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3 important themes from Amazon's 2019 NeurIPS papers

Time series forecasting, bandit problems, and optimization are integral to Amazon's efforts to deliver better value for its customers.

Last year, the first 2,000-2,500 publicly released tickets to the Conference on Neural Information Processing Systems, or NeurIPS, sold out in 12 minutes.

This year, the conference organizers moved to a lottery system, allowing aspiring attendees to register in advance and randomly selecting invitees from the pool of registrants. But they also bumped the number of public-release tickets up from around 2,000 to 3,500, testifying to the conference’s continued popularity.

At NeurIPS this year, there are 26 papers with Amazon coauthors. They cover a wide range of topics, but surveying their titles, Alex Smola, a vice president and distinguished scientist in the Amazon Web Services organization, discerns three prominent themes, all tied to Amazon’s efforts to deliver better value for its customers.

Those three themes are time series forecasting (and causality), bandit problems, and optimization.

1. Time series forecasting

Time series forecasting involves measuring some quantity over time — such as the number of deliveries in a particular region in the past six months, or the number of cloud servers required to support a particular site over the past two years — and attempting to project that quantity into the future.

“That’s something that is very dear to Amazon’s heart,” Smola says. “For anything that Amazon does, it’s really beneficial to have a good estimate of what our customers will expect from us ahead of time. Only by being able to do that will we be able to satisfy customers’ demands, be it for products or services.”

A sequence of basis time series, forecast into the near future and summed together to approximate a new time series.
The paper “Think Globally, Act Locally” examines data sets with many correlated time series, such as the demand curves for millions of products sold online. The researchers describe a method for constructing a much smaller set of “basis time series”; the time series for any given product can be approximated by a weighted sum of the bases.
Courtesy of the researchers

The basic mathematical framework for time series forecasting is a century old, but the scale of modern forecasting problems calls for new analytic techniques, Smola says.

“Problems are nowadays highly multivariate,” Smola says. “If you look at the many millions of products that we offer, you want to be able to predict fairly well what will sell, where and to whom.

“You need to make reasonable assumptions on how this very large problem can be decomposed into smaller, more tractable pieces. You make structural approximations, and sometimes those structural approximations are what leads to very different algorithms.

“So you might, for instance, have a global model, and then you have local models that address the specific items or address the specific sales. If you look at ‘Think Globally, Act Locally’” — a NeurIPS paper whose first author is Rajat Sen, an applied scientist in the Amazon Search group — “it’s already in the title. Or look at ‘High-Dimensional Multivariate Forecasting with Low-Rank Gaussian Copula Processes’. In this case, you have a global structure, but it’s only in a small subspace where interesting things happen.”

Side-by-side images depict correlations between taxi traffic at different points in Manhattan at different times of day
The paper "High-Dimensional Multivariate Forecasting with Low-Rank Gaussian Copula Processes" describes a method for predicting correlations among many parallel time series. In one example, the researchers forecast correlations between the taxi traffic at different points in New York City at different times of day. Red lines indicate strong correlations; blue lines indicate strong negative correlations. Weekend midday traffic patterns (left) show negative correlations between locations near the Empire State Building, suggesting that taxis tend to prefer different routes depending on traffic conditions. Weekend evening traffic patterns show positive correlations between the vicinity of the Empire State Building and areas with high concentrations of hotels.
Courtesy of the researchers

An aspect of forecasting that has recently been drawing more attention, Smola says, is causality. Where traditional machine learning models merely infer statistical correlations between data points, “it is ultimately the causal relationship that matters,” Smola says.

“I think that causality is one of the most interesting conceptual developments affecting modern machine learning,” says Bernhard Schölkopf, like Smola a vice president and distinguished scientist in Amazon Web Services. “This is the main topic that I have been interested in for the last decade.”

Two of Schölkopf’s NeurIPS papers — “Perceiving the Arrow of Time in Autoregressive Motion” and “Selecting Causal Brain Features with a Single Conditional Independence Test per Feature” — address questions of causality, as does “Causal Regularization”, a paper by Dominik Janzing, a senior research scientist in Smola’s group.

