Image shows the abstract page from a paper titled "Optimal Auction Design with Deferred Inspection and Reward" on the left; the authors — Saeed Alaei (top left), Alexandre Belloni (top right), Ali Makhdoumi (bottom left), and Azarakhsh Malekian (bottom right) are shown in a two-by-two grid on the right
In their paper, "Optimal Auction Design with Deferred Inspection and Reward", Saeed Alaei (top left), Alexandre Belloni (top right), Ali Makhdoumi (bottom left), and Azarakhsh Malekian (bottom right) developed a mechanism to incentivize buyers within an auction to bid higher by giving a bonus to bids whose value are closer to the true value of the item.

Monitoring and rewarding honest bids to increase revenue in auctions

Amazon Scholar Alexandre Belloni discusses the implications of auction design on digital goods.

Alexandre Belloni has been intrigued by operations research and optimization problems since his days at as an electrical engineering undergrad at the Pontifical Catholic University of Rio de Janeiro, back in his home country of Brazil. Further schooling just cemented that. His master’s in mathematical economics at the Institute for Pure and Applied Mathematics, also in Rio de Janeiro, “happened to have a strong optimization track,” he said. “Once I got there, the economics influence started to kick in,” he says. “And, given my background, I was always looking for the intersection of operations research and economics.”

For his PhD, Belloni worked on optimization and econometrics at the MIT Operations Research Center. His interest in economics continued to influence his academic path and most of his current research is focused on mechanism design problems, which he describes as “a broad class of ways to allocate resources.” “For example, auctions are a classic way that you can allocate an item and it is especially useful in cases where it’s difficult to price the value of the item.”

Belloni says mechanism design is an incredible field to work on. “Not only there are many interesting perspectives to consider — such as information, computational, approximations, robustness, dynamics — but we also see several industry problems requiring to coordinate decentralized systems.”

Since 2007, Belloni has also taught at the Fuqua Business School at Duke University, where he is currently the John D. Forsyth Professor of Decision Sciences. In 2018, he was recruited to become an Amazon Scholar, joining the company in that capacity in January 2019. “I always thought that the best research is the one that is motivated by empirical, real problems. Amazon gives you a great opportunity to see the real problems,” he says.

Related content
How the Amazon Logistics Research Science team guides important decisions related to last-mile delivery.

Since then, he has been studying problems related to mechanism design and machine learning at Fulfillment by Amazon (FBA), the subdivision of Amazon’s Supply Chain Optimization Technologies (SCOT) organization for third-party sellers who use Amazon’s storage and fulfillment capabilities.

One of the challenges Belloni and his FBA colleagues are currently addressing has to do with capacity management. Third-party sellers own and control their own inventories, and Amazon, with limited information, determines how to both balance the demand for space and ensure fulfillment center capacity is used efficiently and is available for products that customers love. “There has been tons of amazing work and we continue to obsess on finding better ways to manage capacity,” Belloni said.

Coordinating and optimizing allocations is also at the core of a recent work by Belloni and colleagues. In the paper “Optimal Auction Design with Deferred Inspection and Reward”, the authors develop a mechanism to incentivize buyers within an auction to bid higher by rewarding with a bonus the ones whose bids are closer to the true value of the item. This strategy can only be used in certain settings, where it is possible to monitor how the buyer is monetizing that good.

In this interview, Belloni discusses how he and his co-authors — Saeed Alaei, Ali Makhdoumi and Azarakhsh Malekian — came up with this new auction design that is especially suitable for digital goods and how it may impact revenues.

  1. Q. 

    What is the mechanism that you and your colleagues developed to optimize auction design? What are the implications for digital goods?

    A. 

    The key thing about this paper is that, in certain settings, after the winner of an auction is revealed, we can actually learn what is the true value of the good for the agent [buyer]. Indeed, there are many settings where the values are (nearly) observed with some delay. In those cases, if the agent said the truth — that is, the bid is close to the true value — we can give them a bonus back from their initial deposits.

    Related content
    The 2001 paper was awarded for “foundational work initiating a long and fruitful line of work in approximately revenue-optimal auction design in prior free settings”.

    It turns out that we were able to fully characterize the optimal mechanism for a single agent. By using rewards after the inspection to help us screen the agent, we found that the optimal allocation is not a thresholding strategy, and instead is an increasing and continuous function of the reported value. Indeed, it is possible to have different payments (via the rewards) for the same allocation, which contrasts with the case without inspection where no such mechanism would be incentive compatible.

