Customer-obsessed science


Research areas
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July 31, 2025Using ensembles of agents to generate and refine interactions annotated with chains of thought improves performance on a battery of benchmarks by an average of 29%.
Featured news
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2024Modern search systems offer multiple ways for expressing information needs, including image, voice, and text. Consequently, an increasing number of users seamlessly transition between these modalities to convey their intents. This emerging trend presents new opportunities for utilizing queries in different modalities to help users complete their search journeys efficiently. In this proposal, we introduce
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2024Robust fine-tuning aims to adapt a vision-language model to downstream tasks while preserving its zero-shot capabilities on unseen data. Recent studies have introduced fine-tuning strategies to improve in-distribution (ID) performance on the downstream tasks while minimizing deterioration in out-of-distribution (OOD) performance on unseen data. This balance is achieved either by aligning the fine-tuned
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Reasoning encompasses two typical types: deductive reasoning and inductive reasoning. Despite extensive research into the reasoning capabilities of Large Language Models (LLMs), most studies have failed to rigorously differentiate between inductive and deductive reasoning, leading to a blending of the two. This raises an essential question: In LLM reasoning, which poses a greater challenge - deductive or
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2024Large language models (LLMs), while exhibiting exceptional performance, suffer from hallucinations, especially on knowledge-intensive tasks. Existing works propose to augment LLMs with individual text units retrieved from external knowledge corpora to alleviate the issue. However, in many domains, texts are interconnected (e.g., academic papers in a bibliographic graph are linked by citations and co-authorships
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2024Last-mile carriers increasingly incorporate electric vehicles (EVs) into their delivery fleet to achieve sustainability goals. This goal presents many challenges across multiple planning spaces includ-ing but not limited to how to plan EV routes. In this paper, we address the problem of predicting energy consumption of EVs for Last-Mile delivery routes using deep learning. We demonstrate the need to move
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