Amazon Glamazon Gay Pride Month LGBTQIA+ Black Lives Matter
From top left to bottom right: Luyolo Magangane, applied scientist; Ruiwei Jiang, research scientist; Sheeraz Ahmad, applied scientist; Liz Dugan, user experience researcher; Shane McGarry, data scientist; Abhinav Aggarwal, applied scientist.
Credit: Glynis Condon

Pride and prejudice: 6 Amazon scientists share their experiences

Scientists from glamazon, Amazon’s LGBTQIA+ affinity group, say this year's Pride Month is as much about solidarity as it is about celebration.

In most cities around the world June is considered Pride Month, where people celebrate diversity and inclusion. It usually culminates in a parade or march to promote the self-affirmation, equality, and visibility of the lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual or allied (LGBTQIA+) community.

At Amazon, it's no different. There's a community of more than 7,000 employees from across the globe who are part of glamazon, an affinity group and employee network, whose mission is to connect those interested in LGBTQIA+ issues to company resources and to each other and to showcase Amazon’s acceptance in communities worldwide.

Given current events, particularly global protests resulting from the videotaped killing of George Floyd by law enforcement officials and the recent U.S. Supreme Court ruling upholding LGBTQIA+ equality, we asked some of the scientists within this affinity group about the significance of this year’s Pride Month.

Abhinav Aggarwal, applied scientist, Alexa Trust

Abhinav Aggarwal (pronouns: he/him/they/them) joined Amazon about nine months ago, after obtaining his PhD in computer science from the University of New Mexico in 2019. His work focuses on building customer trust by designing privacy-preserving machine learning algorithms for handling customer data.

Abhinav Aggarwal, applied scientist, Alexa Trust
Abhinav Aggarwal, applied scientist, Alexa Trust

“Since I joined Amazon, I’ve only had a very passive interaction with glamazon through emails. But I feel like the variety of topics discussed there is absolutely amazing. It’s not just LGBTQIA+ issues; there are thoughts about body positivity, gender pronouns, having pronouns on badges, and issues around diversity and inclusion,” he said.

“But I’d like to see more gender-neutral restrooms in the buildings and use of the ‘they’ pronoun by default,” he says. “Whenever I refer to someone I don’t personally know or even know of at all, I default to using ‘they/them’ as a pronoun. It would be nice to see this as common practice and not assuming someone’s gender based on familiarity with the name, which aligns with the removal of unconscious bias and helps with acceptance.”

With privacy and fairness in AI becoming an increasingly important topic, Aggarwal sees similar issues within his field.

“You don’t want your models for services like Alexa to give you results that are gender-biased, especially as we move towards a more gender-neutral world,” Aggarwal explains. “Ideally, our models should produce gender-agnostic results, and we must work backwards from this goal when defining gender-based fairness. That’s something I’ve felt a lot of pushback with within the industry, because the problem becomes far more complex if you talk about gender neutrality and the continuous spectrum of gender, instead of just the binary male or female.”

Aggarwal sees celebrating Pride Month as a step towards this awareness.

“I think these movements are absolutely necessary because they call out basic human rights against discrimination. They call out a very fundamental way of how we think we should be treated. LGBTQIA+ is a tag to help identify and understand ourselves better. It doesn’t change who we are as a person. It doesn’t change how technically advanced or skilled we are. It doesn’t change how we are going to perform at Amazon,” Aggarwal emphasizes.

“If the person is a good human being at heart, helps society and contributes to the general well-being of the nation, that’s what’s more important, independent of whether they are gay, lesbian, Black, white or associate themselves in any other way. Acknowledgement of this label-agnostic human existence is much more than man-made tags.”

Sheeraz Ahmad, applied scientist, Amazon SageMaker Ground Truth

Sheeraz Ahmad (pronouns: he/him) joined Amazon more than four years ago as a research scientist. Today, he works as an applied scientist on Amazon SageMaker Ground Truth team, an AWS data-labeling service that makes it easy to build highly accurate training data sets for machine learning.

Sheeraz Ahmad, applied scientist, Amazon SageMaker Ground Truth
Sheeraz Ahmad, applied scientist, Amazon SageMaker Ground Truth

Prior to Amazon, he received his PhD in computer science from the University of California San Diego (UCSD), where he focused on computational modeling of human and animal behavior in different domains, with the goals of gaining insights into the inner workings of the brain and developing behaviorally inspired machine learning models.