“Normal machine learning builds on correlations of other statistical dependences,” Schölkopf explains. “This is fine as long as the source of the data doesn't change. For example, if in the training set of an image recognition system, all cows are standing on green pasture, then it is fine for an ML system to use the green as a useful feature in recognizing cows, as long as the test set looks the same. If in the test set, the cows are standing on the beach, then such a purely statistical system can fail.

“More generally: causal learning and inference attempts to understand how systems respond to interventions and other changes, and not just how to predict data that looks more or less the same as the training data.”

2. Bandit problems

The second major theme that Smola discerns in Amazon scientists’ NeurIPS papers is a concern with bandit problems, a phrase that shows up in the titles of Amazon papers such as “MaxGap Bandit: Adaptive Algorithms for Approximate Ranking” and “Low-Rank Bandit Methods for High-Dimensional Dynamic Pricing”. Bandit problems take their name from one-armed bandits, or slot machines.

“It used to be that those bandits were all mechanical, so there would be slight variations between them, and some would have maybe a slightly a higher return than others,” Smola explains. “I walk into a den of iniquity, and I want to find the one-armed bandit where I will lose the least money or maybe make some money. And the only feedback I have is that I pull arms, and I get money or lose money. These are very unreliable, noisy events.”

Bandit problems present what’s known as an explore-exploit trade-off. The gambler must simultaneously explore the environment — determine which machines pay out the most — and exploit the resulting knowledge — concentrate as much money as possible on the high-return machines. Early work on bandit problems concerned identifying the high-return machines with minimal outlays.

“That problem was solved about 20 years ago,” Smola says. “What hasn’t been solved — and this is where things get a lot more interesting — is once you start adding context. Imagine that I get to show you various results as you’re searching for your next ugly Christmas sweater. The unfortunate thing is that the creativity of sweater designers is larger than what you can fit on a page. Now the context is essentially, what time, where from, which user, all those things. We want to find and recommend the ugly Christmas sweater that works specifically for you. This is an example where context is immediately relevant.”

It’s really beneficial to have a good estimate of what our customers will expect from us ahead of time. Only by being able to do that will we be able to satisfy customers’ demands.
Alex Smola, VP and distinguished scientist, Amazon

In the bandit-problem framework, in other words, the high-payout machines change with every new interaction. But there may be external signals that indicate how they’re changing.

Distributed computing, which is inescapable for today’s large websites, changes the structure of the bandit problem, too.

“Say you go to a restaurant, and the cook wants to improve the menu,” Smola says. “You can try out lots of new menu items, and that’s a good way to improve the menu overall. But if you start offering a lot of undercooked dishes because you’re experimenting, then at some point your loyal customers will stay away.

“Now imagine you have 100 restaurants, and they all do the same thing at the same time. They can’t necessarily communicate at the per-second level; maybe every day or every week they chat with each other. Now this entire exploration problem becomes a little more challenging, because if two restaurants try out the same undercooked dish, you make the customer less happy than you could have.

“So how does this map back into Amazon land? Well, if you have many servers doing this recommendation, the explore-exploit trade-off might be too aggressive if every one of them works on their own.”

3. Optimization

Finally, Smola says, “There is a third category of results that has to do with making algorithms faster. If you look at ‘Primal-Dual Block Frank-Wolfe’, ‘Communication-Efficient Distributed SGD with Sketching’, ‘Qsparse-Local-SGD’ — those are the workhorses that run underneath all of this. Making them more efficient is obviously something that we care about, so we can respond to customer requests faster, train algorithms faster.”

Bird’s-eye view

NeurIPS is a huge conference, with more than 1,400 accepted papers that cover a bewildering variety of topics. Beyond the Amazon papers, Caltech professor and Amazon fellow Pietro Perona identifies three research areas as growing in popularity.

