A quick guide to Amazon’s 45-plus NAACL papers

The breadth and originality of Amazon’s natural-language-processing research are on display at the annual meeting of the North American chapter of the Association for Computational Linguistics.

Amazon’s 45-plus papers at the annual meeting of the North American chapter of the Association for Computational Linguistics, which begins next week, sorted by research area.

Continual learning

Lifelong pretraining: Continually adapting language models to emerging corpora
Xisen Jin, Dejiao Zhang, Henghui Zhu, Wei Xiao, Shang-Wen Li, Xiaokai Wei, Andrew O. Arnold, Xiang Ren

Local-to-global learning for iterative training of production SLU models on new features
Yulia Grishina, Daniil Sorokin

Overcoming catastrophic forgetting during domain adaptation of seq2seq language generation
Dingcheng Li, Zheng Chen, Eunah Cho, Jie Hao, Xiaohu Liu, Xing Fan, Chenlei (Edward) Guo, Yang Liu

Overcoming catastrophic forgetting.png
In "Overcoming catastrophic forgetting during domain adaptation of seq2seq language generation", Amazon researchers propose a method for estimating how much data representations shift when an existing model is trained on a new task (right).

Temporal generalization for spoken language understanding
Judith Gaspers, Anoop Kumar, Greg Ver Steeg, Aram Galstyan

Data augmentation

Constraining word alignments with posterior regularization for label transfer
Kevin Martin Jose, Thomas Gueudré

Word alignments.png
An example of the difficulty in using word alignment to transfer textual labels from one language to another. In English, the article "the" is assigned the label "o", for "other"; in French, the abbreviated article is combined with its noun, and both receive the same label ("type"). From "Constraining word alignments with posterior regularization for label transfer".

Controlled data generation via insertion operations for NLU
Manoj Kumar, Haidar Khan, Yuval Merhav, Wael Hamza, Anna Rumshisky, Rahul Gupta

Efficient semi supervised consistency training for natural language understanding
George Leung, Joshua Tan

Learning to generate examples for semantic processing tasks
Danilo Croce, Simone Filice, Giuseppe Castellucci, Roberto Basili

Dialogue

Learning dialogue representations from consecutive utterances
Zhihan Zhou, Dejiao Zhang, Wei Xiao, Nicholas Dingwall, Xiaofei Ma, Andrew O. Arnold, Bing Xiang

Massive-scale decoding for text generation using lattices
Jiacheng Xu, Siddhartha Reddy Jonnalagadda, Greg Durrett

Entity linking, resolution, and typing

Contrastive representation learning for cross-document coreference resolution of events and entities
Benjamin Hsu, Graham Horwood

Improving entity disambiguation by reasoning over a knowledge base
Tom Ayoola, Joseph Fisher, Andrea Pierleoni

ReFinED: An efficient zero-shot-capable approach to end-to-end entity linking
Tom Ayoola, Shubhi Tyagi, Joseph Fisher, Christos Christodoulopoulos, Andrea Pierleoni

Instilling type knowledge in language models via multi-task QA
Shuyang Li, Mukund Sridhar, Chandana Satya Prakash, Jin Cao, Wael Hamza, Julian McAuley

Explainable AI

Entailment trees.png
In "Entailment tree explanations via iterative retrieval-generation reasoner", Amazon researchers propose a method for explaining the outputs of large language models by logically recombining premises extracted from supporting textual evidence.

Entailment tree explanations via iterative retrieval-generation reasoner
Danilo Neves Ribeiro, Shen Wang, Xiaofei Ma, Rui Dong, Xiaokai Wei, Henry Zhu, Xinchi Chen, Zhiheng Huang, Peng Xu, Andrew O. Arnold, Dan Roth

Locally aggregated feature attribution on natural language model understanding
Sheng Zhang, Jin Wang, Haitao Jiang, Rui Song

Extreme multilabel classification

Augmenting training data for massive semantic matching models in low-traffic e-commerce stores
Ashutosh Joshi, Shankar Vishwanath, Choon Hui Teo, Vaclav Petricek, Vishy Vishwanathan, Rahul Bhagat, Jonathan May

Extreme zero shot learning for extreme text classification
Yuanhao Xiong, Wei-Cheng Chang, Cho-Jui Hsieh, Hsiang-Fu Yu, Inderjit S. Dhillon

Federated learning

Federated learning with noisy user feedback
Rahul Sharma, Anil Ramakrishna, Ansel MacLaughlin, Anna Rumshisky, Jimit Majmudar, Clement Chung, Salman Avestimehr, Rahul Gupta

Keyword spotting

AB/BA analysis: A framework for estimating keyword spotting recall improvement while maintaining audio privacy
Raphael Petegrosso, Vasistakrishna Baderdinni, Thibaud Senechal, Benjamin L. Bullough

Machine translation

CoCoA-MT: A dataset and benchmark for contrastive controlled MT with application to formality
Maria Nadejde, Anna Currey, Benjamin Hsu, Xing Niu, Marcello Federico, Georgiana Dinu

Dynamic pulling.png
In federated learning, distributed copies of a neural network are trained locally, and only their updates (red) are sent to a central model. "Training mixed-domain translation models via federated learning" introduces a technique called dynamic pulling, in which distributed models with large shifts in parameter values between training rounds (lower left) see their parameters pulled into the central model separately from those of models with smaller shifts.

