AfroTech  Dela Agbemabiese Justin Barry Nashlie Sephus Colby Wise
With AfroTech World occurring this week, we asked some of the company's Black scientists what they consider some of the systemic issues limiting underrepresented minorities from being more involved in the technology industry. We heard from Dela Agbemabiese (lower left), a data scientist, Justin Barry (upper left), applied scientist, Nashlie Sephus (upper right), applied science manager, and Colby Wise (lower right), senior deep learning scientist.
Credit: Glynis Condon

Issues of racial, ethnic and gender diversity are on the agenda at AfroTech World

Amazon scientists provide insights on issues related to lack of involvement of underrepresented minorities in the technology industry.

As CNBC reported earlier this year, six years after initially disclosing diversity reports, major technology companies have made little progress in hiring more minorities, especially Black employees with science and technology skills.

This presents a series of ongoing challenges. According the US Bureau of Labor Statistics (BLS), nearly one-quarter of the country’s total economic output is produced by high-tech industries, and in 2017 BLS projected there would be more than 1 million job openings in computer and information technology over the next 10 years. Moreover, computing occupation salaries are more than twice the median wage for all other occupations, according to BLS.

“When we look at tech and its impact on our economy, and the simultaneous underrepresentation of the Black community, it is a critically important racial and economic justice issue," says Allison Scott, CEO of the Kapor Center. “When the tech workforce and leadership reflects the diverse experiences and backgrounds of our nation, I believe tech can begin to play an integral role in addressing long-standing disparities that exist in this country.”

As of December 31, 2019, Amazon reported that 26.5% of its global workforce identifies as Black/African American, 26.5% Asian, 18.5% Hispanic/Latinx, 1.3% as Native American, and 3.6% as two or more races.  The 26.5% of employees who identify as Black/African American work in both non-technical and technical roles.

This week at AfroTech World, issues related to the lack of adequate racial, ethnic, and gender diversity within the technology industry are on the agenda as leaders in technology and business come together to exchange ideas for creating greater opportunity for Blacks in technology.  Amazon is a Diamond Sponsor of this year’s event, and has a virtual recruiting booth.  

On Nov. 13, the company is hosting a virtual event, “Our Voices, Our Power”, presented by Amazon’s Black Employee Network (BEN) affinity group. Attendees will hear employees share their Amazon journey stories, learn about career opportunities, and enjoy entertainment.

In advance of AfroTech, Amazon Science asked some of the company’s Black scientists what they consider some of the systemic issues limiting underrepresented minorities’ involvement in the technology industry, about some of the issues they have had to overcome in pursuing their science careers, who or what inspired them to pursue their science careers, and what lessons we might take from their individual experiences. 

Dela Agbemabiese is a data scientist within Amazon’s advertising organization. He earned his master’s degree in business administration from Drexel University.

Dela Agbemabiese
Dela Agbemabiese

What do you consider some of the systemic issues limiting underrepresented minorities from greater employment opportunities in the technology industry?

Lack of financial resources to stimulate curiosity in tech, lack of mentors or heroes to look up to due to low representation, and societal prejudice hindering opportunities.

Lack of financial resources to stimulate curiosity in tech. I have been fortunate and blessed my entire life.  All gratitude goes to my parents. I was born in Ghana, West Africa. My mom was a nurse, and my dad an economist. Due to the nature of my dad’s work, I got the opportunity to travel a lot as a kid, got enrolled into a course at eight years old to get a Linux command line certificate, and always had access to tech resources. My parents sacrificed to ensure I attended the best schools, and there is not a single thing I ever asked for that I did not get. This may not be the case for all children, whose parents are possibly working hard doing multiple jobs, and in some cases are single parents. If the financial resources I had were similar to that of many minority children, it would be unlikely for me to be where I am today.

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Lack of mentors or heroes to look up to due to low representation. While my dad was heavy on econometrics and I learned a thing or two from him, it was my cousin Martey to whom I looked up. He was brilliant academically, and I always wanted to be like him. He tutored me in math and physics, thus giving me an edge over my classmates. Martey was not my only mentor, in fact, I had many, including Yao Obeng, who helped me nurture my creativity and problem-solving skills. Many minority children may not have mentors or heroes within tech to encourage and inspire interest in tech-related careers. If I did not have these mentors to motivate me, it would be unlikely for me to be where I am today.