“One is understanding how deep networks work, so that we can better design architectures and optimization algorithms to train models,” Perona says. “Another is low-shot learning. Machines are still much less efficient than humans at learning, in that they need more training examples to achieve the same performance. And finally, AI and society — identifying opportunities for social good, sustainable development, and the like.”

NeurIPS is being held this year at the Vancouver Convention Center, and the main conference runs from Dec. 8 to Dec. 12. The Women in Machine Learning Workshop, for which Amazon is a gold-level sponsor, takes place on Dec. 9; the Third Conversational AI workshop, whose organizers include Alexa AI principal scientist Dilek Hakkani-Tür, will be held on Dec. 14.

Amazon's involvement at NeurIPS

Paper and presentation schedule

Tuesday, 12/10 | 10:45-12:45pm | East Exhibition Hall B&C

A Meta-MDP Approach to Exploration for Lifelong Reinforcement Learning | #192
Francisco Garcia (UMass Amherst/Amazon) · Philip Thomas (UMass Amherst)

Blocking Bandits | #17
Soumya Basu (UT Austin) · Rajat Sen (UT Austin/Amazon) · Sujay Sanghavi (UT Austin/Amazon) · Sanjay Shakkottai (UT Austin)

Causal Regularization | #180
Dominik Janzing (Amazon)

Communication-Efficient Distributed SGD with Sketching | #81
Nikita Ivkin (Amazon) · Daniel Rothchild (University of California, Berkeley) · Md Enayat Ullah (Johns Hopkins University) · Vladimir Braverman (Johns Hopkins University) · Ion Stoica (UC Berkeley) · Raman Arora (Johns Hopkins University)

Learning Distributions Generated by One-Layer ReLU Networks | #49
Shanshan Wu (UT Austin) ·Alexandros G. Dimakis (UT Austin) · Sujay Sanghavi (UT Austin/Amazon)

Tuesday, 12/10 | 5:30-7:30pm | East Exhibition Hall B&C

Efficient Communication in Multi-Agent Reinforcement Learning via Variance Based Control | #195
Sai Qian Zhang (Harvard University) · Qi Zhang (Amazon) · Jieyu Lin (University of Toronto)

Extreme Classification in Log Memory using Count-Min Sketch: A Case Study of Amazon Search with 50M Products | #37
Tharun Kumar Reddy Medini (Rice University) · Qixuan Huang (Rice University) · Yiqiu Wang (Massachusetts Institute of Technology) · Vijai Mohan (Amazon) · Anshumali Shrivastava (Rice University/Amazon)

Iterative Least Trimmed Squares for Mixed Linear Regression | #50
Yanyao Shen (UT Austin) · Sujay Sanghavi (UT Austin/Amazon)

Meta-Surrogate Benchmarking for Hyperparameter Optimization | #6
Aaron Klein (Amazon) · Zhenwen Dai (Spotify) · Frank Hutter (University of Freiburg) · Neil Lawrence (University of Cambridge) · Javier Gonzalez (Amazon)

Qsparse-local-SGD: Distributed SGD with Quantization, Sparsification and Local Computations | #32
Debraj Basu (Adobe) · Deepesh Data (UCLA) · Can Karakus (Amazon) · Suhas Diggavi (UCLA)

Selecting Causal Brain Features with a Single Conditional Independence Test per Feature | #139
Atalanti Mastakouri (Max Planck Institute for Intelligent Systems) · Bernhard Schölkopf (MPI for Intelligent Systems/Amazon) · Dominik Janzing (Amazon)

Wednesday, 12/11 | 10:45-12:45pm | East Exhibition Hall B&C

On Single Source Robustness in Deep Fusion Models | #93
Taewan Kim (Amazon) · Joydeep Ghosh (UT Austin)

Perceiving the Arrow of Time in Autoregressive Motion | #155
Kristof Meding (University Tübingen) · Dominik Janzing (Amazon) · Bernhard Schölkopf (MPI for Intelligent Systems/Amazon) · Felix A. Wichmann (University of Tübingen)

