Careers

The Amazon Smart Vehicles (ASV) science team is seeking a passionate and skilled Applied Scientist with extensive expertise in advanced LLM technologies. This role involves innovating in rapidly evolving areas of AI research, focusing on creating personalized services to enhance drivers' and passengers' experiences. Your work will aim to simplify their lives, keep them informed, entertained, productive, and safe on the road, with direct application to prominent Amazon products. If you have extensive expertise in LLMs, natural language processing, and machine learning, along with experience in high-performing research teams, this could be the perfect opportunity for you. Our dynamic and fast-paced environment demands a high level of independence in decision-making and the ability to drive ambitious research initiatives through to production. You will collaborate closely with other science and engineering teams, as well as business stakeholders, to ensure your contributions are both impactful and delivered with maximum efficiency. Key job responsibilities - Leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI) - Work with talented peers to lead the development of novel algorithms and modeling techniques to advance the state of the art with LLMs - Collaborate with other science and engineering teams as well as business stakeholders to maximize the velocity and impact of your contributions About the team This is an exciting moment to lead in AI research and application. As part of the Amazon Smart Vehicles science team, you have the opportunity to shape the future by enhancing information-driven experiences for Amazon customers around the globe. Your work will directly influence customers through innovative products and services powered by language and multimodal technology!

The Amazon Smart Vehicles (ASV) science team is seeking a passionate and skilled Applied Scientist with extensive expertise in advanced LLM technologies. This role involves innovating in rapidly evolving areas of AI research, focusing on creating personalized services to enhance drivers' and passengers' experiences. Your work will aim to simplify their lives, keep them informed, entertained, productive, and safe on the road, with direct application to prominent Amazon products. If you have extensive expertise in LLMs, natural language processing, and machine learning, along with experience in high-performing research teams, this could be the perfect opportunity for you. Our dynamic and fast-paced environment demands a high level of independence in decision-making and the ability to drive ambitious research initiatives through to production. You will collaborate closely with other science and engineering teams, as well as business stakeholders, to ensure your contributions are both impactful and delivered with maximum efficiency. Key job responsibilities - Leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI) - Work with talented peers to lead the development of novel algorithms and modeling techniques to advance the state of the art with LLMs - Collaborate with other science and engineering teams as well as business stakeholders to maximize the velocity and impact of your contributions About the team This is an exciting moment to lead in AI research and application. As part of the Amazon Smart Vehicles science team, you have the opportunity to shape the future by enhancing information-driven experiences for Amazon customers around the globe. Your work will directly influence customers through innovative products and services powered by language and multimodal technology!

At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our mission in International Seller Services (ISS) is to provide technology solutions for improving the seller and customer experience, drive seller compliance, maximize seller success, and improve internal workforce productivity. Team's main focus is to build products that are scalable across different regions of the world, while working in partnership with ISS regional stakeholders and multiple partner teams across Amazon. As a Data Scientist, you will be responsible for modeling complex problems, discovering insights, and building risk algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency. As a Data Scientist, you will leverage your expertise in Machine Learning, Natural Language Processing (NLP), and Large Language Models (LLM) to develop innovative solutions for Amazon's ISS team. You'll be responsible for modeling complex problems, building innovative algorithms, and discovering actionable insights through statistical models and visualization techniques to enhance operational efficiency in the e-commerce space. The role combines usage of latest AI technology with practical business applications, requiring someone passionate about transforming the way we interact with technology while delivering measurable impact through advanced analytics and machine learning solutions. You will need to collaborate effectively with business and product leaders within ISS and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and Data Science techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Analyze terabytes of data to define and deliver on complex analytical deep dives to unlock insights and build scalable solutions through Data Science to ensure security of Amazon’s platform and transactions - Build Machine Learning and/or statistical models that evaluate the transaction legitimacy and track impact over time - Ensure data quality throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, and cross-lingual alignment/mapping - Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams - Develop efficient data querying infrastructure for both offline and online use cases - Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes - Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. - Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentations Key job responsibilities Analyze terabytes of data to define and deliver on complex analytical deep dives to unlock insights and build scalable solutions through Data Science to ensure security of Amazon’s platform and transactions Build Machine Learning and/or statistical models that evaluate the transaction legitimacy and track impact over time Ensure data quality throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, and cross-lingual alignment/mapping Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams Develop efficient data querying infrastructure for both offline and online use cases Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentations

Amazon is looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading Speech and Language technology. Our mission is to push the envelope in Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), and Audio Signal Processing, in order to provide the best-possible experience for our customers. As a Speech and Language Scientist, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art in spoken language understanding. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in spoken language understanding. We are hiring in the area of speech and audio understanding technologies including ASR.

