Jesse Levinson, co-founder and CTO of Zoox
Jesse Levinson, co-founder and CTO of Zoox, completed his PhD and postdoc under Sebastian Thrun at Stanford. He developed algorithms for Stanford’s entry in the 2007 DARPA Urban Challenge and went on to lead the self-driving team’s research and development efforts.
Zoox

The future of mobility-as-a-service

Jesse Levinson, co-founder and CTO of Zoox, answers 3 questions about the challenges of developing autonomous vehicles and why he’s excited about Zoox’s robotaxi fleet.

In June 2020, Amazon acquired Zoox, a then six-year-old California-based startup focused on “creating autonomous mobility from the ground up.”

Six months later, Zoox, now an independent Amazon subsidiary, shared publicly for the first time a look at its electric, autonomous vehicle created for dense, urban environments. The vehicle reveal marked a key milestone toward the organization’s vision of creating an autonomous robotaxi fleet and ride-hailing service designed with passengers in mind.

At its unveiling in December 2020, Zoox CEO Aicha Evans said her team is transforming the rider experience to provide superior “mobility-as-a-service” for customers. Moreover, she added, given the current data related to carbon emissions and traffic accidents, “It’s more important than ever that we build a sustainable, safe solution that allows riders to get from point A to point B.”

See how a Zoox robotaxi traverses city streets.

Jesse Levinson, co-founder and chief technology officer of Zoox, guides the company’s technology roadmap and execution to turn its mobility-as-a-service vision into reality. After graduating summa cum laude from Princeton, he completed his PhD and postdoc under Sebastian Thrun at Stanford. There, he developed algorithms for Stanford’s successful entry in the 2007 DARPA Urban Challenge and went on to lead the self-driving team’s research and development efforts.

Amazon Science asked Levinson about the challenges of developing self-driving vehicles and why he’s excited about Zoox’s approach.

Q. You were one of the authors on the 2008 paper, Junior: The Stanford Entry in the Urban Challenge. That race was a closed-course competition, and not quite representative of real-world challenges. But what key observations did you take away from that experience?

Probably the most important realization after the race was the dichotomy of how much there was still left to solve and the fact that it was actually all going to be solvable. It’s quite easy to get enchanted with one or the other of those observations; either that the problem is practically impossible because of all the things that still aren’t perfect, or that it must be almost solved because of some super cool demo or milestone that seems incredibly impressive. The reality is in between, and for whatever reason, it’s surprisingly hard for people to maintain a nuanced appreciation of that balance.

Achieving a world with ubiquitous autonomous vehicles will be an incremental process that advances every year — and remember, the alternative is the bar of human performance that stays nearly stagnant.
Jesse Levinson

In 2004, DARPA held its first Grand Challenge:  a 125-mile race in the desert. Of the 20 teams that entered, none completed the race, and the best vehicle only completed about six miles. The industry (and the media) widely regarded the outcome as an abysmal failure of AI. Yet it was not a failure, but an incredible feat of engineering. If an autonomous vehicle can drive six miles in the desert all by itself, then it doesn’t take an incredible imagination to foresee it driving 125 miles.

Lo and behold, the very next year, six vehicles finished the full 125-mile course. It was a promising step towards the future, and a year later, in 2006, DARPA announced the Urban Challenge, which several teams completed successfully. Our entry at Stanford came in second place. Excited by the results, many people made overly optimistic predictions on the mass-adoption of self-driving cars, which were subsequently deflated by various challenges we’ve seen in the industry since that time.

It has been eye-opening to watch the public's reaction to self-driving cars over time. I have always tried my best to be upfront, honest, and realistic about where the technology is — and while I’ve certainly not nailed all of my predictions, I do think I’ve managed to be fairly balanced overall. As technologists, when we are overly optimistic or pessimistic, we do a disservice to ourselves, the industry, and our technology. Achieving a world with ubiquitous autonomous vehicles will be an incremental process that advances every year — and remember, the alternative is the bar of human performance that stays nearly stagnant. It’s the opportunity of a lifetime to participate in the journey of making autonomous driving technology relentlessly better. Soon, it will reach a crossover point where the public begins to adopt it at scale, which will be a transformative win for society at large.

Q. Following up on your answer, what did you learn from that experience that you apply to your current role at Zoox? Has your approach changed since that challenge or remained largely the same?

So much! I’m grateful for that experience because it was formative in the early approach of Zoox. Here’s some of the lessons I took away from it:

Zoox Autonomous Vehicle - Single Side - Coit Tower SF.png
Zoox notes is "the first in the industry to showcase a driving, purpose-built robotaxi capable of operating up to 75 miles per hour."
Zoox

First, teaching cars to drive will not take as long as we thought. In the early 2000s, we all thought it would be many, many decades before self-driving cars would be a reality. The DARPA challenge changed that. To build a vehicle that could navigate many realistic traffic scenarios only took about a year for a small team. Of course, there’s a huge difference between that and what’s required to operate an autonomous vehicle on public roads. But it was an important milestone that highlighted that autonomous driving technology could be a reality within a couple of decades.

