Line art of silicon chips developed by Annapurna Labs since its acquisition by Amazon in 2015.  Line art includes mentions of Graviton, Inferentia, and Trainium chips, along with AWS Nitro system.
Amazon's acquisition of Annapurna Labs in 2015 has led to, among other advancements, the development of five generations of the AWS Nitro system, three generations of Arm-based Graviton processors, as well as AWS Trainium and AWS Inferentia chips that are optimized for machine learning training and inference. These chips and systems were discussed at the AWS Silicon Innovation Day event on August 3. The event included a talk by Nafea Bshara, AWS vice president and distinguished engineer, on silicon innovation emerging from Annapurna Labs.

How silicon innovation became the ‘secret sauce’ behind AWS’s success

Nafea Bshara, AWS vice president and distinguished engineer, discusses Annapurna Lab’s path to silicon success; Annapurna co-founder was a featured speaker at AWS Silicon Innovation Day virtual event.

Nafea Bshara, Amazon Web Services vice president and distinguished engineer, and the co-founder of Annapurna Labs, an Israeli-based chipmaker that Amazon acquired in 2015, maintains a low profile, as does his friend and Annapurna co-founder, Hrvoye (Billy) Bilic.

Nafea Bshara headshot image
Nafea Bshara, AWS vice president and distinguished engineer.

Each executive’s LinkedIn profile is sparse, in fact, Bilic’s is out of date.

“We hardly do any interviews; our philosophy is to let our products do the talking,” explains Bshara.

Those products, and silicon innovations, have done a lot of talking since 2015, as the acquisition has led to, among other advancements, the development of five generations of the AWS Nitro System, three generations (1, 2, 3) of custom-designed, Arm-based Graviton processors that support data-intensive workloads, as well as AWS Trainium, and AWS Inferentia chips optimized for machine learning training and inference.

Some observers have described the silicon that emerges from Annapurna Labs in the U.S. and Israel as AWS’s “secret sauce”.

Nafea’s silicon journey began at Technion University in Israel, where he earned bachelor’s and master’s degrees in computer engineering, and where he first met Hrvoye. The two then went on to work for Israel-based Galileo, a company that made chips for networking switches, and controllers for networking routers. Galileo was acquired by U.S. semiconductor manufacturer Marvell in 2000, where Bshara and Bilic would work for a decade before deciding to venture out on their own.

“We had developed at least 50 different chips together,” Bshara explained, “so we had a track record and a first-hand understanding of customer needs, and the market dynamics. We could see that some market segments were being underserved, and with the support from our spouses, Lana and Liat, and our funding friends Avigdor [Willenz] and Manuel [Alba], we started Annapurna Labs.”

That was mid-2011, and three and half years later Amazon acquired the company. The two friends have continued their journey at Amazon, where their team’s work has spoken for itself.

Last year, industry analyst David Vellante praised AWS’s “revolution in system architecture.”

“Much in the same way that AWS defined the cloud operating model last decade, we believe it is once again leading in future systems. The secret sauce underpinning these innovations is specialized designs… We believe these moves position AWS to accommodate a diversity of workloads that span cloud, data center as well as the near and far edge.”

Annapurna’s work was highlighted during the AWS Silicon Innovation Day virtual event on August 3. In fact, Nafea was a featured speaker in the event. The Silicon Innovation Day broadcast, which highlighted AWS silicon innovations, included a keynote from David Brown, vice president, Amazon EC2; a talk about the history of AWS silicon innovation from James Hamilton, Amazon senior vice president and distinguished engineer who holds more than 200 patents in 22 countries in server and datacenter infrastructure, database, and cloud computing; and a fireside chat on the Nitro System with Anthony Liguori, AWS vice president and distinguished engineer, and Jeff Barr, AWS vice president and chief evangelist.

In advance of the silicon-innovation event, Amazon Science connected with Bshara to discuss the history of Annapurna, how the company and the industry have evolved in the past decade, and what the future portends.