Wednesday, 12/11 | 5:00-7:00pm | East Exhibition Hall B&C

Compositional De-Attention Networks | #127
Yi Tay (Nanyang Technological University) · Anh Tuan Luu (MIT) · Aston Zhang (Amazon) · Shuohang Wang (Singapore Management University) · Siu Cheung Hui (Nanyang Technological University)

Low-Rank Bandit Methods for High-Dimensional Dynamic Pricing | #3
Jonas Mueller (Amazon) · Vasilis Syrgkanis (Microsoft Research) · Matt Taddy (Amazon)

MaxGap Bandit: Adaptive Algorithms for Approximate Ranking | #4
Sumeet Katariya (Amazon/University of Wisconsin-Madison) · Ardhendu Tripathy (UW Madison) · Robert Nowak (UW Madison)

Primal-Dual Block Generalized Frank-Wolfe | #165
Qi Lei (UT Austin) · Jiacheng Zhuo (UT Austin) · Constantine Caramanis (UT Austin) · Inderjit S Dhillon (Amazon/UT Austin) · Alexandros Dimakis (UT Austin)

Towards Optimal Off-Policy Evaluation for Reinforcement Learning with Marginalized Importance Sampling | #208
Tengyang Xie (University of Illinois at Urbana-Champaign) · Yifei Ma (Amazon) · Yu-Xiang Wang (UC Santa Barbara)

Thursday, 12/12 | 10:45-12:45pm | East Exhibition Hall B&C

AutoAssist: A Framework to Accelerate Training of Deep Neural Networks | #155
Jiong Zhang (UT Austin) · Hsiang-Fu Yu (Amazon) · Inderjit S Dhillon (UT Austin/Amazon)

Exponentially Convergent Stochastic k-PCA without Variance Reduction | #200 (oral, 10:05-10:20 W Ballroom C)
Cheng Tang (Amazon)

Failing Loudly: An Empirical Study of Methods for Detecting Dataset Shift | #54
Stephan Rabanser (Technical University of Munich/Amazon) · Stephan Günnemann (Technical University of Munich) · Zachary Lipton (Carnegie Mellon University/Amazon)

High-Dimensional Multivariate Forecasting with Low-Rank Gaussian Copula Processes | #107
David Salinas (Naverlabs) · Michael Bohlke-Schneider (Amazon) · Laurent Callot (Amazon) · Jan Gasthaus (Amazon) · Roberto Medico (Ghent University)

Learning Search Spaces for Bayesian Optimization: Another View of Hyperparameter Transfer Learning | #30
Valerio Perrone (Amazon) · Huibin Shen (Amazon) · Matthias Seeger (Amazon) · Cedric Archambeau (Amazon) · Rodolphe Jenatton (Amazon)

Mo’States Mo’Problems: Emergency Stop Mechanisms from Observation | #227
Samuel Ainsworth (University of Washington) · Matt Barnes (University of Washington) · Siddhartha Srinivasa (University of Washington/Amazon)

Think Globally, Act Locally: A Deep Neural Network Approach to High-Dimensional Time Series Forecasting | #113
Rajat Sen (Amazon) · Hsiang-Fu Yu (Amazon) · Inderjit S Dhillon (UT Austin/Amazon)

Thursday, 12/12 | 5:00-7:00pm | East Exhibition Hall B&C

Dynamic Local Regret for Non-Convex Online Forecasting | #20
Sergul Aydore (Stevens Institute of Technology) · Tianhao Zhu (Stevens Institute of Technology) · Dean Foster (Amazon)

Interaction Hard Thresholding: Consistent Sparse Quadratic Regression in Sub-quadratic Time and Space | #47
Suo Yang (UT Austin), Yanyao Shen (UT Austin), Sujay Sanghavi (UT Austin/Amazon)

Inverting Deep Generative Models, One Layer at a Time |#48
Qi Lei (University of Texas at Austin) · Ajil Jalal (UT Austin) · Inderjit S Dhillon (UT Austin/Amazon) · Alexandros Dimakis (UT Austin)

