How Andreia Pierce utilizes her science background in her AWS business role

Being able to understand and relate to the needs of working scientists is key to her success.

As far back as she can remember, Andreia Pierce was fascinated by the human brain. “When I was a kid, I always used to say I wanted to be a neurosurgeon. I grew up in Brazil, and I grew up in a family where everyone is a doctor of sorts, whether it's a PhD, or an MD. So I knew I was going to be one. The MBA came later as my interests evolved.” At 17, she moved to Dallas, Texas, where she knew nobody, and spoke just “a few words” of English. 

Andreia Pierce, seen here sitting while smiling, is the head of business development and strategy in the research vertical for Amazon Web Services.
Andreia Pierce is the head of business development and strategy in the research vertical for Amazon Web Services. She has also worked as a professor, with her own lab, and as a medical science liaison and field director in the pharmaceuticals industry.
Courtesy of Andreia Pierce

Today, Pierce is the head of business development and strategy in the research vertical for Amazon Web Services, which might surprise her younger self. But by pursuing her original dream, and marrying it with self-understanding and plenty of real-world experience, she landed in her current role at the end of 2020. How she arrived there is a lesson in following your deeply held interests throughout your career journey.  

Since Pierce “always tried to do everything as quickly as I can” she finished her undergraduate degree at the University of North Texas in three years and pursued a career in clinical psychology, still thinking about how she could best get into brain research. 

She was working on her PhD studies when she discovered she missed the less clinical, more lab-based work of science. “I realized that I really wanted to be more in touch with the science and the biology. So I stopped that work and took some time away,” she says. 

Her “time away” wasn’t just a vacation.

She took a long break, leaving the US: “I went off to Israel and spent about nine months at a Jewish school for girls, learning Jewish philosophy and Jewish law,” she says. The sabbatical worked. “I figured out what I was going to do to get back on track doing the things that I loved. I joined the PhD program in biomedical sciences [at the University of North Texas Health Science Center] with a focus on neuroscience and pharmacology,” she says. There she got back into lab work, researching the structure and function of the 5-HT3A serotonin receptor. A postdoc at UT Southwestern Medical got her into doing more “initial discovery, and basic research” when she worked at a biophysics lab investigating the membrane bilayer.

From there she assumed she would go on to become a professor with her own lab, feeling “resigned” to that path. “I thought my career was all mapped out. And then I joined the Postdoc Association at UT Southwestern Medical as a member of the board. And somebody suggested that I lead the career development chapter of the association.” In helping other scientists figure out what they should do next, Pierce discovered a new path for herself. “That's when I realized that there were so many other things I could do with a PhD in basic sciences,” she says. 

She’d always loved lab work because of her passion for discovery, but it’s a long process, and the relevance of the work can take decades to come to light. “A few years down the road, it may be relevant to a therapeutic area of expertise somewhere and it may be something that is useful in drug development — or it may not,” Pierce says.

I like speed. I have been described by my husband as somebody who thrives on chaos. So I realized, ‘You know, I can actually be a scientist, a PhD, and a business person.'
Andreia Pierce

She realized she liked a faster-paced environment, closer to the end stage of discovery. “I like speed. I have been described by my husband as somebody who thrives on chaos. So I realized, ‘You know, I can actually be a scientist, a PhD, and a business person. There are other careers outside of academic research that would be very fast paced, where the impact to patients is much more immediate,’” she says. 

That's when Pierce decided to join the pharmaceutical industry. She realized the job of medical science liaison — a fast-paced job where Pierce noted the benefits to patients are more immediate — would allow her to leverage her scientific expertise. She took that position at King Pharmaceuticals, a small company that has since been acquired by Pfizer, followed by UCB, a multinational biopharmaceutical company. “I wasn't just talking about science, but I was talking about science with this added pressure of needing to deliver business results. So I loved it,” she says. 

She joined Teva Pharmaceuticals in 2014, eventually moving up the ranks to field director, where she was awarded a Manager of the Year award. In 2018 she moved to AstraZeneca leading the US field medical team, where she was named an outstanding manager. She was then given the opportunity to move into a global role still at AstraZeneca, developing medical strategy— for 67 different markets and multiple disease states — which enabled her to constantly challenge herself.

