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Publications

Amazon is a great place to practice science and have real business impact, but that's only one part of the story. Our scientists continue to publish, teach, and engage with the worldwide research community, sharing insights across diverse disciplines from machine learning to operations research. Through these contributions, we're advancing scientific knowledge while developing innovations that address complex challenges for customers and society. 
63 results found
  • Tanmoy Das, Dohyeon Lee, Arnab Sinha
    NeurIPS 2025 Workshop on Uncovering Causality in Science
    2025
    Online randomized controlled experiments (A/B tests) measure causal changes in industry. While these experiments use incremental changes to minimize disruption, they often yield statistically insignificant results due to low signal-to-noise ratios. Precision improvement (or reducing standard error) traditionally focuses on trigger observations - where treatment and control outputs differ. Though effective
  • Lorenzo Masoero, Suhas Vijaykumar, Thomas S. Richardson, James McQueen, Ido Rosen, Brian Burdick, Pat Bajari, Guido Imbens
    Journal of the Royal Statistical Society, Series B
    2025
    Completely randomized experiments, originally developed by Fisher and Neyman in the 1930s, are still widely used in practice, even in online experimentation. However, such designs are of limited value for answering standard questions in marketplaces, where multiple populations of agents interact strategically, leading to complex patterns of spillover effects. In this paper, we derive the finite-sample properties
  • Code@MIT 2025
    2025
    Organizations increasingly face the challenge of evaluating numerous potential user experiences, particularly in digital contexts where content can be easily modified through page layouts, personalized recommendations, and automated content generation. While creating these experiences has become increasingly straightforward, especially with the advent of generative AI, determining user preferences remains
  • Davide Proserpio, Ali Goli, Tyler Mangini, Ken Lau, Daniela Yu
    International Journal of Research in Marketing
    2025
    In 2020, Amazon launched the Climate Pledge Friendly (CPF) program to make it easy for customers to discover and shop for products with sustainability certifications. In this paper, we measure the causal impact of products qualifying for CPF on consumer purchase behavior. Using a dataset of about 45,000 products spanning three categories, and a Differencein-Differences identification strategy, we show that
  • AAAI 2025 Workshop on AI for Social Impact
    2025
    To the best of our knowledge, this work introduces the first framework for clustering longitudinal data by leveraging time-dependent causal representation learning. Clustering longitudinal data has gained significant attention across various fields, yet traditional methods often overlook the causal structures underlying observed patterns. Understanding how covariates influence outcomes is critical for policymakers
  • Yao Zhao, Kwang-Sung Jun, Tanner Fiez, Lalit Jain
    2023 Conference on Digital Experimentation @ MIT (CODE@MIT), NeurIPS 2024
    2024
    This paper introduces the confounded pure exploration transductive linear bandit (CPET-LB) problem. As a motivating example, often online services cannot directly assign users to specific control or treatment experiences either for business or practical reasons. In these settings, naively comparing treatment and control groups that may result from self-selection can lead to biased estimates of underlying
  • Paula Meloni, Stefan Hut, Mahnaz Islam
    2024 Conference on Digital Experimentation @ MIT (CODE@MIT)
    2024
    There are different reasons why experimenters may want to randomize their experiment at a region level. In some cases, treatments cannot be turned on or off at the individual level, therefore requiring randomization at a group level, for which regions can be a good candidate. In other cases, experimenters may worry about network effects or other types of spillovers within a geographic area, and opt to randomize
  • 2024 Conference on Digital Experimentation @ MIT (CODE@MIT)
    2024
    Online sites typically evaluate the impact of new product features on customer behavior using online controlled experiments (or A/B tests). For many business applications, it is important to detect heterogeneity in these experiments [1], as new features often have a differential impact by customer segment, product group, and other variables. Understanding heterogeneity can provide key insights into causal
  • 2024 Conference on Digital Experimentation @ MIT (CODE@MIT)
    2024
    Many data-driven companies measure the impact of product groups and allocate resources across them based on the estimated impacts of features they launch via A/B tests. In this doc, we show that, when based on a standard frequentist estimator of the impact of features, this practice can significantly overstate the impact of product groups and distort the allocation of resources. When this practice is instead
  • Mark Howison, Will Ensor, Suraj Maharjan, Rahil Parikh, Srinivasan Sengamedu, "SHS", Paul Daniels, Amber Gaither, Carrie Yeats, Chandan Reddy, Justine Hastings
    ACM Digital Government Research and Practice (DGOV)
    2024
    Labor market information is an important input to labor, workforce, education, and macroeconomic policy. However, granular and real-time data on labor market trends are lacking; publicly available data from survey samples are released with significant lags and miss critical information such as skills and benefits. We use generative Artificial Intelligence to automatically extract structured labor market