Provable Non-linear Inductive Matrix Completion| #215
Kai Zhong (Amazon) · Zhao Song (UT Austin) · Prateek Jain (Microsoft Research) · Inderjit S Dhillon (UT Austin/Amazon)

Amazon researchers on NeurIPS committees and boards

  • Bernhard Schölkopf – Advisory Board
  • Michael I. Jordan – Advisory Board
  • Thorsten Joachims – senior area chair
  • Anshumali Shrivastava – area chair
  • Cedric Archambeau – area chair
  • Peter Gehler – area chair
  • Sujay Sanghavi – committee member

Workshops

Learning with Rich Experience: Integration of Learning Paradigms

Paper: "Meta-Q-Learning" | Rasool Fakoor, Pratik Chaudhari, Stefano Soatto, Alexander J. Smola

Human-Centric Machine Learning

Paper: "Learning Fair and Transferable Representations" | Luco Oneto, Michele Donini, Andreas Maurer, Massimiliano Pontil

Bayesian Deep Learning

Paper: "Online Bayesian Learning for E-Commerce Query Reformulation" | Gaurush Hiranandani, Sumeet Katariya, Nikhil Rao, Karthik Subbian

Meta-Learning

Paper: "Constrained Bayesian Optimization with Max-Value Entropy Search" | Valerio Perrone, Iaroslav Shcherbatyi, Rodolphe Jenatton, Cedric Archambeau, Matthias Seeger

Paper: "A Quantile-Based Approach to Hyperparameter Transfer Learning" | David Salinas, Huibin Shen, Valerio Perrone

Paper: "A Baseline for Few-Shot Image Classification" | Guneet Singh Dhillon, Pratik Chaudhari, Avinash Ravichandran, Stefano Soatto

Conversational AI

Organizer: Dilek Hakkani-Tür

Paper: "The Eighth Dialog System Technology Challenge" | Seokhwan Kim, Michel Galley, Chulaka Gunasekara, Sungjin Lee, Adam Atkinson, Baolin Peng, Hannes Schulz, Jianfeng Gao, Jinchao Li, Mahmoud Adada, Minlie Huang, Luis Lastras, Jonathan K. Kummerfeld, Walter S. Lasecki, Chiori Hori, Anoop Cherian, Tim K. Marks, Abhinav Rastogi, Xiaoxue Zang, Srinivas Sunkara, Raghav Gupta

Paper: “Just Ask: An Interactive Learning Framework for Vision and Language Navigation” | Ta-Chung Chi, Minmin Shen, Mihail Eric, Seokhwan Kim, Dilek Hakkani-Tur

Paper: “MA-DST: Multi-Attention-Based Scalable Dialog State Tracking” | Adarsh Kumar, Peter Ku, Anuj Kumar Goyal, Angeliki Metallinou, Dilek Hakkani-Tür

Paper: “Investigation of Error Simulation Techniques for Learning Dialog Policies for Conversational Error Recovery” | Maryam Fazel-Zarandi, Longshaokan Wang, Aditya Tiwari, Spyros Matsoukas

Paper: “Towards Personalized Dialog Policies for Conversational Skill Discovery”| Maryam Fazel-Zarandi, Sampat Biswas, Ryan Summers, Ahmed Elmalt, Andy McCraw, Michael McPhillips, John Peach

Paper: “Conversation Quality Evaluation via User Satisfaction Estimation” | Praveen Kumar Bodigutla, Spyros Matsoukas, Lazaros Polymenakos

Paper: “Multi-domain Dialogue State Tracking as Dynamic Knowledge Graph Enhanced Question Answering” | Li Zhou, Kevin Small

Science Meets Engineering of Deep Learning

Paper: "X-BERT: eXtreme Multi-label Text Classification using Bidirectional Encoder from Transformers" Wei-Cheng Chang, Hsiang-Fu Yu, Kai Zhong, Yiming Yang, Inderjit S. Dhillon