Amazon Pay strives to be Earth’s most customer-centric payments service. Our mission is to serve customers and merchant partners with the most trusted, friction-less and rewarding payment solutions for their needs on and off Amazon. We are seeking an exceptional Data Scientist III to drive innovation in machine learning and artificial intelligence solutions while leading high-impact initiatives across the organization. Key job responsibilities Technical Excellence Lead end-to-end machine learning projects using PyTorch, AWS SageMaker, and other leading ML frameworks Design and implement complex statistical models and deep learning solutions Develop and optimize MLOps pipelines for model training, evaluation, and deployment Experience with modern LLM frameworks and Generative AI applications Expertise in Python, R, and related data science libraries MLOps & Development Build automated ML pipelines using AWS services (CodePipeline, Lambda, Step Functions) Implement CI/CD practices for ML model deployment and monitoring Create containerized solutions using Docker for scalable model deployment Experience with model optimization and hyperparameter tuning using tools like Optuna Integrate ML solutions with monitoring tools like MLflow Business Impact & Leadership Partner with stakeholders to translate business problems into technical solutions Design and develop business intelligence applications for real-time insights Lead technical initiatives and mentor junior data scientists Drive cross-functional collaboration to deliver innovative solutions Communicate complex technical concepts to non-technical audiences About the team The Amazon Pay Data Products team is a central unit that builds and maintains data products supporting Amazon Pay's growth across multiple markets. We operate at scale, processing 150M+ monthly transactions and managing 12 PB of data infrastructure. Our team consists of Business Intelligence Engineers, Data Engineers, and Product Managers who develop and maintain standardized reporting, data marts, and self-service analytics tools. Our expanded capabilities cover data science and Gen AI wherein we have built our first suite of multi-agent systems.

Do you want to join an innovative team of scientists who leverage machine learning and statistical techniques to revolutionize how businesses discover and purchase products on Amazon? Are you passionate about building intelligent systems that understand and predict complex B2B customer needs? The Amazon Business team is looking for exceptional Applied Science to help shape the future of B2B commerce. Amazon Business is one of Amazon's fastest-growing initiatives focused on serving business customers, from individual professionals to large institutions, with unique and complex purchasing needs. Our customers require sophisticated solutions that go beyond traditional B2C experiences, including bulk purchasing, approval workflows, and business-grade service support. The AB-MSET Applied Science team focuses on building intelligent systems for delivering personalized, contextual service experiences throughout the customer lifecycle. We apply advanced machine learning techniques to develop sophisticated intent detection models for business customer service needs, create intelligent matching algorithms for optimal service routing based on multiple variables including customer value, maturity, effort, and issue complexity, build predictive models to enable proactive service interventions, design recommendation systems for self-service solutions, and develop ML models for automated service resolution. As an Applied Scientist on the team, you will design and develop state-of-the-art ML models for service intent classification, routing optimization, and customer experience personalization. You will analyze large-scale business customer interaction data to identify patterns and opportunities for automation, create scalable solutions for complex B2B service scenarios using advanced ML techniques, and work closely with engineering teams to implement and deploy models in production. You will collaborate with business stakeholders to identify opportunities for ML applications, establish automated processes for model development, validation, and maintenance, lead research initiatives to advance the state-of-the-art in B2B service science, and mentor other scientists and engineers in applying ML techniques to business problems.

Are you passionate about building data-driven applied science solutions to drive the profitability of the business? Are you excited about solving complex real world problems? Do you have proven analytical capabilities, exceptional communication, project management skills, and the ability to multi-task and thrive in a fast-paced environment? Join us a Senior Applied Scientist to deliver applied science solutions for Amazon Payment Products. Amazon Payment Products team creates and manages a global portfolio of payment products, including co-branded credit cards, instalment financing, etc. Within this team, we are looking for a Senior Applied Scientist who will be responsible for the following: Key job responsibilities As a Senior Applied Scientist, you will be responsible for designing and deploying scalable ML, GenAI, Agentic AI solutions that will impact the payments of millions of customers and solve key customer experience issues. You will develop novel deep learning, LLM for task automation, text processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. As the Payment Products organization deals with problems that are directly related to payments of customers, the Senior Applied Scientist role will impact the large product strategy, identify new business opportunities and provides strategic direction, which will be very exciting.