  1. Q. 

    You co-founded Annapurna Labs just over 11 years ago. Why Annapurna?

    A. 

     I co-founded the company with my longtime partner, Billy, and with an amazing set of engineers and leaders who believed in the mission. We started Annapurna Labs because we looked at the way the chip industry was investing in infrastructure and data centers; it was minuscule at that time because everybody was going after the gold rush of mobile phones, smartphones, and tablets.

    We believed the industry was over indexing on investment for mobile, and under investing in the data center. The data center market was underserved. That, combined with the fact that there was increasing disappointment with the ineffective and non-productive method of developing chips, especially when compared with software development. The productivity of software developers had improved significantly in the past 25 years, while the productivity of chip developers hadn’t improved much since the ‘90s. In assessing the opportunity, we saw a data-center market that was being underserved, and an opportunity to redefine chip development with greater productivity, and with a better business model. Those factors contributed to us starting Annapurna Labs.

  2. Q. 

    How has the chip industry evolved in the past 11 years?

    A. 

    The chip industry realized, a bit late, but nevertheless realized that productivity and time to market needed to be addressed. While Annapurna has been a pioneer in advancing productivity and time to market, many others are following in our footsteps and transitioning to a building-blocks-centric development mindset, similar to how the software industry moved toward object-oriented, and service-oriented software design.

    Chip companies have now transitioned to what we refer to as an intellectual property-oriented, or IP-oriented, correct-by-design approach. Secondly, the chip industry has adopted the cloud. Cloud adoption has led to an explosion of compute power for building chips. Using the cloud, we are able to use compute in a ‘bursty’ way and in parallel. We and our chip-industry colleagues couldn’t deliver the silicon we do today without the cloud. This has led to the creation of a healthy market where chip companies have realized they don’t need to build everything in house, in much the same way software companies have realized they can buy libraries from open source or other library providers. The industry has matured to the point where now there is a healthy business model around buying building blocks, or IPs, from providers like Arm, Synopsys, Alphawave, or Cadence.

  3. Q. 

    Annapurna Labs was named after one of the tallest peaks in the Himalayas that’s regarded as one of the most dangerous mountains to climb. What's been the tallest peak you've had to climb?

    A. 

    I’m up in the cloud, I don’t need to climb anything [laughing]. Yes, Billy and I picked the name Annapurna Labs for a couple of reasons. First, Billy and I originally planned to climb Annapurna before we started the company. But then we got excited about the idea, acquired funding, and suddenly time was of the essence, so we put our climbing plans on hold and started the company. We called it Annapurna because at that time – and it’s true even today – there is a high barrier to entry in starting a chip company. The challenge is steep, and the risk is high, so it’s just like climbing Annapurna. We also believed that we wanted to reach a point above the clouds where you could see things very clearly, and without clutter. That’s always been a mantra for us as a company: Avoid the clutter, and look far into the future to understand what the customer really needs versus getting distracted by the day-to-day noise.

  4. Q. 

    What are the unique challenges you face in designing chips for ML training and inference versus more general CPU designs?

    A. 

    First, I would want to emphasize what challenge we didn’t have to worry about: with the strong foundation, methodologies, and engineering muscle we built delivering multiple generations of Nitro, we had confidence in our ability to execute on building the chips and manufacturing them at high volume, and high quality. So that was a major thing we didn’t need to worry about. Designing for machine learning is one the most challenging, but also the most rewarding tasks I've had the pleasure to participate in. There is an insatiable demand for machine learning right now, so anyone with a good product won’t have any issues finding customer demand. The demand is there, but there are a couple of challenges.

