Image shows the abstract page from a paper titled "Optimal Auction Design with Deferred Inspection and Reward" on the left; the authors — Saeed Alaei (top left), Alexandre Belloni (top right), Ali Makhdoumi (bottom left), and Azarakhsh Malekian (bottom right) are shown in a two-by-two grid on the right
In their paper, "Optimal Auction Design with Deferred Inspection and Reward", Saeed Alaei (top left), Alexandre Belloni (top right), Ali Makhdoumi (bottom left), and Azarakhsh Malekian (bottom right) developed a mechanism to incentivize buyers within an auction to bid higher by giving a bonus to bids whose value are closer to the true value of the item.

Monitoring and rewarding honest bids to increase revenue in auctions

Amazon Scholar Alexandre Belloni discusses the implications of auction design on digital goods.

Alexandre Belloni has been intrigued by operations research and optimization problems since his days at as an electrical engineering undergrad at the Pontifical Catholic University of Rio de Janeiro, back in his home country of Brazil. Further schooling just cemented that. His master’s in mathematical economics at the Institute for Pure and Applied Mathematics, also in Rio de Janeiro, “happened to have a strong optimization track,” he said. “Once I got there, the economics influence started to kick in,” he says. “And, given my background, I was always looking for the intersection of operations research and economics.”

For his PhD, Belloni worked on optimization and econometrics at the MIT Operations Research Center. His interest in economics continued to influence his academic path and most of his current research is focused on mechanism design problems, which he describes as “a broad class of ways to allocate resources.” “For example, auctions are a classic way that you can allocate an item and it is especially useful in cases where it’s difficult to price the value of the item.”

Belloni says mechanism design is an incredible field to work on. “Not only there are many interesting perspectives to consider — such as information, computational, approximations, robustness, dynamics — but we also see several industry problems requiring to coordinate decentralized systems.”

Since 2007, Belloni has also taught at the Fuqua Business School at Duke University, where he is currently the John D. Forsyth Professor of Decision Sciences. In 2018, he was recruited to become an Amazon Scholar, joining the company in that capacity in January 2019. “I always thought that the best research is the one that is motivated by empirical, real problems. Amazon gives you a great opportunity to see the real problems,” he says.

Related content
How the Amazon Logistics Research Science team guides important decisions related to last-mile delivery.

Since then, he has been studying problems related to mechanism design and machine learning at Fulfillment by Amazon (FBA), the subdivision of Amazon’s Supply Chain Optimization Technologies (SCOT) organization for third-party sellers who use Amazon’s storage and fulfillment capabilities.

One of the challenges Belloni and his FBA colleagues are currently addressing has to do with capacity management. Third-party sellers own and control their own inventories, and Amazon, with limited information, determines how to both balance the demand for space and ensure fulfillment center capacity is used efficiently and is available for products that customers love. “There has been tons of amazing work and we continue to obsess on finding better ways to manage capacity,” Belloni said.

Coordinating and optimizing allocations is also at the core of a recent work by Belloni and colleagues. In the paper “Optimal Auction Design with Deferred Inspection and Reward”, the authors develop a mechanism to incentivize buyers within an auction to bid higher by rewarding with a bonus the ones whose bids are closer to the true value of the item. This strategy can only be used in certain settings, where it is possible to monitor how the buyer is monetizing that good.

In this interview, Belloni discusses how he and his co-authors — Saeed Alaei, Ali Makhdoumi and Azarakhsh Malekian — came up with this new auction design that is especially suitable for digital goods and how it may impact revenues.

  1. Q. 

    What is the mechanism that you and your colleagues developed to optimize auction design? What are the implications for digital goods?

    A. 

    The key thing about this paper is that, in certain settings, after the winner of an auction is revealed, we can actually learn what is the true value of the good for the agent [buyer]. Indeed, there are many settings where the values are (nearly) observed with some delay. In those cases, if the agent said the truth — that is, the bid is close to the true value — we can give them a bonus back from their initial deposits.

    Related content
    The 2001 paper was awarded for “foundational work initiating a long and fruitful line of work in approximately revenue-optimal auction design in prior free settings”.