Do you want to join an innovative team of scientists who leverage machine learning and statistical techniques to revolutionize how businesses discover and purchase products on Amazon? Are you passionate about building intelligent systems that understand and predict complex B2B customer needs? The Amazon Business team is looking for exceptional Applied Science to help shape the future of B2B commerce. Amazon Business is one of Amazon's fastest-growing initiatives focused on serving business customers, from individual professionals to large institutions, with unique and complex purchasing needs. Our customers require sophisticated solutions that go beyond traditional B2C experiences, including bulk purchasing, approval workflows, and business-grade service support. The AB-MSET Applied Science team focuses on building intelligent systems for delivering personalized, contextual service experiences throughout the customer lifecycle. We apply advanced machine learning techniques to develop sophisticated intent detection models for business customer service needs, create intelligent matching algorithms for optimal service routing based on multiple variables including customer value, maturity, effort, and issue complexity, build predictive models to enable proactive service interventions, design recommendation systems for self-service solutions, and develop ML models for automated service resolution. As an Applied Scientist on the team, you will design and develop state-of-the-art ML models for service intent classification, routing optimization, and customer experience personalization. You will analyze large-scale business customer interaction data to identify patterns and opportunities for automation, create scalable solutions for complex B2B service scenarios using advanced ML techniques, and work closely with engineering teams to implement and deploy models in production. You will collaborate with business stakeholders to identify opportunities for ML applications, establish automated processes for model development, validation, and maintenance, lead research initiatives to advance the state-of-the-art in B2B service science, and mentor other scientists and engineers in applying ML techniques to business problems.

Amazon’s FinOps Global Data Analytics’s (GDA) science team seeks a Data Scientist with the technical expertise and business intuition to invent the future of Accounts Receivable and Account Payable at Amazon. As a key member of the science team, the Data Scientist will own high-visibility analyses, ML and AI methodology, and algorithms in the Order-to-Cash (O2C) and Procure-to-Pay lifecycles to drive free cash flow and efficiency for Amazon Finance Operations. This is a unique opportunity in a growing data science and economics team with a charter to optimize operations and planning with complex trade-offs between customer experience, credit risk, cash flow, and operational efficiencies. Key job responsibilities The Data Scientist's responsibilities include, but are not limited to the following points: - Extract and analyze large amounts of data from Order-to-Cash and Procure-to-Pay processes and associated business functions. - Adapt statistical, machine learning, GenAI, and agentic methodologies for Finance Operations by developing and testing models, running computational experiments, and fine-tuning model parameters. - Use computational methods to identify relationships between business data and outcomes, define outliers and anomalies, and justify those outcomes to business customers. - Communicate verbally and in writing to business customers with various levels of technical knowledge, educate stakeholders on our research and data science practice, and deliver actionable insights and recommendations - Develop code to analyze data (SQL, PySpark, Scala, etc.) and build statistical and machine learning models and algorithms (Python, R, Scala, etc.). - Collaborate with business and operational stakeholders and product managers to innovate on behalf of customers leveraging data science methodologies, and partner with engineers and scientists to design, develop, and scale machine learning and AI models A day in the life As a successful data scientist in GDA’s Science team, you will dive deep on data from across Amazon's numerous businesses, extract new assets, drive investigations and algorithm development, and interface with technical and non-technical customers. You will leverage your data science expertise and communication skills to pivot between delivering science solutions, translating knowledge of finance and operational processes into models, and communicating insights and recommendations to audiences of varying levels of technical sophistication in support of specific business questions, root cause analysis, planning, and innovation for the future. The role will work in a genuinely global environment, across various functional teams; with daily interaction across India, US, and Europe. About the team Global Data Analytics (GDA) supports decisions in AR and AP. In close cooperation with our stakeholders, we agree and build uniform metrics; use data from a ‘single source of truth’; provide automated, self-service, standard reporting; and build predictive analytics. Our topmost ambition is to actively contribute to the improvement of Amazon's Free Cash Flow by value-adding analytics. Our success is built on users' trust in our data and the reliability of our analytics tools. GDA’s data scientists and economists further that mission with rigorous statistical, econometric, and ML models to compliment reporting and analysis developed by GDA’s analytical, BI, and Finance professionals.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide