Careers

AWS AI Research and Education is looking for world class scientists to join the group working on improving retrieval augmented generations in LLMs leading to grounded responses in LLM ouputs. The individual will develop innovative approaches in deep learning, graph neural network modeling, fusing heterogeneous sources, setting up benchmarks, leveraging LLMs for creating rich context and incorporating domain constraints. The individual will interact closely with our customers and with the academic community. The individual will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. We are open to hiring candidates to work out of one of the following locations: Santa Clara, CA, USA

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will help some of our largest customers build and deploy GenAI enabled applications using Amazon SageMaker, fine tune and build Generative AI models, and help enterprise customers leverage these models to power end applications. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services. At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience in our products are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage. AWS is looking for a Generative AI Data Scientist, who will be the Subject Matter Expert (SME) for helping customers in designing solutions that leverage our Generative AI services. You will interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI. As part of the Generative AI Worldwide Specialist organization, you will work closely with other Data Scientists and Machine Learning Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. You will develop white papers, blogs, reference implementations, and presentations to enable customers and partners to fully leverage Generative AI services on Amazon Web Services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS Generative AI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review. You must have deep technical experience working with technologies related to large language models including LLM architectures, model evaluation, adapters, pre-training and fine-tuning techniques. You should be proficient with design, deployment, and evaluation of LLM-powered agents and tools and orchestration approaches. You must have experience with embedding model fine tuning and retrieval method evaluation approaches. Candidates must have great communication skills and be very technical, with the ability to impress Amazon Web Services customers at any level, from executive to developer. Previous experience with Amazon Web Services is desired but not required, provided you have experience building large scale solutions. You will get the opportunity to work directly with senior ML engineers and Data Scientists at customers, partners and Amazon Web Services service teams, influencing their roadmaps and driving innovation. Key job responsibilities - Customer Advisor- Implement, and deploy state of the art machine learning algorithms under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers and with the academic community. - Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc. - Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements. - Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback. - Develop and support an AWS internal community of ML related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

Alexa is the groundbreaking intelligent agent that has changed customers’ lives and made voice driven experiences a reality today. If you are passionate about innovating in the space of artificial intelligence and are a highly-motivated, talented software engineer who wants to bring AI into the lives of our youngest customers, then come join the newly formed Alexa Kids Experience team. To realize our vision of making Alexa a fun, supportive, and educational companion for kids, engineers on our team must innovate to build unique Alexa experiences from ground-up and solve a range of technical challenges across the Alexa architecture. We will leverage speech recognition, natural language processing, interactive voice dialogs, distributed systems, knowledge graph, and much more, to build solutions that scale to millions of devices and customers across the globe. If you are holding out for an opportunity to: - Make a huge impact as an individual - Be part of a team of smart and passionate professionals who will challenge you to grow every day - Solve difficult challenges using your expertise in coding elegant and practical solutions - Create applications at a massive scale used by millions of people - Work with machine learning systems to deliver real experiences, not just research And you are experienced with… - Drive applied science (machine learning) projects end-to-end ~ from ideation, analysis, prototyping, development, metrics, and monitoring - Conduct deep analyses on massive user and contextual data sets - Propose viable modeling ideas to advance optimization or efficiency, with supporting argument, data, or, preferably, preliminary results - Design, develop, and maintain scalable, Machine Learning models with automated training, validation, monitoring and reporting - Stay familiar with the field and apply state-of-the-art Machine Learning techniques to NLP and related optimization problems - Produce peer-reviewed scientific paper in top journals and conferences And you constantly look for opportunities to… - Innovate, simplify, reduce waste, and increase efficiencies - Use data to make decisions and validate assumptions - Automate processes otherwise performed by humans Learn from others and help grow those around you ...then we would love to chat! In 2024, we have the opportunity to build new products and features from the ground up with generative AI and we are looking for strong, bias for action engineering leaders who are not afraid of taking bold bets and trying new things to improve customer experience for Alexa. As part of a new and growing team, you will be iterating on new features and products to help drive innovation and expansion. You will work on cross-functional and cross-domain opportunities; tackle challenging projects aim to accelerate experimentations in Alexa; and build out operating mechanisms and technology to enable novel customer experiences. You will be instrumental in setting the team culture, quality bar, engineering best practices, and norms. Mentoring and growing the team around you will be one of the primary ways you measure your own success. You will have the opportunity to contribute and develop deep expertise in the areas of distributed systems, machine learning, conversational technologies, user interfaces (including voice and natural user interfaces), data storage and data pipelines. This role is exciting for scientists who love to apply startup mindset to their day-to-day, enjoy working cross-functionally to master both business and technology knowledge, and are passionate about building engineering best practices. If you are looking for opportunity to learn, grow and lead, this is the position for you. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Prime Video (PV) Global Brand & Digital Intelligence team is hiring a passionate and solution oriented Sr. Data Scientist to build new scientific approaches to evaluate and strengthen the overall health of the PV brand and digital presence globally. You are a strategic-minded professional with a proven track record of using machine learning and statistical approaches to drive business outcomes. You will be expected to work on numerous aspects of Machine Learning such as feature engineering, predictive modeling, probabilistic modeling, hyper-parameter tuning, scalable inference methods and reinforcement learning. Key job responsibilities - Design, implement, test, deploy, and maintain innovative data and machine learning solutions to accelerate our business. - Proactively and independently work with stakeholders to construct use cases and associated standardized outputs - Operationalize creation of reports across multiple large data sources to inform ongoing business reviews - Actively manage the timeline and deliverables of projects - Participate in regular leadership meetings and communicate roadblocks to stakeholders and propose solutions - Collaborate with other team leads to set the vision for the organization’s Data Science capability - Create and run experiments as needed to evaluate the impact of potential changes to in-app branding - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder About the team Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. The PV Global Brand & Digital Intelligence team drives global PV brand strategy decision-making by deeply understanding how audiences perceive the Prime Video service and which levers are most influential in driving brand love. We work closely with teams responsible for planning and executing strategies to drive the future of the PV brand. As part of the broader PV organization, you will have the opportunity to partner with and learn from a strong community of data scientists, economists, software developers and more. We are open to hiring candidates to work out of one of the following locations: Culver City, CA, USA

