Promotional image for 'AI lullaby,' featuring Endel Grimes
Endel, a Berlin, Germany-based provider of personalized sound environments, recently released an updated and streamlined skill for Alexa that includes "AI Lullaby", a soundscape with vocals, music, and voiceovers by Grimes (whose name is now c).
Credit: Endel

The science behind Endel's AI-powered soundscapes

Alexa Fund company releases updated and streamlined skill for Alexa that includes "AI Lullaby" soundscape with vocals, music, and voiceovers by Grimes.

(Editor’s note: This article is the latest installment in a series by Amazon Science delving into the science behind products and services of companies in which Amazon has invested. The Amazon Alexa Fund first invested in Endel in 2018 and earlier this year participated in their $5 million Series A led by True Ventures.)   

Recently, Endel launched an updated and streamlined Endel skill for Alexa that includes the “molecular mechanisms” soundscape with original vocals, music, and voiceovers by Grimes

The company made major headlines earlier this fall when c (the artist’s new lower-case, italicized name, inspired the symbol for the speed of light) released “AI Lullaby”, a scientifically engineered sleep soundscape that’s now available on Alexa. c actually initiated the collaboration with Endel after using the app, and because of her search for sleeping aids for her young son. 

Endel co-founders Oleg Stavitsky  and Dmitry Evgrafov
From the very beginning of the company, Endel co-founders Oleg Stavitsky, CEO, (left), and Dmitry Evgrafov, sound designer, say it has been important for the company to be "rooted in science".
Credit: Vika Bogorodskaya

Endel was founded in 2018 by a team of six. It is now a 30-person operation focused on creating personal artificial intelligence-powered soundscapes that take into account an individual’s immediate conditions. It does this by assessing a person’s current state and generating an appropriate soundscape from components of its sound engine. This process was born out of scientific principles about sound’s effect on the human body and mind.

In time for the release of the updated skill for Alexa, Amazon Science contributor Tyler Hayes spoke with Endel co-founders Oleg Stavitsky (CEO) and Dmitry Evgrafov (sound designer) about how Endel uses a variety of contextual data points to play the right sounds at the right time. 

Q. What are some of the contextual signals you use to provide personalized sounds? 

Stavitsky: Circadian rhythms is one. Each person’s body has a natural, daily rhythm — an internal clock. Even if you can’t explain it exactly, you’ve likely felt the physical or mental changes happening on a daily cycle. Circadian rhythm is a sleep-wake cycle that regulates the secretion of a sleep hormone called melatonin. It repeats every 24 hours and is constantly fine-tuned through natural light levels. Scientists have been observing circadian rhythm for some time now and in 2017, the Nobel Prize was awarded to three Americans for their discovery of molecular mechanisms that control the circadian rhythm.

Related content
Built-in radar technology, deep domain adaptation for sleep stage classification, and low-latency incremental sleep tracking enable Halo Rise to deliver a seamless, no-contact way to help customers improve sleep.

We use these universal rhythms as a baseline for our sound personalization. Everyone’s circadian graph will look different depending on where they live and their sleep habits. We also use signals such as user location and time to estimate natural light levels for further personalization. In addition to the circadian rhythm, we use the ultradian rhythm, a rest-activity cycle that regulates cognitive state, mood, and energy level. It consists of roughly 110-minute energy level loops.

Evgrafov: Curated playlists full of piano or classical guitar may feel relaxing to some people at certain points throughout the day, but those ways of relaxing with music can’t adjust depending on individual factors. If one wants to effectively use these curated playlists for specific tasks, the onus falls on the listener to know the specifics of their circadian and ultradian rhythms. Instead, our app or skill creates a personalized circadian rhythm chart for each listener to target the user’s desired mood through sound. Are you in a natural energy entry slump, but still trying to focus? We adjust accordingly. 

In the case of Alexa, we use local information such as time of day, weather, and the amount of natural light exposure through which we know the circadian rhythm phase. Alexa customers must first create an account with us to utilize the skill, and can learn about our privacy policy. With our iOS app, health data also is a key signal for creating personalized sound. Using a person’s heart rate as a real-time input indicator is one essential tool for soundscape personalization. 

Related content
Scientists discuss the challenges in developing a system that can accurately estimate body fat percentage and create personalized 3D avatars of users from smartphone photos.