The devil is in the details: On the pitfalls of vocabulary selection in neural machine translation
Tobias Domhan, Eva Hasler, Ke Tran, Sony Trenous, Bill Byrne, Felix Hieber

Training mixed-domain translation models via federated learning
Peyman Passban, Tanya G. Roosta, Rahul Gupta, Ankit Chadha, Clement Chung

Multitask learning

Asynchronous convergence in multi-task learning via knowledge distillation from converged tasks
Weiyi Lu, Sunny Rajagopalan, Priyanka Nigam, Jaspreet Singh, Xiaodi Sun, Yi Xu, Belinda Zeng, Trishul Chilimbi

Exploring the role of task transferability in large-scale multi-task learning
Vishakh Padmakumar, Leonard Lausen, Miguel Ballesteros, Sheng Zha, He He, George Karypis

Named-entity recognition

Dynamic gazetteer integration in multilingual models for cross-lingual and cross-domain named entity recognition
Besnik Fetahu, Anjie Fang, Oleg Rokhlenko, Shervin Malmasi

NER-MQMRC: Formulating named entity recognition as multi question machine reading comprehension
Anubhav Shrimal, Avi Jain, Kartik Mehta, Promod Yenigalla

Question answering

Answer consolidation: Formulation and benchmarking
Wenxuan Zhou, Qiang Ning, Heba Elfardy, Kevin Small, Muhao Chen

Paragraph-based transformer pre-training for multi-sentence inference
Luca Di Liello, Siddhant Garg, Luca Soldaini, Alessandro Moschitti

PerKGQA: Question answering over personalized knowledge graphs
Ritam Dutt, Kasturi Bhattacharjee, Rashmi Gangadharaiah, Dan Roth, Carolyn Penstein Rosé

Product answer generation from heterogeneous sources: A new benchmark and best practices
Xiaoyu Shen, Gianni Barlacchi, Marco Del Tredici, Weiwei Cheng, Adria de Gispert, Bill Byrne

Recommender systems

CERES: Pretraining of graph-conditioned transformer for semi-structured session data
Rui Feng, Chen Luo, Qingyu Yin, Bing Yin, Tuo Zhao, Chao Zhang

Self-learning

Failure point isolation.png
In "FPI: Failure point isolation in large-scale conversational assistants", Amazon researchers propose a method for deducing where in a conversational agent's processing pipeline an error has occurred.

FPI: Failure point isolation in large-scale conversational assistants
Rinat Khaziev, Usman Shahid, Tobias Röding, Rakesh Chada, Emir Kapanci, Pradeep Natarajan

Scalable and robust self-learning for skill routing in large-scale conversational AI systems
Mohammad Kachuee, Jinseok Nam, Sarthak Ahuja, Jin-Myung Won, Sungjin Lee

Self-aware feedback-based self-learning in large-scale conversational AI
Pragaash Ponnusamy, Clint Solomon Mathialagan, Gustavo Aguilar, Chengyuan Ma, Chenlei (Edward) Guo

Task-oriented parsing.png
An example of task-oriented semantic parsing, which converts natural language into a formal representation that an AI agent can act on. From "Compositional task-oriented parsing as abstractive question answering".

Semantic parsing

Compositional task oriented parsing as abstractive question answering
Wenting Zhao, Konstantine Arkoudas, Weiqi Sun, Claire Cardie

SeqZero: Few-shot compositional semantic parsing with sequential prompts and zero-shot models
Jingfeng Yang, Haoming Jiang, Qingyu Yin, Danqing Zhang, Bing Yin, Diyi Yang

Task adaptation

Attention fusion: A light yet efficient late fusion mechanism for task adaptation in NLU
Jin Cao, Chandana Satya Prakash, Wael Hamza

Empowering parameter-efficient transfer learning by recognizing the kernel structure in attention
Yifan Chen, Devamanyu Hazarika, Mahdi Namazifar, Yang Liu, Di Jin, Dilek Hakkani-Tür

Text mining

Distantly supervised aspect clustering and naming for e-commerce reviews
Prateek Sircar, Aniket Chakrabarti, Deepak Gupta, Anirban Majumdar

Efficient few-shot fine-tuning for opinion summarization
Arthur Bražinskas, Ramesh Nallapati, Mohit Bansal, Markus Dreyer

FactGraph: Evaluating factuality in summarization with semantic graph representations
Leonardo F. R. Ribeiro, Mengwen Liu, Iryna Gurevych, Markus Dreyer, Mohit Bansal

Knowledge selection.png
An example of how a conversational agent might incorporate facts gleaned form online sources (white boxes) into its conversational replies (blue boxes). From "Enhanced knowledge selection for grounded dialogues via document semantic graphs".