Ahmad, who grew up in Kanpur, India, previously earned his bachelor’s degree in electrical engineering from the prestigious Indian Institute of Technology Kanpur.

In Kanpur, Ahmad's experience was that being on the LGBTQIA+ spectrum was not well accepted, and he didn’t have many role models to follow. That changed after college when he moved to a larger city, Bangalore, and especially when he attended UCSD, where “I came across people who were out and proud and doing amazing things in life.”

Now, as an active member of Amazon’s glamazon affinity group, Ahmad is a role model himself. When he first joined Amazon, he appreciated glamazon’s support and attended events but found socializing difficult in some of the larger events. So for more than four years now, he’s organized monthly game nights, where a smaller group of glamazon members in Seattle get together to socialize and play board games. Even during the COVID-19 pandemic the tradition has continued, though online.

Pride Month is especially meaningful to Ahmad, but this year “the tone is more somber, understandably so.”

“There’s a lot going on, and as much as there is to celebrate, there’s so much more to be done. This month, as a gay man, my focus is more on being an ally for people who are going through their own struggles,” he says. “Gay men have faced discrimination and hardship, and we need to lean into those experiences, remember all the pain we’ve gone through, and be there for the womxn and our African-American brothers and sisters.

“I’m sharing with my friends, who tend to be somewhat conservative, how I have felt, based on my own experiences, and trying to relate how all members of the LGBTQIA+ community are feeling now, especially those who are African American. It’s important to be there for them, to be an ally, providing solidarity.”

“This year," Ahmad says, “feels less about celebration and more about solidarity.”

Liz Dugan, user experience researcher, Amazon Alexa

Liz Dugan (pronouns: she/her) joined Amazon earlier this year and during her onboarding experience learned about the glamazon affinity group. The voice user interface researcher, who earned a bachelor’s degree in psychology and a master’s degree in cognitive psychology from the University of Oklahoma, self-identifies as a queer, bisexual woman. She immediately felt welcomed by glamazon members.

Liz Dugan, user experience researcher, Amazon Alexa
Liz Dugan, UX researcher, Amazon Alexa

“Since I’ve been here, I’ve noted more and more people joining the group, and everyone is treated the same. People reach out and say, ‘How can we help you? Is there anything we can provide you? Please let us know if there’s anything you need.’ So you immediately feel as though this is a safe place.”

On this day, despite recent events, Dugan is more upbeat, as the Supreme Court has just ruled that a landmark civil-rights law protects gay and transgender workers from workplace discrimination. “An employer who fires an individual merely for being gay or transgender defies the law,” Justice Neil M. Gorsuch wrote for the majority in the court’s 6-to-3 ruling.

“So the LGBTQIA+ community just had a very historic win today. We wouldn’t be experiencing the moment we are today without Stonewall,” she says, referring to the 1969 New York City Stonewall riots that are considered one of the most important events leading to today’s fight for LGBTQIA+ rights.

“Everything we have today started with Stonewall, which was a riot started by trans people of color. So today we can live publicly and authentically and mostly safe from verbal abuse because of Black trans activists. Yet today we are still seeing those same populations being actively targeted and murdered without any real recourse or much publicity. Just within the past few days two Black trans women were murdered, and I’ve seen no one talk about it.”

“Some of the freedoms we enjoy today are because of Black trans women, and yet we continue to fail them as a privileged group of gay mostly white individuals, and we’re not doing enough to support the Black Lives Matter movement now. …We need to return to our roots and lift up our brothers and sisters who are suffering. They started the movement for us, and we need to be there for them now.”

Like other colleagues, Dugan feels like this year’s Pride Month is less a time to celebrate and more a time to continue pushing for progress.

“It’s a moment to return to our community’s roots. We still have problems,” she says. “We still have youth who don’t have homes and are struggling; we still have people who are discriminated against; we still have people who are being brutalized and murdered. So while we can be proud of what we’ve accomplished, we still have work to do. We have to carry our pride but still get our hands dirty. Stonewall wasn’t a celebration. Stonewall was a riot. So we have to keep fighting.”

Ruiwei Jiang, research scientist, Alexa Domains - HHO

Before joining Amazon as a research scientist, Ruiwei Jiang (pronouns: she/her) studied computational genetics in college, working in particular on human DNA. Her studies explored the adverse impact of pollution on human genetic encoding, comparing the short- and long-term effects of living in a polluted versus non-polluted environment.