We can use real-time heart rate data from people wearing fitness trackers or smartwatches like Apple Watch, if they’ve agreed to allow access. With access to heart rate data, we can recognize prolonged spikes and adapt the BPM to try to bring the heart rate back to a resting level. If possible, in the future, we would be very interested in providing this kind of personalization with the new Amazon Halo

BPM isn’t the only tool we use to adjust human physiology. One study by Luciano Bernardi looked at how swelling crescendos and deflating decrescendos can affect our physiology. Bernardi found that music with a series of crescendos generally led to increased blood pressure, heart rate, and respiration; while selections with decrescendos typically had the opposite effect.

Another study looking at effects on heart rate variability when exposed to different styles of "relaxing" music found that "new age" music induced a shift in heart rate variability from higher to lower frequencies, independent of a listener’s music preference. These and other studies suggest that music can go beyond evoking emotion to impacting cardiovascular function.

Q: How has music theory informed the types of sound your Alexa skill produces? 

Evgrafov: For music composition, we first used the pentatonic scale, a set of notes ordered by pitch or frequency, because of its popularity across modern music.

Listeners may also notice that the AI-powered soundscapes are often very simple. Using less complex tones, melodies, and movement helps ease the burden on our minds. We started with simple ratios of two tonal frequencies like octaves, 2:1, or a perfect fifth, 3:2, because those are pleasing to the brain. A new model suggests music is found to be pleasing when it triggers a rhythmically consistent pattern in certain auditory neurons.

We try to reduce brain fatigue in other ways, too. While complex song structures and unique melodies may sound nice, they force our brains to work a little harder to make sense of them. This auditory experience creates alertness in listeners. Sometimes that’s the goal of the listener, but not always. It can be difficult to determine if a song uses complex or simple elements, especially without musical training. That’s why one piece of classical music might not lull listeners into a state of relaxation in the way others do.

We employ models to determine which sounds are best suited for relaxation and which are best suited for alertness and focus. Relaxation is best facilitated with mellow tones, slow chord changes, and simple structures. Our brains are constantly analyzing sound and the less detail there is, the less attention is dedicated to that task. This helps facilitate relaxation quicker and for longer periods.

The sounds that we find most calming are also linked to our biology. Research by Lee Salk dating back to the 1960s showed how infants exposed to a heart rate of 72 bpm at 85db overwhelmingly appeared happier. They cry less and put on weight easier. Studies continue to show how lower frequencies and bass can be calming.

Q. What are your plans for evolving your soundscapes, and how will science play a role in the evolution of Endel? 

Stavitsky: To effectively personalize sound through time and tone, we have based our soundscapes on the scientific principles that Dmitry has described above. To validate and take our research-based soundscapes further, we have consulted many experts. 

For example, in the initial stages of figuring out how helpful Endel could be for people, we contacted Mihaly Csikszentmihalyi, author of the book Flow. Csikszentmihalyi designed his own survey methodology while writing the book to figure out whether people were “in flow” — a focused mental state conducive to productivity. We adapted Csikszentmihalyi’s survey to be interactive inside the app. Listeners were continually asked about their feelings, state of being, and mood to improve the effectiveness of the sounds.

Sleep scientist Roy Raymann of SleepScore Labs has been instrumental in helping us create soundscapes to naturally facilitate sleep. The latest advancement includes incorporating a sleep onset period. To do this, the same jingle or sounds are played around the same time each night to trigger the body into a restful phase.

We use broadband noises, those from a wide range of frequencies, because broadband sound administration has also shown to reduce sleep onset latency. Further into the sleep cycle, Endel incorporates nature sounds such as waves to resemble human breathing because hearing breathing-like sounds can help lull people into sleep.

We also have partnered with Germany’s largest scientific institution to study the effect of colored noises on concentration in a workspace environment, and we’re working with a brain wave analysis company for a validation experiment. The study will monitor brain activity of participants listening to Endel, popular streaming music playlists, and silence, to compare the effectiveness at achieving the state of flow.

As a team, we’re rapidly evolving to incorporate the latest data to help listeners with their goals. One example: we’re currently exploring sound masking, which will lead to new ways of listening across varied environments. But other types of sounds and scenarios informed by real-time listener data are in the works, too.

Our unique ability to adapt to every individual and creative, multidisciplinary approach are our magic potion. The scientific principles and research incorporated into the platform are what make Endel so powerful.

