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18,486 results found
  • 2022
    Many real world graphs contain time domain information. Temporal Graph Neural Networks capture temporal information as well as structural and contextual information in the generated dynamic node embeddings. Researchers have shown that these embeddings achieve state-of-the-art performance in many different tasks. In this work, we propose TGL, a unified framework for large-scale offline Temporal Graph Neural
  • The task of learning from only a few examples (called a few-shot setting) is of key importance and relevance to a real-world setting. For question answering (QA), the current state-of-the-art pre-trained models typically need fine-tuning on tens of thousands of examples to obtain good results. Their performance degrades significantly in a few-shot setting (< 100 examples). To address this, we propose a
  • The Fraud Dataset Benchmark (FDB) is a compilation of publicly available datasets relevant to fraud detection (arXiv link). The FDB aims to cover a wide variety of fraud detection tasks, ranging from card not present transaction fraud, bot attacks, malicious traffic, loan risk and content moderation. The Python based data loaders from FDB provide dataset loading, standardized train-test splits and performance
  • 2022
    Codes for zero-shot recommendations and subsequent online learning and exploration with crowd-sourced preference labels.
  • Sarik Ghazarian, Behnam Hedayatnia, Alexandros Papangelis, Yang Liu, Dilek Hakkani-Tür, Chulaka Gunasekara, Seokhwan Kim, Luis Fernando D'Haro, Abhinav Rastogi, Yun-Nung Chen, Mihail Eric, Karthik Gopalakrishnan, Chao-Wei Huang, Jinchao Li, Qi Zhu, Lingxiao Luo, Lars Liden, Kaili Huang, Shahin Shayandeh, Runze Liang, Baolin Peng, Zheng Zhang, Swadheen Shukla, Minlie Huang, Jianfeng Gao, Shikib Mehri, Yulan Feng, Carla Gordon, Seyed Hossein Alavi, David Traum, Maxine Eskenazi , Ahmad Beirami, Eunjoon Cho, Paul A. Crook, Ankita De, Alborz Geramifard, Satwik Kottur, Seungwhan Moon, Shivani Poddar , Rajen Subba
    2022
    This README describes ConTurE, a turn annotated version of the publicly released dataset from the Interactive Evaluation of Dialog track of DSTC9 (Gunasekara et al., 2020; Mehri et al. 2020). We sampled 119 dialogs from the original dataset for turn level annotation where each Chatbot turn within the dialog was annotated for response quality. We hope releasing this dataset will benefit the community for
  • Until recently, the number of public real-world text images was insufficient for training scene text recognizers. Therefore, most modern training methods rely on synthetic data and operate in a fully supervised manner. Nevertheless, the amount of public real-world text images has increased significantly lately, including a great deal of unlabeled data. Leveraging these resources requires semi-supervised
  • Wenting Zhao, Konstantine Arkoudas, Weiqi Sun, Claire Cardie
    2022
    This repository contains two abstractive question answering datasets that are reduced from task-oriented parsing (TOP) datasets. They are used in the semantic parsing as abstractive question answering work. We also provide the related data processing scripts.
  • Giorgos Vernikos, Brian Thompson, Prashant Mathur, Marcello Federico
    2022
    We present a very simple method for extending pretrained machine translation metrics to incorporate document-level context. We apply our method to four popular metrics: BERTScore, Prism, COMET, and the reference-free metric COMET-QE. We evaluate our document-level metrics on the MQM annotations from the WMT 2021 metrics shared task and find that the document-level metrics outperform their sentence-level
  • Anastasia Makarova, Huibin Shen, Valerio Perrone, Aaron Klein, Jean Baptiste Faddoul, Andreas Krause, Matthias Seeger, Cédric Archambeau
    2022
    In this work, we propose an effective and intuitive termination criterion for BO that automatically stops the procedure if it is sufficiently close to the global optimum. Our key insight is that the discrepancy between the true objective (predictive performance on test data) and the computable target (validation performance) suggests stopping once the suboptimality in optimizing the target is dominated
  • Subendhu Rongali, Konstantine Arkoudas, Melanie Rubino, Wael Hamza
    2022
    Semantic parsing is an important NLP problem, particularly for voice assistants such as Alexa and Google Assistant. State-of-the-art (SOTA) semantic parsers are seq2seq architectures based on large language models that have been pretrained on vast amounts of text. To better leverage that pretraining, recent work has explored a reformulation of semantic parsing whereby the output sequences are themselves
  • Ravi Chemudugunta, Raj Palkar, James Powell
    2022
    The Alexa Voice Service (AVS) enables developers to integrate Alexa directly into their products, bringing the convenience of voice control to any connected device. AVS provides developers with access to a suite of resources to build Alexa-enabled products, including APIs, hardware development kits, software development kits, and documentation.