“It's interesting how I've specialized over the years in immunology and neurology, and neuro immunology. But I've also leveraged my knowledge of immunology to work in disease states like respiratory disorders, which is not neurology at all. It's that ability to flex, and the desire to always learn new things that was so great about that work. I like change. And switching to the business side allowed me to leverage science in a way that every two, three years, I'm having to learn something completely different,” she says.

Switching to the business side allowed me to leverage science in a way that every two, three years, I'm having to learn something completely different.
Andreia Pierce

As her career progressed, Pierce became more and more interested in the business strategy side, which she says “increasingly drives and interests me.” She used whatever time she could find in the evenings and weekends to acquire an MBA from the Southeastern Oklahoma State University, deepening her commitment to a business career. When she decided to open her LinkedIn profile to recruiters in 2019, Amazon reached out. Pierce was surprised.

“I remember looking at the email and going ‘Amazon, what am I going to do at Amazon?’” Then she took a closer look and discovered the company was interested in her leading a team of research subject matter experts on the business side of AWS. That’s when she realized, “Wow! This role was made for me,” she says. 

She loved that the job would give her the opportunity to be a business leader who draws on scientific insight. It gave her the opportunity to not only transition to a business-centric role, but to do it in a way that leveraged her science knowledge. “I didn’t feel like I was neglecting, giving up, or not using all those years that I had spent becoming good at science,” she says. And that experience — being able to understand and relate to the needs of working scientists — is key to her work today. 

Now she leads a team of PhDs who support account managers in the field, the enterprise sales team, as well as people who work internally repackaging AWS cloud computing solutions, creating sales plays and go-to-market plans, to meet the needs of researchers. 

“What my team does is really try to work all angles around helping researchers and academic institutions, federal agencies, and nonprofits to migrate their workloads to the cloud, with the objective of making things faster, easier, and more accurate so they can accelerate the timeline from raw data to results,” she says.

That includes working with a large variety of organizations including biomedical, digital agriculture, veterinary medicine, and on the non-medical side, digital humanities, engineering, applied physics, and even law. Those include University of California, Davis and New York University as well as national and international research agencies like National Aeronautics and Space Administration (NASA), National Science Foundation (NSF), and National Institutes of Health (NIH).

Think outside the box and ask people, ‘Hey, how'd you get to this role and what is it like’? And really try to understand what it is that you want to accomplish.
Andreia Pierce

For scientists interested in pursuing a business role, Pierce recommends talking to people. She suggests joining networking groups, serving on boards of different associations, and finding creative ways to meet new people. “Think outside the box and ask people, ‘Hey, how'd you get to this role and what is it like’? And really try to understand what it is that you want to accomplish,” she says. 

And, she advises, take those steps, even if you aren’t completely clear on specifics.

“I may not have known the titles I wanted to have. But by the time I switched to pharma I knew I wanted to lead a business. And I wanted to do it in a way that was very impactful, where I could create the strategy and have a seat at the table and implement change, not just change things once they have been rolled out to me, but be part of building it.”

Ultimately, she says her career has benefitted from deciding where she wanted to be and, in true Amazonian fashion, working backwards from there.

Pierce writes about how the Maryland Transportation Institute is tracking social distancing efforts with the AWS Cloud and big data.