Machine Learning with Guarantees

Organizers: Ben London, Thorsten Joachims
Program Committee: Kevin Small, Shiva Kasiviswanathan, Ted Sandler

MLSys: Workshop on Systems for ML

Paper: "Block-Distributed Gradient Boosted Trees" | Theodore Vasiloudis, Hyunsu Cho, Henrik Boström

Women in Machine Learning

Gold sponsor: Amazon

Research areas

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Come join the AWS Agentic AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.
IL, Tel Aviv
Are you a Masters or PhD student interested in a 2026 Internship in Data Science? If so, we want to hear from you! We are looking for a customer obsessed Data Scientist Intern who can innovate in a business environment and is comfortable owning data to drive step-change innovation in the EMEA region or worldwide. If this describes you, come and join our Data Science teams at Amazon for an exciting internship opportunity. If you are insatiably curious and always want to learn more, then you’ve come to the right place. You can find more information about the Amazon Science community as well as our interview process via the links below; https://www.amazon.science/ https://amazon.jobs/content/en/career-programs/university/science Key job responsibilities As a Data Science Intern, you will have the following key job responsibilities: • Work closely with scientists and engineers to develop new algorithms to implement scientific solutions for Amazon problems • Design, run, and analyze A/B tests • Work on an interdisciplinary team on customer-obsessed research • Experience Amazon's customer-focused culture • Create and deliver projects that can be quickly applied starting locally and scaled to EMEA/worldwide • Create and share data with audiences of varying levels technical papers and presentations • Define metrics and design algorithms to estimate customer satisfaction and engagement A day in the life At Amazon, you will grow into the high impact person you know you’re ready to be. Every day will be filled with developing new skills and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow. Some more benefits of an Amazon Science internship include; • All of our internships offer a competitive stipend/salary • Interns are paired with an experienced manager and mentor(s) • Interns receive invitations to different events such as intern program initiatives or site events • Interns can build their professional and personal network with other Amazon Scientists • Interns can potentially publish work at top tier conferences each year About the team Applicants will be reviewed on a rolling basis and are assigned to teams aligned with their research interests and experience prior to interviews. Start dates are available throughout the year and durations can vary in length from 3-6 months for full time internships or 6-12 months for part time internships. Please note these are not remote internships.
US, CA, Sunnyvale
The Economic Value & Optimization (EV&O) team builds causal econometric models that quantify the long-term economic value of Amazon's retail selection. Our models inform portfolio-level assortment decisions worth billions in projected OPS impact. We are looking for an Econ intern to work on improving our dynamic causal modeling framework and strengthening the empirical grounding of model outputs through experimental calibration. The intern will work with senior economists and scientists to develop methodological improvements that directly influence how Amazon decides what assortment to carry. Key job responsibilities - Develop and test extensions to our dynamic econometric framework including incorporating Gen AI methodology. - Design and implement models to reconcile counterfactual estimates with experimental treatment effects from selection de-assortment experiments. - Conduct econometric analyses on large-scale customer behavior panel data. - Quantify model performance using validation metrics and identify sources of bias. - Communicate findings to science leadership and business stakeholders through written documents and presentations.
US, CA, San Francisco
Join Amazon's Frontier AI & Robotics team and help shape the future of intelligent robotic systems from the inside out. As a Member of Technical Staff - Firmware Engineer, Electronics, you will develop the low-level firmware that brings our in-house robotic actuators to life—writing the embedded code that bridges sophisticated hardware and the high-level AI control systems that power our next-generation robots. Your work will directly enable our robots to see, reason, and act in real-world warehouse environments, making you a critical contributor to one of the most ambitious robotics programs in the world. Key job responsibilities • Develop, test, and optimize embedded firmware for custom in-house robotic actuators, including motor control algorithms (FOC, commutation, current/torque/speed/position loops) running on microcontrollers and DSPs • Design and implement real-time firmware for actuator state estimation, fault detection, and protection