Ruiwei Jiang, research scientist, Alexa Domains
Ruiwei Jiang, research scientist, Alexa Domains

“It might not sound super relevant to Alexa, but you're doing computation decks, working with a lot of data, writing code and doing a lot the analysis and building out of models, so that sort of became transferable knowledge,” she says.

Her role within the Alexa Household Organization, whose mission is to help Alexa help families stay organized and connected with one another, is to maintain the natural-language-understanding framework for features such as reminders, calendar tasks, weather, and recipes, as well as for creating models to improve customer retention.

“The world is moving towards conversational AI,” she says, “and it’s cool to be able to say you’re working in this field and developing models that are actually being used by customers, who are directly benefiting from it.”

Jiang is based in Amazon’s Vancouver office, where she’s experienced many positive actions from the glamazon affinity group, which have warmed her heart.

“They organize meetings in the office on a Sunday afternoon or Saturday morning, before the Pride parade, and hand out stickers. It’s a small thing, but it all adds up. Previous companies I’ve worked at have never really stood up as a corporation and been like ‘hey, we’re going to do something together for the Pride parade’. But at Amazon, it’s like ‘hey, let’s get together and show our support and be part of the community’, which is really inspiring.”

As a self-proclaimed ally, she can relate to the LGBTQIA+ community. “Growing up in Canada as a Chinese Canadian, I know how it feels to be to be left out and stigmatized and not feel like you're part of the group, or welcome. So I can imagine how other groups of people feel, even if I don’t have full visibility into all the problems and discrimination that they face. I think it’s important to stand up for what I think is right and not just have those values and keep it to myself.”

In light of recent events, she’s been impressed by the top-down communication at Amazon, from vice president to director level, with each leader taking the time to listen to employees and expressing their views that what’s happening to Black people in the U.S. isn’t right.

“We need to make the workplace more human than it is right now. We spend eight hours a day here, and we make friends. It’s also about keeping that diversity in hiring, which I think is one of the best ways to break down barriers, by having cross-community, cross-culture, cross-gender friendships and communications.”

Mentoring is another way Jiang promotes diversity and inclusion. “I’m what they call ‘women in tech’, and I’ve been in my career for about six years, so I think it’s important to mentor other women and girls, so they don’t feel left out or scared.”

Luyolo Magangane, applied scientist, Amazon Elastic Compute Cloud (EC2)

Located in South Africa, Luyolo Magangane (pronouns: he/him) joined Amazon just over a year ago, after a friend referred him for a machine learning role.

Luyolo Magangane, applied scientist, Amazon Elastic Compute Cloud (EC2)
Luyolo Magangane, applied scientist, Amazon Elastic Compute Cloud (EC2)

“I’m in the placement team, and we try to help customers have the best experience possible whenever they use AWS. So if a customer launches an EC2 instance, my team is in charge of the decision-making algorithm that chooses where to place that instance,” he explains.

Prior to Amazon, he studied electrical and computer engineering at the University of Cape Town and obtained a master’s degree in artificial intelligence at Stellenbosch University. He had a few jobs within the industry before joining Amazon.

He’s a member of Amazon’s glamazon affinity group, where he identifies as an ally and believes it’s important that others do too.

“Everyone should believe in the respect of the humanity of people first. When you meet someone, you have no context of their background or how they grew up. The only thing you know is that you are human, and they're also human. Your sexual orientation, gender identity, or racial identity doesn’t matter. It becomes much harder to be bigoted and to oppress someone if everyone starts from that perspective,” he says.

Magangane believes his support for the LGBTQIA+ community stems from his childhood, during which South Africa saw the end of apartheid, a system of institutionalized racial segregation from 1948 until the early 1990s.

“That was when [Nelson] Mandela was released from prison. That was when you could see the tides of change coming, from minority rule to democracy, which was incredible,” he explains.

“Every day I was encouraged to dream. And so, the benefit of being born in an environment like that led to me being born very free of prejudice. But because, historically, I come from a somewhat conservative background, I have a lot of friends and family who I care about who aren't as open minded as I think they could be.”

When he thinks about Pride and the Black Lives Matter movement and what society can learn from these events, he quotes Killer Mike, an American rapper, songwriter, actor, and activist: “It’s to ‘strategize, organize, and mobilize’, peaceful protests. It’s always done through people organizing, coming out, being peaceful, and saying that we believe what's happened is wrong and things need to change,” he says.