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    The first is that customers want ‘just works’ solutions because they have enough challenges to work on the science side. So they are looking for a frictionless migration from the incumbent, let's say GPU-based machine learning, to AWS Trainium or AWS Inferentia. Our biggest challenge is to hide all the complexity so it’s what we refer to internally as boring to migrate. We don’t want our customers, the scientists and researchers, to have to think about moving from one piece of hardware to another. This is a challenge because the incumbent GPUs, specifically NVIDIA, have done a very good job developing broadly adopted technologies. The customer shouldn’t see or experience any of the hard work we’ve done in developing our chips; what the customer should experience is that it’s transparent and frictionless to transition to Inferentia and Trainium. That’s a hefty task and one of our internal challenges as a team.

    Trainium artwork from AWS website
    "The customer shouldn’t see or experience any of the hard work we’ve done in developing our chips; what the customer should experience is that it’s transparent and frictionless to transition to Inferentia and Trainium," says Bshara.

    The second challenge is more external; it’s the fact that science and machine learning are moving very fast. As an organization that is building hardware, our job is to predict what customers will need three, four, five years down the road because the development cycle for a chip can be two years, and then it gets deployed for three years. The lifecycle is around five years and trying to predict how the needs of scientists and the machine-learning community will evolve over that time span is difficult. Unlike CPU workloads, which aren’t evolving very quickly, machine learning workloads are, and it’s a bit of an art to keep apace. I would give ourselves a high score, not a perfect score, in being efficient in terms of execution and cost, while still being future proof. It’s the art of predicting what customers will need three years from now, while still executing on time and budget. These things only come with experience, and I’m fortunate to be part of a great team that has the experience to strike the right balance between cost, schedule, and future-proofing the product.

  5. Q. 

    At the recent re:MARS conference Rohit Prasad, Amazon senior vice president and Alexa head scientist, said the voice assistant is interacting with customers billions of times each week. Alexa is powered by EC2 Inf1 instances, which use AWS Inferentia chips. Why is it more effective for Alexa workloads to take advantage of this kind of specialized processing versus more general-purpose GPUs?

    A. 

    Alexa is one of those Amazon technologies that we want to bring to as many people as possible. It’s also a great example of the Amazon flywheel; the more people use it, the more value it delivers. One of our goals is to provide this service with as low latency as possible, and at the lowest cost possible, and over time improve the machine-learning algorithms behind Alexa. When people say improving Alexa, it really means handling much more complex machine learning, much more sophisticated models while maintaining the performance, and low latency. Using Inferentia, the chip, and Inf1, the EC2 instances that actually hosts all of these chips, Alexa is able to run much more advanced machine learning algorithms at lower costs and with lower latency than a standard general-purpose chip. It's not that the general-purpose chip couldn't do the job, it's that it would do so at higher costs and higher latency. With Inferentia we deliver lower latency and support much more sophisticated algorithms. This results in customers having a better experience with Alexa, and benefitting from a smarter Alexa.

  6. Q. 

    AI has been called the new electricity. But as ML models become increasingly large and complex as you just discussed, there also are concerns that energy consumption for AI model training and inference is damaging to the environment. At the chip level, what can be done to reduce the environmental impact of ML model training and Inference?

    A. 

    What we can do at the chip level, at the EC2 level, is actually work on three vectors, which we’re doing right now. The first is drive to lower power quickly by using more advanced silicon processes. Every time we build a chip in an advanced silicon process we're utilizing new semiconductor processes with smaller transistors that require less power for the same work. Because of our focus on efficient execution, we can deliver to EC2 customers a new chip based on a more modern, power-efficient silicon process every 18 months or so.

    The second vector is building more technologies, trying to accelerate in hardware and in algorithms, to get training and inference done faster. The faster we can handle training and inference, the less power is consumed. For example, one of the technologies we innovated in the last Trainium chip was something called stochastic rounding which, depending upon which measure you're looking at for some neural workloads, could accelerate neural network training by up to 30%. When you say 30% less time that translates into 30% less power.