logic, ensuring robust and safe operation across all actuator variants deployed in FAR's robotic systems • Collaborate with electronics engineers and motor design engineers to define firmware requirements, hardware interfaces (SPI, I2C, CAN, EtherCAT, RS-485), and actuator bring-up procedures for new hardware revisions • Develop and maintain firmware for field-oriented control (FOC) and sensored/sensorless motor commutation, including tuning current regulators, velocity controllers, and position controllers for high-performance robots • Build and maintain firmware test frameworks and hardware-in-the-loop (HIL) test environments to validate firmware behavior across actuator operating conditions, edge cases, and failure modes • Partner with controls engineers and AI researchers to ensure firmware-level interfaces support high-bandwidth, low-latency communication required by whole-body control and motion planning algorithms • Contribute to actuator firmware architecture decisions, define software-hardware interface standards, and maintain firmware documentation and version control practices to enable scalable multi-actuator development • Support rapid hardware bring-up and debugging of new actuator prototypes, leveraging oscilloscopes, logic analyzers, and custom diagnostic tools to characterize and validate firmware behavior on novel hardware A day in the life Your day is rooted in the intersection of hardware and software where you’ll be wiring firmware from scratch to control custom motors. You might start your morning reviewing firmware behavior logs from the previous night's actuator characterization runs, then spend time working alongside motor design and electronics engineers to debug a torque ripple issue in the motor control loop. In the afternoon, you could be writing and validating embedded firmware for a new actuator variant, tuning (field-oriented control) FOC algorithms, and collaborating with the controls team to ensure firmware interfaces align with high-level motion planning requirements. Beyond the bench, you'll participate in architecture reviews with hardware and software engineers, contribute to code reviews, and document firmware specifications that enable smooth hardware handoffs. You'll be working on actuator variants—each with unique power, torque, and speed requirements—and you'll be the firmware voice in cross-functional design discussions that shape how our actuators are built and controlled. The pace is fast, the problems are novel, and the impact is direct. About the team Frontier AI & Robotics (FAR) is the team at Amazon building the next generation of embodied intelligence. FAR drives the development and implementation of advanced AI models within Amazon’s operations that enable robots to see, reason, and act on the world around them, supporting a number of different warehouse automation tasks.
US, CA, San Francisco
Join Amazon's Frontier AI & Robotics team and take ownership of the electronics that make our robots move. As a Member of Technical Staff - Electronics Engineer, Actuators & Drives, you will conceptualize, design, and test the motor drive electronics that power our in-house robotic actuators—from the gate drivers and power stages that command motor current to the sensing circuits and communication interfaces that give our robots proprioceptive awareness. Your printed circuit board (PCB) designs will live inside each of our next-generation robotic systems, directly enabling the embodied intelligence that is central to FAR's mission. Key job responsibilities • Conceptualize, design, and validate motor drive electronics for in-house robotic actuators, including inverter power stages, gate driver circuits, current and position sensing, and power management subsystems from concept through prototype and production • Lead PCB-level design of compact, high-power-density motor drive boards, including schematic capture, component selection, and collaboration with PCB layout engineers to achieve signal integrity, thermal, and EMC requirements in constrained actuator form factors • Characterize and optimize inverter switching performance, efficiency, and thermal behavior across the full operating envelope of FAR's actuator variants, using bench measurements and simulation to guide design decisions • Define and implement current sensing architectures (shunt-based, Hall-effect, or integrated IC-based) and position/velocity sensing interfaces (encoder, resolver, Hall sensor) to support high-bandwidth FOC firmware on microcontrollers and DSPs • Partner with firmware engineers to define hardware-software interfaces for motor drive control loops, fault detection logic, and communication protocols (CAN, EtherCAT, SPI), ensuring electronics designs support the real-time control requirements of robotic actuation • Collaborate with motor design and mechanical engineers to specify the electrical characteristics of custom BLDC and PMSM motors, align inverter design to motor parameters, and validate the integrated actuator electro-mechanical system • Lead hardware