  • Oren Nuriel, Sharon Fogel, Ron Litman
    2022
    Leveraging the characteristics of convolutional layers, neural networks are extremely effective for pattern recognition tasks. However in some cases, their decisions are based on unintended information leading to high performance on standard benchmarks but also to a lack of generalization to challenging testing conditions and unintuitive failures. Recent work has termed this ”shortcut learning” and addressed
  • Pre-trained language models (PLM) have advanced the state-of-the-art across NLP applications, but lack domain-specific knowledge that does not naturally occur in pre-training data. Previous studies augmented PLMs with symbolic knowledge for different downstream NLP tasks. However, knowledge bases (KBs) utilized in these studies are usually large-scale and static, in contrast to small, domain-specific, and
  • Melanie Rubino, Nicolas Guenon Des Mesnards, Uday Shah, Nanjiang Jiang, Weiqi Sun, Konstantine Arkoudas
    2022
    The FoodOrdering dataset is a task-oriented parsing dataset in the food-ordering domain with utterances and annotations derived from the menus of five venues characteristic of that business vertical: burgers, burritos, coffees, pizzas, and subs.
  • Saleh Soltan, Shankar Ananthakrishnan, Jack G. M. FitzGerald, Rahul Gupta, Wael Hamza, Haidar Khan, Charith Peris, Stephen Rawls, Andy Rosenbaum, Anna Rumshisky, Chandana Satya Prakash, Mukund Sridhar, Fabian Triefenbach, Apurv Verma, Gokhan Tur, Prem Natarajan
    2022
    A 20 billion parameter multilingual seq2seq model called Alexa Teacher Model (AlexaTM 20B), which achieves state-of-the-art (SOTA) performance on 1-shot summarization tasks, outperforming a much larger 540B PaLM decoder model. AlexaTM 20B also achieves SOTA in 1-shot machine translation, especially for low-resource languages, across almost all language pairs supported by the model (Arabic, English, French
  • Nilaksh Das, Monica Sunkara, Dhanush Bekal, Duen Horng Chau, Sravan Bodapati, Katrin Kirchhoff
    2022
    Automatic speech recognition (ASR) is increasingly being used in specialized domains such as medical ASR and news transcription. Owing to the lack of high quality annotated speech data in such domains, off-the-shelf models are commonly employed by fine-tuning on domain-specific data. This poses a significant challenge in transcribing long-tail expressions and out-of-vocabulary (OOV) named entities. On the
  • Wenxuan Zhou, Qiang Ning, Heba Elfardy, Kevin Small, Muhao Chen
    2022
    Current question answering (QA) systems primarily consider the single-answer scenario, where each question is assumed to be paired with one correct answer. However, in many real-world QA applications, multiple answer scenarios arise where consolidating answers into a comprehensive and non-redundant set of answers is a more efficient user interface. In this paper, we formulate the problem of answer consolidation
  • Ira Globus-Harris, Michael Kearns, Aaron Roth
    2022
    Project Description This is a test framework for the bias bounties project. Getting Started as a Bounty Hunter If you are interacting with this codebase as a "bounty hunter", you'll need to have a way to run Jupyter notebooks. The easiest way to do this is to download Anaconda, which will also manage all of your python packages for you. See here for installation instructions: https://docs.anaconda.com/anaconda
  • Sergio Hernan Garrido Mejia, Elke Kirschbaum, Dominik Janzing, Patrick Blöbaum
    2022
    This module implements a set of functions to perform MAXENT from a causal perspective. The code here can be used to reproduce the results in the publication Obtaining Causal Information by Merging Datasets with MAXENT. The parts of the plots using KCI are, unfortunately, not available. To reproduce the results in the article create a python 3.6+ environment, pip install all the requirements.txt file and
  • Anna Currey, Maria Nădejde, Raghavendra Pappagari, Mia Mayer, Stanislas LAULY, Xing Niu, Benjamin Hsu, Georgiana Dinu
    2022
    As generic machine translation (MT) quality has improved, the need for targeted benchmarks that explore fine-grained aspects of quality has increased (Freitag et al., 2021; Isabelle et al., 2017). In particular, gender accuracy in translation (Choubey et al., 2021; Saunders and Byrne, 2020) can have implications in terms of output fluency, translation accuracy, and ethics. In this paper, we introduce MTGenEval
US, CA, San Diego
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by protecting Amazon customers from hackers and bad actors? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer every day? Are you excited by the prospect of analyzing and modeling terabytes of data and create state-of-art algorithms to solve real world problems? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Amazon Account Integrity team. The Amazon Account Integrity team works to ensure that customers are protected from bad actors trying to access their accounts. Our greatest challenge is protecting customer trust without unjustly harming good customers. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation. Key job responsibilities Use statistical and machine learning techniques to create scalable risk management systems Analyzing and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trends Design, development and evaluation of highly innovative models for risk management Working closely with software engineering teams to drive real-time model implementations and new feature creations Working closely with operations staff to optimize risk management operations Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation Tracking general business activity and providing clear, compelling management reporting on a regular basis Research and implement novel machine learning and statistical approaches.