    Another thing we're doing at the algorithmic level is offering different data types. For example, historically machine learning used a 32-bit floating point. Now we’re offering multiple versions of 16-bit and a few versions of 8-bit. When these different data types are used, they not only accelerate machine learning training, they significantly reduce the power for the same amount of workload. For example, doing matrix multiplication on a 16-bit float point is less than one-third the total power if we had done it with 32-bit floating point. The ability to add things like stochastic rounding or new data types at the algorithmic level provides a step-function improvement in power consumption for the same amount of workload.

    The third vector is credit to EC2 and the Nitro System, we’re offering more choice for customers. There are different chips optimized for different workloads, and the best way for customers to save energy is to follow the classic Amazon mantra – the everything store. We offer all different types of chips, including multiple generations of Nvidia GPUs, Intel Habana, and Trainium, and share with the customer the power profile and performance of each of the instances hosting these chips, so the customer can choose the right chip for the right workload, and optimize for the lowest possible power consumption at the lowest cost.

  7. Q. 

    I’ve focused primarily on machine learning. But let’s turn our attention to more general-purpose workloads running in the cloud, and your work on Graviton processors for Amazon EC2. 

    A. 

    Yes, in a way Graviton is the opposite of our work on machine learning, in the sense that the focus is on building server processors for general-purpose workloads running in EC2. The market for general-purpose chips has been there for thirty or forty years, and the workloads themselves haven’t evolved as rapidly as machine learning, so when we started designing, the target was clear to us.

    This is an image of a Graviton silicon chip with a blue background.
    AWS is three generations into its Graviton chip journey, and Bshara says the company has plans for "many more generations" to come.

    Because this segment of the industry wasn’t moving that fast, we felt our challenge was to move the industry faster, specifically in offering step function improvement in performance, and reducing costs, and power consumption. There are many times when you build plans, especially for chips, where the original plans are rosy, but as the development progresses you have to make tradeoffs, and the actual product falls short of the original promise. With first-generation Graviton, we experienced the opposite; we were pleasantly surprised that both performance and power efficiency turned out better than our original plan. That’s very rare in our industry.

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    The same has been true with Graviton2. Because of this there has been a massive movement inside Amazon for general workloads to move to Graviton2, mainly to save on power, but also on costs. For the same workloads, Graviton2 will on average consume 60% less power than same-generation competitive offerings, and we’re passing on those cost-savings to customers. Outside Amazon, at least 48 of AWS’s top 50 customers have not just tested, but have production workloads running on Graviton2.

    In May, Graviton3 processors became available, so it’s still Day 1 as we’re only three generations into this journey. We have plans for many more generations, but it’s always very satisfying and rewarding to hear how boring it is for customers to migrate to Graviton, and to hear all the customer success stories. It is incredibly satisfying to come to work every day and hear some of the success stories from the tens of thousands of customers using Graviton.

  8. Q. 

    You have more than 100 openings on your jobs page. What kind of talent are you seeking? And what are the characteristics of employees who succeed at Annapurna Labs? 

    A. 

    We are seeking individuals who like to work on cutting-edge technology, and approach challenges from a principles-first approach because most of the challenges we confront haven’t been dealt with before. While actual experience is important, we place greater value on proper thinking and a principles-first mindset, or reasoning from first principles.

    We also value individuals who enjoy working in a dynamic environment where the solution isn’t always the same hammer after the same nail. Given our principles-first approach, many of our challenges get solved at the chip level, the terminal level, and the system level, so we seek individuals who have systems understanding, and are skilled at working across disciplines. It’s difficult for an individual with a single discipline, or single domain knowledge, who isn’t willing to challenge her or himself by learning across other domains, to succeed at Annapurna. Last but not least, we look for individuals who focus on delivering, within a team environment. We recognize ideas are “cheap”, and what makes the difference is delivering on the idea all the way to production. Ideas are a commodity. Executing on those ideas is not.

  9. Q. 

    I've read that Billy and you share the belief that if you can dream it, you can do it. So what's your dream about future silicon development?

    A. 