bring-up, functional testing, and failure analysis for new actuator electronics prototypes, developing test plans and characterization setups that systematically validate design performance and identify failure modes • Define electronics design standards, review processes, and design-for-manufacturability (DFM) guidelines for FAR's actuator drive portfolio, and mentor junior engineers in motor drive electronics design best practices A day in the life Your day centers on the full electronics development cycle for our custom actuator drive systems. You might start by reviewing simulation results for a new inverter topology, then transition to the lab to characterize switching losses and thermal performance on a prototype motor drive board. Later in the day, you could be collaborating with motor design engineers on back-EMF waveform analysis, refining gate drive timing to optimize inverter efficiency, or working with firmware engineers to define current sensing interfaces and hardware abstraction layers. Across the week, you'll be involved in schematic capture and PCB layout reviews with your design team, participating in design review gates, and iterating on hardware based on test findings. You'll navigate the challenge of fitting high-performance drive electronics into compact, thermally constrained actuator packages—designing for the power density, reliability, and robustness our robots demand. Your work will span from concept and architecture through silicon bring-up, and you'll play a key role in defining the electronics roadmap for FAR's actuator portfolio. About the team Frontier AI & Robotics (FAR) is the team at Amazon building the next generation of embodied intelligence. FAR drives the development and implementation of advanced AI models within Amazon’s operations that enable robots to see, reason, and act on the world around them, supporting a number of different warehouse automation tasks.
US, CA, San Francisco
About the Role: We are looking for a Member of Technical Staff - Mechanical Engineer with a passion for building complex robotic systems from the ground up. This role is ideal for someone with a deep understanding of structural and electromechanical design, who thrives in hands-on environments and has experience taking high-performance robots from concept to production. You will work on the mechanical and system architecture of advanced robotics platforms, including high degree-of-freedom systems, where considerations such as actuator selection, thermal constraints, cabling, sensing integration, and manufacturability are critical. This is a cross-disciplinary role requiring close collaboration with electrical, software, and AI research teams. Beyond day-to-day hardware development, this role also provides exciting avenues to contribute to innovative research projects. Whether you’re interested in mechatronics, sensor integration, or novel actuation methods, you’ll find opportunities to explore your research interests while building real-world systems that advance in the field of high degree-of-freedom robotics. What You Bring: * A systems-thinking mindset with a strong grasp of cross-domain engineering tradeoffs. * A bias toward action: comfortable building, testing, and iterating rapidly. * A collaborative and communicative working style — especially in multi-disciplinary research environments. * A passion for robotics and advancing the state of the art in intelligent, capable machines. Key job responsibilities * Lead mechanical design of robotic subsystems and full platforms, including structures, joints, enclosures, and mechanisms for a research environment. * Own kinematic, dynamic, and structural analyses to guide the design and optimization of full systems and subsystems of high-DoF robots * Specify and integrate actuators and motors for high-torque density applications in high-degree-of-freedom systems. * Contribute to thermal management strategies for motors, sensors, and embedded compute hardware. * Integrate sensors such as lidar, stereo cameras, IMUs, tactile sensors, and compute modules into compact, functional assemblies. * Design and route cabling and wire harnesses, ensuring reliability, serviceability, and thermal/electrical integrity. * Prototype and test mechanical systems; support hands-on builds, debug sessions, and field testing. * Conduct root cause analysis on system-level failures or performance issues and implement design improvements. * Apply Design for Manufacturing (DFM) and Design for Assembly (DFA) principles to transition prototypes into scalable builds (10s–100s of units). * Collaborate with cross-functional teams in electrical engineering, controls, perception, and research to meet research and product goals. About the team Frontier AI & Robotics (FAR) is the team at Amazon building the next generation of embodied intelligence. FAR drives the development and implementation of advanced AI models within Amazon’s operations that enable robots to see, reason, and act on the world around them, supporting a number of different warehouse automation tasks.