Amazon’s papers at SLT

Quantization with self-adjustable centroids, contrastive predictive coding for transfer learning, teacher ensembles for differential privacy, and more — Amazon’s speech research features a battery of cutting-edge machine learning techniques.

A quick guide to Amazon’s innovative work at the IEEE Spoken Language Technology Workshop (SLT), which begins next week:

Accelerator-aware training for transducer-based speech recognition
Suhaila Shakiah, Rupak Vignesh Swaminathan, Hieu Duy Nguyen, Raviteja Chinta, Tariq Afzal, Nathan Susanj, Athanasios Mouchtaris, Grant Strimel, Ariya Rastrow

Machine learning models trained at full precision can suffer performance falloffs when deployed on neural-network accelerator (NNA) chips, which leverage highly parallelized fixed-point arithmetic to improve efficiency. To avoid this problem, Amazon researchers propose a method for emulating NNA operations at training time.

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An analysis of the effects of decoding algorithms on fairness in open-ended language generation
Jwala Dhamala, Varun Kumar, Rahul Gupta, Kai-Wei Chang, Aram Galstyan

The researchers systematically study the effects of different decoding algorithms on the fairness of large language models, showing that fairness varies significantly with changes in decoding algorithms’ hyperparameters. They also provide recommendations for reporting decoding details during fairness evaluations and optimizing decoding algorithms.

An experimental study on private aggregation of teacher ensemble learning for end-to-end speech recognition
Chao-Han Huck Yang, I-Fan Chen, Andreas Stolcke, Sabato Marco Siniscalchi, Chin-Hui Lee

For machine learning models, meeting differential-privacy (DP) constraints usually means adding noise to data, which can hurt performance. Amazon researchers apply private aggregation of teacher ensembles (PATE), which uses different noisy models to train a single student model, to automatic speech recognition, reducing word error rate by 26% to 28% while meeting DP constraints.

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Exploration of language-specific self-attention parameters for multilingual end-to-end speech recognition
Brady Houston, Katrin Kirchhoff

Multilingual, end-to-end, automatic-speech-recognition models perform better when they’re trained using both language-specific and language-universal model parameters. Amazon researchers show that using language-specific parameters in the attention mechanisms of Conformer-based encoders can improve the performance of ASR models across six languages by up to 12% relative to multilingual baselines and 36% relative to monolingual baselines.

Guided contrastive self-supervised pre-training for automatic speech recognition
Aparna Khare, Minhua Wu, Saurabhchand Bhati, Jasha Droppo, Roland Maas

Contrastive predictive coding (CPC) is a representation-learning method that maximizes the mutual information between a model’s intermediate representations and its output. Amazon researchers present a modification of CPC that maximizes the mutual information between representations from a prior-knowledge model and the output of a model being pretrained, reducing the word error rate relative to CPC pretraining only.

Guided CPC.png
The conventional contrastive-predictive-coding (CPC) representation-learning approach (left) and Amazon researchers' proposed guided CPC method (right, in red), which maximizes the mutual information between representations from a prior-knowledge model and the output of a model being pretrained. From "Guided contrastive self-supervised pre-training for automatic speech recognition".

Implicit acoustic echo cancellation for keyword spotting and device-directed speech detection
Samuele Cornell, Thomas Balestri, Thibaud Sénéchal

In realistic human-machine interactions, customer speech can overlap with device playback. Amazon researchers propose a way to improve keyword spotting and device-directed-speech detection in these circumstances. They teach the model to ignore playback audio via an implicit acoustic echo cancellation mechanism. They show that, by conditioning on the reference signal as well as the signal captured at the microphone, they can improve recall by as much as 56%.

Mixture of domain experts for language understanding: An analysis of modularity, task performance, and memory tradeoffs
Benjamin Kleiner, Jack FitzGerald, Haidar Khan, Gokhan Tur

Amazon researchers show that natural-language-understanding models that incorporate mixture-of-experts networks, in which each network layer corresponds to a different domain, are easier to update after deployment, with less effect on performance, than other types of models.

N-best hypotheses reranking for text-to-SQL systems
Lu Zeng, Sree Hari Krishnan Parthasarathi, Dilek Hakkani-Tür

Text-to-SQL models map natural-language requests to structured database queries, and today’s state-of-the-art systems rely on fine-tuning pretrained language models. Amazon researchers improve the coherence of such systems with a model that generates a query plan predicting whether a SQL query contains particular clauses; they improve the correctness of such systems with an algorithm that generates schemata that can be used to match prefixes and abbreviations for slot values (such as “left” and “L”).