    The results are quite relevant in settings where it is possible to monitor the value (or performance) of the good for the bidder. Digital goods are certainly one application that motivated our setting. For example, consider a platform that would like to sell some preferred advertisement position for a digital good to be displayed. Because consumption of the digital good occurs within the platform, its value is observed, whether it is the winner of the specific auction or not.

    Thus, the paper provides insights on how to monetize on this additional monitoring while still allowing agents to fully control the maximum they would be paying to acquire the preferred advertisement position. This is attractive as agents are always concerned with liability and, in practice, they could be reluctant to accept a contract in which they do not know how much they could end up paying. So, we are taking this concern into consideration. We monitor them, but we cannot charge more than whatever the amount they bid. The agents are in full control of how much they will spend. Ultimately, we are rewarding a digital good that has high value to be able to screen further via monitoring.

  2. Q. 

    How were you able to extrapolate your results from a single buyer to multiple buyers?

    A. 

    A priori, it was unclear how the results would generalize for the multiple-agents case given the generality of the first result. The first step was to consider the so-called reduced-form representation where we model the expected allocation and payments of a bidder condition on his or her own type (by averaging out over the types of the other bidders). But to ensure the reduced form is implementable as an auction, it is well known the additional Border constraints needed to be considered, which can get tricky.

    Using duality theory, we then find a sufficient condition under which the Border constraint in the reduced form of the problem can be dealt with nicely. The sufficient technical condition on the hazard rate of the distribution of the maximum value is not needed in the single-agent case. Indeed, the result for a single agent holds quite generally. Surprisingly, the same structural properties in the single-agent case are still preserved in the multiple-agents case.

    Related content
    Amazon Research Award recipient Éva Tardos studies complex theoretical questions that have far-ranging practical consequences.

    Importantly, we provide an implementation of our optimal auction for multiple agents — Border constraints guarantee an implementation exists but do not tell us how. In particular, we show that the implementation of the optimal auction involves allocating to the agent with the maximum bid and then rewarding this agent if they report truthfully. One aspect of this setup with inspection is that we can further distinguish bidders by having more freedom to manipulate the amount of allocation and payments. In typical auctions, without inspection, there is no value to do that and agents either get the good or not. In our case, we can essentially give you the good with only 50% chance if you bid low, for example.

    Indeed, we increase the chance of allocating the good as the bids increase and when we reach 100% change we can further increase the reward for reporting correctly. So, if you think about a second price auction, for example, the agent pays the second-highest price, and that's it. Here, the monitoring allows us further screen bidders after they bid which allows us to refine the final payments through the bonus. Thus bidders have an additional incentive to pay more (even in a single-agent case) just to make sure that they will have a higher chance of getting the good.

  3. Q. 

    What impact does your optimization have on revenue? And how does that differ from auctions in classic settings?

    A. 

    This auction will, by design, generate higher revenues than the standard option (without monitoring). Intuitively, because of the bonus, if the agent tries to take advantage of you by bidding too low, they are not getting any bonus back. Now, if the agent tells you the truth, then they're going to get a decent bonus. So, this creates this incentive that makes them willing to push towards the true value.

    Related content
    Amazon Scholar David Card and Amazon academic research consultant Guido Imbens talk about the past and future of empirical economics.

    In the paper, we present a nice characterization of why the revenue is going to be bigger. The typical idea in an auction is that you need to pay information rent for the agents. And what happens is that this monitoring reduces the information rent by design. More precisely, the information rent gets reduced by a factor related to the best alternative bid the agent could place. That comes out very clearly in the math.

    We cannot say that we are going to do 20% or 30% more because that's very specific of the company. However, note that this will be particularly impactful with a small number of agents. Thin markets where there is a single bidder, for example, who could typically walk away with a lot of surplus. In specific settings (depending on distributions, number of agents, etc.) we provide examples in the paper where gains are significant. Nonetheless, we can clearly say that we always reduce the information rent.