US, NY, New York
Are you passionate about conducting research to develop and grow leaders? Would you like to impact more than 1M Amazonians globally and improve the employee experience? If so, you should consider joining the People eXperience & Technology Central Science (PXTCS) team. Our goal is to be best and most diverse workforce in the world. PXTCS uses science, research, and technology to optimize employee experience and performance across the full employee lifecycle, from first contact through exit. We use economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. This individual should be skilled in core data science tools and methods, icnluding SQL, a statistical software package (e.g., R, Python, or Stata), inferential statistics, and proficient in machine learning. This person should also have strong business acumen to navigate complex, ambiguous business challenges — they should be adept at asking the right questions, knowing what methodologies to use (and why), efficiently analyzing massive datasets, and communicating results to multiple audiences (e.g., technical peers, functional teams, business leaders). In order to move quickly, deliver high-quality results, and adapt to ever-evolving business priorities, effective communication skills in research fundamentals (e.g., research design, measurement, statistics) will also be a must. Major responsibilities will include: - Managing the full life cycle of large-scale research initiatives across multiple business segments that impact leaders in our organization (i.e., develop strategy, gather requirements, manage, and execute) - Serving as a subject matter expert on a wide variety of topics related to research design, measurement, analysis - Working with internal partners and external stakeholders to evaluate research initiatives that provide bottom-line ROI and incremental improvements over time - Collaborating with a cross-functional team that has expertise in social science, machine learning, econometrics, psychometrics, natural language processing, forecasting, optimization, business intelligence, analytics, and policy evaluation - Ability to query and clean complex datasets from multiple sources, to funnel into advanced statistical analysis - Writing high-quality, evidence-based documents that help provide insights to business leaders and gain buy-in - Sharing knowledge, advocating for innovative solutions, and mentoring others Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have 12 affinity groups (employee resource groups) with more than 1M employees across hundreds of chapters around the world. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which reminds team members to seek diverse perspectives, learn and be curious, and earn trust. Flexibility It isn’t about which hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We offer flexibility and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth We care about your career growth, too. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it. About the team We are a collegial and multidisciplinary team of researchers in People eXperience and Technology (PXT) that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer. We leverage data and rigorous analysis to help Amazon attract, retain, and develop one of the world’s largest and most talented workforces.
US, WA, Bellevue
The Mission of Amazon's Artificial General Intelligence (AGI) team is to "Build world-class general-purpose intelligence services that benefits every Amazon business and humanity." Are you a data enthusiast? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? If so, then this position is for you! We are looking for a motivated individual with strong analytical and communication skills to join us. In this role, you will apply advanced analytics techniques, AI/ML, and statistical concepts to derive insights from massive datasets. The ideal candidate should have expertise in AI/ML, statistical analysis, and the ability to write code for building models and pipelines to automate data and analytics processing. They will help us design experiments, build models, and develop appropriate metrics to deeply understand the strengths and weaknesses of our systems. They will build dashboards to automate data collection and reporting of relevant data streams, providing leadership and stakeholders with transparency into our system's performance. They will turn their findings into actions by writing detailed reports and providing recommendations on where we should focus our efforts to have the largest customer impact. A successful candidate should be a self-starter, comfortable with ambiguity with strong attention to detail, and have the ability to work in a fast-paced and ever-changing environment. They will also help coach/mentor junior scientists in the team. The ideal candidate should possess excellent verbal and written communication skills, capable of effectively communicating results and insights to both technical and non-technical audiences
US, WA, Bellevue
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist to work on methodologies for Generative Artificial Intelligence (GenAI) models. As an Applied Scientist, you will be responsible for supporting the development of novel algorithms and modeling techniques to advance the state of the art. Your work will directly impact our customers and will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multi-modal Large Language Models (LLMs) and GenAI. You will have significant influence on our overall strategy by working at the intersection of engineering and applied science to scale pre-training and post-training workflows and build efficient models. You will support the system architecture and the best practices that enable a quality infrastructure. Key job responsibilities Join us to work as an integral part of a team that has experience with GenAI models in this space. We work on these areas: - Pre-training and post-training multimodal LLMs - Scale training, optimization methods, and learning objectives - Utilize, build, and extend upon industry-leading frameworks - Work with other team members to investigate design approaches, prototype new technology, scientific techniques and evaluate technical feasibility - Deliver results independently in a self-organizing Agile environment while constantly embracing and adapting new scientific advances About the team The AGI team has a mission to push the envelope in GenAI with Large Language Models (LLMs) and multimodal systems, in order to provide the best-possible experience for our customers.
