Jesse Levinson, co-founder and CTO of Zoox
Jesse Levinson, co-founder and CTO of Zoox, completed his PhD and postdoc under Sebastian Thrun at Stanford. He developed algorithms for Stanford’s entry in the 2007 DARPA Urban Challenge and went on to lead the self-driving team’s research and development efforts.
Zoox

The future of mobility-as-a-service

Jesse Levinson, co-founder and CTO of Zoox, answers 3 questions about the challenges of developing autonomous vehicles and why he’s excited about Zoox’s robotaxi fleet.

In June 2020, Amazon acquired Zoox, a then six-year-old California-based startup focused on “creating autonomous mobility from the ground up.”

Six months later, Zoox, now an independent Amazon subsidiary, shared publicly for the first time a look at its electric, autonomous vehicle created for dense, urban environments. The vehicle reveal marked a key milestone toward the organization’s vision of creating an autonomous robotaxi fleet and ride-hailing service designed with passengers in mind.

At its unveiling in December 2020, Zoox CEO Aicha Evans said her team is transforming the rider experience to provide superior “mobility-as-a-service” for customers. Moreover, she added, given the current data related to carbon emissions and traffic accidents, “It’s more important than ever that we build a sustainable, safe solution that allows riders to get from point A to point B.”

See how a Zoox robotaxi traverses city streets.

Jesse Levinson, co-founder and chief technology officer of Zoox, guides the company’s technology roadmap and execution to turn its mobility-as-a-service vision into reality. After graduating summa cum laude from Princeton, he completed his PhD and postdoc under Sebastian Thrun at Stanford. There, he developed algorithms for Stanford’s successful entry in the 2007 DARPA Urban Challenge and went on to lead the self-driving team’s research and development efforts.

Amazon Science asked Levinson about the challenges of developing self-driving vehicles and why he’s excited about Zoox’s approach.

Q. You were one of the authors on the 2008 paper, Junior: The Stanford Entry in the Urban Challenge. That race was a closed-course competition, and not quite representative of real-world challenges. But what key observations did you take away from that experience?

Probably the most important realization after the race was the dichotomy of how much there was still left to solve and the fact that it was actually all going to be solvable. It’s quite easy to get enchanted with one or the other of those observations; either that the problem is practically impossible because of all the things that still aren’t perfect, or that it must be almost solved because of some super cool demo or milestone that seems incredibly impressive. The reality is in between, and for whatever reason, it’s surprisingly hard for people to maintain a nuanced appreciation of that balance.

Achieving a world with ubiquitous autonomous vehicles will be an incremental process that advances every year — and remember, the alternative is the bar of human performance that stays nearly stagnant.
Jesse Levinson

In 2004, DARPA held its first Grand Challenge:  a 125-mile race in the desert. Of the 20 teams that entered, none completed the race, and the best vehicle only completed about six miles. The industry (and the media) widely regarded the outcome as an abysmal failure of AI. Yet it was not a failure, but an incredible feat of engineering. If an autonomous vehicle can drive six miles in the desert all by itself, then it doesn’t take an incredible imagination to foresee it driving 125 miles.

Lo and behold, the very next year, six vehicles finished the full 125-mile course. It was a promising step towards the future, and a year later, in 2006, DARPA announced the Urban Challenge, which several teams completed successfully. Our entry at Stanford came in second place. Excited by the results, many people made overly optimistic predictions on the mass-adoption of self-driving cars, which were subsequently deflated by various challenges we’ve seen in the industry since that time.

It has been eye-opening to watch the public's reaction to self-driving cars over time. I have always tried my best to be upfront, honest, and realistic about where the technology is — and while I’ve certainly not nailed all of my predictions, I do think I’ve managed to be fairly balanced overall. As technologists, when we are overly optimistic or pessimistic, we do a disservice to ourselves, the industry, and our technology. Achieving a world with ubiquitous autonomous vehicles will be an incremental process that advances every year — and remember, the alternative is the bar of human performance that stays nearly stagnant. It’s the opportunity of a lifetime to participate in the journey of making autonomous driving technology relentlessly better. Soon, it will reach a crossover point where the public begins to adopt it at scale, which will be a transformative win for society at large.