Related content

CA, BC, Vancouver
Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. WISE (Workforce Intelligence powered by Scientific Engineering) delivers the scientific and engineering foundation that powers Amazon's enterprise-wide workforce planning ecosystem. Addressing the critical need for precise workforce planning, WISE enables a closed-loop mechanism essential for ensuring Amazon has the right workforce composition, organizational structure, and geographical footprint to support long-term business needs with a sustainable cost structure. We are looking for a Sr. Applied Scientist to join our ML/AI team to work on Advanced Optimization and LLM solutions. You will partner with Software Engineers, Machine Learning Engineers, Data Engineers and other Scientists, TPMs, Product Managers and Senior Management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. As a tech expert, you will be an advocate for compelling user experiences and will demonstrate the value of automation and data-driven planning tools in the People Experience and Technology space. Key job responsibilities * Engineering execution - drive crisp and timely execution of milestones, consider and advise on key design and technology trade-offs with engineering teams * Priority management - manage diverse requests and dependencies from teams * Process improvements – define, implement and continuously improve delivery and operational efficiency * Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations * Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalations To be successful on this journey, you love having high standards for yourself and everyone you work with, and always look for opportunities to make our services better.
US, CA, Sunnyvale
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced industry leading devices like Fire tablets, Fire TV and Amazon Echo. As a Design Analysis Engineer, you will be responsible for bringing new product designs through to manufacturing. Structural engineering contributes unique, in-depth technical knowledge to solve complex engineering problems in concert with multi-disciplinary teams including Industrial Design, Hardware Engineering, and Operations. Key job responsibilities You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will: · Perform analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Develop, analyze and test thermal, acoustic and structural solutions; from concept design, feature development, product architecture, through system validation · Support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Use simulation tools like Abaqus for analysis and design of products · Validate design modifications using simulation and actual prototypes · Use of programming languages like Python and Matlab for analytical/statistical analyses and automation · Establish noise thresholds for usability and compliance requirements · Determine and validate structural performance under use and test conditions · Have strong knowledge of various materials such as heat spreaders solutions to resolve thermal issues, damping materials for noise and vibration suppression · Use various data acquisition systems with thermocouples, accelerometers, strain gauges and IR cameras · Collaborate as part of the device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives · Design and execute tests using statistical tools to validate analytical models, identify risks and assess design margins · Create and present analytical and experimental results · Develop and apply design guidelines based on project results
US, NY, New York
We are seeking an Research Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. As a Applied Scientist at the intersection of machine learning and the life sciences, you will participate in developing exciting products for customers. Our team rewards curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in this product area, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with others teams.
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Science Manager to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will lead a strong science team and work closely with other science and engineering leaders, product and business partners together to build the best personalized customer experience for Prime Video. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Lead to develop AI solutions for various Prime Video recommendation and personalization systems using Deep learning, GenAI, Reinforcement Learning, recommendation system and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Hire and grow a science team working in this exciting video personalization domain. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various devices. We work closely with the engineering teams to launch our solutions in production.
US, WA, Seattle
Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists developing models to model customer behavior and optimize the customer experience with Amazon Prime. This includes understanding who our customers are, long-term value of the Prime membership program, and creating the right personalized framework for content and subscription optimization. As an AI/ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as optimizing/fine-tuning GenAI/LLM solutions for Prime personalization, building GenAI foundation models, global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI/LLMs, supervised/semi-supervised learning, deep learning, transformer architectures, using outcomes from causal Econometric modeling, and Reinforcement learning. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Sagemaker, DynamoDB, S3, ClaudeCode), various AI/ML algorithms and techniques (Deep Learning, GenAI/LLMs, transformers, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. Key job responsibilities - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, WA, Bellevue