    That’s true, and it’s the main reason Billy and I wanted to join AWS, because we had a common vision that there’s so much value we can bring to customers, and AWS leadership and Amazon in general were willing to invest in that vision for the long term. We agreed to be acquired by Amazon not only because of the funding and our common long-term vision, but also because building components for our own data centers would allow us to quickly deliver customer value. We’ve been super happy with the relationship for many reasons, but primarily because of our ability to have customer impact at global scale.

    At Amazon, we operate at such a scale and with such a diversity of customers that we are capable of doing application-specific, or domain-specific acceleration. Machine learning is one example of that. What we’ve done with Aqua (advanced query accelerator) for Amazon Redshift is another example where we’ve delivered hardware-based acceleration for analytics. Our biggest challenge these days is deciding what project to prioritize. There’s no shortage of opportunities to deliver value. The only way we’re able to take this approach is because of AWS. Developing silicon requires significant investment, and the only way to gain a good return on that investment is by having a lot of volume and cost-effective development, and we’ve been able to develop a large, and successful customer base with AWS.

    I should also add that before joining Amazon we thought we really took a long-term perspective. But once you sit in Amazon meetings, you realize what long-term strategic thinking really means. I continue to learn every day about how to master that. Suffice to say, we have a product roadmap, and a technology and investment strategy that extends to 2032. As much uncertainty as there is in the future, there are a few things we’re highly convicted in, and we’re investing in them, even though they may be ten years out. I obviously can’t disclose future product plans, but we continue to dream big on behalf of our customers.

    The AWS Annapurna Labs team has more than 100 job openings for software developers, physical design engineers, design specification engineers, and many other technical roles. The team has development centers in the U.S. and Israel.

