Combining knowledge graphs, quickly and accurately

Novel cross-graph-attention and self-attention mechanisms enable state-of-the-art performance.

Knowledge graphs are a way of representing information that can capture complex relationships more easily than conventional databases. At Amazon, we use knowledge graphs to represent the hierarchical relationships between product types on amazon.com; the relationships between creators and content on Amazon Music and Prime Video; and general information for Alexa’s question-answering service — among other things.

Expanding a knowledge graph often involves integrating it with another knowledge graph. But different graphs may use different terms for the same entities, which can lead to errors and inconsistencies during integration. Hence the need for automated techniques of entity alignment, or determining which elements of different graphs refer to the same entities.

In a paper accepted to the Web Conference, my colleagues and I describe a new entity alignment technique that factors in information about the graph in the vicinity of the entity name. In tests involving the integration of two movie databases, our system improved upon the best-performing of ten baseline systems by 10% on a metric called area under the precision-recall curve (PRAUC), which evaluates the trade-off between true-positive and true-negative rates.

Despite our system’s improved performance, it remains highly computationally efficient. One of the baseline systems we used for comparison is a neural-network-based system called DeepMatcher, which was specifically designed with scalability in mind. On two tasks, involving movie databases and music databases, our system reduced training time by 95% compared to DeepMatcher, while offering enormous improvements in PRAUC.

To implement our model, we used a new open-source tool called DGL (Deep Graph Library), which was developed by researchers in Amazon Web Services.

A graph is a mathematical object that consists of nodes, usually depicted as circles, and edges, usually depicted as line segments connecting the circles. Network diagrams, organizational charts, and flow charts are familiar examples of graphs.

Our work specifically addresses the problem of merging multi-type knowledge graphs, or knowledge graphs whose nodes represent more than one type of entity. For instance, in the movie data sets we worked with, a node might represent an actor, a director, a film, a film genre, and so on. Edges represented the relationships between entities — acted in, directed, wrote, and so on.

Entity alignment.png
This example illustrates the challenge of entity alignment. IMDB lists the writer of the movie Don’t Stop Dreaming as Aditya Raj, but the (now defunct) Freebase database lists him as Aditya Raj Kapoor. Are they the same person?

Our system is an example of a graph neural network, a type of neural network that has recently become popular for graph-related tasks. To get a sense for how it works, consider the Freebase example above, which includes what we call the “neighborhood” of the node representing Aditya Raj Kapoor. This is a two-hop local graph, meaning that it contains the nodes connected to Kapoor (one hop) and the nodes connected to them (two hops), but it doesn’t fan out any farther through the knowledge graph. The neighborhood thus consists of six nodes.

With a standard graph neural network (GNN), the first step — known as the level-0 step — is to embed each of the nodes, or convert it to a fixed-length vector representation. That representation is intended to capture information about node attributes useful for the network’s task — in this case, entity alignment — and it’s learned during the network’s training.

Next, in the level-1 step, the network considers the central node (here, Aditya Raj Kapoor) and the nodes one hop away from it (Don’t Stop Dreaming and Sambar Salsa). For each of these nodes, it produces a new embedding, which consists of the node's level-0 embedding concatenated with the sum of its immediate neighbors' level-0 embeddings.

At the level-2 step — the final step in a two-hop network — the network produces a new embedding for the central node, which consists of that node’s level-1 embedding concatenated with the summation of the level-1 embeddings of its immediate neighbors.

Graph neural network
A demonstration of how graph neural networks use recursive embedding to condense all the information in a two-hop graph into a single vector. Relationships between entities — such as "produce" and "write" in a movie database (red and yellow arrows, respectively) — are encoded in the level-0 embeddings of the entities themselves (red and orange blocks).
Stacy Reilly

In our example, this process compresses the entire six-node neighborhood graph from the Freebase database into a single vector. It would do the same with the ten-node neighborhood graph from IMDB, and comparing the vectors is the basis for the network’s decision about whether or not the entities at the centers of the graphs — Aditya Raj and Aditya Raj Kapoor — are the same.

This is the standard implementation of the GNN for the entity alignment problem. Unfortunately, in our experiments, it performed terribly. So we made two significant modifications.

The first was a cross-graph attention mechanism. During the level-1 and level-2 aggregation stages, when the network sums the embeddings of each node’s neighbors, it weights those sums based on a comparison with the other graph.