Build the scientific intelligence layer powering Amazon’s satellite manufacturing system. As an Applied Scientist, you will develop machine learning models that transform fragmented manufacturing, test, quality, and operational data into actionable intelligence that improves how satellites are built. You will tackle ambiguous, high-impact problems where data is incomplete, noisy, and distributed, and where model outputs influence real-world manufacturing decisions. Your work will power AI-enabled workflows such as non-conformance disposition, root-cause analysis, and predictive test optimization - reducing defects, accelerating production, and helping create more intelligent, data-driven manufacturing systems. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Translate ambiguous manufacturing and operational problems into well-defined scientific problems, modeling approaches, and evaluation criteria - Design, train, and deploy machine learning models, including LLM-based systems, retrieval models, and task-specific models - Develop and evaluate models using large-scale, noisy, heterogeneous datasets with incomplete, delayed, or imperfect ground truth - Apply state-of-the-art techniques in areas such as anomaly detection, root-cause inference, multimodal learning, information retrieval, and generative AI, adapting or extending them to meet project requirements - Design experiments and evaluation frameworks that capture real-world failure modes, distribution shift, and decision risk - Make principled tradeoffs among model complexity, data quality, accuracy, latency, cost, and maintainability - Build production-quality scientific components with appropriate testing, documentation, monitoring, and operational mechanisms - Work with Manufacturing, Quality, Test, and engineering partners to understand customer needs and translate them into effective scientific solutions - Analyze model and system performance, identify gaps and root causes, and iteratively improve deployed solutions - Clearly document scientific approaches, experimental results, design decisions, and lessons learned so that others can understand and reproduce the work - Contribute to technical discussions, mentor less experienced teammates, and help advance scientific and engineering best practices within the team A day in the life You may start by partnering with Quality and Manufacturing teams to define a training dataset for a root-cause prediction model, including how historical cases should be labeled and evaluated. You then design experiments and train models, comparing approaches across architectures, features, and data slices. Later, you analyze benchmark results to identify failure modes, data-quality issues, and generalization gaps, and refine the evaluation set to better represent real-world cases. You work with engineers to integrate the model into a production workflow, adding testing, monitoring, and feedback mechanisms. Throughout the day, you balance scientific rigor with practical constraints such as data availability, latency, reliability, and operational cost. About the team Leo Satellite Build Systems is the centralized AI team within Leo Production Operations. We build shared capabilities for AI across Production Operations, including governed data assets, machine learning models, retrieval systems, evaluation frameworks, and knowledge services. We work on real-world systems where scientific decisions can influence physical outcomes. We value rigorous experimentation, strong data foundations, clear documentation, and production-ready engineering. Our team is helping enable AI-native manufacturing by turning fragmented operational knowledge and data into reliable intelligence that improves production outcomes.
CN, 44, Shenzhen
You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. Your deliverables will include development of thermal solutions, concept design, feature development, product architecture and system validation through to manufacturing release. You will support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques. Key job responsibilities * Evaluate and optimize thermal solution requirements of consumer electronic products * Use simulation tools like Star-CCM+ or FloTherm XT/EFD for analysis and design of products * Validate design modifications for thermal concerns using simulation and actual prototypes * Establish temperature thresholds for user comfort level and component level considering reliability requirements * Have intimate knowledge of various materials and heat spreaders solutions to resolve thermal issues * Use of programming languages like Python and Matlab for analytical/statistical analyses and automation * Collaborate as part of device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives * Design and execute of tests using statistical tools to validate analytical models, identify risks and assess design margins * Create and present analytical and experimental results * Develop and apply design guidelines based on project learnings
IN, KA, Bengaluru
Amazon Ads delivers advertising experiences across Amazon's owned-and-operated properties and third-party networks, reaching hundreds of millions of customers worldwide. Within Amazon Ads, Advertising Trust is the science-first organization responsible for ensuring every ad shown to customers meets Amazon's content policies — at massive scale, across all ad formats and global marketplaces. The Ads Trust Science team builds the ML systems that automate content moderation decisions: multimodal classification, retrieval-based labeling, LLM reasoning, and agentic self-improvement architectures. This requires inventing new approaches at the intersection of computer vision, NLP, information retrieval, and generative AI. We are seeking an Applied Science Manager to lead a team of applied scientists building next-generation content moderation intelligence. You will own the science roadmap for one of the highest-impact automation programs in Amazon Advertising, defining how multimodal content understanding, retrieval-first classification, and LLM-based reasoning combine into a production system that serves global advertising at scale. Key job responsibilities * Lead a team of applied scientists working across multimodal ML (vision-language models, video understanding), large-scale retrieval systems (embedding-based similarity and deduplication), and generative AI (LLM-based policy reasoning, knowledge distillation, agentic architectures, reinforcement learning). * Define the science strategy for ads trust. * Own end-to-end delivery of ML solutions: problem formulation, offline experimentation, online A/B testing, and production deployment. Your models directly move automation and defect metrics reported to senior leadership. * Build and grow scientists — hire, mentor, and develop team members. Raise the science bar through structured review processes and a publication culture within Amazon. * Partner with engineering, product, and operations teams to translate science investments into measurable automation improvements. Influence roadmaps across dependent teams. * Communicate science strategy and results to senior leadership through narratives, technical deep-dives, and roadmap documents.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.