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Amazon Prime is looking for an ambitious Economist Intern to help create econometric insights for world-wide Prime. Prime is Amazon's premiere membership program, with over 200M members world-wide. This role is at the center of many major company decisions that impact Amazon's customers. These decisions span a variety of industries, each reflecting the diversity of Prime benefits. These range from fast-free e-commerce shipping, digital content (e.g., exclusive streaming video, music, gaming, photos), reading, healthcare, and grocery offerings. Prime Science creates insights that power these decisions. As an economist intern in this role, you will create statistical tools that embed causal interpretations. You will utilize massive data, state-of-the-art scientific computing, econometrics (causal, counterfactual/structural, experimentation), and machine-learning, to do so. Some of the science you create will be publishable in internal or external scientific journals and conferences. You will work closely with a team of economists, applied scientists, data professionals (business analysts, business intelligence engineers), product managers, and software/data engineers. You will create insights from descriptive statistics, as well as from novel statistical and econometric models. You will create internal-to-Amazon-facing automated scientific data products to power company decisions. You will write strategic documents explaining how senior company leaders should utilize these insights to create sustainable value for customers. These leaders will often include the senior-most leaders at Amazon. The team is unique in its exposure to company-wide strategies as well as senior leadership. It operates at the research frontier of utilizing data, econometrics, artificial intelligence, and machine-learning to form business strategies. A successful candidate will have demonstrated a capacity for building, estimating, and defending statistical models (e.g., causal, counterfactual, machine-learning) using software such as R, Python, or STATA. They will have a willingness to learn and apply a broad set of statistical and computational techniques to supplement deep training in one area of econometrics. For example, many applications on the team motivate the use of structural econometrics and machine-learning. They rely on building scalable production software, which involves a broad set of world-class software-building skills often learned on-the-job. As a consequence, already-obtained knowledge of SQL, machine learning, and large-scale scientific computing using distributed computing infrastructures such as Spark-Scala or PySpark would be a plus. Additionally, this candidate will show a track-record of delivering projects well and on-time, preferably in collaboration with other team members (e.g. co-authors). Candidates must have very strong writing and emotional intelligence skills (for collaborative teamwork, often with colleagues in different functional roles), a growth mindset, and a capacity for dealing with a high-level of ambiguity. Endowed with these traits and on-the-job-growth, the role will provide the opportunity to have a large strategic, world-wide impact on the customer experiences of Prime members.
US, WA, Bellevue
The Mission Build AI safety systems that protect millions of Alexa customers every day. As conversational AI evolves, you'll solve challenging problems in Responsible AI by ensuring LLMs provide safe, trustworthy responses, building AI systems that understand nuanced human values across cultures, and maintaining customer trust at scale. What You'll Build You'll pioneer breakthrough solutions in Responsible AI at Amazon's scale. Imagine training models that set new safety standards, designing automated testing systems that hunt for vulnerabilities before they surface, and certifying the systems that power millions of daily conversations. You'll create intelligent evaluation systems that judge responses with human-level insight, build models that truly understand what makes interactions safe and delightful, and craft feedback mechanisms that help Alexa+ grasp the nuances of complex customer conversations. Here's where it gets even more exciting: you'll build AI agents that act as your team's safety net—automatically detecting and fixing production issues in real-time, often before anyone notices there was a problem. Your innovations won't just improve Alexa+; they'll fundamentally shape how it learns, evolves, and earns customer trust. As Alexa+ continues to delight customers, your work ensures it becomes more trustworthy, safer, and deeply aligned with customer needs and expectations. Your work directly protects customer trust at Amazon's scale. Every innovation you create—from novel safety mechanisms to sophisticated evaluation techniques—shapes how millions of people interact with AI confidently. You're not just building products; you're defining industry standards for responsible AI. This is frontier research with immediate real-world impact. You'll tackle problems that require innovative solutions: training models that remain truthful and grounded across diverse contexts, building reward models that capture the nuanced spectrum of human values across cultures and languages, and creating automated systems that continuously discover and address potential issues before customers encounter them. You'll collaborate with world-class scientists, product managers, and engineers to transform state-of-the-art ideas into production systems serving millions. What We're Looking For * Deep expertise in state-of-the-art NLP and Large Language Models * Track record of building scalable ML systems * Passion for impactful research—where frontier science meets real-world responsibility at scale * Excitement about solving problems that will shape the future of AI Ready to work on AI safety challenges that define the industry? Join us. Key job responsibilities This is where you'll make your mark. You'll architect breakthrough Responsible AI solutions that become industry benchmarks, pioneering algorithms that eliminate false information, designing frameworks that hunt down vulnerabilities before bad actors find them, and developing models that understand human values across every culture we serve. Working with world-class engineers and scientists, you'll push the boundaries