    It turns out that we were able to fully characterize the optimal mechanism for a single agent. By using rewards after the inspection to help us screen the agent, we found that the optimal allocation is not a thresholding strategy, and instead is an increasing and continuous function of the reported value. Indeed, it is possible to have different payments (via the rewards) for the same allocation, which contrasts with the case without inspection where no such mechanism would be incentive compatible.

    The results are quite relevant in settings where it is possible to monitor the value (or performance) of the good for the bidder. Digital goods are certainly one application that motivated our setting. For example, consider a platform that would like to sell some preferred advertisement position for a digital good to be displayed. Because consumption of the digital good occurs within the platform, its value is observed, whether it is the winner of the specific auction or not.

    Thus, the paper provides insights on how to monetize on this additional monitoring while still allowing agents to fully control the maximum they would be paying to acquire the preferred advertisement position. This is attractive as agents are always concerned with liability and, in practice, they could be reluctant to accept a contract in which they do not know how much they could end up paying. So, we are taking this concern into consideration. We monitor them, but we cannot charge more than whatever the amount they bid. The agents are in full control of how much they will spend. Ultimately, we are rewarding a digital good that has high value to be able to screen further via monitoring.

  2. Q. 

    How were you able to extrapolate your results from a single buyer to multiple buyers?

    A. 

    A priori, it was unclear how the results would generalize for the multiple-agents case given the generality of the first result. The first step was to consider the so-called reduced-form representation where we model the expected allocation and payments of a bidder condition on his or her own type (by averaging out over the types of the other bidders). But to ensure the reduced form is implementable as an auction, it is well known the additional Border constraints needed to be considered, which can get tricky.

    Using duality theory, we then find a sufficient condition under which the Border constraint in the reduced form of the problem can be dealt with nicely. The sufficient technical condition on the hazard rate of the distribution of the maximum value is not needed in the single-agent case. Indeed, the result for a single agent holds quite generally. Surprisingly, the same structural properties in the single-agent case are still preserved in the multiple-agents case.

    Related content
    Amazon Research Award recipient Éva Tardos studies complex theoretical questions that have far-ranging practical consequences.

    Importantly, we provide an implementation of our optimal auction for multiple agents — Border constraints guarantee an implementation exists but do not tell us how. In particular, we show that the implementation of the optimal auction involves allocating to the agent with the maximum bid and then rewarding this agent if they report truthfully. One aspect of this setup with inspection is that we can further distinguish bidders by having more freedom to manipulate the amount of allocation and payments. In typical auctions, without inspection, there is no value to do that and agents either get the good or not. In our case, we can essentially give you the good with only 50% chance if you bid low, for example.

    Indeed, we increase the chance of allocating the good as the bids increase and when we reach 100% change we can further increase the reward for reporting correctly. So, if you think about a second price auction, for example, the agent pays the second-highest price, and that's it. Here, the monitoring allows us further screen bidders after they bid which allows us to refine the final payments through the bonus. Thus bidders have an additional incentive to pay more (even in a single-agent case) just to make sure that they will have a higher chance of getting the good.

  3. Q. 

    What impact does your optimization have on revenue? And how does that differ from auctions in classic settings?

    A. 

    This auction will, by design, generate higher revenues than the standard option (without monitoring). Intuitively, because of the bonus, if the agent tries to take advantage of you by bidding too low, they are not getting any bonus back. Now, if the agent tells you the truth, then they're going to get a decent bonus. So, this creates this incentive that makes them willing to push towards the true value.

    Related content
    Amazon Scholar David Card and Amazon academic research consultant Guido Imbens talk about the past and future of empirical economics.

    In the paper, we present a nice characterization of why the revenue is going to be bigger. The typical idea in an auction is that you need to pay information rent for the agents. And what happens is that this monitoring reduces the information rent by design. More precisely, the information rent gets reduced by a factor related to the best alternative bid the agent could place. That comes out very clearly in the math.

    We cannot say that we are going to do 20% or 30% more because that's very specific of the company. However, note that this will be particularly impactful with a small number of agents. Thin markets where there is a single bidder, for example, who could typically walk away with a lot of surplus. In specific settings (depending on distributions, number of agents, etc.) we provide examples in the paper where gains are significant. Nonetheless, we can clearly say that we always reduce the information rent.