“I think part of that is not tolerating bigotry, which is one of the challenges you have to deal with in the Black community. You’re taught to pick and choose your battles, but you end up tolerating all those things that you don't battle, which only encourages it. You have to look bigotry in the eye and demand change. You cannot tolerate any of that. Even if institutions have to change, we’re demanding the change now.”

Shane McGarry, data scientist, Amazon Fashion

Shane McGarry (pronouns: they/them) joined Amazon earlier this year as a data scientist, focused on improving the company’s fashion catalogue using machine learning and other techniques “to create a stellar experience for our customers.”

Shane McGarry, data scientist, Amazon Fashion
Shane McGarry, data scientist, Amazon Fashion

McGarry, who identifies as non-binary, meaning they (McGarry prefers the pronouns they/them to he/she, thus the use of their, they, and them in this section) don’t exclusively identify as a man or a woman, recently earned their PhD in computer science from Maynooth University, about 25 minutes outside Dublin, Ireland, where their thesis work focused on improving the search experience within digital research environments (historical records, etc.) through visual search techniques.

Before joining Amazon, McGarry held several software development roles, where they encountered challenges.

“I’m non-binary, and I’m not traditionally masculine in any way shape or form, from my speech patterns to the way I carry myself,” McGarry explains. “What I found is that I was often ignored in ways that my colleagues with the same level of experience weren’t. When working with clients, if I dealt with them over email, they were receptive to my ideas, but when we started talking over the phone and they would hear my voice, suddenly they would become skeptical of what I was saying.”

McGarry says they encountered similar challenges with management.

“There were a lot of times when my opinion was brushed to the side, despite being proven consistently right. I would say ‘I see a problem; I think we should do this differently.’ They would ignore me, and no matter how many times I was proven right, I was never taken seriously.”

Affinity groups and diversity at Amazon

After joining Amazon, McGarry became involved in glamazon, one of 12 affinity groups within the company aimed at bringing employees together across businesses and locations around the globe. They’ve been impressed with glamazon and with their organization’s response to recent events related to the killing of George Floyd and how it’s recognizing Pride Month.

“The management within Amazon Fashion has really impressed me, especially within the past few weeks with everything that’s been occurring. …The president of our business had an all-hands meeting where she invited a global diversity and inclusion leader who has dealt with racial trauma. She talked to us about racial trauma, what it is, and how it affects people.”

Asked about lessons we can derive from recent current events, McGarry says, “In terms of the Black Lives Matter movement, it’s really important for us as individuals, as well as the company as a whole, to examine our racial biases that result from growing up in a culture that favors white people. Having a racial bias doesn’t make you a bad person. But refusing to acknowledge it, to examine it, and to work towards unlearning it, that’s where the problem lies.”

McGarry, who grew up in northeast Ohio within a deeply religious family, understands firsthand the challenges of dealing with bias and prejudice. For McGarry, Pride Month represents an opportunity to celebrate who they are without fear.

“As someone who grew up in the eighties and nineties in a deeply religious home where being gay wasn’t acceptable, and hearing messages from the community and church that gay people are evil, that God hates them, you get inundated with all of these negative messages, and you really begin to hate yourself, who you are, and you live in constant fear. So for me, Pride Month is about letting a lot of that go and celebrating yourself for who you are and really embracing it. At the same time, we have to remember our history, how far we’ve come, but yet how far we still need to go.”

Read more stories like this in our Working at Amazon section, or take a look at some of our available career opportunities in science.