Societal prejudice hindering opportunities. Growing up in Ghana, prejudice did not exist from a racial standpoint. Once I moved to the United States for my undergraduate degree, this became a reality. My minority friends and I have had to work twice as hard as our peers to prove we are as good as our credentials. We strived to invalidate stereotypes about minorities through the quality of our work and our work ethic. With everything I do, in the back of my mind I am thinking about how my actions or inactions affect the perception towards minorities: am I enabling some of these unfounded prejudices? Or am I, through my work, educating my peers and superiors? For me, this societal prejudice only began when I came to the United States for my undergraduate degree, but imagine the minority children out there who have had to live with this their entire lives. It sure can get demoralizing.

What are some of the obstacles you had to overcome in pursuing your science career?

Societal prejudice hindering opportunities. I have been lucky to have managers and peers that are inclusive and open-minded, that judge me based on the quality of my work. Rachel McKitrick was my first manager in Amazon. I joined Amazon as a business analyst, despite my previous role as a senior data scientist. I just wanted to join Amazon! Rachel knew my business analyst role was not ideal, and gave me projects that were science oriented, which ultimately enabled my transition to scientist. My second manager, Monica Wu, always made herself available to chat and made me feel like my voice and opinion mattered. My current team managed by Dauwe Vercamer and Andrew Petschek welcomed me with open arms, gave me opportunities to shine and lead within the team. They provide direct feedback that has made me a much better scientist today.

I have had the privilege of learning from a lot of people. Societal prejudice may be harder to solve for, but I believe a good place to start will be to find means for minority youth to gain access to some of the brilliant minds within the technology industry, be it through some virtual teaching programs, or through some mentoring programs. The prejudice may exist, the financial resources may be sparse or non-existent, but with heroes and mentors to look up to, a child’s imagination can be sparked for what could be.

Who or what inspired you to pursue your science career, and what lessons can we take from your experience?

My dad due to his econometrics background, and my childhood mentors who encouraged me to put math and science ahead of basketball and soccer. Since then, I have had lots of mentors along the way, especially here at Amazon. Individuals such as Leo Razoumov, Pranjal Mallick, Amy Ruschak, John Lafayette, and Oded Netzer, who have helped shape me into a better scientist.

My advice to Black students interested in a STEM career, or other Black scientists is to find mentors, and get them involved in your work. Meet with them once a week for even 10 minutes, and let them influence your work.

Justin Barry is an applied scientist with Amazon’s Prime Video organization. He earned his master’s degree in computer science from the University of Central Florida.

Justin Barry
Justin Barry

What do you consider some of the systemic issues limiting underrepresented minorities from greater employment opportunities in the technology industry?

This is a massive topic with a myriad of associated socioeconomic issues. One issue that jumps to the forefront for me is the schools where leading companies within the tech industry recruit from. Traditionally, these companies have limited their recruitment to top universities where Blacks and other underrepresented minorities comprise a small percentage of the student population. This is beginning to change, but I believe technology companies need to more aggressively expand their recruitment efforts, especially among historically Black colleges and universities (HBCUs).

What are some of the obstacles you had to overcome in pursuing your science career?

One issue is imposter syndrome — the idea that you're not good enough and you’re only in your position because you’ve been given special treatment. Although imposter syndrome is something everyone experiences, I think it’s particularly acute for Blacks given the clear underrepresentation within the technology industry. Imposter syndrome can touch all aspects of your job if you’re unaware, or if you don’t have the tools to deal with it. Not everyone has the tools to deal with it, and I suspect not everyone has correctly identified the problem.

Who or what inspired you to pursue your science career, and what lessons can we take from your experience?

Video games sparked my interest in computer science, and more specifically artificial intelligence. My undergraduate degree is in computer science and math, and machine learning and AI provide the opportunity to apply my computer science and math skills to real-world applications.

Nashlie Sephus is an applied science manager within Amazon Web Services Ai. She earned her PhD in electrical and computer engineering from Georgia Tech.

Nashlie Sephus
Nashlie Sephus

What do you consider some of the systemic issues limiting underrepresented minorities from greater employment opportunities in the technology industry?