  • Abhimanyu Mukerji, Sushant More, Ashwin Viswanathan Kannan, Lakshmi Ravi, Hua Chen, Naman Kohli, Chris Khawand, Dinesh Mandalapu
    2024
    With recent rapid growth in online shopping, AI-powered Engagement Surfaces (ES) have become ubiquitous across retail services. These engagement surfaces perform an increasing range of functions, including recommending new products for purchase, remind-ing customers of their orders and providing delivery notifications. Understanding the causal effect of engagement surfaces on value driven for customers
  • Comparing two samples of data, we observe a change in the distribution of an outcome variable. In the presence of multiple explanatory variables, how much of the change can be explained by each possible cause? We develop a new estimation strategy that, given a causal model, combines regression and re-weighting methods to quantify the contribution of each causal mechanism. Our proposed methodology is multiply
  • Kai Yeung, Dan Wilden, Vin Gupta, Olga Matlin
    JAMA Network Open
    2024
    Question: What is the association between enrollment in a subscription program that offers Amazon Prime members access to 60 common generic prescription drugs for a $5 monthly fee with medication refills, days’ supply and out-of-pocket costs? Findings: In this cohort study comparing 5,003 enrollees to 5,137 controls, before and after enrollment, subscription program enrollment was associated with statistically
  • AISTATS 2024
    2024
    The synthetic control method (SCM) has become a popular tool for estimating causal effects in policy evaluation, where a single treated unit is observed. However, SCM faces challenges in accurately predicting postintervention potential outcomes had, contrary to fact, the treatment been withheld, when the pre-intervention period is short or the post-intervention period is long. To address these issues, we
  • Francesco Furno, Domenico Giannone
    IAAE 2023, Research Methods and Applications on Macroeconomic Forecasting
    2024
    We propose a simple yet robust framework to nowcast recession risk at a monthly frequency in both the United States and the Euro Area. Our nowcast leverages both macroeconomic and financial conditions, and is available the first business day after the reference month closes. In particular, we argue that financial conditions are not only useful to predict future downturns–as emphasized by the existing literature–but

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US, WA, Seattle
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities • Lead a new initiative across Sponsored Products Bidding focused on AI/ML based features. • Be the technical leader in AI, Machine Learning; lead efforts within this team and across other teams. • Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. • Drive end-to-end AI/Machine Learning projects that have a high degree of ambiguity, scale, complexity. • Build models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your AI/ML models. • Run A/B experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative AI/ machine learning approaches. A day in the life Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The SPB Bidding team within Sponsored Products and Brands is focused on guiding and supporting Millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in bidding systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware bidding system that leverages auction simulations, ML models, and optimization algorithms. This framework, will operate across SPB bidding system and proactively delivering value based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art bidding agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning and preference optimization), ensuring our systems are both scalable and adaptive.
US, WA, Bellevue
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? Have you also wondered what are different ways that the transportation assets can be used to delight the customer even more. If so, the Amazon transportation Services, North America Sort Center Science team is for you . We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed Applied Scientist with strong scientific thinking, good software and statistics experience, skills to help manage projects and operations, improve metrics, and develop scalable processes and tools. The primary role of an Applied Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how we operate the middle mile network. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, machine learning , and the ability to use data and research to make changes. This role requires robust skills in research and implementation of scalable products and models . This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Key job responsibilities Key job responsibilities - Design and develop advanced mathematical optimization and machine learning solutions in the domains of network design and optimization. - Research, prototype, simulate, and experiment with these models using programming languages such as Java and Python; participate in the production level deployment. - Create, enhance, and maintain technical documentation and science designs. - Present to other Scientists, Product, and Software Engineering teams, as well as Stakeholders. - Lead project plans from a scientific perspective by managing product features, technical risks, milestones and launch plans.
US, CA, Sunnyvale
We are seeking a Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation. Key job responsibilities - Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles - Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance - Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system - Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance - Mentor fellow scientists and engineers while maintaining strong individual technical contributions About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.