Research areas

Related content

US, NY, New York
The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through cutting-edge generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities - Define and lead science initiatives from problem framing through production deployment in a high-ambiguity environment - Develop and deploy models spanning computer vision, language, and search and retrieval that operate on multimodal inputs at scale - Design and analyze large-scale online experiments to measure impact on shopper and advertiser outcomes - Collaborate with engineering, product, and design to ship science into production A day in the life As an Applied Scientist on the Sponsored Videos team, you will tackle problems at the intersection of computer vision, generative AI, search and retrieval, and personalization. You'll own the full science lifecycle from research and experimentation through online testing and production deployment, working closely with engineering, product, and design partners to bring ideas to market. You should be comfortable working with multimodal signals, building models that operate at scale, and measuring impact through rigorous experimentation. Your work will directly influence the experience of hundreds of millions of shoppers and the outcomes of tens of thousands of advertisers. About the team The Sponsored Videos team within Sponsored Products and Brands develops the science and systems behind video advertising experiences that connect advertisers and shoppers across Amazon. We are on a mission to make Amazon the best-in-class destination for shoppers to discover, engage with, and build affinity with brands through videos.
US, WA, Seattle
Join us at the forefront of Amazon's sustainability initiatives to work on environmental and social advancements that support Amazon's long-term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. We are looking for a Research Scientist to join our growing Sustainability team to drive the science behind value chain decarbonization. This role will establish Amazon's scientific methodologies for sector- and cross-sectoral decarbonization mechanisms, and establish benchmarks for automated validation and risk assessment. As a Research Scientist, you will be responsible for independently leading assessments of environmental issues across the full spectrum of Amazon businesses and evaluating sustainability impacts across the value chain. You will independently develop quality frameworks and methodologies that enable Amazon to scale procurement of high-quality environmental interventions while maintaining scientific rigor and environmental integrity. Key job responsibilities - Develop quality assessment frameworks for complex environmental interventions, baseline-setting approaches, and measurement methodologies - Build quantitative benchmark and statistical models that enable scalable evaluation across heterogeneous data sources - Create attribution methodologies for supply chain interventions across Amazon's diverse footprint - Develop social and environmental safeguard criteria that integrate community impact assessments - Collaborate with cross-functional teams including procurement, sustainability operations, and business units to translate scientific methodologies into operational requirements - Work under the direction of senior business leaders while acting as lead Subject Matter Expert for value chain decarbonization science, including designing and leading research, data collection, modeling, documentation, interpretation, and validation About the team Diverse Experiences: World Wide Sustainability values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture: It’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
US, CA, Sunnyvale
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced industry leading devices like Fire tablets, Fire TV and Amazon Echo. As a Design Analysis Engineer, you will be responsible for bringing new product designs through to manufacturing. Structural engineering contributes unique, in-depth technical knowledge to solve complex engineering problems in concert with multi-disciplinary teams including Industrial Design, Hardware Engineering, and Operations. Key job responsibilities You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will: · Perform analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Develop, analyze and test thermal, acoustic and structural solutions; from concept design, feature development, product architecture, through system validation · Support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Use simulation tools like Abaqus for analysis and design of products · Validate design modifications using simulation and actual prototypes · Use of programming languages like Python and Matlab for analytical/statistical analyses and automation · Establish noise thresholds for usability and compliance requirements · Determine and validate structural performance under use and test conditions · Have strong knowledge of various materials such as heat spreaders solutions to resolve thermal issues, damping materials for noise and vibration suppression · Use various data acquisition systems with thermocouples, accelerometers, strain gauges and IR cameras · Collaborate as part of the device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives · Design and execute tests using statistical tools to validate analytical models, identify risks and assess design margins · Create and present analytical and experimental results · Develop and apply design guidelines based on project results
CA, BC, Vancouver
Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. WISE (Workforce Intelligence powered by Scientific Engineering) delivers the scientific and engineering foundation that powers Amazon's enterprise-wide workforce planning ecosystem. Addressing the critical need for precise workforce planning, WISE enables a closed-loop mechanism essential for ensuring Amazon has the right workforce composition, organizational structure, and geographical footprint to support long-term business needs with a sustainable cost structure. We are looking for a Sr. Applied Scientist to join our ML/AI team to work on Advanced Optimization and LLM solutions. You will partner with Software Engineers, Machine Learning Engineers, Data Engineers and other Scientists, TPMs, Product Managers and Senior Management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. As a tech expert, you will be an advocate for compelling user experiences and will demonstrate the value of automation and data-driven planning tools in the People Experience and Technology space. Key job responsibilities * Engineering execution - drive crisp and timely execution of milestones, consider and advise on key design and technology trade-offs with engineering teams * Priority management - manage diverse requests and dependencies from teams * Process improvements – define, implement and continuously improve delivery and operational efficiency * Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations * Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalations To be successful on this journey, you love having high standards for yourself and everyone you work with, and always look for opportunities to make our services better.
