Careers

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and plan for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for an experienced machine learning expert capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As a Senior Applied Scientist specialising in generative AI, you will - Collaborate with ML scientist and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths for generative AI - Mentor other scientists in the team and broader AWS - Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product direction We are open to hiring candidates to work out of one of the following locations: Berlin, BE, DEU

Have you ever wondered how Amazon delivers timely and reliably hundreds of millions of packages to customer’s doorsteps? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! Amazon Transportation Services is seeking Applied (or Research) Scientists. As a key member of the central Research Science Team of ATS operations, these persons will be responsible for designing algorithmic solutions based on data and mathematics for optimizing the middle-mile Amazon transportation network. The job is opened in Luxembourg, Barcelona, Berlin or London, designed to maximize interaction with the team and stakeholders, but we will consider applicants with remote work requirements as well. Key job responsibilities Solve complex optimization and machine learning problems using scalable algorithmic techniques. Design and develop efficient research prototypes that address real-world problems in the middle-mile operations of Amazon. Lead complex time-bound, long-term as well as ad-hoc analyses to assist decision making. Communicate to leadership results from business analysis, strategies and tactics. A day in the life You will be brainstorming algorithmic approaches with team-mates to solve challenging problems for the middle-mile operations of Amazon. You will be developing and testing prototype solutions with above algorithmic techniques. You will be scavenging information from the sea of Amazon data to improve these solutions. You will be meeting with other scientists, engineers, stakeholders and customers to enhance the solutions and get them adopted. About the team The Science and Tech team of ATS EU is looking for candidates who are looking to impact the world with their mathematical and data-driven skills. ATS stands for Amazon Transportation Service, we are the middle-mile planners: we carry the packages from the warehouses to the cities in a limited amount of time to enable the “Amazon experience”. As the core research team, we grow with ATS business to support decision making in an increasingly complex ecosystem of a data-driven supply chain and e-commerce giant. We schedule more than 1 million trucks with Amazon shipments annually; our algorithms are key to reducing CO2 emissions, protecting sites from being overwhelmed during peak days, and ensuring a smile on Amazon’s customer lips. Our mathematical algorithms provide confidence in leadership to invest in programs of several hundreds millions euros every year. Above all, we are having fun solving real-world problems, in real-world speed, while failing & learning along the way. We use modular algorithmic designs in the domain of combinatorial optimization, solving complicated generalizations of core OR problems with the right level of decomposition, employing parallelization and approximation algorithms. We use deep learning, bandits, and reinforcement learning to put data into the loop of decision making. We like to learn new techniques to surprise business stakeholders by making possible what they cannot anticipate. For this reason, we work closely with Amazon scholars and experts from Academic institutions. We code our prototypes to be production-ready We prefer provably optimal solutions than heuristics, though we settle for heuristics when performance dictates it. Overall, we appreciate the value of correct modeling. We are open to hiring candidates to work out of one of the following locations: Berlin, BE, DEU

Have you ever wondered how Amazon delivers timely and reliably hundreds of millions of packages to customer’s doorsteps? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! Amazon Transportation Services is seeking an Applied Scientist to be based in our Berlin office! As a key member of the Science and Tech Team of ATS operations, this person will be responsible for designing algorithmic solutions based on data and mathematics for optimizing the middle-mile Amazon Transportation Network. The successful applicant will ensure that our end-to-end strategies in terms of customer demand fulfillment, routing, consolidation locations, linehaul/airhaul/sea options and last-mile transportation are streamlined and optimized. This critical role requires an aptitude for independent initiative and decision-making, the ability to drive innovation in Transportation modelling and optimization across Amazon’s expanding European network and linking into global initiatives and expansion strategies. - Design and prototype algorithmic solutions for standardized processes. - Lead complex time-bound, long-term as well as ad-hoc transportation modelling analyses to help management in decision making. - Communicate to leadership results from business analysis, strategies and tactics (for senior candidates). - Drive large-scale projects to scale and enhance Amazon’s EU transportation network (for senior candidates). - Partner with the planning, linehaul/airhaul and sort center operations teams, while working closely with last-mile, supply chain, and global delivery departments for modeling and optimizing the transportation network of EU. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. We are open to hiring candidates to work out of one of the following locations: Berlin, DEU

Do you want to drive research that enables the highly scalable, massive throughput machine translation service at the core of Amazon's product localization? Work with MT and LLM technology to improve how we make Amazon available across the globe? Join the Consumer Localization team and become part of a group of machine learning scientists and engineers dealing with some of the largest scale problems across Amazon. We create automatically billions of product pages on all Amazon marketplaces enabling many millions of customers worldwide to shop in their native language. This is a unique opportunity at Amazon with great exposure: All of Amazon’s customers worldwide will be your customers. Come join us in our beautiful office in the beating heart of Europe - Berlin. Key job responsibilities As part of our team you will be pushing the boundary on applied ML in the localization space. You will - define and own research projects to ensure we can deliver optimal translation quality for product data at a massive scale - broaden our vision on how we can apply ML technology to further improve all stages of the product localization process - help us leverage the potential of latest developments on LLMs and Gen AI to improve customer experience across many languages - design, experiment and evaluate innovative models to solve end-to-end business problems with ML, and verify the business impact of your solutions - research and implement novel machine learning approaches and define how we can apply them in our domain - work with Machine Learning Scientists and Engineers to carry out strategic research and experimentation and implement best practices A day in the life Your day at work will be a mix of communication, experimentation, and implementation. You will be discussing with your team and stakeholders (e.g. country teams who use our translations, the service and hosting team, other MT teams at Amazon). This will provide you inputs on requirements that you turn into research questions and experiments, but also insights into the technical options and constraints for productionalizing your research. Your experimental work will be driven by business problems, but you will Think Big to go beyond the needs of the day. So you will be spending as much time on designing experiments and connecting the to the state of the art, as on actual hands on experimentation work. In the implementation part, you will be working with Software and ML Engineers and enable them to turn your research results into production code. About the team The team consists of Applied Scientists, Software Engineers and Machine Learning Engineers. Together, this enables us to cover the full space of applied Machine Translation, from open-ended research to practical implementation questions. And it enables us to connect and cooperate with research, business and engineering teams. We are open to hiring candidates to work out of one of the following locations: Berlin, BE, DEU

Do you want to join an innovative team of scientists who invent and apply the most advanced machine learning and NLP techniques to create the best customer engagement experience on the earth? Do you want to revolutionize the way how customers solve their issues and get their questions answered? At Customer Engagement Technology (CET), we develop peculiar products that help customers solve problems. We innovate on behalf of customers, developing Bot, self-service, and associate-facing products that delight customers and support our world class customer service workforce. We are looking for talented Postdoctoral Scientists to join our CET Machine Learning team in Berlin, Germany for a one-year, full-time research position to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address challenges within TOD systems, such as Natural Language Generation for generating system responses based, state tracking, decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc), and deploy ML powered chatbots primarily in the customer returns domain. Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. We are open to hiring candidates to work out of one of the following locations: Berlin, BE, DEU