US, CA, Sunnyvale
We are seeking a Senior Applied Scientist to focus on Robotics Spatial Intelligence and Semantic Understanding. In this role, you'll research and build advanced semantic and world understanding algorithms that enable robots to observe, understand, and reason about complex and dynamic home environments. You'll work across a broad spectrum of 3D perception, contextual understanding, and world modeling approaches to build robust solutions that support autonomous decision making, task planning, navigation, and manipulation. Key job responsibilities - Develop and implement robust World Understanding and Modeling algorithms for a domestic robot. - Build simulation-based and on-robot evaluation frameworks with comprehensive benchmarks and metrics for systematic evaluation of Our Spatial Intelligence stack. - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world performance. - Collaborate with navigation, manipulation, and other teams to ensure seamless integration of World Understanding capabilities. - Stay current with the latest advances in World Modeling, Spatial Reasoning, and related fields and apply relevant findings to improve system performance About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
GB, London
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video, in every market and on every device. Our science team replaces static business rules with ML-driven decisions that personalise the entire commerce journey, from discovery through checkout and beyond. We operate at scale across hundreds of millions of customers, and we are expanding into new frontiers — combining the latest advances in agentic and generative AI, behavioural simulation, and causal inference to understand the impact of our decisions before they reach customers. We are looking for an Applied Scientist to join the Prime Video Commerce Insights team in London. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a delivery focused role within a high-visibility multidisciplinary group of engineers and scientists, focused on improving the customer experience for Prime Video. Key job responsibilities - Research, design, and implement machine learning approaches (e.g. reinforcement learning and recommendation systems) that personalise across different customer touch points. - Collaborate with engineers to deploy and integrate successful experiment results into large-scale, complex Amazon production systems with low latency. - Design and execute rigorous experiments to demonstrate the technical efficacy and business value of your methods. - Act as a subject-matter expert and help define the science roadmap and research agenda in line with organisational priorities and production constraints. - Provide machine learning thought leadership to technical and business leaders, thinking strategically about business, product, and technical challenges. - Work with technical product managers to work backwards from what matters to customers and deliver ML-backed solutions. - Share results with the team and wider scientific community through documents that are both statistically rigorous and compellingly relevant. A day in the life You will be a research leader and innovator within the Commerce Insights organisation. You will collaborate with talented engineers and senior leaders to solve problems that are uniquely challenging at Amazon's scale: personalising commerce decisions across multiple business lines, balancing competing objectives, and positively impacting hundreds of millions of customers worldwide. The problems here are technically deep — combining large-scale ML, causal reasoning, and behavioural modelling in a domain where every decision carries real revenue and customer-experience consequences. Your research will ship to production and move metrics that matter. About the team You will join a team of engineers and applied scientists with a proven track record of solving highly complex, ambiguous problems — work that has produced patents and publications at top-tier conferences. The team has direct visibility to senior Prime Video leadership and collaborates broadly across Commerce, Content, and Platform teams to shape how customers discover, subscribe to, and engage with video content. This is a team that operates at the intersection of rigorous research and real-world impact, where your ideas move from whiteboard to production for hundreds of millions of customers.
US, WA, Seattle
AWS is seeking a Data Scientist to join our Consumer Experience team. We're looking for someone who is curious about large-scale data challenges and motivated to apply ML/AI and advanced analytics to solve real customer problems. Reporting to the Science Lead, this role supports the analytical capabilities of AWS by applying emerging technologies, contributing to data science best practices, and partnering with stakeholders to deepen understanding of the AWS customer experience. The ideal candidate has experience working in complex data and analytics environments, with hands-on skills in Machine Learning and advanced analytics techniques — preferably within cloud computing. You should be comfortable building models and equally comfortable explaining what they mean to a non-technical audience. Key job responsibilities - Apply statistical analysis, ML, and complex data mining techniques to deliver insights that shape the AWS customer experience. - Build production-ready analytics solutions that support effective business decisions. - Partner with product, engineering, and design teams to develop and launch data products. - Contribute to the adoption of Gen AI and ML-based approaches across the data science practice, including building proof-of-concept AI-driven customer use cases. - Communicate technical findings clearly to both technical and non-technical stakeholders. - Bring new ideas — share approaches, tools, and methods that raise the bar for the team.
IN, KA, Bengaluru
Are you passionate about applying machine learning and advanced statistical techniques to protect one of the world's largest online marketplaces? Do you want to be at the forefront of developing innovative solutions that improve Amazon's customers experience? Do you thrive in a collaborative environment where diverse perspectives drive breakthrough solutions? If yes, we invite you to join the Amazon Customer Fulfillment & Prime analytics team. We're seeking an exceptional scientist who can revolutionize how we delight our customers. As a key member of our team, you'll develop and deploy machine learning systems that analyze millions of customer interactions daily, ensuring state of art experience for customers across 10 countries. Your work will directly impact the shopping experience for hundreds of millions of customers worldwide. Key job responsibilities • Ability to work independently across the end-to-end ML lifecycle: feature engineering, modeling, and MLOps to productionize models. • Strong foundation in machine learning and statistical modeling. • Experience deploying ML solutions into a production environment. • Apply machine learning and statistical techniques to create scalable abuse-detection solutions that identify fraudulent customer behavior, rings of accounts, identity change, holistic customer risk, and marketplace manipulation schemes. • Innovate with the latest GenAI technology to build highly automated solutions for efficient customer promotions. • Collaborate with cross-functional teams to develop comprehensive ML/statistical models that scale to millions of customers across 10+ countries. • Willing to travel to Mexico (MX) and Brazil (BR). • Comfortable working CET hours to maintain overlap with Mexico and Brazil business teams. About the team You'll be working closely with business partners, science and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success.