In our example, that means that during the level-1 and level-2 aggregations, the nodes Don’t Stop Dreaming and Sambar Salsa, which show up in both the IMDB and Freebase graphs, will get greater weight than Gawaahi and Shamaal, which show up only in IMDB.

Cross-graph attention.png
In this example, our cross-graph attention mechanism (blue lines) gives added weight (dotted red lines) to the embeddings of entities shared between neighborhood graphs.

The cross-graph attention mechanism thus emphasizes correspondences between the graphs and de-emphasizes differences. After all, the differences between the graphs is why it’s useful to combine their information in the first place.

Radioactive.png
The original version of “Radioactive” and the remix are distinct tracks, but they share so many attributes that a naïve entity alignment system might misclassify them as identical.

This approach has one major problem, however: sometimes the differences between graphs matter more than their correspondences. Consider the example at left, which compares two different versions of Imagine Dragons’ hit “Radioactive”, the original album cut and the remix featuring Kendrick Lamar.

Here, the cross-graph attention mechanism might overweight the many similarities between the two tracks and underweight the key difference: the main performer. So our network also includes a self-attention mechanism.

Self-attention.png
The application of our self-attention mechanism in our running example involving Aditya Raj.

During training, the self-attention mechanism learns which attributes of an entity are most important for distinguishing it from entities that look similar. In this case, it would learn that many distinct recordings may share the same songwriter or songwriters; what distinguishes them is the performer.

These two modifications are chiefly responsible for the improved performance of our model versus the ten baselines we compared it with.

Finally, a quick remark about one of the several techniques we used to increase our model’s computational efficiency. Although, for purposes of entity alignment, we compare two-hop neighborhoods, we don’t necessarily include a given entity’s entire two-hop neighborhood. We impose a cap on the number of nodes included in the neighborhood, and to select nodes for inclusion, we use weighted sampling.

The sample weights have an inverse relationship to the number of neighbor nodes that share the same relationship to the node of interest. So, for instance, a movie might have dozens of actors but only one director. In that case, our method would have a much higher chance of including the director node in our sampled neighborhood than it would of including any given actor node. Restricting the neighborhood size in this way prevents our method’s computational complexity from getting out of hand.