Imposter syndrome is one issue I find common within underrepresented minority groups. It’s a feeling of being convinced that you don’t belong in the industry, or within advanced roles in the industry, regardless of your accolades and accomplishments. It is as if they are not real or didn’t happen. This is often due to not seeing many others who look like you in similar or higher positions. ‘You can’t be what you can’t see’ is a common thought. Also, there are few mentors or support systems for these groups, and as a black/female/engineer/scientist, you sometimes feel like the minority of the minority, which further isolates you.  

What are some of the obstacles you had to overcome in pursuing your science career?

At times, I have had to fight for myself and members of my teams for equal pay and advancement in my career. I also have needed to develop mechanisms to be heard when it was difficult to convey messages to those around me. I’m usually quiet and reserved, but over the years I’ve learned how to gain respect from peers by being more outspoken even, or especially, when I disagreed. This is one reason why I appreciate Amazon’s leadership principle: Have Backbone; Disagree and Commit. 

Who or what inspired you to pursue your science career, and what lessons can we take from your experience?

I grew up in a house full of women where we often did our own chores, like fixing and repairing things around the house. I was also always going to summer math and science camps in elementary and middle school, especially a summer engineering camp for girls after my eighth grade science teacher recommended I attend. This was when I was first introduced to the various areas of engineering, and fell in love with computer science. Being able to control the hardware with software was fascinating to me. I knew then that’s what I wanted to do. This early exposure to science was key to me figuring out one of my passions, in addition to music and sports.

Colby Wise is a senior deep learning scientist and manager within the AWS Machine Learning Solutions Lab. He earned his master’s degree in computer science from the Columbia University Fu Foundation School of Engineering and Applied Sciences.

Colby Wise
Colby Wise

What do you consider some of the systemic issues limiting underrepresented minorities from greater employment opportunities in the technology industry?

Educational opportunity. Science, technology, engineering, and math (STEM) careers in the technology industry are highly competitive. Over the years, we’ve seen advanced tools and technologies like cloud technology, machine learning, and deep learning, that were once reserved only for large companies or prestigious universities being utilized by students as early as junior high school. While this has created and accelerated educational opportunities for millions of students globally, the reality is that not all have been able to benefit. In the United States, public school funding varies significantly by geography, and where you grow up is a major factor in access to educational resources. Schools with advanced STEM courses and other after-school programs are valuable inroads for STEM students to accelerate their learning opportunities and explore careers in science. What’s more, these opportunities compound positively from lower educational levels to higher educational levels. While not the only factor, these programs are important when understanding the pipeline of underrepresented minorities in highly competitive industries like technology. For example, the US Federal Reserve conducted a study highlighting how educational attainment of parents plays an important role in children’s educational pursuits. Studies like this and others indicate that lower parental educational attainment may present a unique challenge for students. One potential consequence of underrepresentation of minorities in advanced degrees is that employment opportunities often arise from one’s social network, employee referrals, for example. This can be summarized as both an employment funnel problem and a network problem. While not always the case, a more diverse workforce can build connections to underrepresented talent pools. 

Financial equality. In a study from 2020, the US Federal Reserve found large and persistent gaps in net wealth and earnings by race and ethnicity. While education is a significant factor in wage gaps, the St. Louis Federal Reserve found net wealth by race was not as positively correlated with educational attainment for minorities. Educational attainment is extremely important. Many highly technical roles require advanced degrees. Financial equality and opportunity as characterized by job salary prospects, current income and net wealth, and access to educational funding sources like loans are all potential factors impacting lower minority employment. In 2016, the Brookings Institution found the median household net wealth for Black and Hispanic families to be 1/8th  that of white households. When you consider the rising cost of college and advanced degrees, this income and net wealth gap may also play a factor in why employment among underrepresented minorities is lower in highly competitive industries like technology. Specifically, minorities whose households cannot readily pay for advanced degrees choose between the implications of high debt burdens and lower comparative earnings, and often must forsake advanced degrees to enter or stay in the workforce.