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On granularity of prosodic representations in expressive text-to-speech
Mikolaj Babianski, Kamil Pokora, Raahil Shah, Rafal Sienkiewicz, Daniel Korzekwa, Viacheslav Klimkov

In expressive-speech synthesis, the same input text can be mapped to different acoustic realizations. Prosodic embeddings at the utterance, word, or phoneme level can be used at training time to simplify that mapping. Amazon researchers study these approaches, showing that utterance-level embeddings have insufficient capacity and phoneme-level embeddings tend to introduce instabilities, while word-level representations strike a balance between capacity and predictability. The researchers use that finding to close the gap in naturalness between synthetic speech and recordings by 90%.

Personalization of CTC speech recognition models
Saket Dingliwal, Monica Sunkara, Srikanth Ronanki, Jeff Farris, Katrin Kirchhoff, Sravan Bodapati

Connectionist temporal classification (CTC) loss functions are an attractive option for automatic speech recognition because they yield simple models with low inference latency. But CTC models are hard to personalize because of their conditional-independence assumption. Amazon researchers propose a battery of techniques to bias a CTC model’s encoder and its beam search decoder, yielding a 60% improvement in F1 score on domain-specific rare words over a strong CTC baseline.

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Remap, warp and attend: Non-parallel many-to-many accent conversion with normalizing flows
Abdelhamid Ezzerg, Tom Merritt, Kayoko Yanagisawa, Piotr Bilinski, Magdalena Proszewska, Kamil Pokora, Renard Korzeniowski, Roberto Barra-Chicote, Daniel Korzekwa

Regional accents affect not only how words are pronounced but prosodic aspects of speech such as speaking rate and intonation. Amazon researchers investigate an approach to accent conversion that uses normalizing flows. The approach has three steps: remapping the phonetic conditioning, to better match the target accent; warping the duration of the converted speech, to better suit the target phonemes; and applying an attention mechanism to implicitly align source and target speech sequences.

Residual adapters for targeted updates in RNN-transducer based speech recognition system
Sungjun Han, Deepak Baby, Valentin Mendelev

While it is possible to incrementally fine-tune an RNN-transducer (RNN-T) automatic-speech-recognition model to recognize multiple sets of new words, this creates a dependency between the updates, which is not ideal when we want each update to be applied independently. Amazon researchers propose training residual adapters on the RNN-T model and combining them on the fly through adapter fusion, enabling a recall on new words of more than 90%, with less than 1% relative word error rate degradation.

Residual adapters.png
An RNN-transducer model with n independently trained adapters combined through different adapter-fusion methods. From "Residual adapters for targeted updates in RNN-transducer based speech recognition system".

Sub-8-bit quantization for on-device speech recognition: a regularization-free approach
Kai Zhen, Martin Radfar, Hieu Nguyen, Grant Strimel, Nathan Susanj, Athanasios Mouchtaris

For on-device automatic speech recognition (ASR), quantization-aware training (QAT) can help manage the trade-off between performance and efficiency. Among existing QAT methods, one major drawback is that the quantization centroids have to be predetermined and fixed. Amazon researchers introduce a compression mechanism with self-adjustable centroids that results in a simpler yet more versatile quantization scheme that enables a 30.73% memory footprint savings and a 31.75% user-perceived latency reduction, compared to eight-bit QAT.