IN, KA, Bengaluru
Are you passionate about applying machine learning and advanced statistical techniques to protect one of the world's largest online marketplaces? Do you want to be at the forefront of developing innovative solutions that improve Amazon's customers experience? Do you thrive in a collaborative environment where diverse perspectives drive breakthrough solutions? If yes, we invite you to join the Amazon Customer Fulfillment & Prime analytics team. We're seeking an exceptional scientist who can revolutionize how we delight our customers. As a key member of our team, you'll develop and deploy machine learning systems that analyze millions of customer interactions daily, ensuring state of art experience for customers across 10 countries. Your work will directly impact the shopping experience for hundreds of millions of customers worldwide. Key job responsibilities • Ability to work independently across the end-to-end ML lifecycle: feature engineering, modeling, and MLOps to productionize models. • Strong foundation in machine learning and statistical modeling. • Experience deploying ML solutions into a production environment. • Apply machine learning and statistical techniques to create scalable abuse-detection solutions that identify fraudulent customer behavior, rings of accounts, identity change, holistic customer risk, and marketplace manipulation schemes. • Innovate with the latest GenAI technology to build highly automated solutions for efficient customer promotions. • Collaborate with cross-functional teams to develop comprehensive ML/statistical models that scale to millions of customers across 10+ countries. • Willing to travel to Mexico (MX) and Brazil (BR). • Comfortable working CET hours to maintain overlap with Mexico and Brazil business teams. About the team You'll be working closely with business partners, science and engineering teams to create end-to-end scalable machine learning solutions that address real-world problems. You will build scalable, efficient, and automated processes for large-scale data analyses, model development, model validation, and model implementation. You will also be providing clear and compelling reports for your solutions and contributing to the ongoing innovation and knowledge-sharing that are central to the team's success.
US, CA, Santa Monica
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Applied Scientist III Job Location: Santa Monica, California Job Number: AMZ10564053 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. 40 hours / week, 8:00am-5:00pm, Salary Range: $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000
US, NY, New York
Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Demand Tech Experience (DTx), as an org, owns the Amazon Ads Console — the advertiser-facing workspace for creating and managing campaigns, reviewing performance, and acting on recommendations used by millions of advertisers. Our team, DTx Science, is the centralized science team within DTx, dedicated to improving and protecting the advertiser experience across ad consoles through applied science methodologies. The team drives impact through four core functions: Ad Console Personalization, Recommendation Development, Ad Console Experimentation, and DVA Agent Evaluation and Impact Measurement. We leverage a breadth of state-of-the-art techniques such as deep learning, reinforcement learning, LLMs, long term causal modeling as well as sophisticated A/B testing to develop personalized experiences with directly quantifiable business and advertiser success outcomes. We are looking for an accomplished machine learning expert to lead the Applied Science strategy for our recommendation creation and personalization program. In this role, you will work closely with business leaders, stakeholders and cross-functional teams to drive program success through ML-driven solutions. You will shape the applied science roadmap, promote a culture of data-driven decision-making, and deliver significant business impact for millions of advertisers worldwide and the company using advanced data techniques and applied science methodologies. Key job responsibilities As an Applied Scientist on this team, you will - Serve as the technical leader in Machine Learning, driving collaboration between scientists and engineers, guiding efforts within the team and collaborating with other teams. - Conduct hands-on analysis and modeling of large-scale data to generate insights that boost ads revenue while maintaining a positive advertiser and shopper experience. - Lead end-to-end Machine Learning projects that involve high levels of ambiguity, scale, and complexity. - Build, experiment, optimize, and deploy machine learning models, collaborating with software engineers to bring your models into production. - Run A/B experiments, gather data, and perform statistical analysis to validate your models. - Develop scalable and automated processes for large-scale data analysis, model development, validation, and serving. - Explore and research innovative machine learning approaches to push the boundaries of what’s possible. About the team The DTx Science team is the centralized science team within Demand Tech Experience (DTx), dedicated to improving and protecting the advertiser experience across ad consoles through applied science methodologies. The team drives impact through four core functions: Ad Console Personalization, Recommendation Development, Ad Console Experimentation, and DVA Agent Evaluation and Impact Measurement. Improve advertiser experience: Ad Console Personalization and Recommendation Development aim to improve the advertiser ad console experience by providing customized and personalized console experiences for each user and increasing their ad performance with relevant, science-backed onboarding and oppertunty recommendations. Protect advertiser experience: Ad Console Experimentation and DVA Agent Evaluation and Impact Measurement protect the advertiser experience by supporting the organization in making data-driven decisions to launch UX and agentic features that benefit advertisers.