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Amazon Device team is looking for a Senior Applied Science Manager to lead the development of computer vision algorithm on the Edge. In this role, you will be the leader of our passionate, talented, and inventive scientists, to develop industry-leading Computer Vision (CV), and drive them successfully to production for the benefit of millions of Amazon Devices users.You will be our leader in our Boston office, and provide thought leadership to scientists and engineers to help invent and implement computer vision and machine learning algorithms. This is a unique, high visibility opportunity for a leader who wants to have business impact, and dive deep into computer vision problems. We are particularly interested in candidates with experience productizing edge-based computer vision systems.As a Senior Manager, Applied Science, you bring structure to ambiguous business problems and use science, logic, and practical experience to decompose them into straightforward, scalable solutions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems; you're interested in learning; and you acquire skills and expertise as needed.The ideal candidate is a strong, creative and highly-motivated Scientist with hands-on experience in leading multiple research and engineering initiatives. You balance technical leadership with strong business judgment to make the right decisions about technology, tools, and methodologies.
DE, BE, Berlin
Would you like to join the team that protects the global AWS platform from fraud? Do you enjoy thinking like a fraudster and using your technical skills to help detect & mitigate AWS accounts from being compromised? If so, AWS Fraud Prevention has an exciting opportunity for you.AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.The AWS Fraud Prevention Compromise vertical is responsible for detecting & mitigating AWS account compromise. You’ll be part of a team of Data Scientists, Investigations Analysts, and Technical & non-Technical Program Managers. The team’s goal is to identify and neutralize fraudsters from compromising AWS customers’ accounts.As a Data Scientist, you will work directly with Business Analysts and Software Development Engineers to monitor the flavor/ trend of compromise on AWS worldwide and design appropriate solutions to respond in a collaborative environment. There are no walls, and success is determined by your ability to dive deep, and understand the subtle demands new and complex services will place upon systems and teams.As a Data Scientist your responsibilities will include:· Apply state-of-the-art Machine Learning methods to large amounts of data from different sources to build and productionalize fraud prevention, detection and mitigation solutions· Deep dive on the problems using SQL and scripting languages like Python/R to drive short term and long term solutions leveraging Statistical Analysis· Analyze data (past customer behavior, sales inputs, and other sources) to figure out trends, create compromise prevention and mitigation solutions and output reports with clear recommendations· Collaborate closely with the development team to recommend and build innovations based on Data Science· Manage your own process: identify and execute on high impact projects, triage external requests, and make sure you bring projects to conclusion in time for the results to be usefulLearn and Be Curious. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Inclusion and Diversity. Our team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, Amazon Women and Engineering, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more.Learn more about Amazon on our Day 1 Blog: https://blog.aboutamazon.com
US, NY, New York
Excited by the disruptive potential of quantum technology? Want to innovate on behalf of our customers to build quantum computing tools for the cloud? Thrilled to be key part of Amazon, who has been investing in disruptive innovation for decades, pioneering and shaping the world’s technology?Amazon Braket is looking for Applied Scientists in quantum computing to join an exceptional team of researchers and engineers. Quantum computing is rapidly emerging from the realms of science-fiction, and our customers can the see the potential it has to address their challenges. One of our missions at AWS is to give customers access to the most innovative technology available and help them continuously reinvent their business. Quantum computing is a technology that holds promise to be transformational in many industries, and with Amazon Braket we are adding quantum computing resources to the toolkits of every researcher and developer.As an Applied Scientist in the Amazon Braket team, you will develop advanced software solutions for construction, compilation, simulation, and optimization of quantum computing programs in the cloud. You will play a key role in shaping the development roadmap of the service, and evangelizing new features and capabilities. You will also have the opportunity to create white papers, write blogs, build demos and generate other reusable collateral that can be used by our customers. Most importantly, you will work closely with our quantum computing research teams, as well as industry and academic partners. Our team collaborates across the entire AWS organization to get drive innovation and deliver the right solutions to our customers.A successful candidate will be a person who enjoys diving deep into customer problems, conducting independent research and development, working across teams with academic and industry experts, and shaping the long-term QC strategy for AWS and its customers. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of QC.
US, WA, Seattle