Second, system integration and wide-scale testing is critical. No amount of knowledge about artificial intelligence, or anything else for that matter, will lead a mythical genius to intellectually divine a perfect solution. We need to combine and integrate many different complex systems and then see what works and fails through simulations, then closed courses, then public roads (with safety drivers). We have to test and experiment and iterate with massive data and scale, as opposed to trying to reason our way to a perfect solution.

On the other hand, blindly searching for progress without having any vision or architectural insights is also a bad idea; that’s one of the reasons why we identified the benefits of 270-degree sensing on all four corners of our ground-up vehicle at Zoox way back in 2014, a few years before we could drive autonomously in cities — because we knew from first principles that it was the right way to perceive the world.

Zoox Autonomous Vehicle - Reveal Sensor Detail.png
The Zoox vehicles utilize a unique sensor (some of which are seen here) architecture of cameras, radar, and LIDAR to obtain a 270-degree field of view on all four corners of the vehicle.
Zoox

Last, we have to test the various software and hardware components collectively to see how they respond to errors and uncertainty. By building a robust system that handles a cascading series of errors and ambiguities, you can explicitly track uncertainty and represent the state of the world more thoroughly. The proper representation of the world is not a singular, perfect model, but rather a distribution of probabilities and uncertainties. If you can design your system to be robust to imperfect sensor data, unpredictable agents, and unusual environments, you have a real shot at solving the problem in a world that’s not always the way you want it to be. It’s actually what humans do really well all the time, even though we’re rarely conscious that we’re doing it.

Q. You’ve said that safety is the foundation of everything Zoox does, and that the experience of building Zoox’s robotaxi has given you the opportunity to reimagine passenger safety. Can you give us insight into some of the systems you’ve developed for passenger safety, particularly the AI stack that underpins these efforts?

Yes, that’s right: safety is absolutely fundamental to the Zoox mission. With apologies for using an overused phrase, autonomous mobility allows for a paradigm shift (sorry!) in safety — from reactive to proactive. It’s an important point: automotive safety has always been reactive, focused on protecting vehicle occupants in crashes, which are seen to be inevitable. By building an autonomous vehicle from the ground-up, we can add a layer of proactive crash prevention that simply does not exist in today’s human-driven cars, and a focus on preventing crashes from occurring in the first place. We have more than a hundred safety innovations that do not exist in conventional cars today.

Zoox Autonomous Vehicle - Interior day.png
The vehicle features a four-seat, face-to-face symmetrical seating configuration that eliminates the steering wheel and bench seating seen in conventional car designs.
Zoox

We are also developing the AI, vehicle, and service all together. Integrating the software, sensor, and vehicle subsystems is a complex challenge that requires tight, cross-functional collaboration. It would be difficult to create this level of system integration across multiple companies with divergent commercial interests. Building a ground-up vehicle has allowed us to design and choose our own sensor suite to best solve self-driving. We’ve outfitted our Toyota Highlander fleet with this same sensor architecture as our ground-up vehicle so that we can gather large amounts of data and test in environments like San Francisco and Las Vegas while our in-house vehicle is still under development.

Our software stack includes mapping, localization, sensor calibration, perception, prediction, path planning, vehicle control, infrastructure, firmware, diagnostics/messaging/monitoring/logging, and simulation. All of this software is continuously improving, with additions of new features and iterative software updates that are put through rigorous offline validations and on-vehicle structured testing.

Our vehicles also use a variety of advanced sensors, including LIDAR, cameras, and radar, to see objects on all sides of the vehicle. And because of the geometrical configuration of these sensors, we can almost always see around and behind the objects nearest to us, which is particularly helpful in dense urban environments. Our software then uses a combination of machine learning and geometric reasoning to understand the sensor data, make sense of the scene unfolding around the vehicle, and effectively navigate the roads.

We’re excited to launch our first commercial driverless service, but we won’t do so until we’re ready to operate on public roads at safety levels that meaningfully surpass that of humans.
Jesse Levinson

For example, in a busy downtown intersection, our vehicle might be identifying a construction zone based on road cones and signs, while also detecting, tracking, and predicting the motion of hundreds of other agents (vehicles, pedestrians, bicyclists, etc.) around it. Once the perception system understands the environment and can predict how surrounding agents will move, the planner uses that information and context to adapt its driving behavior to the dynamic road conditions. The planner normally tries to maintain a certain lateral distance between itself and other vehicles, but it could decide to slightly reduce that distance in order to avoid a cone in the road ahead.