Research areas

Related content

US, NY, New York
The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through state-of-the-art generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value. Curious about our advertising solutions? Discover more about Sponsored Products and Sponsored Brands to see how we’re helping businesses grow on Amazon.com and beyond! Key job responsibilities This role will be pivotal in redesigning how ads contribute to a personalized, relevant, and inspirational shopping experience, with the customer value proposition at the forefront. Key responsibilities include, but are not limited to: - Contribute to the design and development of GenAI, deep learning, multi-objective optimization and/or reinforcement learning empowered solutions to transform ad retrieval, auctions, whole-page relevance, and/or bespoke shopping experiences. - Collaborate cross-functionally with other scientists, engineers, and product managers to bring scalable, production-ready science solutions to life. - Stay abreast of industry trends in GenAI, LLMs, and related disciplines, bringing fresh and innovative concepts, ideas, and prototypes to the organization. - Contribute to the enhancement of team’s scientific and technical rigor by identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. - Mentor and grow junior scientists and engineers, cultivating a high-performing, collaborative, and intellectually curious team. A day in the life As an Applied Scientist on the Sponsored Products and Brands Off-Search team, you will contribute to the development in Generative AI (GenAI) and Large Language Models (LLMs) to revolutionize our advertising flow, backend optimization, and frontend shopping experiences. This is a rare opportunity to redefine how ads are retrieved, allocated, and/or experienced—elevating them into personalized, contextually aware, and inspiring components of the customer journey. You will have the opportunity to fundamentally transform areas such as ad retrieval, ad allocation, whole-page relevance, and differentiated recommendations through the lens of GenAI. By building novel generative models grounded in both Amazon’s rich data and the world’s collective knowledge, your work will shape how customers engage with ads, discover products, and make purchasing decisions. If you are passionate about applying frontier AI to real-world problems with massive scale and impact, this is your opportunity to define the next chapter of advertising science. About the team The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value. Curious about our advertising solutions? Discover more about Sponsored Products and Sponsored Brands to see how we’re helping businesses grow on Amazon.com and beyond!
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Data Scientist III Job Location: Seattle, Washington Job Number: AMZ9674365 Position Responsibilities: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy. Position Requirements: Master's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science or a related field and two years of experience in the job offered or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Statistics, Applied Mathematics, Economics, Engineering, Computer Science, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master's degree and two years of experience. Must have one year of experience in the following skills: (1) building statistical models and machine learning models using large datasets from multiple resources; (2) building complex data analyses by leveraging scripting languages including Python, Java, or related scripting language; and (3) communicating with users, technical teams, and management to collect requirements, evaluate alternatives, and develop processes and tools to support the organization. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $162,752/year to $215,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, CA, Sunnyvale
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like Echo, Fire Tablets, Fire TV, and other consumer devices. We are looking for exceptional scientists to join our Applied Science team to help build industry-leading technology with multimodal language models for various edge applications. This role is for a Sr. Applied Scientist to lead science efforts for on-device inference pipelines and orchestration, working closely with cross-functional product and engineering teams to invent, design, develop, and validate new AI features for our devices. Key job responsibilities * Lead cross-functional efforts to invent, design, develop, and validate new AI features for our devices * Invent, build, and evaluate model inference and orchestrations to enable new customer experiences * Drive partnerships with product and engineering teams to implement algorithms and models in production * Train and optimize state-of-the-art multimodal models for resource-efficient deployment * Work closely with compiler engineers, hardware architects, data collection, and product teams A day in the life As an Applied Scientist with the Silicon and Solutions Group Edge AI team, you'll contribute to science solution design, conduct experiments, explore new algorithms, develop embedded inference pipelines, and discover ways to enrich our customer experiences. You'll have opportunities to collaborate across teams of engineers and scientists to bring algorithms and models to production. About the team Our Devices team specializes in inventing new-to-world, category creating products using advanced machine learning technologies. This role is on a new cross-functional team, whose cadence and structure resembles an efficient and fast-paced startup, with rapid growth and development opportunities.
US, WA, Seattle
About Sponsored Products and Brands: The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About Our Team: The Sponsored Brands Impressions-based Offerings team is responsible for evolving the value proposition of Sponsored Brands to drive brand advertising in retail media at scale, helping brands get discovered, acquire new customers and sustainably grow customer lifetime value. We build end-to-end solutions that enable brands to drive discovery, visibility and share of voice. This includes building advertiser controls, shopper experiences, monetization strategies and optimization features. We succeed when (1) shoppers discover, engage and build affinity with brands and (2) brands can grow their business at scale with our advertising products. About This Role: As an Applied Scientist on our team, you will: * Develop AI solutions for Sponsored Brands advertiser and shopper experiences. Build monetization and optimization systems that leverage generative models to value and improve campaign performance. * Define a long-term science vision and roadmap for our Sponsored Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses. * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Stay up-to-date with advancements and the latest modeling techniques in the field. * Think big about the arc of development of Gen AI over a multi-year horizon and identify new opportunities to apply these technologies to solve real-world problems. #GenAI
