Alexa help anyone experience the music they enjoy? Even if they don't know what they'd like to listen to in this moment? Or, if they know they want “Happy rock from the 90s”, can she help them find it?Your machine learning skills can help make that a reality on the Amazon Music team. We are seeking an Applied Scientist who will join a team of experts in the field of machine learning, and work together to break new ground in the world of understanding and classifying different forms of music, and creating interactive experiences to help users find the music they are in the mood for. We work on machine learning problems for music classification, recommender systems, dialogue systems, NLP, and music information retrieval.You'll work in a collaborative environment where you can pursue ambitious, long-term research, with many peta-bytes of data, work on problems that haven’t been solved before, quickly implement and deploy your algorithmic ideas at scale, understand whether they succeed via statistically relevant experiments across millions of customers, and publish your research. You'll see the work you do directly improve the experience of Amazon Music customers on Alexa/Echo, mobile, and web.The successful candidate will have a PhD in Computer Science with a strong focus on machine learning, or a related field, and 2+ years of practical experience applying ML to solve complex problems in recommender systems, information retrieval, signal processing, NLP or dialogue systems. Great if you have a passion for music, but this is not a requirement.Responsibilities:- Advance long-term, exploratory research projects in machine learning and related fields to create highly innovative customer experiences;- Analyze large amounts of Amazon’s customer data to discover patterns, find opportunities, and develop highly innovative, scalable algorithms to seize these opportunities;- Validate new or improved models via statistically relevant experiments across millions of customers;- Work closely with software engineering teams to build scalable prototypes for testing, and integrate successful models and algorithms in production systems at very large scale.Amazon MusicImagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up. Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more.Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year.Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.Come innovate with the Amazon Music team!
US, WA, Seattle
Organizational Research and Measurement is seeking a multi-disciplinary data scientist to enable and advance our Diversity, Equity and Inclusion work. As Amazon World Wide Consumer increases the speed and complexity of our operations, we need to find new ways to help employees grow and succeed. As a data scientist on the team, you will have the opportunity to work on one of the world’s largest employee data sets and influence the long-term evolution of how we understand and support employees as professionals and individuals.The ideal candidate for this role will be a collaborative team player with strong technical abilities, communication skills, project management experience, and a proactive, start-up-style mentality. You possess solid analytical skills in data science and excels in deriving actionable business insights that drive positive changes. You will have hands-on experience leading product development initiatives, and are able to balance technical leadership with strong business judgment to make the right decisions about technology, models, and methodologies choices. You strive for simplicity, learn quickly, and demonstrate significant creativity and high judgment backed by data.Responsibilities· Enable team data efficacy and efficiency· Lead the data aspects of scientific research projects from start to finish, including experiment / study execution, data gathering and manipulation, synthesis and modeling, reporting, and solution implementation· Design, Plan, build, and maintain experimental and production systems that take inputs from multiple models and data sources to support scalable, iterative, and continuous experimentation· Work with Amazon Operations and HR to identify opportunities for enhancing and enriching data sources to the team· Collaborate with customers, stakeholders, engineers, scientists, and program and product owners· Identify, assess, track, and mitigate data related issues and risks at multiple levels· Seek out and capitalize on opportunities to innovate new data technologies as needs· Identify, apply, and advance best practices across the disciplines of statistics, applied psychology, software development, and data science· Own the advancement of the team’s data analytical capabilities· Identify and pursue collaboration opportunities with other data teams working on parallel or complimentary projects· Manage relationships with other data teams necessary for our team to grow and function· Provide technical leadership in data science and mentoring to team members
US, WA, Seattle
The Organizational Research and Measurement team conducts research supporting all Amazon corporate employees. Our goal is to build talent systems to enable employees to thrive at Amazon. We focus on the entire employee life-cycle to improve both business and employee outcomes. This entails doing longitudinal survey research, organizational network analysis, experimental and quasi-experimental studies for causal inference, building services that plug-in to other tools, and providing general consultation to stakeholders. We aim to improve the outcomes of our business and employees by doing cutting edge social science research.The Role:As a Data Scientist at Amazon, your main focus will be on developing predictive models, simulation, visualization, and support structures for data analysis.
US, WA, Seattle
The Organizational Research and Measurement team conducts research supporting all Amazon corporate employees. Our goal is to build talent systems to enable employees to thrive at Amazon. We focus on the entire employee life-cycle to improve both business and employee outcomes. This entails doing longitudinal survey research, organizational network analysis, experimental and quasi-experimental studies for causal inference, building services that plug-in to other tools, and providing general consultation to stakeholders. We aim to improve the outcomes of our business and employees by doing cutting edge social science research.The Role:As a Data Scientist at Amazon, your main focus will be on developing predictive models, simulation, visualization, and support structures for data analysis.
US, WA, Seattle
The Organizational Research and Measurement team conducts research supporting all Amazon corporate employees. Our goal is to build talent systems to enable employees to thrive at Amazon. We focus on the entire employee life-cycle to improve both business and employee outcomes. This entails doing longitudinal survey research, organizational network analysis, experimental and quasi-experimental studies for causal inference, building services that plug-in to other tools, and providing general consultation to stakeholders. We aim to improve the outcomes of our business and employees by doing cutting edge social science research.The Role:As a Research Scientist at Amazon, you will apply scientific principles, subject matter expertise, and business acumen to deliver results at scale by conducting employee life-cycle research.Key Responsibilities:· Supporting global-scale research initiatives across multiple business segments and implementing a wide range of scientific methodologies to solve stakeholder problems.· Collaborating with a cross-functional team that has expertise in the social sciences (e.g., econometrics, psychometrics, judgement and decision making models), machine learning, data science, data engineering, and business intelligence· Querying from multiple data sources, data cleaning and exploration, and advanced statistical analysis.· Writing high-quality, evidence-based documents that help provide insights to business leaders and gain buy-in.· Convert evidence-based insights into usable products, services, or tools for stakeholders.· Serving as a subject matter expert on a wide variety of topics related to research design, measurement, and analysis.· Sharing knowledge, advocating for innovative solutions, and supporting team members.