Related content

US, CA, San Francisco
Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will contribute directly to AI agent development in an applied research role, including model training, dataset design, and pre- and post-training optimization. You will be hired as a Member of Technical Staff.
US, WA, Seattle
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Team Just Walk Out (JWO) is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, we’ll charge your account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths’ most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design. Key job responsibilities Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As an Applied Scientist, you will help solve a variety of technical challenges and mentor other scientists. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. A key focus of this role will be developing and implementing advanced visual reasoning systems that can understand complex spatial relationships and object interactions in real-time. You'll work on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual cues. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
US, MA, Boston
We're a new research lab based in San Francisco and Boston focused on developing foundational capabilities for useful AI agents. We're pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer human goals. We're particularly excited about combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. We're a small, talent-dense team with the resources and scale of Amazon. Each team has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. AI agents are the next frontier—the right research bets can reinvent what's possible. Join us and help build this lab from the ground up. Key job responsibilities * Define the product vision and roadmap for our agentic developer platform, translating research into products developers love * Partner deeply with research and engineering to identify which capabilities are ready for productization and shape how they're exposed to customers * Own the developer experience end-to-end from API design and SDK ergonomics to documentation, sample apps, and onboarding flows * Understand our customers deeply by engaging directly with developers and end-users, synthesizing feedback, and using data to drive prioritization * Shape how the world builds AI agents by defining new primitives, patterns, and best practices for agentic applications About the team Our team brings the AGI Lab's agent capabilities to customers. We build accessible, usable products: interfaces, frameworks, and solutions, that turn our platform and model capabilities into AI agents developers can use. We own the Nova Act agent playground, Nova Act IDE extension, Nova Act SDK, Nova Act AWS Console, reference architectures, sample applications, and more.
CA, ON, Toronto
The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through state-of-the-art generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value. Curious about our advertising solutions? Discover more about Sponsored Products and Sponsored Brands to see how we’re helping businesses grow on Amazon.com and beyond! Key job responsibilities This role will be pivotal in redesigning how ads contribute to a personalized, relevant, and inspirational shopping experience, with the customer value proposition at the forefront. Key responsibilities include, but are not limited to: - Contribute to the design and development of GenAI, deep learning, multi-objective optimization and/or reinforcement learning empowered solutions to transform ad retrieval, auctions, whole-page relevance, and/or bespoke shopping experiences. - Collaborate cross-functionally with other scientists, engineers, and product managers to bring scalable, production-ready science solutions to life. - Stay abreast of industry trends in GenAI, LLMs, and related disciplines, bringing fresh and innovative concepts, ideas, and prototypes to the organization. - Contribute to the enhancement of team’s scientific and technical rigor by identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. - Mentor and grow junior scientists and engineers, cultivating a high-performing, collaborative, and intellectually curious team. A day in the life As an Applied Scientist on the Sponsored Products and Brands Off-Search team, you will contribute to the development in Generative AI (GenAI) and Large Language Models (LLMs) to revolutionize our advertising flow, backend optimization, and frontend shopping experiences. This is a rare opportunity to redefine how ads are retrieved, allocated, and/or experienced—elevating them into personalized, contextually aware, and inspiring components of the customer journey. You will have the opportunity to fundamentally transform areas such as ad retrieval, ad allocation, whole-page relevance, and differentiated recommendations through the lens of GenAI. By building novel generative models grounded in both Amazon’s rich data and the world’s collective knowledge, your work will shape how customers engage with ads, discover products, and make purchasing decisions. If you are passionate about applying frontier AI to real-world problems with massive scale and impact, this is your opportunity to define the next chapter of advertising science. About the team The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value. Curious about our advertising solutions? Discover more about Sponsored Products and Sponsored Brands to see how we’re helping businesses grow on Amazon.com and beyond!
US, MA, N.reading
Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic dexterous manipulation, locomotion, and human-robot interaction. This role presents an opportunity to shape the future of robotics through innovative applications of deep learning and large language models. At Amazon Industrial Robotics we leverage advanced robotics, machine learning, and artificial intelligence to solve complex operational challenges at an unprecedented scale. Our fleet of robots operates across hundreds of facilities worldwide, working in sophisticated coordination to fulfill our mission of customer excellence. We are pioneering the development of dexterous manipulation system that: - Enables unprecedented generalization across diverse tasks - Enables contact-rich manipulation in different environments - Seamlessly integrates low-level skills and high-level behaviors - Leverage mechanical intelligence, multi-modal sensor feedback and advanced control techniques. The ideal candidate will contribute to research that bridges the gap between theoretical advancement and practical implementation in robotics. You will be part of a team that's revolutionizing how robots learn, adapt, and interact with their environment. Join us in building the next generation of intelligent robotics systems that will transform the future of automation and human-robot collaboration. Key job responsibilities - Design and implement methods for dexterous manipulation - Design and implement methods for use of dexterous end effectors with force and tactile sensing - Develop a hierarchical system that combines low-level control with high-level planning - Utilize state-of-the-art manipulation models and optimal control techniques
US, MA, Boston
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for a Research Scientist with strong technical skills which includes coding and natural language processing experience in dataset construction, training and evaluating models, and automatic processing of large datasets. You will play a critical role in driving innovation and advancing the state-of-the-art in natural language processing and machine learning. You will work closely with cross-functional teams, including product managers, language engineers, and other scientists. Key job responsibilities Specifically, the Research Scientist will: • Ensure quality of speech/language/other data throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. • Clean, analyze and select speech/language/other data to achieve goals • Build and test models that elevate the customer experience • Collaborate with colleagues from science, engineering and business backgrounds • Present proposals and results in a clear manner backed by data and coupled with actionable conclusions • Work with engineers to develop efficient data querying infrastructure for both offline and online use cases
US, MA, Boston
AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for a Research Scientist with strong technical skills which includes coding and natural language processing experience in dataset construction, training and evaluating models, and automatic processing of large datasets. You will play a critical role in driving innovation and advancing the state-of-the-art in natural language processing and machine learning. You will work closely with cross-functional teams, including product managers, language engineers, and other scientists. Key job responsibilities Specifically, the Research Scientist will: • Ensure quality of speech/language/other data throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. • Clean, analyze and select speech/language/other data to achieve goals • Build and test models that elevate the customer experience • Collaborate with colleagues from science, engineering and business backgrounds • Present proposals and results in a clear manner backed by data and coupled with actionable conclusions • Work with engineers to develop efficient data querying infrastructure for both offline and online use cases
US, WA, Bellevue
This is currently a 12 month temporary contract opportunity with the possibility to extend to 24 months based on business needs. The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, WA, Bellevue
This is currently a 12 month temporary contract opportunity with the possibility to extend to 24 months based on business needs. The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, WA, Seattle
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. We are seeking a highly skilled and analytical Research Scientist. You will play an integral part in the measurement and optimization of Amazon Music marketing activities. You will have the opportunity to work with a rich marketing dataset together with the marketing managers. This role will focus on developing and implementing causal models and randomized controlled trials to assess marketing effectiveness and inform strategic decision-making. This role is suitable for candidates with strong background in causal inference, statistical analysis, and data-driven problem-solving, with the ability to translate complex data into actionable insights. As a key member of our team, you will work closely with cross-functional partners to optimize marketing strategies and drive business growth. Key job responsibilities Develop Causal Models Design, build, and validate causal models to evaluate the impact of marketing campaigns and initiatives. Leverage advanced statistical methods to identify and quantify causal relationships. Conduct Randomized Controlled Trials Design and implement randomized controlled trials (RCTs) to rigorously test the effectiveness of marketing strategies. Ensure robust experimental design and proper execution to derive credible insights. Statistical Analysis and Inference Perform complex statistical analyses to interpret data from experiments and observational studies. Use statistical software and programming languages to analyze large datasets and extract meaningful patterns. Data-Driven Decision Making Collaborate with marketing teams to provide data-driven recommendations that enhance campaign performance and ROI. Present findings and insights to stakeholders in a clear and actionable manner. Collaborative Problem Solving Work closely with cross-functional teams, including marketing, product, and engineering, to identify key business questions and develop analytical solutions. Foster a culture of data-informed decision-making across the organization. Stay Current with Industry Trends Keep abreast of the latest developments in data science, causal inference, and marketing analytics. Apply new methodologies and technologies to improve the accuracy and efficiency of marketing measurement. Documentation and Reporting Maintain comprehensive documentation of models, experiments, and analytical processes. Prepare reports and presentations that effectively communicate complex analyses to non-technical audiences.