Careers

The Postdoc for this role will research safety and efficiency aspects of generative AI for industries. From the safety perspective, the postdoc will research and present (internally and externally) a novel contribution to hallucination reduction, model/data/prompt safety or privacy-preserving training or fine-tuning methods with direct applications in one of our core industry segments. From the efficiency perspective, the postdoc will research and present a novel contribution to training, fine-tuning or operationalization methods that reduce cost, memory or carbon footprint of foundation models with a demonstration of its application in one of our core industry segments. Key job responsibilities This is a unique opportunity for a Postdoc to spearhead the effort to address safety and efficiency challenges behind adopting generative AI for Amazon's funded and ongoing industry product initiatives. This research will feed directly into Amazon's generative AI product strategies and features with industry customers and AIP segments. About the team The AWS Industry Products (AIP) team directly collaborates with strategic customers to build new, industry-specific products that directly impact and transform industries at AWS scale. We are a team of innovators that tackle difficult problems, and build products through fast iteration in a start-up like environment. AIP SCIFI team was formed to empower our customers to make better data-driven decisions by leveraging data science techniques such as ML and optimization.

Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing groundbreaking products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! Key job responsibilities * Design, develop, and evaluate highly innovative models for Natural Language Programming (NLP), Large Language Model (LLM), or Large Computer Vision projects. * Use SQL to query and analyze the data. * Use Python, Jupyter notebook, and Pytorch to train/test/deploy ML models. * Use machine learning and analytical techniques to create scalable solutions for business problems. * Research and implement novel machine learning and statistical approaches. * Mentor junior scientists and interns by providing technical guidance for their projects. * Work closely with data & software engineering teams to build model implementations and integrate successful models and algorithms in production systems at very large scale. A day in the life If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan Learn more about our benefits here: https://amazon.jobs/en/internal/benefits/us-benefits-and-stock About the team When a customer returns a package to Amazon, the request and package will be passed through our WWRR machine learning (ML) systems so that we could improve the customer experience, identify return root cause, optimize re-use, and evaluate the returned package. Our problems touch multiple modalities spanning from: textual, categorical, image, to speech data. We operate at large scale and rely on state-of-the-art modeling techniques to power our ML models: XGBoost, BERT, Vision Transformers, Large Language Models.

Amazon is looking for talented Postdoctoral Scientists to join our Forward Looking Initiatives & Technology Enablers (FLITE) Team for a one-year, full-time research position. The Forward Looking Initiatives & Technology Enablers (FLITE) Team. FLITE’s charter is to enable Amazon Robotics Manipulation Organization to innovate on advanced technology development. The research work for this position will explore generalization of grasp policies in simulation and on novel hardware platforms. The Postdoc will research, propose, and develop policies by leveraging the state-of-the-art visuomotor polices, data-efficient reinforcement learning methods, and foundation models for robotic perception and manipulation. The candidate will prototype algorithms in simulation and then deploy promising solutions to real and novel hardware. They will provide direction on where we should be focusing our efforts in this rapidly developing field and innovate and iterate on deep learning solutions for robotic manipulation. Key job responsibilities • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.

Are you passionate about innovation? Are you Customer Obsessed? We are looking for a passionate, talented, and inventive Economist with expertise in applied econometrics and causal machine learning to help the Switchback design and implement solutions to answer challenging questions such as optimizing Amazon’s portfolio of retail products Switchback's mission is to empower Amazon teams to make rapid, data-driven decisions on product content optimization. We are building an innovative approach to product content experimentation at Amazon scale, and also through partnerships with Amazon technical teams around the world including Central organizations. You will work with other Scientists and Software Engineers to build causal models supporting business decision making. You will collaborate with recognized experts in business, science and engineering. You will work closely with our business partners to define requirements, propose and review modeling approaches, prototype code and deep dive on analyses to help inform decision making. You will have the opportunity to work with the largest online retail search application in the world, both in terms of users, catalogue size, and computing resources, to build scalable models at the forefront of causal ML/AI and dynamic causal methods, and apply these to large scale datasets.