Excited by the disruptive potential of quantum technology? Want to innovate on behalf of our customers to build quantum computing tools for the cloud? Thrilled to be key part of Amazon, who has been investing in disruptive innovation for decades, pioneering and shaping the world’s technology?Amazon Braket is looking for Applied Scientists in quantum computing to join an exceptional team of researchers and engineers. Quantum computing is rapidly emerging from the realms of science-fiction, and our customers can the see the potential it has to address their challenges. One of our missions at AWS is to give customers access to the most innovative technology available and help them continuously reinvent their business. Quantum computing is a technology that holds promise to be transformational in many industries, and with Amazon Braket we are adding quantum computing resources to the toolkits of every researcher and developer.As an Applied Scientist in the Amazon Braket team, you will develop advanced software solutions for construction, compilation, simulation, and optimization of quantum computing programs in the cloud. You will play a key role in shaping the development roadmap of the service, and evangelizing new features and capabilities. You will also have the opportunity to create white papers, write blogs, build demos and generate other reusable collateral that can be used by our customers. Most importantly, you will work closely with our quantum computing research teams, as well as industry and academic partners. Our team collaborates across the entire AWS organization to get drive innovation and deliver the right solutions to our customers.A successful candidate will be a person who enjoys diving deep into customer problems, conducting independent research and development, working across teams with academic and industry experts, and shaping the long-term QC strategy for AWS and its customers. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of QC.
US, CA, Sunnyvale
Are you a passionate scientist in the area of computer vision and machine learning who is aspired to develop new and innovative technologies to new product categories? Are you interested in applying your deep knowledge to new and challenging areas? Are you looking to scale capabilities computer vision and machine learning capabilities to new workload sizes? Are you up to the task of delivering innovative and scalable technology that manages automated recognition of millions of items?You will be part of a passionate team whose missions is to push the frontier of computer vision and machine learning technology into the smart home application area. This is a great opportunity for you to innovate in this space by developing algorithms at the edge and in the cloud, and integrating them into consumer services to enable a premium customer experience. In this role, you will be an owner of the full algorithm development cycle, from sensor evaluation and data engineering to algorithm design, implementation, optimization and deployment. This position also requires experience with developing efficient software components on resource-constrained computing platforms on the edge. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms.Main Responsibilities· Apply best practices to investigate, acquire, process and analyze data sources for algorithm development.· Research and implement the state-of-the-art methods in computer vision and machine learning to deliver algorithms that meets product specifications.· Design, build algorithm evaluation frameworks, schedule and report algorithm performance on a regular basis.· Optimize and deploy algorithms on target hardware platforms.· Establish, develop and maintain frameworks and procedures for image sensor selection and evaluation and image quality monitoring.· Influence system design by making informed decisions on the selection of data sources, algorithms and sensors.
US, WA, Seattle
Amazon is looking for a passionate, talented, and inventive Machine Learning Scientist with a strong machine learning background to help build industry-leading Alexa Speech and Language technology. Our mission is to push the envelope in Deep Learning, Automatic Speech Recognition (ASR) and Language Modeling in Natural Language Processing (NLP), in order to provide the best-possible experience for our customers.Our Machine Learning Scientists, work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in spoken language. Your work will directly impact our customers in speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. Candidates can work in Seattle OR Sunnyvale.
GB, London
Amazon Softlines Private Brands (SPB) is looking for a data scientist to steer the direction of a global project in partnership with a technology teams across Amazon. This role will be a part of a global product team that works on programmatic solutions to improve WW SPB Catalog Quality to offer the best search, browse and detail page experience to our customers. This team comprises of three product managers in London, one product manager in US, one product manager in JP. In addition, we fund SDE resources in our partner teams to drive our automation agenda.Our strategy involves:1) Defect elimination: we partner with technology teams within Amazon such as ASIN localization, Amazon Selection and Catalog System, Private Brands Central to fix root causes prevent defects generation at creation.2) Defect remediation: using image based Machine Learning and other logic based/deterministic rules which cause a bad customer experience.We are seeking a highly motivated Data Scientist with a passion to work on complex strategic problems that ultimately raise the bar for our customers, while maximizing business impact. You are passionate about providing insights from data and have experience in working with large data sets. You are organized, efficient and insist on the highest standards. You are an independent self-starter who thrives on owning projects. You will be required to make important decisions on the technical structure of the project from data pipelines, data models and roadmaps.Sound like you? We'd love to hear from you.The primary responsibilities include:· Help answers fundamental questions of correlation between input and outputs, investment opportunities given limited resources.· Lead the thinking on Python rule writing for deterministic checks. You will have dotted lining reporting of a Research Analyst to do the actual rule writing· Lead the data flow to collect the defects identified from ML and deterministic rule and pass to dashboard and remediation teams· Translate the requirements of the project into technical requests to the partner tech teams
US, WA, Seattle
