Christos Christodoulopoulos seated at a desk with a computer.
Christos Christodoulopoulos is a senior applied scientist with the Alexa Knowledge team based in Cambridge, UK. In this article, he provides career advice to computational linguistics' graduate students considering whether to pursue a research role in industry.

Can computational linguists find a home in the technology industry?

Alexa senior applied scientist provides career advice to graduate students considering a research role in industry.

Editor’s Note: Christos Christodoulopoulos is a senior applied scientist within the Alexa Knowledge team based in Cambridge, UK. His research focuses on knowledge extraction, knowledge graph question answering and fact verification. Christodoulopoulos joined Amazon in 2016 as a research scientist — his first non-academic position.

His background is in computational linguistics: the study of human language using computational methods. After earning his undergraduate degree in digital systems and technology education, Christodoulopoulos obtained his master’s degree in computational linguistics at the University of Edinburgh, with a thesis on computational models for linguistic phenomena like entailment and polarity.

Christos Christodoulopoulos, senior applied scientist, Alexa Knowledge team, at Cambridge in the UK.
Christos Christodoulopoulos

His doctoral research focused on the underlying structure of syntactic categories across languages and how (or if) they relate to semantic primitives. During his post-doctoral work at the University of Illinois at Urbana-Champaign, Christodoulopoulos worked on computational models of child language acquisition (based on the Syntactic Bootstrapping hypothesis) and machine-learning models for extending semantic role labeling (SRL). In the article below, Christodoulopoulos, who has transitioned from more theoretical research on language to more applied research on knowledge extraction, shares his advice on how young researchers can transition to an industry research position.

A friend who teaches at Cornell recently asked me to share career advice for graduate students who are deciding whether they want to work in industry. He teaches natural language processing and computational linguistics. Some of his students come from a traditional (non-computational) linguistics background and wanted to know whether there are career paths for them within the technology industry. Having not had any industry experience before joining Amazon, I tried to think of advice I wish someone had given me when I first started. Here’s what I shared:

Internships:

Former Amazon interns offer their advice

We asked some recent science interns (and PhD students) what advice they’d give to fellow future interns — here’s what they told us.

  • Pursue more than one internship, if possible. Try different companies or research groups. Find projects that lie just beyond your current research — close enough to hit the ground running and finish within three to six months, but challenging enough that you learn something new.
  • During your internship talk to as many people as possible: start with your interview (I decided to accept my current position after my conversation with two of my panel members), arrange 1:1s with other team members/leaders, attend talks, seminars, reading groups, and other activities that provide a more multi-disciplinary perspective.

Research:

  • Consciously expand your research to other areas, or use other tools than the ones you’re using in your day-to-day research.
  • For writing both academic and industry research papers, try to think about the implications of your work. What will the reader take away? Can they incorporate your findings into their work? ("Our system performs x% better than our competitors" is not a finding) Would your paper/work be relevant in six months, two years, or even five years? At Amazon, we use a working backwards model where we start from a customer need and work our way back to the solution — this gives us the confidence that the problem/end state is important, even if the solution changes.
  • Review research papers for as many conferences as you can. Try to gain a sense of the quality — and breadth —of work in your area. Read other reviewers' comments. See what they spotted and what they missed (or chose not to mention). Be respectful in your comments, but don't shy away from pointing out issues that stand out. Be constructive in your criticism and try to offer counter examples or suggestions for improvements. Try to highlight the positives of the work, focusing on what the community can learn from it. Always include an executive summary for the area chair (they will thank you).
  • Don't confuse tools with ways of thinking about a problem. If I ask you how you would solve sentiment analysis, BERT isn't an answer. Think of the underlying reason why such a technique would work, and try to generalize it. A company will not hire you because you're an expert in a tool/technique — you need to show you can learn a new one when the first one goes out of style (or better yet, develop the new one).
  • Be frugal with your resources. Do you need this amount of computation? This much data? How much effort would it take to transfer to other languages? What can the typological differences between languages tell us about the potential to generalize the model? This is academia's edge over industry.
  • Try to collaborate with other researchers as you pursue your PhD. Learn how to share the workload, but also resources like code and data. Use this opportunity to develop best practices for version control, code commenting, lab notes, and unit testing.