Q. Following up on your answer, what did you learn from that experience that you apply to your current role at Zoox? Has your approach changed since that challenge or remained largely the same?

So much! I’m grateful for that experience because it was formative in the early approach of Zoox. Here’s some of the lessons I took away from it:

Zoox Autonomous Vehicle - Single Side - Coit Tower SF.png
Zoox notes is "the first in the industry to showcase a driving, purpose-built robotaxi capable of operating up to 75 miles per hour."
Zoox

First, teaching cars to drive will not take as long as we thought. In the early 2000s, we all thought it would be many, many decades before self-driving cars would be a reality. The DARPA challenge changed that. To build a vehicle that could navigate many realistic traffic scenarios only took about a year for a small team. Of course, there’s a huge difference between that and what’s required to operate an autonomous vehicle on public roads. But it was an important milestone that highlighted that autonomous driving technology could be a reality within a couple of decades.

Second, system integration and wide-scale testing is critical. No amount of knowledge about artificial intelligence, or anything else for that matter, will lead a mythical genius to intellectually divine a perfect solution. We need to combine and integrate many different complex systems and then see what works and fails through simulations, then closed courses, then public roads (with safety drivers). We have to test and experiment and iterate with massive data and scale, as opposed to trying to reason our way to a perfect solution.

On the other hand, blindly searching for progress without having any vision or architectural insights is also a bad idea; that’s one of the reasons why we identified the benefits of 270-degree sensing on all four corners of our ground-up vehicle at Zoox way back in 2014, a few years before we could drive autonomously in cities — because we knew from first principles that it was the right way to perceive the world.

Zoox Autonomous Vehicle - Reveal Sensor Detail.png
The Zoox vehicles utilize a unique sensor (some of which are seen here) architecture of cameras, radar, and LIDAR to obtain a 270-degree field of view on all four corners of the vehicle.
Zoox

Last, we have to test the various software and hardware components collectively to see how they respond to errors and uncertainty. By building a robust system that handles a cascading series of errors and ambiguities, you can explicitly track uncertainty and represent the state of the world more thoroughly. The proper representation of the world is not a singular, perfect model, but rather a distribution of probabilities and uncertainties. If you can design your system to be robust to imperfect sensor data, unpredictable agents, and unusual environments, you have a real shot at solving the problem in a world that’s not always the way you want it to be. It’s actually what humans do really well all the time, even though we’re rarely conscious that we’re doing it.

Q. You’ve said that safety is the foundation of everything Zoox does, and that the experience of building Zoox’s robotaxi has given you the opportunity to reimagine passenger safety. Can you give us insight into some of the systems you’ve developed for passenger safety, particularly the AI stack that underpins these efforts?

Yes, that’s right: safety is absolutely fundamental to the Zoox mission. With apologies for using an overused phrase, autonomous mobility allows for a paradigm shift (sorry!) in safety — from reactive to proactive. It’s an important point: automotive safety has always been reactive, focused on protecting vehicle occupants in crashes, which are seen to be inevitable. By building an autonomous vehicle from the ground-up, we can add a layer of proactive crash prevention that simply does not exist in today’s human-driven cars, and a focus on preventing crashes from occurring in the first place. We have more than a hundred safety innovations that do not exist in conventional cars today.

Zoox Autonomous Vehicle - Interior day.png
The vehicle features a four-seat, face-to-face symmetrical seating configuration that eliminates the steering wheel and bench seating seen in conventional car designs.
Zoox

We are also developing the AI, vehicle, and service all together. Integrating the software, sensor, and vehicle subsystems is a complex challenge that requires tight, cross-functional collaboration. It would be difficult to create this level of system integration across multiple companies with divergent commercial interests. Building a ground-up vehicle has allowed us to design and choose our own sensor suite to best solve self-driving. We’ve outfitted our Toyota Highlander fleet with this same sensor architecture as our ground-up vehicle so that we can gather large amounts of data and test in environments like San Francisco and Las Vegas while our in-house vehicle is still under development.

Our software stack includes mapping, localization, sensor calibration, perception, prediction, path planning, vehicle control, infrastructure, firmware, diagnostics/messaging/monitoring/logging, and simulation. All of this software is continuously improving, with additions of new features and iterative software updates that are put through rigorous offline validations and on-vehicle structured testing.

Our vehicles also use a variety of advanced sensors, including LIDAR, cameras, and radar, to see objects on all sides of the vehicle. And because of the geometrical configuration of these sensors, we can almost always see around and behind the objects nearest to us, which is particularly helpful in dense urban environments. Our software then uses a combination of machine learning and geometric reasoning to understand the sensor data, make sense of the scene unfolding around the vehicle, and effectively navigate the roads.

We’re excited to launch our first commercial driverless service, but we won’t do so until we’re ready to operate on public roads at safety levels that meaningfully surpass that of humans.
Jesse Levinson

For example, in a busy downtown intersection, our vehicle might be identifying a construction zone based on road cones and signs, while also detecting, tracking, and predicting the motion of hundreds of other agents (vehicles, pedestrians, bicyclists, etc.) around it. Once the perception system understands the environment and can predict how surrounding agents will move, the planner uses that information and context to adapt its driving behavior to the dynamic road conditions. The planner normally tries to maintain a certain lateral distance between itself and other vehicles, but it could decide to slightly reduce that distance in order to avoid a cone in the road ahead.

By combining both the hardware and software design, we are able to reimagine passenger safety. We are confident in our sensors’ abilities to detect activity in the environment around the vehicle, but that has to be validated in a wide range of scenarios. And our vehicle has performed extremely well in crash testing, which is still important, because no matter how sophisticated the AI is, we can’t guarantee that nothing will ever hit us. We’re excited to launch our first commercial driverless service, but we won’t do so until we’re ready to operate on public roads at safety levels that meaningfully surpass that of humans.

Research areas

Related content

IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide
IN, KA, Bengaluru
RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and visual), supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, product similarity, using GenAI, LLMs, NLP and Computer Vision. Key job responsibilities As an Applied Science Manager, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will Lead scientists on the team and oversee research and development projects at various stages ranging from initial exploration to deployment into production systems. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will create the environment in the team to file for patents and/or publish research work where opportunities arise. You will impact the large product strategy, identifies new business opportunities and provides strategic direction to the team.
US, WA, Seattle
Are you interested in building Agentic AI solutions that solve complex builder experience challenges with significant global impact? The Security Tooling team designs and builds high-performance AI systems using LLMs and machine learning that identify builder bottlenecks, automate security workflows, and optimize the software development lifecycle—empowering engineering teams worldwide to ship secure code faster while maintaining the highest security standards. As a Data Scientist on our Security Tool team, you will focus on building state-of-the-art ML models to enhance builder experience and productivity. You will identify builder bottlenecks and pain points across the software development lifecycle, design and apply experiments to study developer behavior, and measure the downstream impacts of security tooling on engineering velocity and code quality. Our team rewards curiosity while maintaining a laser-focus on bringing products to market that empower builders while maintaining security excellence. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in builder experience and security automation, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with other teams. This role offers a unique opportunity to work on projects that could fundamentally transform how builders interact with security tools and how organizations balance security requirements with developer productivity. Key job responsibilities Design and run rigorous experiments to evaluate and improve security tooling performance, builder experience, and adoption across hundreds of thousands of builders, multiple security tools, and diverse business verticals. Lead the end-to-end lifecycle of data science and ML models — from research and experimentation through production launch — including defining success metrics, obtaining stakeholder sign-off, and managing rollout. Conduct online and offline analyses to measure the real-world impact of security tooling improvements beyond adoption metrics, including downstream effects on vulnerability resolution, builder productivity, and organizational security posture. Develop and deploy production-grade machine learning and statistical models using Python, SQL, and related tools to automate insights, detect patterns, and drive decision-making across STF's security tool ecosystem. Perform large-scale exploratory data analysis on builder feedback, ticket resolution, tool usage, and customer satisfaction data to uncover patterns, identify opportunities, and inform product and tooling decisions. Translate complex research findings into clear insights and recommendations for technical and non-technical stakeholders at all levels, including STF leadership metric reporting and customer satisfaction publications. Contribute to Amazon's scientific community and the broader research field through collaboration and publication in top-tier venues. A day in the life Morning - Review overnight pipeline health — nudge systems, ticket classification models, and adoption dashboards running as expected - Join daily standup with the SDI team to align on priorities and flag blockers - Dive into exploratory analysis — investigating a spike in unresolved tickets or segmenting builder feedback to understand adoption gaps Midday - Partner with security tool owners (e.g., Shepherd, Talos, Scorecard) to review experiment results — did the latest nudge improve resolution rates? - Translate findings into actionable recommendations for leadership reviews or WBR updates - Analyze CSAT survey data to surface emerging dissatisfaction themes Afternoon - Write production code — building features for the classification pipeline, optimizing SQL for the metrics scorecard, or iterating on a model for predicting resolution timelines - Collaborate with STF stakeholders to define success metrics for an upcoming model launch - Document findings, update trackers, and queue next steps About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
US, WA, Seattle
At Amazon Selection and Catalog Systems (ASCS), our mission is to power the online buying experience for customers worldwide so they can find, discover, and buy any product they want. We innovate on behalf of our customers to ensure uniqueness and consistency of product identity and to infer relationships between products in Amazon Catalog to drive the selection gateway for the search and browse experiences on the website. We're solving a fundamental AI challenge: establishing product relevant information at unprecedented scale with Frontier Models and Agents. The scale is staggering: billions of products, petabytes of multimodal data, millions of sellers, dozens of languages, and infinite product diversity ranging from electronics to groceries to digital content. The research challenges are immense. GenAI and VLMs hold transformative promise for catalog understanding, but we operate where traditional methods fail: ambiguous problem spaces, incomplete and noisy data, inherent uncertainty, reasoning across both images and textual data, and explaining decisions at scale. Enriching product information requires sophisticated models that reason across text, images, and structured data, all while maintaining accuracy and trust for high-stakes business decisions affecting millions of customers daily. Amazon's Catalog System Services Science team is looking for an innovative and customer-focused applied scientist to help us make the world's best product catalog even better. In this role, you will partner with technology and business leaders to build new state-of-the-art algorithms, models, and services. You will pioneer advanced GenAI solutions that power next-generation agentic shopping experiences, working in a collaborative environment where you can experiment with massive data from the world's largest product catalog, tackle problems at the frontier of AI