Leadership representation. Representation of minorities in leadership positions is relatively low. It is unclear how much educational opportunity and financial equality contribute to this, compared to other issues such as equitable pathways to senior leadership positions. In many companies in which I have worked, you notice a similar triangular pattern of minority leadership where representation at junior levels is more in-line with industry trends, while there is a dearth of representation as you reach more senior positions. No doubt there is work to be done to drive greater employment of underrepresented minorities at all levels. But simply increasing the representation at entry levels does not address other attrition and talent-retention hurdles. Overall, companies need to take a more systematic, data-driven approach to move the needle and find solutions to underrepresentation of minorities in the tech industry. For instance, companies should not be afraid to tackle the complex issues at multiple hierarchies, such as creating innovative solutions to drive educational opportunity while objectively measuring current pathways to employment within the tech industry. Furthermore, companies should ensure financial equality by aligning corporate incentives with fair pay distributions, minority leadership representation, and talent development and retention.  

What are some of the obstacles you had to overcome in pursuing your science career?

Educational opportunity. While everyone’s path is different, unfortunately my story is rather common given its similarity to those of many underrepresented minorities. I faced and overcame obstacles in educational and financial opportunity plus roadblocks to leadership roles. I attribute my luck mainly to the many individuals who provided a helping hand, plus a little bit of hard work sprinkled in. I grew up in a single-parent household in an impoverished, high-crime inner-city area. Despite this, my family valued education highly, and one of my parents had an advanced degree which was extremely rare for the area. Given that, I always ranked in the top 1% in my coursework while very young. That said, district educational attainment rates were low, and advanced coursework or programs for gifted students were nonexistent. However, prior to high school an unfortunate family event led to me moving from one of the poorest areas in the country to one of the best school districts nationally. After discovering how far behind I was in math and science, my family and I worked extremely hard over several years to get me back in line with my expected academic grade level. Now fast-forwarding to college: I, like many other minorities, did not have the means to pay for college, nor easy access to loans. After being selected to a number of great schools, my decision was ultimately driven by the amount of money I received in scholarships and grants. During college I followed the same recipe for success: tons of luck, humility to ask for help, and a bit of hard work to land an internship as a sophomore at a prestigious Wall Street investment bank. There I was surrounded by some of the smartest minds in STEM, with many having achieved advanced degrees from top universities around the world. The vast majority of these individuals did not look like me. Desperately wanting to be accepted and succeed among my peers in industry is what drove me to pursue a career in science, and many years later brought me to AWS.

Who or what inspired you to pursue your science career, and what lessons can we take from your experience?

Family and friends. Ultimately, doing what you love and constantly learning while being curious is the greatest inspiration one needs to pursue a career in science. As discussed above, studies have shown a correlation between parental educational attainment and children’s attainment. Thinking forward a bit, I combined my passion for what I love in science — AI/ML — with a selfish goal of wanting to be a living model for a career in science for my children. My greatest inspiration, however, is my wife. She discovered her passion for science at a very young age with plentiful opportunities to explore that passion, ultimately helping her reach the pinnacles of academia, where she received undergraduate and graduate degrees from two of the top universities in the world. Her passion for science, hard work, and humility continue to inspire me on a daily basis.


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The Amazon Air Science and Technology team is seeking an Applied Scientist to be part of a team solving complex aviation operations problems to reduce cost and improve performance. This is a blue-sky role that gives you a chance to bring optimization modeling, statistical modeling, machine learning advancements to data analytics for customer-facing solutions in complex industrial settings.You will work closely with product, research science and technical leaders throughout Amazon Air, Amazon Delivery Technology and Supply Chain Optimization and will be responsible for influencing funding decisions in areas of investment that you identify as critical future product offerings. You will partner with software developers and data scientists to build end-to-end data pipelines and production code, and you will have exposure to senior leadership as we communicate results and provide scientific guidance to the business. You will analyze large amounts of business data, build the machine learning or optimization models that will enable us to continually delight our customers worldwide.The ideal candidate will have extensive experience in Science work, business analytics and have the aptitude to incorporate new approaches and methodologies while dealing with ambiguities. Excellent business and communication skills are a must to develop and define key business questions and build models that answer those questions. You should have a demonstrated ability to think strategically and analytically about business, product, and technical challenges. Further, you must have the ability to build and communicate compelling value propositions, and work across the organization to achieve consensus. This role requires a strong passion for customers, a high level of comfort navigating ambiguity, and a keen sense of ownership and drive to deliver results.Tasks/ Responsibilities:· Partnership with the engineering and operations to drive modeling and design for complex business problems.· Design and prototype decision support tools (product) to automate standardized processes and optimize trade-offs across the full decision space.· Contribute to the mid- and long-term strategic planning studies and analysis.· Lead complex transportation modeling analyses to aid management in making key business decisions and set new policies.
ES, B, Barcelona
If you get excited by the prospect of solving hard problems using Computer Vision and Machine Learning, enjoy working in a fast-paced environment with thought leaders in the CV space, and are passionate about launching algorithms for maximum customer impact, then we have the perfect role for you!We are looking for Principal Scientist with a deep expertise in computer vision to focus on data-driven image synthesis using deep learning techniques such as GANs and VAEs to help Amazon transform pixels into personalized fashion images. Our team is developing cutting-edge technology to personalize and transform photos, partnering with many different teams across Amazon to apply a mix of workflows, image generation, computer vision, and machine learning to solve problems like virtual try-on at Amazon scale. A strong candidate will have experience leading a team of scientists, working independently on problems, and setting their own research direction.As a Principal Applied Scientist, you will work in a team with other scientists and engineers working on products and prototypes in the field of image synthesis and photo-realistic appearance of people and clothing to create scalable solutions for business problems. You will play a critical role in ideation for the team and run live experiments, with opportunities to publish your work. We are building the next generation of fashion imagery, and we hope you'll join us!This role is located in Barcelona, Spain, but we are open to hiring remote positions across the US and EU.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
US, WA, Seattle
The Human Resources Central Science Team (HRCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.We are looking for economists who are able to provide structure around complex business problems, hone those complex problems into specific, scientific questions, and test those questions to generate insights. The ideal candidate will work with engineers and computer scientists to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. We are looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team.Ideal candidates will work closely with business partners to develop science that solves the most important business challenges. They will work in a team setting with individuals from diverse disciplines and backgrounds. They will serve as an ambassador for science and a scientific resource for business teams, so that scientific processes permeate throughout the HR organization to the benefit of Amazonians and Amazon. Ideal candidates will own the development of scientific models and manage the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions.
US, WA, Seattle
The Human Resources Central Science Team (HRCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal.We are looking for economists who are able to provide structure around complex business problems, hone those complex problems into specific, scientific questions, and test those questions to generate insights. The ideal candidate will work with engineers and computer scientists to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. We are looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team.Ideal candidates will work closely with business partners to develop science that solves the most important business challenges. They will work in a team setting with individuals from diverse disciplines and backgrounds. They will serve as an ambassador for science and a scientific resource for business teams, so that scientific processes permeate throughout the HR organization to the benefit of Amazonians and Amazon. Ideal candidates will own the development of scientific models and manage the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions.
US, WA, Seattle
The Amazon Product Catalog group is hiring a Senior Applied Scientist to help us build the most authoritative product knowledge in existence. Our charter is to capture every relevant fact and relationship for any product on the planet. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you know.As a Senior Applied Scientist, you will be responsible for designing, developing, and deploying large-scale data mining solutions and distributed machine learning systems that ultimately make shopping on Amazon delightful and functional. Because the product catalog is the heart of our retail business, your work will directly change how Amazon customers search, find, compare, and buy everything from televisions to groceries. Our catalog contains hundreds of billions of facts, a scale which demands automated, state-of-the-art techniques to identify defects, abuse, incorrect data, and find new relationships between products, facts, and entities.Our domain blurs the boundaries between knowledge graphs, ontologies, entity recognition, image classification, machine translation, entity recognition, and semantic fact extraction. This requires a fast, collaborative environment We not only leverage best-in-class models, but also improve them. You will have the support of a well-established team with a long-term charter, science-smart engineers, language experts, and the latest AWS products and compute resources. You will collaborate closely with teams of software engineers, applied machine learning scientists, product managers, user interface designers, and others in order to influence our business and technical strategy, and play a key role in defining the team’s roadmap.A successful candidate will have an established background in machine learning science, large scale software systems, a strong technical ability, great communication skills, and a motivation to solve new, ambiguous problems.Unique Opportunities· Global impact on hundreds of millions of Amazon customers· Opportunities to publish both internally and externally· Close-knit partnership with science-smart developers – your improvements can roll out in days, not months, because engineers understand your work· Access to Amazon-scale datasets, spanning hundreds of billions of facts· Support from over 100 dedicated language experts and SMEs to label, validate, and test your hypothesis· Challenging, cutting-edge science problems that cross multiple domains (such as textual, semantic and image-aware Transformer models )Key Responsibilities· Develop production-ready machine learning solutions to improve Amazon Product Catalog· Collaborate with and influence scientists and engineers in multiple teams· Refine existing techniques, optimizing accuracy, throughput, and global impact· Publish results internally and externally
US, WA, Seattle
Want to watch a movie at the end of a long week, but not sure what to choose? Looking for a new show while you wait for the next season of Game of Thrones to start? So are millions of our Prime Video customers. The Prime Video Relevance team helps customers find relevant videos, channels and topics so they can find content they didn’t even known they were looking for, continuing to surprise them with the depth of our catalog.We tailor our recommendations through a variety of machine learning algorithms including deep learning neural networks, that you will help define and extend. We are looking for creative, customer and details obsessed machine learning scientists who can apply the latest research, state of the art algorithms and machine learning to build highly scalable recommendation and personalization systems. You'll have a chance to collaborate with talented teams of engineers and scientists to run these predictions on distributed systems at incredible scale and speed.As a member of the Prime Video Personalization organization, you will spend your time as a hands-on machine learning practitioner and a research leader. You will play a key role on the team, building and guiding machine learning models from the ground up. At then of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide.Some examples of the things we work on:· Using Neural Networks and Deep Learning techniques to find titles that customers will enjoy· Build and operate services that deliver millions of recommendations per second· Extend models and algorithms to support our ever growing ways of consuming content (subscriptions, live, rentals etc), dealing with unique challenges such as observational bias and rapidly scaling dimensions· Constantly experimenting with changes to the underlying algorithms and models to deliver relevant content to a wide variety of customer experiencesIf you are ready to truly make an impact on a product that is used by millions of people around the world, including your own friends and family, then we would love to talk to you.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
US, WA, Seattle
Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists and Engineers developing models to predict customer behavior and optimize the customer experience with Amazon Prime. This includes identifying who our customers are and providing them with personalized relevant content. As an ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions.There are numerous scientific and technical challenges you will get to tackle in this role, such as global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, cohort identification in a semi-supervised setting, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from supervised learning, bandits, optimization, and RL.As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of.You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various ML algorithms and techniques (XGBoost, Random Forests, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques.Major responsibilities· · Build and develop machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams.· · Leverage Bandits and Reinforcement Learning for Recommendation Systems.· · Develop offline policy estimation tools and integrate with reporting systems.· · Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.· · Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes.· · Work closely with the business to understand their problem space, identify the opportunities and formulate the problems.· · Use machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems.· · Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, WA, Seattle
Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists and Engineers developing models to predict customer behavior and optimize the customer experience with Amazon Prime. This includes identifying who our customers are and providing them with personalized relevant content. As an ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions.There are numerous scientific and technical challenges you will get to tackle in this role, such as global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, cohort identification in a semi-supervised setting, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from supervised learning, bandits, optimization, and RL.As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of.You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Redshift, Sagemaker, DynamoDB, S3, ...), various ML algorithms and techniques (XGBoost, Random Forests, Neural Networks, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques.Major responsibilities· · Build and develop machine learning models and supporting infrastructure at TB scale, in coordination with software engineering teams.· · Leverage Bandits and Reinforcement Learning for Recommendation Systems.· · Develop offline policy estimation tools and integrate with reporting systems.· · Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.· · Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes.· · Work closely with the business to understand their problem space, identify the opportunities and formulate the problems.· · Use machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems.· · Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, WA, Seattle
Are you excited about powering Amazon’s physical stores’ expansion through the application of Machine Learning and Big Data technologies? Do you thrive in a fast-moving, innovative environment that values data-driven decision making, scalable solutions, and sound scientific practices? We are looking for experienced scientists to build the next level of intelligence that will help Amazon physical stores grow and succeed.Our team is responsible for building the core intelligence, insights, and algorithms that support the real estate acquisition strategies for Amazon physical stores. We are tackling cutting-edge, complex problems — such as predicting the optimal location for new Amazon stores — by bringing together numerous data assets from disparate sources inside and outside of Amazon, and using best-in-class modeling solutions to extract the most information out of them.You will have a proven track-record of delivering solutions using advanced science approaches. You will be comfortable using a variety of tools and data sources to answer high-impact business questions. You will transform one-off models into automated systems. You will be able to break down complex information and insights into clear and concise language and be comfortable presenting your findings to audiences with a broad range of backgrounds.Responsibilities:· Develop production software systems utilizing advanced algorithms to solve business problems.· Analyze and validate data to ensure high data quality and reliable insights.· Partner with data engineering teams across multiple business lines to improve data assets, quality, metrics and insights.· Proactively identify interesting areas for deep dive investigations and future product development.· Design and execute experiments, and analyze experimental results in collaboration with Product Managers, Business Analysts, Economists, and other specialists.· Leverage industry best practices to establish repeatable applied science practices, principles & processes.
US, WA, Seattle
Global Talent Management (GTM) at Amazon owns a suite of products which helps drive career development for hundreds of thousands of Amazonians across the world. GTM - Science utilizes a wide array of data sources to conduct analytics and create predictive models that fuel recommendations, actions, and insights in nearly a dozen software systems. The team itself is composed of a variety of scientists and engineers with varied backgrounds, coming together to create diverse and innovative solutions to the problems faced by the one of the world’s largest and fastest growing workforces.This role will support the advancement of key workforce planning products owned by the team. The role will be a scientific lead for forecasting in the organization and a thought leader for forecasting applications throughout HR. If you’re interested in building models used regularly by thousands of Amazonians, to inform talent management decisions, this role is for you. You will support interesting, analytical problems, in an environment where you get to learn from other experienced economists and apply econometrics at massive scale.You will build econometric models, using our world class data systems, and apply economic theory to solve business problems in a fast moving environment. Economists at Amazon will be expected to develop new techniques to process large data sets, address quantitative problems, and contribute to design of automated systems around the company.· Build and operationalize econometric and statistical models· Perform model refreshes or updates to analyses as needed· Work collaboratively with economists and research scientists to assist in the design and implementation of analysis to answer challenging HR questions· Interpret and communicate results to outside customers· Aggregate and analyze data pulled from disparate sources (HR, Finance or other business systems) and related industry and external benchmarks; provide insights and a point of view on analysis and recommendations· Assist in the design and delivery of automated, scalable analytical models to stakeholders· Report results in a manner which is both statistically rigorous and compellingly relevant
US, VA, Arlington
Global Talent Management (GTM) at Amazon owns a suite of products which helps drive career development for hundreds of thousands of Amazonians across the world. GTM - Science utilizes a wide array of data sources to conduct analytics and create predictive models that fuel recommendations, actions, and insights in nearly a dozen software systems. The team itself is composed of a variety of scientists and engineers with varied backgrounds, coming together to create diverse and innovative solutions to the problems faced by the one of the world’s largest and fastest growing workforces.This role will support the advancement of key workforce planning products owned by the team. The role will be a scientific lead for forecasting in the organization and a thought leader for forecasting applications throughout HR. If you’re interested in building models used regularly by thousands of Amazonians, to inform talent management decisions, this role is for you. These are exciting fast-paced businesses in which work on extremely interesting analytical problems, in an environment where you get to learn from other experienced economists and apply econometrics at massive scale.You will build econometric models, using our world class data systems, and apply economic theory to solve business problems in a fast moving environment. Economists at Amazon will be expected to develop new techniques to process large data sets, address quantitative problems, and contribute to design of automated systems around the company.· Build and operationalize econometric and statistical models· Perform model refreshes or updates to analyses as needed· Work collaboratively with economists and research scientists to assist in the design and implementation of analysis to answer challenging HR questions· Interpret and communicate results to outside customers· Aggregate and analyze data pulled from disparate sources (HR, Finance or other business systems) and related industry and external benchmarks; provide insights and a point of view on analysis and recommendations· Assist in the design and delivery of automated, scalable analytical models to stakeholders· Report results in a manner which is both statistically rigorous and compellingly relevant