By combining both the hardware and software design, we are able to reimagine passenger safety. We are confident in our sensors’ abilities to detect activity in the environment around the vehicle, but that has to be validated in a wide range of scenarios. And our vehicle has performed extremely well in crash testing, which is still important, because no matter how sophisticated the AI is, we can’t guarantee that nothing will ever hit us. We’re excited to launch our first commercial driverless service, but we won’t do so until we’re ready to operate on public roads at safety levels that meaningfully surpass that of humans.

Research areas

Related content

ES, B, Barcelona
Are you interested in defining the science strategy that enables Amazon to market to millions of customers based on their lifecycle needs rather than one-size-fits-all campaigns? We are seeking a Applied Scientist to lead the science strategy for our Lifecycle Marketing Experimentation roadmap within the PRIMAS (Prime & Marketing analytics and science) team. The position is open to candidates in Amsterdam and Barcelona. In this role, you will own the end-to-end science approach that enables EU marketing to shift from broad, generic campaigns to targeted, cohort-based marketing that changes customer behavior. This is a high-ambiguity, high-impact role where you will define what problems are worth solving, build the science foundation from scratch, and influence senior business leaders on marketing strategy. You will work directly with Business Directors and channel leaders to solve critical business problems: how do we win back customers lost to competitors, convert Young Adults to Prime, and optimize marketing spend by de-averaging across customer cohorts. Key job responsibilities Science Strategy & Leadership: 1. Own the end-to-end science strategy for lifecycle marketing, defining the roadmap across audience targeting, behavioral modeling, and measurement 2. Navigate high ambiguity in defining customer journey frameworks and behavioral models – our most challenging science problem with no established playbook 3. Lead strategic discussions with business leaders translating business needs into science solutions and building trust across business and tech partners 4. Mentor and guide a team of 2-3 scientists and BIEs on technical execution while contributing hands-on to the hardest problems Advanced Customer Behavior Modeling: 1. Build sophisticated propensity models identifying customer cohorts based on lifecycle stage and complex behavioral patterns (e.g., Bargain hunters, Young adults Prime prospects) 2. Define customer journey frameworks using advanced techniques (Hidden Markov Models, sequential decision-making) to model how customers transition across lifecycle stages 3. Identify which customer behaviors and triggers drive lifecycle progression and what messaging/levers are most effective for each cohort 4. Integrate 1P behavioral data with 2P survey insights to create rich, actionable audience definitions Measurement & Cross-Workstream Integration: 1. Partner with measurement scientist to design experiments (RCTs) that isolate audience targeting effects from creative effects 2. Ensure audience definitions, journey models, and measurement frameworks work coherently across Meta, LiveRamp, and owned channels 3. Establish feedback loops connecting measurement insights back to model improvements About the team The PRIMAS (Prime & Marketing Analytics and Science) is the team that support the science & analytics needs of the EU Prime and Marketing organization, an org that supports the Prime and Marketing programs in European marketplaces and comprises 250-300 employees. The PRIMAS team, is part of a larger tech tech team of 100+ people called WIMSI (WW Integrated Marketing Systems and Intelligence). WIMSI core mission is to accelerate marketing technology capabilities that enable de-averaged customer experiences across the marketing funnel: awareness, consideration, and conversion.
IN, KA, Bengaluru
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques
ES, M, Madrid
At Amazon, we are committed to being the Earth's most customer-centric company. The European International Technology group (EU INTech) owns the enhancement and delivery of Amazon's engineering to all the varied customers and cultures of the world. We do this through a combination of partnerships with other Amazon technical teams and our own innovative new projects. You will be joining the Tamale team to work on Haul. As part of EU INTech and Haul, Tamale strives to create a discovery-driven shopping experience using challenging machine learning and ranking solutions. You will be exposed to large-scale recommendation systems, multi-objective optimization, and state-of-the-art deep learning architectures, and you'll be part of a key effort to improve our customers' browsing experience by building next-generation ranking models for Amazon Haul's endless scroll experience. We are looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading ranking solutions. We strongly value your hard work and obsession to solve complex problems on behalf of Amazon customers. Key job responsibilities We look for applied scientists who possess a wide variety of skills. As the successful applicant for this role, you will work closely with your business partners to identify opportunities for innovation. You will apply machine learning solutions to optimize multi-objective ranking, improve discovery engagement through contextual signals, and scale ranking systems across multiple marketplaces. You will work with business leaders, scientists, and product managers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable distributed ranking services. You will be part of a team of scientists and engineers working on solving ranking and personalization challenges at scale. You will be able to influence the scientific roadmap of the team, setting the standards for scientific excellence. You will be working with state-of-the-art architectures and real-time feature serving systems. Your work will improve the experience of millions of daily customers using Amazon Haul worldwide. You will have the chance to have great customer impact and continue growing in one of the most innovative companies in the world. You will learn a huge amount - and have a lot of fun - in the process!
IN, HR, Gurugram
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for International Emerging Stores (IES). Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the International Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions across International Emerging Store (India, MENA, Far-East, LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, WA, Bellevue
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.