research, rapidly implement and deploy your algorithmic ideas at scale, across millions of customers. Key job responsibilities * Formulate novel research problems at the intersection of GenAI, multimodal learning, and large-scale information retrieval. In essence, translating ambiguous business challenges into tractable scientific frameworks * Design and implement leading models leveraging frontier models, and agentic architectures to enrich catalog information at billion-product scale * Pioneer explainable AI methodologies that balance model performance with scalability requirements for production systems impacting millions of daily customer decisions * Own end-to-end ML pipelines from research ideation to production deployment, processing petabytes of multimodal data with rigorous evaluation frameworks * Define research roadmaps aligned with business priorities, balancing foundational research with incremental product improvements * Mentor peer scientists and engineers on advanced ML techniques, experimental design, and scientific rigor, building organizational capability in GenAI and multimodal AI * Represent the team in the broader science community - publishing findings, delivering tech talks, and staying at the forefront of GenAI, VLM, and agentic system research
ES, M, Madrid
Are you interested in changing how Amazon does marketing — moving beyond platform-optimized broad reach to campaigns that find the right customer, at the right moment, using Amazon's unmatched 1P data? We are seeking an Applied Scientist to join PRIMAS (Prime & Marketing Analytics and Science). In this role, you will design and run the experiments that answer the foundational question for EU marketing: does adding 1P audience signal on top of Value-Based Optimization (VBO) improve marketing efficiency — and if so, for which customer cohorts, on which surfaces, and at what scale? Amazon's current marketing model is largely platform-led: we set objectives and let platforms optimize toward conversion. This approach works well for broad acquisition but systematically underserves lifecycle goals — it cannot distinguish between a Bargain Hunter who will never pay full price and a high-potential customer one nudge away from becoming a Prime member. This role sits at the center of changing that. You will build the 1P audiences, design the experiments that test them, and generate the evidence that guides how Amazon allocates hundreds of millions in marketing spend. Year 1 is an experimentation year. You will deploy 1P audiences across multiple surfaces and channels — Meta, Google, Amazon Display Ads — and measure incrementally against VBO baselines. The goal is not to replace platform optimization but to understand when and where the combination of 1P signal + VBO outperforms VBO alone, and to build the experimental infrastructure that makes this learning scalable. Key job responsibilities 1P Audience Development & Experimentation: - Build and validate 1P audience segments from Amazon behavioral, transactional, and lifecycle data - Design experiments that isolate the incremental effect of 1P audience signal over platform VBO baselines - Deploy audiences across activation surfaces and establish measurement standards that make cross-surface comparison valid Causal Measurement & Incrementality: - Apply causal inference methods to measure the true incremental lift of audience-based targeting vs. VBO - Develop power analysis frameworks and guardrails that enable rapid experimentation without underpowered or conflated tests - Deliver optimization recommendations grounded in experimental evidence: which cohorts respond, which surfaces deliver, which creative strategies drive behavior change Scaling the Learning: - Build reusable audience and measurement frameworks that can be deployed across campaigns and channels — year 1 experiments should produce infrastructure, not one-off analyses - Document experimental learnings in a way that informs both the 2026 roadmap and the business case for investing further in 1P audience capabilities in 2027+ - Partner with engineering and PMT to translate validated audience prototypes into production-ready solutions that scale beyond the experimentation phase About the team The PRIMAS team, is part of a larger tech tech team of 100+ people called WIMSI (WW Integrated Marketing Systems and Intelligence). WIMSI core mission is to accelerate marketing technology capabilities that enable de-averaged customer experiences across the marketing funnel: awareness, consideration, and conversion.
US, VA, Arlington
The AWS Certification team is seeking a Psychometrician with experience working with criterion-referenced assessment programs to support a large global AWS Certification and Credentialing program. In this role, you will support all psychometric aspects of exam development and operation, including job analyses, standard setting, automated test assembly, item and test analyses, optimal item bank design, quality assurance, and project planning. You will work closely with a team of psychometricians, subject matter experts, certification exam program managers, publishing, delivery, security, and product management teams to support ongoing analyses of exam and credential data. To be successful in this position, you must be highly motivated, creative, detail oriented, and a self-starter who is able to think big, execute, ensure high quality, yet stay focused on the details. Key job responsibilities • Conduct Job Task Analysis (JTA) workshops and post-JTA survey analyses to define the blueprint and test specifications for new certifications or updates to existing certifications • Conduct standard setting studies to set the passing score for exams and credentials • Run item analysis to evaluate quality and performance of exam items • Use automated test assembly procedures to assemble forms or item pools • Work with content development to track item bank trends and optimize the health of item banks • Support the development of a cloud-based analytics and reporting system • Partake in development and performance analysis of credentials • Interpret and clearly communicate the results of analyses to stakeholders through written and oral reports • Follow the accreditation standards set by ISO/IEC:2012 17024 and the National Council for Certifying Agencies (NCCA) as they relate to valid psychometric practices • Contribute to the development and execution of the strategic goals regarding the AWS certification and credentialing program. • Consult with leadership, internal staff, external consultants, and industry leaders regarding advancement of current offerings
JP, 13, Tokyo