Related content

BR, SP, Sao Paulo
A Amazon lançou o Centro de Inovação de IA Generativa em junho de 2023 para ajudar os clientes da AWS a acelerar a inovação e o sucesso empresarial com IA Generativa (https://press.aboutamazon.com/2023/6/aws-announces-generative-ai -centro de inovação). Este Centro de Inovação oferece oportunidades para inovar em uma organização de ritmo acelerado que contribui para projetos e tecnologias revolucionárias que são implantadas em dispositivos e na nuvem. Como cientista de dados, você é proficiente em projetar e desenvolver soluções avançadas baseadas em IA generativa para resolver diversos problemas dos clientes. Você trabalhará com terabytes de texto, imagens e outros tipos de dados para resolver problemas do mundo real por meio da Gen AI. Você trabalhará em estreita colaboração com equipes de contas e estrategistas de ML para definir o caso de uso, e com outros cientistas e engenheiros de ML da equipe para projetar experimentos e encontrar novas maneiras de agregar valor ao cliente. A pessoa selecionado possuirá habilidades técnicas e de contato com o cliente que permitirão que você faça parte da equipe técnica da AWS no ecossistema/ambiente de nossos provedores de soluções, bem como diretamente para os clientes finais. Você será capaz de conduzir discussões com pessoal técnico e de gerenciamento sênior de clientes e parceiros. A day in the life Aqui na AWS, abraçamos nossas diferenças. Estamos empenhados em promover a nossa cultura de inclusão. Temos dez grupos de afinidade liderados por funcionários, alcançando 40.000 funcionários em mais de 190 filiais em todo o mundo. Temos ofertas de benefícios inovadoras e organizamos experiências de aprendizagem anuais e contínuas, incluindo nossas conferências Conversations on Race and Ethnicity (CORE) e AmazeCon (diversidade de gênero). A cultura de inclusão da Amazon é reforçada pelos nossos 16 Princípios de Liderança, que lembram os membros da equipe de buscar perspectivas diversas, aprender e ser curiosos e ganhar confiança. About the team Equilíbrio trabalho/vida pessoal Nossa equipe valoriza muito o equilíbrio entre vida pessoal e profissional. Não se trata de quantas horas você passa em casa ou no trabalho; trata-se do fluxo que você estabelece que traz energia para ambas as partes da sua vida. Acreditamos que encontrar o equilíbrio certo entre sua vida pessoal e profissional é fundamental para a felicidade e a realização ao longo da vida. Oferecemos flexibilidade no horário de trabalho e incentivamos você a encontrar seu próprio equilíbrio entre trabalho e vida pessoal. Mentoria e crescimento de carreira Nossa equipe se dedica a apoiar novos membros. Temos uma ampla combinação de níveis de experiência e mandatos e estamos construindo um ambiente que celebra o compartilhamento de conhecimento e a orientação. Nossos membros seniores desfrutam de orientação individual e revisões de código completas, mas gentis. Nós nos preocupamos com o crescimento de sua carreira e nos esforçamos para atribuir projetos com base no que ajudará cada membro da equipe a se tornar um engenheiro mais completo e capacitá-los a assumir tarefas mais complexas no futuro. We are open to hiring candidates to work out of one of the following locations: Sao Paulo, SP, BRA
US, WA, Seattle
Outbound Communications own the worldwide charter for delighting our customers with timely, relevant notifications (email, mobile, SMS and other channels) to drive awareness and discovery of Amazon’s products and services. We meet customers at their channel of preference with the most relevant content at the right time and frequency. We directly create and operate marketing campaigns, and we have also enabled select partner teams to build programs by reusing and extending our infrastructure. We optimize for customers to receive the most relevant and engaging content across all of Amazon worldwide, and apply the appropriate guardrails to ensure a consistent and high-quality CX. Outbound Communications seek a talented Applied Scientist to join our team to develop the next generation of automated and personalized marketing programs to help Amazon customers in their shopping journeys worldwide. Come join us in our mission today! Key job responsibilities As an Applied Scientist on the team, you will lead the roadmap and strategy for applying science to solve customer problems in the automated marketing domain. This is an opportunity to come in on Day 0 and lead the science strategy of one of the most interesting problem spaces at Amazon - understanding the Amazon customer to build deeply personalized and adaptive messaging experiences. You will be part of a multidisciplinary team and play an active role in translating business and functional requirements into concrete deliverables. You will work closely with product management and the software development team to put solutions into production. You will apply your skills in areas such as deep learning and reinforcement learning while building scalable industrial systems. You will have a unique opportunity to produce and deliver models that help build best-in-class customer experiences and build systems that allow us to deploy these models to production with low latency and high throughput. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA
US, WA, Seattle
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to help build industry-leading technology with multimodal systems. Key job responsibilities As an Applied Scientist with the AGI team, you will work with talented peers to develop novel algorithms and modeling techniques to advance the state of the art with multimodal systems. Your work will directly impact our customers in the form of products and services that make use of vision and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate development with multimodal Large Language Models (LLMs) and Generative Artificial Intelligence (Gen AI) in Computer Vision. About the team The AGI team has a mission to push the envelope with multimodal LLMs and Gen AI in Computer Vision, in order to provide the best-possible experience for our customers. We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA
US, WA, Bellevue