US, NY, New York
We are seeking an Research Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Science Manager to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will lead a strong science team and work closely with other science and engineering leaders, product and business partners together to build the best personalized customer experience for Prime Video. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Lead to develop AI solutions for various Prime Video recommendation and personalization systems using Deep learning, GenAI, Reinforcement Learning, recommendation system and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Hire and grow a science team working in this exciting video personalization domain. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various devices. We work closely with the engineering teams to launch our solutions in production.
US, WA, Seattle
Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists developing models to model customer behavior and optimize the customer experience with Amazon Prime. This includes understanding who our customers are, long-term value of the Prime membership program, and creating the right personalized framework for content and subscription optimization. As an AI/ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as optimizing/fine-tuning GenAI/LLM solutions for Prime personalization, building GenAI foundation models, global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI/LLMs, supervised/semi-supervised learning, deep learning, transformer architectures, using outcomes from causal Econometric modeling, and Reinforcement learning. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Sagemaker, DynamoDB, S3, ClaudeCode), various AI/ML algorithms and techniques (Deep Learning, GenAI/LLMs, transformers, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. Key job responsibilities - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, WA, Bellevue
Build the scientific intelligence layer powering Amazon’s satellite manufacturing system. As an Applied Scientist, you will develop machine learning models that transform fragmented manufacturing, test, quality, and operational data into actionable intelligence that improves how satellites are built. You will tackle ambiguous, high-impact problems where data is incomplete, noisy, and distributed, and where model outputs influence real-world manufacturing decisions. Your work will power AI-enabled workflows such as non-conformance disposition, root-cause analysis, and predictive test optimization - reducing defects, accelerating production, and helping create more intelligent, data-driven manufacturing systems. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Translate ambiguous manufacturing and operational problems into well-defined scientific problems, modeling approaches, and evaluation criteria - Design, train, and deploy machine learning models, including LLM-based systems, retrieval models, and task-specific models - Develop and evaluate models using large-scale, noisy, heterogeneous datasets with incomplete, delayed, or imperfect ground truth - Apply state-of-the-art techniques in areas such as anomaly detection, root-cause inference, multimodal learning, information retrieval, and generative AI, adapting or extending them to meet project requirements - Design experiments and evaluation frameworks that capture real-world failure modes, distribution shift, and decision risk - Make principled tradeoffs among model complexity, data quality, accuracy, latency, cost, and maintainability - Build production-quality scientific components with appropriate testing, documentation, monitoring, and operational mechanisms - Work with Manufacturing, Quality, Test, and engineering partners to understand customer needs and translate them into effective scientific solutions - Analyze model and system performance, identify gaps and root causes, and iteratively improve deployed solutions - Clearly document scientific approaches, experimental results, design decisions, and lessons learned so that others can understand and reproduce the work - Contribute to technical discussions, mentor less experienced teammates, and help advance scientific and engineering best practices within the team A day in the life You may start by partnering with Quality and Manufacturing teams to define a training dataset for a root-cause prediction model, including how historical cases should be labeled and evaluated. You then design experiments and train models, comparing approaches across architectures, features, and data slices. Later, you analyze benchmark results to identify failure modes, data-quality issues, and generalization gaps, and refine the evaluation set to better represent real-world cases. You work with engineers to integrate the model into a production workflow, adding testing, monitoring, and feedback mechanisms. Throughout the day, you balance scientific rigor with practical constraints such as data availability, latency, reliability, and operational cost. About the team Leo Satellite Build Systems is the centralized AI team within Leo Production Operations. We build shared capabilities for AI across Production Operations, including governed data assets, machine learning models, retrieval systems, evaluation frameworks, and knowledge services. We work on real-world systems where scientific decisions can influence physical outcomes. We value rigorous experimentation, strong data foundations, clear documentation, and production-ready engineering. Our team is helping enable AI-native manufacturing by turning fragmented operational knowledge and data into reliable intelligence that improves production outcomes.