US, MA, N.reading
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon Industrial Robotics we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Collaborate with simulation and robotics experts to translate physical modeling needs into robust, scalable, and maintainable simulation solutions. - Design and implement high-performance simulation modeling and tools for rigid and deformable body simulation. - Identify and optimize performance bottlenecks in simulation pipelines to support real-time and batch simulation workflows. - Help build validation and unit testing pipelines to ensure correctness and physical fidelity of simulation results. - Identify potential sources of sim-to-real gaps and propose modeling and numerical approximations to reduce them. - Stay current with the latest advances in numerical methods, parallel computing, and GPU architectures, and incorporate them into our tools.
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics Train custom Gen AI models that beat SOTA and paves path for developing production models Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
IN, KA, Bengaluru
You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. Your deliverables will include development of thermal solutions, concept design, feature development, product architecture and system validation through to manufacturing release. You will support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques. Key job responsibilities In this role, you will: - Lead end-to-end thermal design for SoC and consumer electronics, spanning package, board, system architecture, and product integration - Perform advanced CFD simulations using tools such as Star-CCM+ or FloEFD to assess feasibility, risks, and mitigation strategies - Plan and execute thermal validation for devices and SoC packages, ensuring compliance with safety, reliability, and qualification requirements - Partner with cross-functional and cross-site teams to influence product decisions, define thermal limits, and establish temperature thresholds - Develop data processing, statistical analysis, and test automation frameworks to improve insight quality, scalability, and engineering efficiency - Communicate thermal risks, trade-offs, and mitigation strategies clearly to engineering leadership to support schedule, performance, and product decisions About the team Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced innovative devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?
CA, BC, Vancouver
Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. WISE (Workforce Intelligence powered by Scientific Engineering) delivers the scientific and engineering foundation that powers Amazon's enterprise-wide workforce planning ecosystem. Addressing the critical need for precise workforce planning, WISE enables a closed-loop mechanism essential for ensuring Amazon has the right workforce composition, organizational structure, and geographical footprint to support long-term business needs with a sustainable cost structure. We are looking for a Sr. Applied Scientist to join our ML/AI team to work on Advanced Optimization and LLM solutions. You will partner with Software Engineers, Machine Learning Engineers, Data Engineers and other Scientists, TPMs, Product Managers and Senior Management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. As a tech expert, you will be an advocate for compelling user experiences and will demonstrate the value of automation and data-driven planning tools in the People Experience and Technology space. Key job responsibilities * Engineering execution - drive crisp and timely execution of milestones, consider and advise on key design and technology trade-offs with engineering teams * Priority management - manage diverse requests and dependencies from teams * Process improvements – define, implement and continuously improve delivery and operational efficiency * Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations * Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalations To be successful on this journey, you love having high standards for yourself and everyone you work with, and always look for opportunities to make our services better.
RO, Bucharest
Amazon's Compliance and Safety Services (CoSS) Team is looking for a smart and creative Applied Scientist to apply and extend state-of-the-art research in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model to join the Applied Science team. At Amazon, we are working to be the most customer-centric company on earth. Millions of customers trust us to ensure a safe shopping experience. This is an exciting and challenging position to drive research that will shape new ML solutions for product compliance and safety around the globe in order to achieve best-in-class, company-wide standards around product assurance. You will research on large amounts of tabular, textual, and product image data from product detail pages, selling partner details and customer feedback, evaluate state-of-the-art algorithms and frameworks, and develop new algorithms to improve safety and compliance mechanisms. You will partner with engineers, technical program managers and product managers to design new ML solutions implemented across the entire Amazon product catalog. Key job responsibilities As an Applied Scientist on our team, you will: - Research and Evaluate state-of-the-art algorithms in NLP, multi-modal modeling, domain adaptation, continuous learning and large language model. - Design new algorithms that improve on the state-of-the-art to drive business impact, such as synthetic data generation, active learning, grounding LLMs for business use cases - Design and plan collection of new labels and audit mechanisms to develop better approaches that will further improve product assurance and customer trust. - Analyze and convey results to stakeholders and contribute to the research and product roadmap. - Collaborate with other scientists, engineers, product managers, and business teams to creatively solve problems, measure and estimate risks, and constructively critique peer research - Consult with engineering teams to design data and modeling pipelines which successfully interface with new and existing software - Publish research publications at internal and external venues. About the team The science team delivers custom state-of-the-art algorithms for image and document understanding. The team specializes in developing machine learning solutions to advance compliance capabilities. Their research contributions span multiple domains including multi-modal modeling, unstructured data matching, text extraction from visual documents, and anomaly detection, with findings regularly published in academic venues.