The Fulfillment by Amazon (FBA) team is looking for a passionate, curious, and creative Senior Applied Scientist, with expertise in machine learning and a proven record of solving business problems through scalable ML solutions, to join our top-notch cross-domain FBA science team. We want to learn seller behaviors, understand seller experience, build automated LLM-based solutions to sellers, design seller policies and incentives, and develop science products and services that empower third-party sellers to grow their businesses. We also predict potentially costly defects that may occur during packing, shipping, receiving and storing the inventory. We aim to prevent such defects before occurring while we are also fulfilling customer demand as quickly and efficiently as possible, in addition to managing returns and reimbursements. To do so, we build and innovate science solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. As a senior applied scientist, you will propose and deploy solutions that will likely draw from a range of scientific areas such as supervised and unsupervised learning, recommendation systems, statistical learning, LLMs, and reinforcement learning. This role has high visibility to senior Amazon business leaders and involves working with other scientists, and partnering with engineering and product teams to integrate scientific work into production systems. Key job responsibilities - As a senior member of the science team, you will play an integral part in building Amazon's FBA management system. - Research and develop machine learning models to solve diverse business problems faced in Seller inventory management systems. - Define a long-term science vision and roadmap for the team, driven fundamentally from our customers' needs, translating those directions into specific plans for research and applied scientists, as well as engineering and product teams. - Drive and execute machine learning projects/products end-to-end: from ideation, analysis, prototyping, development, metrics, and monitoring. - Review and audit modeling processes and results for other scientists, both junior and senior. - Advocate the right ML solutions to business stakeholders, engineering teams, as well as executive level decision makers A day in the life In this role, you will be a technical leader in machine learning with significant scope, impact, and high visibility. Your solutions may lead to billions of dollars impact on either the topline or the bottom line of Amazon third-party seller business. As a senior scientist on the team, you will be involved in every aspect of the process - from idea generation, business analysis and scientific research, through to development and deployment of advanced models - giving you a real sense of ownership. From day one, you will be working with experienced scientists, engineers, and designers who love what they do. You are expected to make decisions about technology, models and methodology choices. You will strive for simplicity, and demonstrate judgment backed by mathematical proof. You will also collaborate with the broader decision and research science community in Amazon to broaden the horizon of your work and mentor engineers and scientists. The successful candidate will have the strong expertise in applying machine learning models in an applied environment and is looking for her/his next opportunity to innovate, build, deliver, and impress. We are seeking someone who wants to lead projects that require innovative thinking and deep technical problem-solving skills to create production-ready machine learning solutions. The candidate will need to be entrepreneurial, wear many hats, and work in a fast-paced, high-energy, highly collaborative environment. We value highly technical people who know their subject matter deeply and are willing to learn new areas. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career. About the team Fulfillment by Amazon (FBA) is a service that allows sellers to outsource order fulfillment to Amazon, allowing sellers to leverage Amazon’s world-class facilities to provide customers Prime delivery promise. Sellers gain access to Prime members worldwide, see their sales lift, and are free to focus their time and resources on what they do best while Amazon manages fulfillment. Over the last several years, sellers have enjoyed strong business growth with FBA shipping more than half of all products offered by Amazon. FBA focuses on helping sellers with automating and optimizing the third-party supply chain. FBA sellers leverage Amazon’s expertise in machine learning, optimization, data analytics, econometrics, and market design to deliver the best inventory management experience to sellers. We work full-stack, from foundational backend systems to future-forward user interfaces. Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA
US, WA, Bellevue
The Fulfillment by Amazon (FBA) team is looking for a passionate, curious, and creative Applied Scientist, with expertise and experience in machine learning, to join our top-notch cross-domain FBA science team. We want to learn seller behaviors, understand seller experience, build automated LLM-based solutions to sellers, design seller policies and incentives, and develop science products and services that empower third-party sellers to grow their businesses. We also predict potentially costly defects that may occur during packing, shipping, receiving and storing the inventory. We aim to prevent such defects before occurring while we are also fulfilling customer demand as quickly and efficiently as possible, in addition to managing returns and reimbursements. To do so, we build and innovate science solutions at the intersection of machine learning, statistics, economics, operations research, and data analytics. As an applied scientist, you will design and implement ML solutions that will likely draw from a range of scientific areas such as supervised and unsupervised learning, recommendation systems, statistical learning, LLMs, and reinforcement learning. This role has high visibility to senior Amazon business leaders and involves working with other senior and principal scientists, and partnering with engineering and product teams to integrate scientific work into production systems. Key job responsibilities - Research and develop machine learning models to solve diverse FBA business problems. - Translate business requirements/problems into specific plans for research and applied scientists, as well as engineering and product teams. - Drive and execute machine learning projects/products end-to-end: from ideation, analysis, prototyping, development, metrics, and monitoring. - Work closely with teams of scientists, product managers, program managers, software engineers to drive production model implementations. - Build scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. - Advocate