Career:

  • Before starting your PhD journey (or during the first year or so) decide if the academic model of research is for you. Getting a PhD is a long, arduous process (especially in the US) and can be very lonely even within a big research lab — the end state of your studies after all, is to be the sole expert in your (admittedly tiny) research area. If the extreme focus on a tiny sub-area isn't your thing, that’s OK — you can usually convert the first couple of years of your PhD into a master’s. Most research positions require a PhD, even though some companies will hire researchers with master’s degrees.
  • Pursuing a PhD is a long process, but it provides the opportunity to demonstrate what research can be. As my advisor used to say, a PhD is just a "driver's license for research". In retrospect, this was when I had the most time to work on ideas that excited me, and discover as much about my field as I could. Even if your thesis is on a very narrow topic make sure you get a chance to expand your research horizons by collaborating with other students on their projects, or simply during your literature review.
  • As my advisor used to say, a PhD is just a 'driver's license for research'.
    Christos Christodoulopoulos
    Idea-led vs. product-led research: there are a number of industry research groups that operate much more similarly to an academic research lab (where the main output is publications, data sets, and models), whereas others (including Amazon) focus on products/customers. This doesn't mean you won't get to publish — rather that you follow a product-driven, grounded approach instead of an idea-driven one — see our science website for examples. I have come to love working on product-led research for two reasons: first, you have a tangible impact on customers' lives (and you get to brag to your family and friends!); and second, it forces you to deal with the scale and “messiness” of real-world data. For me, this means dealing with language as it is, rather than as I would like it be.
  • Learn good administration practices. Look at how big companies organize their teams and programs (for example, Scrum and Kanban). Learn what makes a good meeting and adopt a meeting code of conduct (ask for an agenda, try to ensure everyone is heard, take notes and share).
  • Be a good teammate and eventually leader. Unfortunately, academics are never taught management skills (people or project), and not everyone is a natural team player or leader. Be aware of your unconscious biases, be self-critical, and earn trust. If you aren’t sure if you should take management courses (I haven't), try to observe how management is done around you, and learn from what works and what doesn't. I have found that Amazon’s list of leadership principles make for excellent day-to-day guidelines (even for non-managers like me).  

Non-computational disciplines:

  • The big technology companies — and a lot of start-ups — are interested in non-computational linguists. The difference is whether the positions offered are research/publications-oriented, or more engineering/analysis focused. At Amazon we have a number of roles like Language Engineer, Language Data Researcher, Data Linguist, Data Associate that consider linguists without computational background as candidates (data handling and scripting skills are required though — see below). You can also meet some of the Amazonians in these positions by visiting the Alexa AI team page, and clicking on Kat, Melanie, or Saumil.
  • Coding in Python is vital, even for non-computational linguists. It's steadily replacing R as the default data analysis language and it's very versatile in that it can be used from hacky scripts all the way to production systems (and of course it's the language of deep nets). Take programming courses and try to participate in Kaggle competitions or other shared challenges in your area. Our recent FEVER challenge is a good example of a standalone competition that requires a big chunk of the standard NLP pipeline

I hope you find this advice of use, and wish that your career journey is as challenging and rewarding as mine has been. As extra homework, I highly recommend reading Chris Manning’s excellent position paper “Computational Linguists and Deep Learning” from the column “Last Words” of the Computational Linguistics Journal. In his article in the same column, my PhD advisor Mark Steedman writes: “Human knowledge is expressed in language. So computational linguistics is very important.”