Are you interested in playing a pivotal role in building innovative technology that protects Amazon’s customers? Threat Detection Technologies team, in Customer Engagement Technologies (CET) group, is responsible for automating detection of cyber-security threats in Amazon's global contact center network. Among other things, we build monitoring systems that collect data at scale, and use machine learning (ML) to detect adversarial action in our systems.We are looking for a Data Scientist to join our Threat Engineering and Development team. As a Data Scientist, you will complement our strengths and apply your data science skills, and tradecraft, to analyze terabytes of user behavior data, to detect threatening behaviors. You will build threat detection models and algorithms, which will be used to detect attacks and raise security investigations. You need to be highly motivated, eager to learn and be curious, and resourceful in finding novel ways to analyze data in order to produce actionable threat indicators.This is a highly visible role that requires partnering with multiple organizations, security, and technology teams in order to extract the intelligence and effect change. You must have the experience and capability to create and present documentation to champion security causes. Excellent written and verbal communication skills are essential. You must be experienced in working with data to analyze and detect trends, outliers, and have advanced analytical, mathematical, and quantitative abilities.Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
US, CA, Sunnyvale
Do you want to join Alexa AI -- the science team behind Amazon’s intelligence voice assistance system? Do you want to utilize cutting-edge deep-learning and machine learning algorithms to delight millions of Alexa users around the world?If your answers to these questions are “yes”, then come join the Alexa Artificial Intelligence team. We are responsible for the deep learning technology that is central to the automated ranking and arbitration to optimize for end-to-end customer satisfaction.As a Senior Applied Scientist you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in spoken language understanding. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding.
US, CA, Palo Alto
Are you ready to drive the next generation of shopping innovations at Amazon? When words just aren’t enough to describe what customers are looking for, they often turn to other methods such as camera-based search, or using the picture of a celebrity to find inspiration for their fashion purchases. When images aren’t enough to convince customers that a piece of furniture will look good, they want to turn to Augmented Reality to envision how that furniture item would match their living room décor.Starting in 2009, the Visual Search & Augmented Reality team has thus far launched many visual search solutions on the Amazon App that use computer vision and machine learning/deep learning to help customers complete their shopping missions more easily; multiple internal teams at Amazon (devices, Kindle, Seller services, etc.) also use our libraries and APIs to deliver solutions to their own customers. We are a full stack shop, and our team capabilities cover the whole solution spectrum, ranging across applied science (Computer Vision and Deep Learning), large scale engineering services, product management, UX design, and mobile app development for iOS and Android. However, it’s still Day 1, and this is your chance to make history in the new era of shopping.As an Applied Scientist on the VS&AR team, you will:· Investigate and solve exciting and difficult challenges in image recognition, classification, segmentation, 3D computer vision, augmented reality and deep learning.· Research and develop scalable computer vision and machine learning solutions to hard problems.· Design, implement, and deploy full-stack computer vision solutions for millions of Amazon customers.· Build on core technology in Visual Search and Augmented Reality.· Use the latest advances in neural networks and machine learning to bring new experiences for our customers.You are going to love this job because you will:· Be immersed in a "critical mass” of innovative and top caliber computer vision experts in a collegial and fun environment.· Work on incredibly hard problems in computer vision that are of value in the real world.· Create world-class computer vision products.· Build on Amazon’s tools and vast technical resources.· Work in a dynamic team that provides continuous opportunities for learning and growth.
ES, B, Barcelona
We are looking for a Data Scientist to help Amazon Search NLP to build an Search evaluation data set. It is a short (5-month) full-time job starting ASAP. We are looking for an individual interested in search and search relevance (quality), with the patience to analyze hundreds of queries and search results, and with the ingenuity to propose new leads. The work is likely to lead to a publication and the creation of a public dataset, which could be well cited. Basic coding and data manipulation skills are required, as well as some experience analyzing data qualitatively and English writing skills. Background in IR theory or ML is not necessary.A typical day may consist of:· Manually Evaluate queries and query search results, annotating them with information about query types, relevance, issues, etc.· Write simple Python notebook code to sample data, to compute evaluation metrics, etc.· Write documentation describing the datasets and their statistics.· Design new experiments, query types, and mechanisms for sampling and evaluating.The Search NLP team is responsible for developing and deploying state of the art machine learning and NLP models to extract semantic information from product search queries, item descriptions, reviews, and many other sources of information created by millions of Amazon customers each day. You will be working alongside world-class scientists and engineers to build next generation search systems.Amazon Science (www.amazon.science) gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work.
GB, BST, Bristol