Every day, Amazon Japan delivers millions of packages to customers' doors. Behind every routing decision, capacity plan, and network design is a modeling problem — and the science behind how those models learn, generalize, and improve in production is where you come in. JP OPS STAR Foundation is the applied science and engineering team that builds the decision systems powering Amazon Japan's transportation operations. We sit at the intersection of generative AI, large-scale optimization, and graph-based learning — developing models that turn complex operational structure into actionable intelligence. As an applied scientist, you will formulate and solve research problems that directly shape operational outcomes. Your work will span: - LLM-based agent systems — designing agentic architectures with structured evaluation frameworks that measure reasoning quality, tool use accuracy, and task completion under real operational constraints - GPU-optimized model serving and training — developing pipelines for large model inference and fine-tuning, with rigorous benchmarking of latency, throughput, and cost trade-offs - Graph representation learning — building graph neural network models that capture logistics network topology and learn node/edge representations for downstream prediction and optimization tasks You will own problems end-to-end: from formulation and experimentation through deployment and continuous measurement in production. We expect scientific rigor — well-designed experiments, proper baselines, quantified uncertainty — and the engineering judgment to make your methods work reliably at scale. This is a high-autonomy, high-impact role. You will collaborate with data engineers, BIEs, and operations leaders, and you will have the freedom to define your research agenda within our problem space. We value scientists who publish and share their work, and who treat production performance as ground truth for their ideas. At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture. Key job responsibilities - Formulate and solve modeling problems for LLM-powered agent systems (MCP servers, text-to-SQL, RAG), designing validation methods and confidence scoring for reliable outputs under operational constraints. - Design evaluation frameworks for AI agents: define metrics for reasoning quality and task completion, build backtesting pipelines, and develop automated regression detection. - Research and implement graph neural network architectures to learn structural representations of logistics networks; develop training methodology and evaluation protocols for production deployment. - Develop GPU-optimized pipelines for model training and inference, with rigorous benchmarking of latency, throughput, and cost trade-offs. - Own the scientific lifecycle end-to-end: problem formulation, experimental design, deployment, and continuous measurement against real operational outcomes. - Collaborate with data engineers and operations stakeholders to validate model outputs and quantify business impact. A day in the life - Diagnose a confidence-score drift in the agent eval dashboard, trace the root cause to a schema change, and redesign the validation logic to be schema-invariant. - Experiment with a graph attention architecture on the logistics network; benchmark against the baseline embedding on a downstream prediction task. - Profile a GPU training job to unblock a scaling experiment, identify a memory bottleneck, and restructure the data loader to halve iteration time. - Present model accuracy trends to operations leaders and recommend threshold adjustments based on the data.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As a highly experienced and seasoned science leader, you will apply state of the art natural language processing and computer vision research to video centric digital media, while also responsible for creating and maintaining the best environment for applied science in order to recruit, retain and develop top talent. You will lead the research direction for a team of deeply talented applied scientists, creating the roadmaps for forward-looking research and communicate them effectively to senior leadership. You will also hire and develop applied scientists - growing the team to meet the evolving needs of our customers. About the team This team's mission is to deeply understand all content and empower all customers with relevant language options, innovative accessibility assists, and rich title-information across all their content-experiences on Prime Video. We create and publish content on-time that's meaningful, accurate, and accessible to every customer globally. We delight our customers by pushing the boundaries of content understanding and enrichment. Through inclusion and innovation, we do the most fulfilling work of our career.
US, TX, Austin
Applied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty. Key job responsibilities The successful candidate will: - Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. - Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. - Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. - Develop strategic plans to identify fundamentally new solutions for business problems. - Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Automated Reasoning values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Automated Reasoning? At Amazon, automated reasoning is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for automated reasoning across all of Amazon's products and services. We offer talented automated reasoning professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Automated Reasoning, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest automated reasoning challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
US, WA, Seattle
Applied Scientists in AWS Automated Reasoning are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for automated reasoning, privacy, and sovereignty. Key job responsibilities The successful candidate will: - Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. - Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. - Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. - Develop strategic plans to identify fundamentally new solutions for business problems. - Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Automated Reasoning values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why Amazon Automated Reasoning? At Amazon, automated reasoning is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for automated reasoning across all of Amazon's products and services. We offer talented automated reasoning professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Automated Reasoning, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest automated reasoning challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.