Advertising at Amazon is growing incredibly fast by providing efficient tools to drive sales for our vendors and sellers. These customers need tools and guidance that help them get the most from their advertising dollar in the least time. As an Applied Scientist on the CreativeX Reporting Experience team, you will analyze, understand and build innovative new experiences that help advertisers get the most of their campaigns. You will also work on core LLM technologies, including developing best-in-class modeling and prompt optimization algorithms to enable new ad products and generative AI experiences. If you enjoy working with high performing teams, being part of a rapidly growing business, and inventing creative solutions to complex problems, this may be the role for you. The CreativeX Reporting Experience team is responsible for the software and algorithms that hundreds of thousands of advertisers use to manage their advertising strategies on Amazon. Our mission is to create a best-in-class Conversational AI that is intuitive, intelligent, and responsive, by developing superior Large Language Models (LLM) solutions and services. These solutions and services are also a fast evolving fabric that enable rapid development by teams across Ads. You will leverage your technical expertise and experience to collaborate with other talented applied scientists and engineers to research and develop novel algorithms and modeling techniques to reduce friction and enable natural and contextual conversations Great candidates for this role will have good communication skills and know how to work collaboratively. They also would have hands-on experience in developing LLM solutions, enjoy operating in dynamic environments, and moving fast to ship solutions and then iterating on user feedback and interactions. Most important, they will work shoulder-to-shoulder with other senior scientists, engineers, product leaders, and software development managers to deliver truly innovative our products. We are open to hiring candidates to work out of one of the following locations: Austin, TX, USA

The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist with experience in semiconductor process development who will aid in AWS’s effort to bring cloud quantum computing services to its worldwide customer base. You will join a multi-disciplinary team of scientists, and hardware and software engineers working at the forefront of quantum computing. Through your work inside and outside of the cleanroom environment in the fabrication research and development group, you will solve problems related to developing next-generation quantum processors. Candidates must have a demonstrated background in sound scientific and engineering principles, and must have excellent data analysis, bias for action, problem solving, and communication skills, and be highly motivated and curious to research and learn new technical topics as needed. As a research scientist you will be expected to work on new ideas and stay abreast of novel approaches in fabricating and packaging superconducting quantum processors. Working effectively within a team environment is critical. Key job responsibilities Responsibilities include developing novel processes to fabricate high-coherence superconducting qubits; developing advanced 3DI interconnect and routing technologies for integrating superconducting quantum technologies; analyzing inline metrology and electrical test data; writing production standard operating procedures to transfer newly-developed processes to production teams; interacting with project leads to provide feedback that continuously improves different processes. A day in the life The candidate will develop novel technologies using micro-/nano-fabrication techniques inside the cleanroom (independently or in collaboration with other scientists and engineers) for next-generation quantum computing. Outside the cleanroom, the candidate will plan experiments, analyze data, and conceive future innovations. About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. We are open to hiring candidates to work out of one of the following locations: Pasadena, CA, USA