US, CA, Sunnyvale
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Principal Applied Scientist with a strong deep learning background, to lead the development of industry-leading technology with multimodal systems. As a Principal Applied Scientist, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modeling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically strong and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).
US, NY, New York
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best. Key job responsibilities - Lead and execute complex, ambiguous research projects from ideation to production deployment - Drive technical strategy and roadmap decisions for ML/AI initiatives - Collaborate cross-functionally with product, engineering, and business teams to translate research into scalable products - Publish research findings at top-tier conferences and contribute to the broader scientific community - Establish best practices for ML experimentation, evaluation, and deployment
US, NY, New York
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best. Key job responsibilities - Lead and execute complex, ambiguous research projects from ideation to production deployment - Drive technical strategy and roadmap decisions for ML/AI initiatives - Collaborate cross-functionally with product, engineering, and business teams to translate research into scalable products - Publish research findings at top-tier conferences and contribute to the broader scientific community - Establish best practices for ML experimentation, evaluation, and deployment
US, CA, Palo Alto
About Sponsored Products and Brands The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. About our team SPB Ad Response Prediction team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Applied Scientist with machine learning engineering background who loves to innovate at the intersection of customer experience, deep learning, and high-scale machine learning systems. We are looking for a talented Applied Scientist with a strong background in machine learning engineering to join our team and help us grow the business. In this role, you will partner with a team of engineers and scientists to build advanced machine learning models and infrastructure, from training to inference, including emerging LLM-based systems, that deliver highly relevant ads to shoppers across all Amazon platforms and surfaces worldwide. Key job responsibilities As a Sr Applied Scientist, you will: * Develop scalable and effective machine learning models and optimization strategies to solve business problems. * Conduct research on new machine learning modeling to optimize all aspects of Sponsored Products business. * Enhance the scalability, automation, and efficiency of large-scale training and real-time inference systems. * Pioneer the development of LLM inference infrastructure to support next-generation GenAI workloads at Amazon Ads scale.
US, CA, Sunnyvale
As a Principal Applied Scientist within the Artificial General Intelligence (AGI) organization, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions, set the standard for scientific excellence, and make decisions that affect the way we build and integrate algorithms. A Principal Applied Scientist will solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader; develop solutions that are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility; and tackle intrinsically hard problems acquiring expertise as needed. Principal Applied Scientists are expected to decompose complex problems into straightforward solutions. You will amplify your impact by leading scientific reviews within your organization or at your location; and scrutinize and review experimental design, modeling, verification and other research procedures. You will also probe assumptions, illuminate pitfalls, and foster shared understanding; align teams toward coherent strategies; and educate keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. AGI Principal Applied Scientists help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. You will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities You will be responsible for defining key research directions, inventing new machine learning techniques, conducting rigorous experiments, and ensuring that research is translated into practice. You will also develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. A Principal Applied Scientist will participate in organizational planning, hiring, mentorship and leadership development. You will build scalable science and engineering solutions, and serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).
US, CA, Sunnyvale
Our mission is to create a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services which increase the capabilities built into the model and which enable utilizing thousands of APIs and external knowledge sources to provide the best experience for each request across millions of customers and endpoints. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware conversational AI. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Generative AI solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, moving fast to ship solutions and then iterating on user feedback and interactions. Key job responsibilities As a Senior Applied Scientist, you will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations. You will analyze, understand and improve user experiences by leveraging Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in artificial intelligence. You will work on core LLM technologies, including Supervised Fine-Tuning (SFT), In-Context Learning (ICL), Learning from Human Feedback (LHF), etc. Your work will directly impact our customers in the form of novel products and services .