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Establish scientific rigor and operational excellence: Set the standard for experimentation, evaluation, and reproducibility, and the mechanisms that keep the science organization productive and accountable. Advance the state of the art: Enable and champion contributions to the external technical community through publications, patents, and open-source work that position AWS as the leader in the science of secure agent-computer interaction and human-AI teamwork. About the team AWS Applied AI Solutions' (AAIS) vision is every business innovating with Amazon AI teammates. Our mission is to build delightful AI solutions that improve human capabilities and business outcomes. The Agentic WorkSpaces organization within AAIS envisions a world where people, teams, and AI collaborate securely from anywhere to create unprecedented value for every organization. We build lovable products that empower every business to unlock the full potential of human-AI teamwork, driving smarter decisions, greater creativity, more value, and faster innovation with confidence. Amazon Agentic WorkSpaces (AAWS) is building the world's most lovable, secure, and trusted always-on workspace where AI agents and humans work as partners behind enterprise-grade security. Our portfolio spans persistent desktops (Personal), application streaming (Applications), and Core, and is evolving into the governed operating environment for the hybrid workforce: humans get AI-native desktops for their role, and agents get governed desktops scoped to their task, with administrators managing both as one. This surface includes WS4Builders (an AI-native environment for builders) and WorkSpaces for Agents (W4A) — enabling AI agents to work the way humans do, with access to real applications, real interfaces, and real computing environments. Enterprises want to use AI agents for critical business workloads that touch legacy desktop applications and mainframes, yet 75% of organizations run legacy applications that lack modern APIs, and 90% of corporate data remains locked in systems never designed for agents. Agentic WorkSpaces solves this: it gives enterprises a secure, governed environment where agents and humans operate both legacy and modern applications directly, just as an employee would, without costly migrations.
IN, HR, Gurugram
Work on ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Applied Scientist II, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.
US, NY, New York
At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product identity and relationships at unprecedented scale. Using Generative AI, Visual Language Models (VLMs), and multimodal reasoning, we determine what makes each product unique and how products relate to one another across Amazon's catalog. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity—from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Establishing product identities and groupings requires sophisticated models that reason across text, images, and structured data—while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Item and Relationship Platform group is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services to infer product-to-product relationships that matter to our customers. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities * Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval—translating ambiguous business challenges into tractable scientific frameworks * Design and implement leading models leveraging VLMs, foundation models, and agentic architectures to solve product identity, relationship inference, and catalog understanding at billion-product scale * Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions * Own end-to-end ML pipelines from research ideation to production deployment—processing petabytes of multimodal data with rigorous evaluation frameworks * Define research roadmaps aligned with business priorities, balancing foundational research with incremental product improvements * Mentor peer scientists and engineers on advanced ML techniques, experimental design, and scientific rigor—building organizational capability in GenAI and multimodal AI * Represent the team in the broader science community—publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research
IN, KA, Bengaluru
Amazon Ads is a multi-billion dollar global business that delivers advertising experiences across Amazon's owned-and-operated properties (including Prime Video, Twitch, Fire TV, and Amazon.com), third-party publisher networks, and emerging channels like generative AI-powered shopping experiences. As one of the fastest-growing segments of Amazon, we operate at unprecedented scale across desktop, mobile, connected TV, and emerging surfaces. Within Amazon Ads, Traffic Quality is a critical pillar of advertiser trust and marketplace integrity. Our mission is to build advanced capabilities that work at petabyte scale to detect sophisticated invalid traffic (IVT) which includes sophisticated non-human traffic, bot networks, and fraudulent engagement patterns across programmatic advertising. We are on a journey to establish Amazon Ads as an industry leader in traffic quality standards and transparency. Our research agenda focuses on staying ahead of adversarial actors through continuous innovation in detection methodologies, leveraging state-of-the-art techniques in deep learning and generative modeling, user behavior and multi-modal representation learning, anomaly detection, time-series analysis, and sparse labeling methods. We process billions of ad events daily, developing novel algorithms that balance precision and recall while operating under strict latency constraints. Our work directly protects hundreds of millions of dollars in advertiser spend annually while maintaining a seamless user experience. Key job responsibilities As a Data Scientist II in Traffic Quality, you will solve inherently hard problems in advertising fraud detection by applying advanced statistical techniques and machine learning. You'll work on systems that process billions of ad impressions and clicks per day, using Amazon's cloud services including EC2, S3, EMR, Sagemaker, and RedShift. - Define and frame new research problems in fraud detection where neither problem nor solution is well-defined. - Apply new machine learning approaches, models, and algorithms to detect sophisticated invalid traffic. - Apply domain knowledge to perform broad data analysis as a precursor to modeling and build business insights. - Work with unstructured and massive datasets to deliver results. - Produce research reports meeting top-tier external publication standards. - Mentor and develop junior scientists on the team. About the team Here are a few papers published by the team: 1/ [Scaling Generative Pre-training for User Ad Activity Sequences. AdKDD 2023.](https://assets.amazon.science/b7/42/03be071743d5a57cb1656e6caa34/scaling-generative-pre-training-for-user-ad-activity-sequences.pdf) 2/ [SLIDR: Real-time Robot Detection On Online Ads, IAAI 2023, Deployed Highly Innovative Applications of AI Track (AAAI 2023)](https://assets.amazon.science/75/2f/3b7106b143f38f7f4d2806388ace/real-time-detection-of-robotic-traffic-in-online-advertising.pdf) 3/ [Self-supervised Representation Learning Across Sequential and Tabular Features Using Transformers, NeurIPS 2022, First Table Representation Learning Workshop](https://openreview.net/forum?id=wIIJlmr1Dsk)