Research areas

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Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music. The Music Catalog Quality team at Amazon Music serves a key role in developing solutions to ensure and improve the quality of catalog metadata and content across the music streaming experience. We create solutions that detect, measure, and remediate quality issues in music metadata - including artist information, track attributes, versions, content tags, and provide actionable insights that enable continuous improvement of the catalog. We leverage a host of scientific and engineering technologies to accomplish this mission, including Generative AI, classical ML, Natural Language Processing, Computer Vision, and automated data validation pipelines. Key job responsibilities As an Applied Scientist, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Other responsibilities include: - Collaborate with scientists, engineers, and product managers to define and frame business problems as ML or optimization tasks. - Use machine learning, deep learning, LLMs and Agentic AI techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's data to help automate and optimize key processes - Design, development and evaluation of AI models for predictive learning - Research and implement novel machine learning and statistical approaches - Implement scalable data pipelines and model-serving systems. - Analyze experimental results, draw insights, and refine models to improve accuracy and robustness. - Communicate findings and recommendations to technical and non-technical audiences.
IN, KA, Bengaluru
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music. The Music Catalog Quality team at Amazon Music serves a key role in developing solutions to ensure and improve the quality of catalog metadata and content across the music streaming experience. We create solutions that detect, measure, and remediate quality issues in music metadata - including artist information, track attributes, versions, content tags, and provide actionable insights that enable continuous improvement of the catalog. We leverage a host of scientific and engineering technologies to accomplish this mission, including Generative AI, classical ML, Natural Language Processing, Computer Vision, and automated data validation pipelines. Key job responsibilities As an Applied Scientist, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Other responsibilities include: - Collaborate with scientists, engineers, and product managers to define and frame business problems as ML or optimization tasks. - Use machine learning, deep learning, LLMs and Agentic AI techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon's data to help automate and optimize key processes - Design, development and evaluation of AI models for predictive learning - Research and implement novel machine learning and statistical approaches - Implement scalable data pipelines and model-serving systems. - Analyze experimental results, draw insights, and refine models to improve accuracy and robustness. - Communicate findings and recommendations to technical and non-technical audiences.
US, CA, San Diego
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IN, KA, Bengaluru
The Music Catalog Quality team at Amazon Music serves a key role in developing solutions to ensure and improve the quality of catalog metadata and content across the music streaming experience. We create solutions that detect, measure, and remediate quality issues in music metadata - including artist information, track attributes, versions, content tags, and provide actionable insights that enable continuous improvement of the catalog. We leverage a host of scientific and engineering technologies to accomplish this mission, including Generative AI, classical ML, Natural Language Processing, Computer Vision, and automated data validation pipelines. As an Applied Science Manager on the team, you will lead a team of scientists to define and execute a transformative vision for holistic catalog quality measurement, metadata enrichment, and content integrity. Your team will own the science solutions for foundational quality detection frameworks, metadata validation and correction technologies, state-of-the-art algorithms to identify and resolve catalog anomalies (violative content, duplicative/low value content, misattributed tracks, incorrect metadata), and/or agentic AI solutions that help internal teams quickly surface and fix quality issues to ensure customers receive accurate, complete catalog experiences. Key job responsibilities You independently manage a team of scientists. You identify the needs of your team and effectively grow, hire, and promote scientists to maintain a high-performing team. You have a broad understanding of scientific techniques, several of which may fall out of your specific job function. You define the strategic vision for your team. You establish a roadmap and successfully deliver scientific solutions that innovate on catalog quality detection, metadata enrichment, and content integrity. You define clear goals for your team and effectively prioritize, balancing short-term quality improvements and long-term innovation in catalog intelligence. You establish clear and effective metrics and scientific process to enforce consistent, high-quality artifact delivery and measurable catalog quality improvements. You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks. You know when to escalate. You communicate ideas effectively, both verbally and in writing, to all types of audiences. You author strategic documentation for your team. You communicate issues and options with leaders in such a way that facilitates understanding and that leads to a decision. You work successfully with customers, leaders, and engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues. About the team We are a team of scientists and MLEs focused on music catalog quality and metadata intelligence. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and data quality systems with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, content operations teams, and other scientists with expertise in music metadata, content classification, and building scalable modeling and software solutions that keep the Amazon Music catalog accurate, complete, and trustworthy.
US, CA, San Diego
Do you want to join an innovative team of scientists and engineers who use terabytes of data and create state-of-the-art Generative AI algorithms to push the boundaries of AI creativity? We are building foundational behavioral models for Amazon Stores using Generative AI, LLMs and Large Model training techniques that fuses general world knowledge, customer shopping behavior and Amazon e-commerce domain knowledge. We are looking for scientists who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry using intelligent and transformative AI applications. Working closely with cross-functional teams, you will be an essential part of every stage of AI development, from ideation and design to rigorous testing and successful deployment, ensuring our AI projects drive innovation and provide value for our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! Key job responsibilities In this role you will leverage your background and expertise to lead developing foundational behavioral model for Amazon Stores using Generative AI, LLM and Large Model training techniques. On a day-to-day basis, you will: - Research and implement new algorithms and architectures for generative AI applications. - Optimize model performance and scalability for inference and deployment. - Collaborate with other talented applied scientists and engineers to gather and preprocess large datasets and develop an improved training infrastructure that accelerates innovation. - Experiment with SOTA methods to improve generative AI model quality. - Provide technical expertise and guidance to support the integration of generative AI solutions into various products and services.
US, WA, Seattle
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US, MA, Boston
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US, CA, Pasadena
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