US, WA, Seattle
The AWS Central Economics team is looking for a PhD economist. The ideal candidate will have experience with time-series forecasting.You will learn about cloud products, including compute, storage, and databases. You will work on analytic projects requested by senior leadership. You will get the opportunity to learn new techniques. You will be a part of a team with many experienced economists.Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
US, WA, Seattle
The Organizational Research and Measurement (ORM) Team within World Wide Consumer guides the talent strategy for Amazon’s largest workforce comprised of over one million Amazon global employees across order fulfillment, transportation, corporate, consumer, and customer service organizations. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver data products and solutions across the employee lifecycle including onboarding; high-potential identification; talent development; engagement; movement; retention; and attrition.We are looking for an applied scientist who is able to engineer end-to-end solutions for complex science and business problems around the future of talent evaluation, development, and management at Amazon. You will work closely with I/O psychologists, economists, engineers, and business partners to estimate and validate models on large scale data, and turn the results of these analyses into products, policies, programs, and actions that have a major impact on Amazon’s business. We are looking for creative thinkers who can combine strong data science, software engineering, UX and product development skillsets with a desire to innovate, and who know how to execute and deliver on big ideas.Key Responsibilities· Develop of start-to-finish data product solutions from requirements gathering and ideation, through interface design and implementation.· Design data infrastructure and pipelines for machine learning and analytics products.· Obtain, merge, analyze, and report data using SQL, statistics software, and data visualization tools.· Apply various statistical and machine learning techniques to analyze large and complex data sets.· Communicate applied machine learning and statistic concepts to project sponsors, business leaders, and development teams across Amazon.· Understand business customer needs, iterate on feedback, and drive adoption
US, WA, Seattle
The Organizational Research and Measurement (ORM) Team within World Wide Consumer guides the talent strategy for Amazon’s largest workforce comprised of over one million Amazon global employees across order fulfillment, transportation, corporate, consumer, and customer service organizations. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver data products and solutions across the employee lifecycle including onboarding; high-potential identification; talent development; engagement; movement; retention; and attrition.We are looking for an applied scientist who is able to engineer end-to-end solutions for complex science and business problems around the future of talent evaluation, development, and management at Amazon. You will work closely with I/O psychologists, economists, engineers, and business partners to estimate and validate models on large scale data, and turn the results of these analyses into products, policies, programs, and actions that have a major impact on Amazon’s business. We are looking for creative thinkers who can combine strong data science, software engineering, UX and product development skillsets with a desire to innovate, and who know how to execute and deliver on big ideas.Key Responsibilities· Develop of start-to-finish data product solutions from requirements gathering and ideation, through interface design and implementation.· Design data infrastructure and pipelines for machine learning and analytics products.· Obtain, merge, analyze, and report data using SQL, statistics software, and data visualization tools.· Apply various statistical and machine learning techniques to analyze large and complex data sets.· Communicate applied machine learning and statistic concepts to project sponsors, business leaders, and development teams across Amazon.· Understand business customer needs, iterate on feedback, and drive adoption
PL, Gdansk
Come and join the Database Migration Accelerator team that helps our customers migrate to the cloud. We are on a mission to transform legacy enterprise workloads into modern AWS native application architectures. We achieve this by utilizing cutting edge tools, sophisticated engineering systems and database expertise. We provide fixed price and high speed migrations to the cloud. Database Migration Accelerator is combining various AWS cloud platform services into one product which would serve our customers.We are a team of professionals that are forward-looking and using latest technology offerings (AWS cloud services, Machine Learning, Mathematical Optimization, Relational and NoSQL databases) to build new capability to operationalize and automate migration methodologies. Databases Services at AWS cover a range of data platforms including: Amazon Aurora, DynamoDB, Redshift, Athena, as well as AWS Database Migration Service, Data Pipeline, Glue and more. As each service grows, so does adoption by customers world-wide.We have an opportunity for a Senior Applied Scientist who is passionate about combining machine learning with developing new offerings for the cloud and is enthusiastic about applying bold new ideas to real-world problems.Joining the AWS Database Services team as a Senior Applied Scientist gives you the opportunity to:· Work for a company that’s at the forefront of the cloud computing space.· Be a part of something unique what no other previously developed and was successful.· Design machine learning solutions to intelligently move enterprises to the cloud.· Truly own the solution from concept design through development to production.· Join the team whose activities are regularly called out publicly by AWS CEO Andy JassyWork/Life BalanceOur team places value on work-life balance. Our team is global, based in the US and Poland. Our Poland teams typically start later in the day to have a couple of hours of overlap with US teams.Mentorship & Career GrowthOur team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Our senior engineers mentor more junior engineers through one-on-one mentoring and collaborative code reviews. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.Inclusive Team CultureWe get to build a really cool service and the main contributing factor to our success is the inclusive and welcoming culture that we embody every day.We welcome teammates who are enthusiastic, empathetic, curious, motivated, reliable, and able to collaborate with a diverse team of peers.As a Senior Applied Scientist, your responsibilities will include:· Building new cloud based Machine Learning solutions and algorithms to accelerate migrations to the cloud· Participating in hands-on machine learning experimentation and delivering the results in the form of new products· Creating technical strategies and delivering with limited guidance· Solving difficult and complex software problems. Your solutions should be extensible· Cross-collaborating with a number of different teams with overlapping work, including solutions architects, developers, product managers, senior leaders, and many more· Mentoring more junior members of the team or collaboration partners