Enhanced knowledge selection for grounded dialogues via document semantic graphs
Sha Li, Madhi Namazifar, Di Jin, Mohit Bansal, Heng Ji, Yang Liu, Dilek Hakkani-Tür

Retrieval-augmented multilingual keyphrase generation with retriever-generator iterative training
Yifan Gao, Qingyu Yin, Zheng Li, Rui Meng, Tong Zhao, Bing Yin, Irwin King, Michael R. Lyu

What do users care about? Detecting actionable insights from user feedback
Kasturi Bhattacharjee, Rashmi Gangadharaiah, Kathleen McKeown, Dan Roth

Text-to-speech

Empathic machines: using intermediate features as levers to emulate emotions in text-to-speech systems
Saiteja Kosgi, Sarath Sivaprasad, Niranjan Pedanekar, Anil Nelakanti, Vineet Gandhi

Research areas

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US, CA, Pasadena
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ES, M, Madrid
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US, WA, Seattle
The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through generative and agentic AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences to transform every aspect of the advertising lifecycle; from ad creation, delivery, optimization, performance management, and beyond. We are a passionate group of innovators dedicated to developing state-of-the-art AI technologies that balance the needs of advertisers and enhance the shopping experience. Within SPB, the SPB Offsite (SPBO) team builds solutions to extend campaigns to reach customers off the store and extend shopping experiences on third-party sites where shoppers search and discover products. We use industry-leading machine learning, high-scale low-latency systems, and gen AI technologies to create better sponsored customer experiences off the store. The Principal Applied Scientist for SPBO leads the technical vision and scientific strategy for extending Amazon Advertising's sponsored experiences to the broader web—meeting shoppers wherever they search, browse, and discover products. This is a multi-disciplinary scientific space spanning machine learning, large-scale optimization, causal inference, NLP, information retrieval, and generative AI. You will define and drive the science roadmap for how Amazon connects advertisers with high-intent customers across third-party environments at massive scale and with low latency. As a GenAI-first organization, we build foundational and agentic models that power advertiser use cases across Ads, while empowering our Applied Scientists to directly build and ship products. You will be a hands-on technical leader who architects novel solutions end-to-end—from research through production—while mentoring a team of scientists across diverse domains. The problems you will tackle are among the hardest in ad tech. You will develop models that leverage Amazon's first-party shopping signals to reach high-value audiences in third-party environments where signal density differs fundamentally from on-Amazon contexts. You will innovate on real-time bidding, auction dynamics, and ranking models across heterogeneous supply sources with distinct inventory characteristics, latency constraints, and auction mechanics. You will design ML approaches that maintain effectiveness amid an evolving privacy landscape—turning constraints from cookie deprecation, regulation, and platform restrictions into innovation opportunities. You will influence attribution models that capture the incremental value of offsite advertising on shopping outcomes, bridging measurement gaps between offsite touchpoints and on-Amazon conversions. You will pioneer generative and agentic AI to personalize ad creatives and shopping experiences for offsite contexts, and develop scientific frameworks to optimize spend allocation across supply partners and channels. You will partner with engineering, product, and business leaders as well as external partners to shape product strategy with scientific insight and drive results at scale. You will represent Amazon Advertising's offsite science externally through patents and industry engagement. Key job responsibilities - Driving the scientific vision of the teams in your organization and advising and influencing its technical leadership on ad serving, bidding, ranking, and offsite advertising models and products. - Identifying, tackling, and proposing innovative solutions to intrinsically hard, previously unsolved problems in offsite ad tech. - Bringing clarity to complex problems, probing assumptions, illuminating pitfalls, fostering shared understanding, and guiding towards effective solutions. - Serving and being recognized by internal and external peers as a thought leader in offsite advertising science, including real-time bidding, personalization, privacy-preserving ML, and generative AI for ad experiences. - Influencing your team's science and business strategy by driving one or more team roadmaps contributing to the organization's roadmap and taking responsibility for some organizational goals. You drive multiple new product features from inception to production launch. - Guiding the career development of others, actively mentoring and educating the larger applied science community on trends, technologies, and best practices.
IN, HR, Gurugram
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for International Emerging Stores (IES). Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the International Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions across International Emerging Store (India, MENA, Far-East, LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide
CA, BC, Vancouver
This role is on the Core Tech Private Brands Analytics (PBA) team, a cross-functional team (software engineering, data science, data engineering, business intelligence) that owns Amazon Private Brands (APBs) central data infrastructure and builds platforms and models that help improve business performance. In this job you will build and improve forecasting and planning models across APB, partnering with business, science, and tech stakeholders. Day-to-day work includes end-to-end pipeline development (feature engineering through training and deployment) on SageMaker, S3, and Datanet, replacing manual spreadsheet-driven processes with reproducible code-driven pipelines and dashboards, evaluating model accuracy across business segments, and contributing to APB's science standards alongside a senior scientist assessing the org's AI framework and experimentation rigor. Key job responsibilities The ideal candidate has strong fundamentals in forecasting and applied ML, experience with Python and SQL, comfort working with large-scale retail datasets, and the ability to communicate findings clearly to non-technical partners.