Come and build innovative services that protect our cloud from security threats.As a Security Senior Data Scientist, you’ll help to build and manage services that detect and automate the mitigation of cybersecurity threats across Amazon’s infrastructure. You’ll work with security engineers, software development engineers, and other data scientists across multiple teams to develop innovative security solutions at massive scale. Our services protect the AWS cloud for all customers and preserves our customers’ trust in us. You’ll get to use the full power and breadth of AWS technologies to build services that proactively protect every single AWS customer, both internally and externally, from security threats – not many teams can say that!Mentorship & Career GrowthOur team is dedicated to supporting new team members. The team has a mix of experience levels, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers, data scientists, and managers truly enjoy mentoring junior engineers, junior data scientists, and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews.We care about your career growth. We assign projects and tasks based on what will help team members develop into a more well-rounded data scientist and enable them to take on more complex tasks in the future.Inclusive and Diverse CultureOur team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes, we do get to build a cool service, but we also believe a big reason for that is the inclusive and welcoming culture we cultivate every day.We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers. We want someone who will help us amplify the positive & inclusive team culture we’ve been building.We embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We are passionate about the capabilities we build, and we are responsible for our on-call rotation to ensure our services bring value to our customers. We understand that life is challenging and we have a flexible work environment that enables individuals to adjust their work schedule to accommodate personal needs.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.
GB, BST, Bristol
Come and build innovative services that protect our cloud from security threats.As a Security Senior Data Scientist, you’ll help to build and manage services that detect and automate the mitigation of cybersecurity threats across Amazon’s infrastructure. You’ll work with security engineers, software development engineers, and other data scientists across multiple teams to develop innovative security solutions at massive scale. Our services protect the AWS cloud for all customers and preserves our customers’ trust in us. You’ll get to use the full power and breadth of AWS technologies to build services that proactively protect every single AWS customer, both internally and externally, from security threats – not many teams can say that!Mentorship & Career GrowthOur team is dedicated to supporting new team members. The team has a mix of experience levels, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers, data scientists, and managers truly enjoy mentoring junior engineers, junior data scientists, and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews.We care about your career growth. We assign projects and tasks based on what will help team members develop into a more well-rounded data scientist and enable them to take on more complex tasks in the future.Inclusive and Diverse CultureOur team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes, we do get to build a cool service, but we also believe a big reason for that is the inclusive and welcoming culture we cultivate every day.We’re looking for a new teammate who is enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers. We want someone who will help us amplify the positive & inclusive team culture we’ve been building.We embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. We are passionate about the capabilities we build, and we are responsible for our on-call rotation to ensure our services bring value to our customers. We understand that life is challenging and we have a flexible work environment that enables individuals to adjust their work schedule to accommodate personal needs.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.
US, WA, Seattle
Amazon is looking for an ASR/NLP domain expert, someone who will contribute to our long-term research efforts.Our mission is to push the envelope in Automatic Speech Recognition (ASR), NLP, Audio Signal Processing and Dialog Management, in order to provide the best-possible experience for our customers. Candidates can work in Seattle OR Sunnyvale!As a Senior Speech and Language Scientist, you will work with talented peers to research ASR/NLP and contribute to our long-term research efforts. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding.
US, WA, Seattle
Amazon Payments Services build systems that process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We process millions of transactions every day worldwide across various payment methods. Over 100 million customers and merchants send hundreds of billions of dollars moving at light-speed through our systems annually. We are looking for a highly skilled, experienced, and motivated Applied Scientist to innovate and solve the challenges at a massive scale.Please visit https://www.amazon.science for more informationThis Applied Scientist role will design quantitative systems and forecasting models that generate multi-billion dollar predictions of the highest level of visibility and importance for Amazon's Payments and Customer Experience.A successful candidate will be a problem solver who enjoys diving into data, is excited by difficult modeling challenges, and possesses strong communication skills to effectively interface between technical and business teams. You will contribute to the research community by working with other scientists across Amazon and our Payments Engineering as well as by collaborating with academic researchers and publishing papers. You will work closely with Software Development Engineers to invent and construct models on data at massive scale and it is likely that your work will end up in an Amazon product. Finally, you will also have exposure to senior leadership as we communicate results and provide scientific guidance to the business.As a Applied Scientist you will:· · Drive collaborative research and creative problem solving.· Constructively critique peer research and mentor junior scientists and engineers.· Create experiments and prototype implementations of new learning algorithms and prediction technique.· Collaborate with engineering teams to design and implement software solutions for science problems.· Contribute to progress of the Amazon and broader research communities by producing publication· Effectively collaborate in a fast paced environment with multiple teams in large organization (software development, Project Management, Build and Release, etc).