Careers

Employer: Amazon.com Services LLC Position: Data Scientist III Location: Santa Clara, CA Multiple Positions Available: Own the data science elements of various products to help with data-based decision making, product performance optimization, and product performance tracking. Work directly with product managers to help drive the design of the product. Work with Technical Product Managers to help drive the build planning. Translate business problems and products into data requirements and metrics. Initiate the design, development, and implementation of scientific analysis projects or deliverables. Own the analysis, modelling, system design, and development of data science solutions for products. Write documents and make presentations that explain model/analysis results to the business. Bridge the degree of uncertainty in both problem definition and data scientific solution approaches. Build consensus on data, metrics, and analysis to drive business and system strategy.

We are looking for a passionate, talented, and resourceful Applied Scientist in the field of LLM, Artificial Intelligence (AI), Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, Multi-Agent and Multi-Modality research to invent and build scalable solutions for a context-aware AI-Native application. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also have hands-on experiences in building Multi-Agent solutions with LLMs, enjoy operating in dynamic environments, be self-motivated to take on challenging problems to improve customer experience, moving fast to ship solutions and then iterating on user feedback and interactions. Key job responsibilities - Leverage your technical expertise to lead the development of Large Language Model (LLM) and AI Agent technologies. - Tackle complex problems in LLM modeling and engineering. - Research and develop techniques to reduce friction and enable scientific solutions for products - Analyze and improve customer experiences using Amazon's diverse data sources and computing resources. - Your work will directly impact customers through novel products and services. A day in the life As an Applied Scientist at Amazon, your day revolves around leveraging machine learning methods to solve complex international business challenges. You collaborate with stakeholders to understand critical business problems, then design and implement machine learning solutions to address customer experience risks across global markets. A significant part of your role involves developing innovative evaluation metrics and rapidly setting up experiments to test and validate model performance. Working closely with engineering teams, you ensure successful deployment of these models to production environments. Throughout this process, you support peer scientists and drive technological innovation forward. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist; to lead the development and implementation of Generative AI (GenAI) algorithms and models for supervised fine-tuning, and advance the state of the art with Large Language Models (LLMs), As a Senior Applied Scientist, you will play a critical role in driving the development of GenAI technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Scientist on this team, you will: - Be a strong contributor to Machine Learning; lending effort within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! As an Applied Scientist on this team, you will: - Be a strong contributor to Machine Learning; lending effort within this team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Team video https://youtu.be/zD_6Lzw8raE

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment? If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a Sr. manager of Applied Science who can lead a team of talented scientists to build advanced algorithmic systems that help manage the safety of millions of transactions every day. You will also spearhead initiatives to leverage Generative AI technologies to revolutionize our fraud detection capabilities and create next-generation risk prevention solutions Key job responsibilities - Lead a team of scientists in developing machine learning and statistical techniques to create scalable risk management systems, including exploration of GenAI applications - Guide team strategy in analyzing Amazon's historical business data to identify risk patterns and trends that inform business decisions - Partner with senior leaders to frame business problems, establish scientific vision, and execute strategic roadmaps across the organization - Direct research initiatives in novel machine learning approaches and ensure successful implementation of promising solutions - Oversee the design, development, and evaluation of highly innovative risk management models - Build and maintain strategic partnerships with software engineering teams to ensure successful real-time model implementations and new feature creations - Develop and maintain relationships with operations staff to optimize risk management operations - Drive the establishment of scalable, efficient, automated processes for large-scale data analyses, model development, validation, and implementation - Provide clear, compelling management reporting on team progress, model performance, and business impact. - Hire, grow, and develop excellent scientific and analytic talents within the BRP Payment Risk team.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Scientist to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Develop AI solutions for various Prime Video Search systems using Deep learning, GenAI, Reinforcement Learning, and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Design and conduct offline and online (A/B) experiments to evaluate proposed solutions based on in-depth data analyses; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Publish your research findings in top conferences and journals. About the team Prime Video Search Science team owns science solution to power search experience on various devices, from sourcing, relevance, ranking, to name a few. We work closely with the engineering teams to launch our solutions in production.

We are looking for an Applied Scientist who is passionate about building services and tools for developers that leverage artificial intelligence and machine learning. You will be part of a team building the next generation of AI agents for software builders. The team continuously pushes the frontier of agentic AI capabilities throughout the entire software development life-cycle. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you. As an Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. You take a long-term view of the business objectives, product roadmaps, technologies, and how they should evolve. You drive mindful discussions with customers, engineers, and scientist peers. You bring perspective and provide context for current technology choices, and make recommendations on the right modeling and component design approach to achieve the desired customer experience and business outcome. Key job responsibilities Understand the challenges that developers face when building software today, and develop generalizable solutions. Collaborate with developers and pave the way towards bringing your solution into production systems. Lead cross team projects and ensure technical blockers are resolved. Communicate and document your research via publishing papers in external scientific venues. About the team The Amazon Web Services (AWS) Agentic AI science team builds AI solutions to reimagine the experience of all software builders. From the IDE and CLI to web-based tools and services, we build AI applications to help software builders. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

We are seeking a highly talented Applied Scientist to join our MENA Science team and drive the development of state-of-the-art machine learning solutions for our customers in the MENA region. In this role, you will leverage state-of-the-art machine learning and data science techniques to create solutions that directly address critical customer problems. Your work will directly impact the customer experience and profitability of our MENA businesses, helping us enhance catalog quality, improve machine translation, prevent abuse and fraud etc. Key job responsibilities • Invent, implement, and deploy scalable machine learning algorithms and models to solve complex, real-world problems for our MENA customers. • Collaborate closely with cross-functional teams, including product managers, engineers, and other applied scientists, to identify high-impact areas for innovation. • Prototype and test new approaches, such as leveraging large language models (LLMs) and other advanced techniques, to drive measurable improvements in key business metrics. • Tackle a diverse range of challenges, such as improving catalog quality through large language models, enhancing machine translation, augmenting abuse prevention systems etc. • Staying up-to-date with the latest advancements in machine learning and data science, and proactively identifying opportunities to apply these techniques to drive business impact. • Contribute to the broader scientific community by publishing your work at top-tier conferences and journals. A day in the life Diving deep in to ambiguous and complex business problems and translating them to ML problem statements. Applying relevant science solutions for the ML problems. Staying abreast with evolving science landscape and applying the state-of-the-art. About the team MENA tech is spread across Jordan, UAE, India and Seattle, building amazing solutions for customers in the region. We deploy in MENA first but build for the world