of model training—transforming bold research into production systems that protect millions of customers daily while withstanding attacks and delivering exceptional experiences. But here's what makes this role truly special: you'll shape the future. You'll lead certification processes, advance optimization techniques, build evaluation systems that reason like humans, and mentor the next generation of AI safety experts. Every innovation you drive will set new standards for trustworthy AI at the world's largest scale. A day in the life As a Responsible AI Scientist, you're at the frontier of AI safety—experimenting with breakthrough techniques that push the boundaries of what's possible. You partner with engineering to transform research into production-ready solutions, tackling complex optimization challenges. You brainstorm with Product teams, translating ambitious visions into concrete objectives that drive real impact. Your expertise shapes critical deployment decisions as you review impactful work and guide go/no-go calls. You mentor the next generation of AI safety leaders, watching ideas spark and capabilities grow. This is where science meets impact—building AI that's not just intelligent, but trustworthy and aligned with human values. About the team Our team pioneers Responsible AI for conversational assistants. We ensure Alexa delivers safe, trustworthy experiences across all devices, modalities, and languages worldwide. We work on frontier AI safety challenges—and we're looking for scientists who want to help shape the future of trustworthy AI.
US, WA, Bellevue
The Mission Build AI safety systems that protect millions of Alexa customers every day. As conversational AI evolves, you'll solve challenging problems in Responsible AI by ensuring LLMs provide safe, trustworthy responses, building AI systems that understand nuanced human values across cultures, and maintaining customer trust at scale. What You'll Build You'll pioneer breakthrough solutions in Responsible AI at Amazon's scale. Imagine training models that set new safety standards, designing automated testing systems that hunt for vulnerabilities before they surface, and certifying the systems that power millions of daily conversations. You'll create intelligent evaluation systems that judge responses with human-level insight, build models that truly understand what makes interactions safe and delightful, and craft feedback mechanisms that help Alexa+ grasp the nuances of complex customer conversations. Here's where it gets even more exciting: you'll build AI agents that act as your team's safety net—automatically detecting and fixing production issues in real-time, often before anyone notices there was a problem. Your innovations won't just improve Alexa+; they'll fundamentally shape how it learns, evolves, and earns customer trust. As Alexa+ continues to delight customers, your work ensures it becomes more trustworthy, safer, and deeply aligned with customer needs and expectations. Your work directly protects customer trust at Amazon's scale. Every innovation you create—from novel safety mechanisms to sophisticated evaluation techniques—shapes how millions of people interact with AI confidently. You're not just building products; you're defining industry standards for responsible AI. This is frontier research with immediate real-world impact. You'll tackle problems that require innovative solutions: training models that remain truthful and grounded across diverse contexts, building reward models that capture the nuanced spectrum of human values across cultures and languages, and creating automated systems that continuously discover and address potential issues before customers encounter them. You'll collaborate with world-class scientists, product managers, and engineers to transform state-of-the-art ideas into production systems serving millions. What We're Looking For * Deep expertise in state-of-the-art NLP and Large Language Models * Track record of building scalable ML systems * Passion for impactful research—where frontier science meets real-world responsibility at scale * Excitement about solving problems that will shape the future of AI Ready to work on AI safety challenges that define the industry? Join us. Key job responsibilities This is where you'll make your mark. You'll architect breakthrough Responsible AI solutions that become industry benchmarks, pioneering algorithms that eliminate false information, designing frameworks that hunt down vulnerabilities before bad actors find them, and developing models that understand human values across every culture we serve. Working with world-class engineers and scientists, you'll push the boundaries of model training—transforming bold research into production systems that protect millions of customers daily while withstanding attacks and delivering exceptional experiences. But here's what makes this role truly special: you'll shape the future. You'll lead certification processes, advance optimization techniques, build evaluation systems that reason like humans, and mentor the next generation of AI safety experts. Every innovation you drive will set new standards for trustworthy AI at the world's largest scale. A day in the life As a Responsible AI Scientist, you're at the frontier of AI safety—experimenting with breakthrough techniques that push the boundaries of what's possible. You partner with engineering to transform research into production-ready solutions, tackling complex optimization challenges. You brainstorm with Product teams, translating ambitious visions into concrete objectives that drive real impact. Your expertise shapes critical deployment decisions as you review impactful work and guide go/no-go calls. You mentor the next generation of AI safety leaders, watching ideas spark and capabilities grow. This is where science meets impact—building AI that's not just intelligent, but trustworthy and aligned with human values. About the team Our team pioneers Responsible AI for conversational assistants. We ensure Alexa delivers safe, trustworthy experiences across all devices, modalities, and languages worldwide. We work on frontier AI safety challenges—and we're looking for scientists who want to help shape the future of trustworthy AI.
GB, London
We are looking for an Economist to work on exciting and challenging business problems related to Amazon Retail’s worldwide product assortment. You will build innovative solutions based on econometrics, machine learning, and experimentation. You will be part of a interdisciplinary team of economists, product managers, engineers, and scientists, and your work will influence finance and business decisions affecting Amazon’s vast product assortment globally. If you have an entrepreneurial spirit, you know how to deliver results fast, and you have a deeply quantitative, highly innovative approach to solving problems, and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you. Key job responsibilities * Work on a challenging problem that has the potential to significantly impact Amazon’s business position * Develop econometric models and experiments to measure the customer and financial impact of Amazon’s product assortment * Collaborate with other scientists at Amazon to deliver measurable progress and change * Influence business leaders based on empirical findings
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As an Applied Scientist on our team, you will focus on building state-of-the-art ML models for biology. Our team rewards curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in this product area, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with other teams. Key job responsibilities - Build, adapt and evaluate ML models for life sciences applications - Collaborate with a cross-functional team of ML scientists, biologists, software engineers and product managers
US, WA, Seattle
Amazon Prime is looking for an ambitious Economist Intern to help create econometric insights for world-wide Prime. Prime is Amazon's premiere membership program, with over 200M members world-wide. This role is at the center of many major company decisions that impact Amazon's customers. These decisions span a variety of industries, each reflecting the diversity of Prime benefits. These range from fast-free e-commerce shipping, digital content (e.g., exclusive streaming video, music, gaming, photos), reading, healthcare, and grocery offerings. Prime Science creates insights that power these decisions. As an economist intern in this role, you will create statistical tools that embed causal interpretations. You will utilize massive data, state-of-the-art scientific computing, econometrics (causal, counterfactual/structural, experimentation), and machine-learning, to do so. Some of the science you create will be publishable in internal or external scientific journals and conferences. You will work closely with a team of economists, applied scientists, data professionals (business analysts, business intelligence engineers), product managers, and software/data engineers. You will create insights from descriptive statistics, as well as from novel statistical and econometric models. You will create internal-to-Amazon-facing automated scientific data products to power company decisions. You will write strategic documents explaining how senior company leaders should utilize these insights to create sustainable value for customers. These leaders will often include the senior-most leaders at Amazon. The team is unique in its exposure to company-wide strategies as well as senior leadership. It operates at the research frontier of utilizing data, econometrics, artificial intelligence, and machine-learning to form business strategies. A successful candidate will have demonstrated a capacity for building, estimating, and defending statistical models (e.g., causal, counterfactual, machine-learning) using software such as R, Python, or STATA. They will have a willingness to learn and apply a broad set of statistical and computational techniques to supplement deep training in one area of econometrics. For example, many applications on the team motivate the use of structural econometrics and machine-learning. They rely on building scalable production software, which involves a broad set of world-class software-building skills often learned on-the-job. As a consequence, already-obtained knowledge of SQL, machine learning, and large-scale scientific computing using distributed computing infrastructures such as Spark-Scala or PySpark would be a plus. Additionally, this candidate will show a track-record of delivering projects well and on-time, preferably in collaboration with other team members (e.g. co-authors). Candidates must have very strong writing and emotional intelligence skills (for collaborative teamwork, often with colleagues in different functional roles), a growth mindset, and a capacity for dealing with a high-level of ambiguity. Endowed with these traits and on-the-job-growth, the role will provide the opportunity to have a large strategic, world-wide impact on the customer experiences of Prime members.
US, VA, Arlington
The People eXperience and Technology Central Science (PXTCS) team uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. The Benefits Science team is looking for a senior economist to transform complex business challenges into actionable scientific insights. In this role, you will partner directly with business leaders to design and evaluate pilots, build models using large-scale data, and scale successful prototypes into company-wide policies and programs. We're looking for someone who can combine rigorous scientific thinking with practical business acumen and is passionate about using economics to improve employee experiences at scale. The ideal candidate will thrive in interdisciplinary environments, working alongside engineers, data scientists, and business leaders from diverse backgrounds. Key job responsibilities * Design and evaluate innovative research pilots that address critical business challenges * Develop sophisticated economic models using large-scale organizational data * Collaborate with engineers, data scientists, and business leaders to transform research insights into actionable strategies * Write and present comprehensive research findings to senior leadership * Scale successful prototypes into company-wide policies and programs A day in the life Work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team Our Benefits Science team is a dynamic group of economists, data scientists, and business strategists committed to understanding human capital at scale. We use interdisciplinary approaches to solve complex workforce challenges, combining economics, behavioral science, and advanced analytics to create meaningful workplace improvements.