technical solutions to business stakeholders, engineering teams, as well as executive level decision makers A day in the life In this role, you will work in machine learning with significant scope, impact, and high visibility. Your solutions may lead to billions of dollars impact on either the topline or the bottom line of Amazon third-party seller business. As an applied scientist, you will be involved in every aspect of the scientific development process - from idea generation, business analysis and scientific research, through to development and deployment of advanced models - giving you a real sense of ownership. From day one, you will be working with experienced scientists, engineers, and designers who love what they do. You are expected to make decisions about technology, models and methodology choices. You will strive for simplicity, and demonstrate judgment backed by mathematical proof. You will also collaborate with the broader decision and research science community in Amazon to broaden the horizon of your work and mentor engineers and scientists. The successful candidate will have the strong expertise in applying machine learning models in an applied environment and is looking for her/his next opportunity to innovate, build, deliver, and impress. We are seeking someone who wants to lead projects that require innovative thinking and deep technical problem-solving skills to create production-ready machine learning solutions. We value highly technical people who know their subject matter deeply and are willing to learn new areas. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career. About the team Fulfillment by Amazon (FBA) is a service that allows sellers to outsource order fulfillment to Amazon, allowing sellers to leverage Amazon’s world-class facilities to provide customers Prime delivery promise. Sellers gain access to Prime members worldwide, see their sales lift, and are free to focus their time and resources on what they do best while Amazon manages fulfillment. Over the last several years, sellers have enjoyed strong business growth with FBA shipping more than half of all products offered by Amazon. FBA focuses on helping sellers with automating and optimizing the third-party supply chain. FBA sellers leverage Amazon’s expertise in machine learning, optimization, data analytics, econometrics, and market design to deliver the best inventory management experience to sellers. We work full-stack, from foundational backend systems to future-forward user interfaces. Our culture is centered on rapid prototyping, rigorous experimentation, and data-driven decision-making. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA
GB, London
Economic Decision Science is a central science team working across a variety of topics in the EU Stores business and beyond. We work closely EU business leaders to drive change at Amazon. We focus on solving long-term, ambiguous and challenging problems, while providing advisory support to help solve short-term business pain points. Key topics include pricing, product selection, delivery speed, profitability, and customer experience. We tackle these issues by building novel econometric models, machine learning systems, and high-impact experiments which we integrate into business, financial, and system-level decision making. Our work is highly collaborative and we regularly partner with EU- and US-based interdisciplinary teams. We are looking for a Senior Economist who is able to provide structure around complex business problems, hone those complex problems into specific, scientific questions, and test those questions to generate insights. The ideal candidate will work with various science, engineering, operations and analytics teams to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. If you have an entrepreneurial spirit, you know how to deliver results fast, and you have a deeply quantitative, highly innovative approach to solving problems, and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you. Key job responsibilities - Provide data-driven guidance and recommendations on strategic questions facing the EU Retail leadership - Scope, design and implement version-zero (V0) models and experiments to kickstart new initiatives, thinking, and drive system-level changes across Amazon - Build a long-term research agenda to understand, break down, and tackle the most stubborn and ambiguous business challenges - Influence business leaders and work closely with other scientists at Amazon to deliver measurable progress and change We are open to hiring candidates to work out of one of the following locations: London, GBR
US, WA, Seattle
Amazon is looking for a passionate, talented, and inventive Applied Scientist with background in Natural Language Processing (NLP), Deep Learning, Generative AI (GenAI) to help build industry-leading technology in contact center. The ideal candidate should have a robust foundation in NLP and machine learning and a keen interest in advancing the field. The ideal candidate would also enjoy operating in dynamic environments, have the self-motivation to take on challenging problems to deliver big customer impact, and move fast to ship solutions and innovate along the development process. As part of our Transcribe science team in Amazon AWS AI, you will have the opportunity to build the next generation call center analytic solutions. You will work along side a supportive and collaborative team with a healthy mix of scientists, software engineers and language engineers to research and develop state-of-the-art technology for natural language processing. A day in the life AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. We are open to hiring candidates to work out of one of the following locations: Bellevue, WA, USA | Seattle, WA, USA
US, WA, Seattle