Are you a scientist interested in pushing the state of the art in LLMs, ML or Computer Vision forward? Are you interested in working on ground-breaking research projects that will lead to great products and scientific publications? Do you wish you had access to large datasets? Answer yes to any of these questions and you’ll fit right in here at Amazon. We are looking for a hands-on researcher, who wants to derive, implement, and test the next generation of Generative AI algorithms (either LLMs, Diffusion Models, auto-regressors, VAEs, or other generative models). The research we do is innovative, multidisciplinary, and far-reaching. We aim to define, deploy, and publish cutting edge research. In order to achieve our vision, we think big and tackle technology problems that are cutting edge. Where technology does not exist, we will build it. Where it exists we will need to modify it to make it work at Amazon scale. We need members who are passionate and willing to learn. “Amazon Science gives you insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work.” Please visit https://www.amazon.science for more information #hltech #hitech Key job responsibilities - Derive novel ML or Computer Vision or LLMs and NLP algorithms - Design and develop scalable ML solutions - Work with very large datasets - Work closely with software engineering teams and Product Managers to deploy your innovations - Publish your work at major conferences/journals. - Mentor team members in the use of your Generative AI and LLMs. About the team We are a tight-knit group that shares our experiences and help each other succeed. We believe in team work. We love hard problems and like to move fast in a growing and changing environment. We use data to guide our decisions and we always push the technology and process boundaries of what is feasible on behalf of our customers. If that sounds like an environment you like, join us. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

The Mission of Amazon's Artificial General Intelligence (AGI) team is to "Build world-class general-purpose intelligence services that benefits every Amazon business and humanity." Are you a data enthusiast? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? If so, then this position is for you! We are looking for a motivated individual with strong analytical and communication skills to join us. In this role, you will apply advanced analytics techniques, AI/ML, and statistical concepts to derive insights from massive datasets. The ideal candidate should have expertise in AI/ML, statistical analysis, and the ability to write code for building models and pipelines to automate data and analytics processing. They will help us design experiments, build models, and develop appropriate metrics to deeply understand the strengths and weaknesses of our systems. They will build dashboards to automate data collection and reporting of relevant data streams, providing leadership and stakeholders with transparency into our system's performance. They will turn their findings into actions by writing detailed reports and providing recommendations on where we should focus our efforts to have the largest customer impact. A successful candidate should be a self-starter, comfortable with ambiguity with strong attention to detail, and have the ability to work in a fast-paced and ever-changing environment. They will also help coach/mentor junior scientists in the team. The ideal candidate should possess excellent verbal and written communication skills, capable of effectively communicating results and insights to both technical and non-technical audiences We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Seattle, WA, USA | Sunnyvale, CA, USA

Where will Amazon's growth come from in the next year? What about over the next five? Which product lines are poised to quintuple in size? Are we investing enough in our infrastructure, or too much? How do our customers react to changes in prices, product selection, or delivery times? These are among the most important questions at Amazon today. The Topline Forecasting team in the Supply Chain Optimization Technologies (SCOT) group is looking for innovative, passionate and results-oriented Principal Economist to provide thought-leadership to help answer these questions. You will have an opportunity to own the long-run outlook for Amazon’s global consumer business and shape strategic decisions at the highest level. The successful candidate will be able to formalize problem definitions from ambiguous requirements, build econometric models using Amazon’s world-class data systems, and develop cutting-edge solutions for non-standard problems. Key job responsibilities - You understand the state-of-the-art in time series and econometric modeling. - You apply econometric tools and theory to solve business problems in a fast moving environment. - You excel at extracting insights and correct interpretations from data using advanced modeling techniques. - You communicate insights in a digestible manner to senior leaders in Finance and Operations within the company. - You are able to anticipate future business challenges and key questions, and have the ability to design modeling solutions to tackle them. - You have broad influence over the Topline team’s scientific research agenda and deliverables. - You contribute to the broader Econ research community in Amazon. - You advise other economists on scientific best-practices and raise the bar of research. - You will actively mentor other scientists and contribute to their career development. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | New York, NY, USA

The Artificial General Intelligence team (AGI) has an exciting position for an Applied Scientist with a strong background NLP and Large Language Models to help us develop state-of-the-art conversational systems. As part of this team, you will collaborate with talented scientists and software engineers to enable conversational assistants capabilities to support the use of external tools and sources of information, and develop novel reasoning capabilities to revolutionise the user experience for millions of Alexa customers. Key job responsibilities As an Applied Scientist, you will develop innovative solutions to complex problems to extend the functionalities of conversational assistants . You will use your technical expertise to research and implement novel algorithms and modelling solutions in collaboration with other scientists and engineers. You will analyse customer behaviours and define metrics to enable the identification of actionable insights and measure improvements in customer experience. You will communicate results and insights to both technical and non-technical audiences through written reports, presentations and external publications. We are open to hiring candidates to work out of one of the following locations: Cambridge, GBR | London, GBR