We are looking for an Applied Scientist to join our Seattle team. As an Applied Scientist, you are able to use a range of science methodologies to solve challenging business problems when the solution is unclear. Our team solves a broad range of problems ranging from natural knowledge understanding of third-party shoppable content, product and content recommendation to social media influencers and their audiences, determining optimal compensation for creators, and mitigating fraud. We generate deep semantic understanding of the photos, and videos in shoppable content created by our creators for efficient processing and appropriate placements for the best customer experience. For example, you may lead the development of reinforcement learning models such as MAB to rank content/product to be shown to influencers. To achieve this, a deep understanding of the quality and relevance of content must be established through ML models that provide those contexts for ranking. In order to be successful in our team, you need a combination of business acumen, broad knowledge of statistics, deep understanding of ML algorithms, and an analytical mindset. You thrive in a collaborative environment, and are passionate about learning. Our team utilizes a variety of AWS tools such as SageMaker, S3, and EC2 with a variety of skillset in shallow and deep learning ML models, particularly in NLP and CV. You will bring knowledge in many of these domains along with your own specialties. Key job responsibilities • Use statistical and machine learning techniques to create scalable and lasting systems. • Analyze and understand large amounts of Amazon’s historical business data for Recommender/Matching algorithms • Design, develop and evaluate highly innovative models for NLP. • Work closely with teams of scientists and software engineers to drive real-time model implementations and new feature creations. • Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and implementation. • Research and implement novel machine learning and statistical approaches, including NLP and Computer Vision A day in the life In this role, you’ll be utilizing your NLP or CV skills, and creative and critical problem-solving skills to drive new projects from ideation to implementation. Your science expertise will be leveraged to research and deliver often novel solutions to existing problems, explore emerging problems spaces, and create or organize knowledge around them. About the team Our team puts a high value on your work and personal life happiness. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of you. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to establish your own harmony between your work and personal life. We are open to hiring candidates to work out of one of the following locations: New York, NY, USA | Seattle, WA, USA
US, WA, Seattle
The Automated Reasoning Group in AWS Platform is looking for an Applied Scientist with experience in building scalable solver solutions that delight customers. You will be part of a world-class team building the next generation of automated reasoning tools and services. AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. You will apply your knowledge to propose solutions, create software prototypes, and move prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever-growing demand of customer use. You will use your strong verbal and written communication skills, are self-driven and own the delivery of high quality results in a fast-paced environment. Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. See https://aws.amazon.com/security/provable-security/ As an Applied Scientist in AWS Platform, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will: - Define and implement new solver applications that are scalable and efficient approaches to difficult problems - Apply software engineering best practices to ensure a high standard of quality for all team deliverables - Work in an agile, startup-like development environment, where you are always working on the most important stuff - Deliver high-quality scientific artifacts - Work with the team to define new interfaces that lower the barrier of adoption for automated reasoning solvers - Work with the team to help drive business decisions The AWS Platform is the glue that holds the AWS ecosystem together. From identity features such as access management and sign on, cryptography, console, builder & developer tools, to projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Learn and Be Curious. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Inclusion and Diversity. Our team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, Amazon Women and Engineering, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more. Key job responsibilities Work closely with internal and external users on defining and extending application domains. Tune solver performance for application-specific demands. Identify new opportunities for solver deployment. About the team Solver science is a talented team of scientists from around the world. Expertise areas include solver theory, performance, implementation, and applications. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. We are open to hiring candidates to work out of one of the following locations: Portland, OR, USA | Seattle, WA, USA
CN, 11, Beijing
Amazon Search JP builds features powering product search on the Amazon JP shopping site and expands the innovations to world wide. As an Applied Scientist on this growing team, you will take on a key role in improving the NLP and ranking capabilities of the Amazon product search service. Our ultimate goal is to help customers find the products they are searching for, and discover new products they would be interested in. We do so by developing NLP components that cover a wide range of languages and systems. As an Applied Scientist for Search JP, you will design, implement and deliver search features on Amazon site, helping millions of customers every day to find quickly what they are looking for. You will propose innovation in NLP and IR to build ML models trained on terabytes of product and traffic data, which are evaluated using both offline metrics as well as online metrics from A/B testing. You will then integrate these models into the production search engine that serves customers, closing the loop through data, modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times. Key job responsibilities - Designing and implementing new features and machine learned models, including the application of state-of-art deep learning to solve search matching, ranking and Search suggestion problems. - Analyzing data and metrics relevant to the search experiences. - Working with teams worldwide on global projects. Your benefits include: - Working on a high-impact, high-visibility product, with your work improving the experience of millions of customers - The opportunity to use (and innovate) state-of-the-art ML methods to solve real-world problems with tangible customer impact - Being part of a growing team where you can influence the team's mission, direction, and how we achieve our goals We are open to hiring candidates to work out of one of the following locations: Beijing, 11, CHN | Shanghai, 31, CHN