Amazon builds first foundation model for multirobot coordination

Trained on millions of hours of data from Amazon fulfillment centers and sortation centers, Amazon’s new DeepFleet models predict future traffic patterns for fleets of mobile robots.

Large language models and other foundation models have introduced a new paradigm in AI: large models trained in a self-supervised fashion — no data annotation required — on huge volumes of data can learn general competencies that allow them to perform a variety of tasks. The most prominent examples of this paradigm are in language, image, and video generation. But where else can it be applied?

At Amazon, one answer to that question is in managing fleets of robots. In June, we announced the development of a new foundation model for predicting the interactions of mobile robots on the floors of Amazon fulfillment centers (FCs) and sortation centers, which we call DeepFleet. We still have a lot to figure out, but DeepFleet can already help assign tasks to our robots and route them around potential congestion, increasing the efficiency of our robot deployments by 10%. That lets us deliver packages to customers more rapidly and at lower costs.

Robots laden with storage pods at a fulfillment center (left) and with packages at a sortation center (right).
Robots laden with storage pods at a fulfillment center (left) and with packages at a sortation center (right).

One question I get a lot is why we would need a foundation model to predict robots’ locations. After all, we know exactly what algorithms the robots are running; can’t we just simulate their interactions and get an answer that way?

There are two obstacles to this approach. First, accurately simulating the interactions of a couple thousand robots faster than real time is prohibitively resource intensive: our fleet already uses all available computation time to optimize its plans. In contrast, a learned model can quickly infer how traffic will likely play out.

Second, we see predicting robot locations as, really, a pretraining task, which we use to teach an AI to understand traffic flow. We believe that, just as pretraining on next-word prediction enabled chatbots to answer a diverse range of questions, pretraining on location prediction can enable an AI to generate general solutions for mobile-robot fleets.

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The success of a foundation model depends on having adequate training data, which is one of the areas where Amazon has an advantage. At the same time that we announced DeepFleet, we also announced the deployment of our millionth robot to Amazon FCs and sortation centers. We have literally billions of hours of robot navigation data that we can use to train our foundation models.

And of course, Amazon is also the largest provider of cloud computing resources, so we have the computational capacity to train and deploy models large enough to benefit from all that training data. One of our paper’s key findings is that, like other foundation models, a robot fleet foundation model continues to improve as the volume of training data increases.

In some ways, it’s natural to adapt LLM architectures to the problem of predicting robot location. An LLM takes in a sequence of words and projects that sequence forward, one word at a time. Similarly, a robot navigation model would take in a sequence of robot states or floor states and project it forward, one state at a time.

In other ways, the adaptation isn’t so straightforward. With LLMs, it’s clear what the inputs and outputs should be: words (or more precisely word parts, or tokens). But how about with robot navigation? Should the input to the model be the state of a single robot, and you produce a floor map by aggregating the outputs of multiple models? Or should the inputs and outputs include the state of the whole floor? And if they do, how do you represent the floor? As a set of features relative to the robot location? As an image? As a graph? And how do you handle time? Is each input to the model a snapshot taken at a regular interval? Or does each input represent a discrete action, whenever it took place?

We experimented with four distinct models that answer these questions in different ways. The basic setup is the same for all of them: we model the floor of an FC or sortation center as a grid whose cells can be occupied by robots, which are either laden (storage pods in an FC, packages in a sortation center) or unladen and have fixed orientations; obstacles; or storage or drop-off locations. Unoccupied cells make up travel lanes.

Sample models of a fulfillment center (top) and a sortation center (bottom).
Sample models of a fulfillment center (top) and a sortation center (bottom).

Like most machine learning systems of the past 10 years, our models produce embeddings of input data, or vector representations that capture data features useful for predictive tasks. All of our models make use of the Transformer architecture that is the basis of today’s LLMs. The Transformer’s characteristic feature is the attention mechanism: when determining its next output, the model determines how much it should attend to each data item it’s already seen — or to supplementary data. One of our models also uses a convolutional neural network, the standard model for image processing, while another uses a graph neural network to capture spatial relationships.

DeepFleet is the collective name for all of our models. Individually, they are the robot-centric model, the robot-floor model, the image-floor model, and the graph-floor model.

1. The robot-centric model

The robot-centric model focuses on one robot at a time — the “ego robot” — and builds a representation of its immediate environment. The model’s encoder produces an embedding of the ego robot’s state — where it is, what direction it’s facing, where it’s headed, whether it’s laden or unladen, and so on. The encoder also produces embeddings of the states of the 30 robots nearest the ego robot; the 100 nearest grid cells; and the 100 nearest objects (drop-off chutes, storage pods, charging stations, and so on).

A Transformer combines these embeddings into a single embedding, and a sequence of such embeddings — representing a sequence of states and actions the ego robot took — passes to a decoder. On the basis of that sequence, the decoder predicts the robot’s next action. This process happens in parallel for every robot on the floor. Updating the state of the floor as a whole is a matter of sequentially applying each robot’s predicted action.

Architecture of the robot-centric model.
Architecture of the robot-centric model.

2. The robot-floor model

With the robot-floor model, separate encoders produce embeddings of the robot states and fixed features of the floor cells. As the only changes to the states of the floor cells are the results of robotic motion, the floor state requires only a single embedding.

At decoding time, we use cross-attention between the robot embeddings and the floor state embedding to produce a new embedding for each robot that factors in floor state information. Then, for each robot, we use cross-attention between its updated embedding and those of each of the other robots to produce a final embedding, which captures both robot-robot and robot-floor relationships. The last layer of the model — the output head — uses these final embeddings to predict each robot’s next action.

The architecture of the robot-floor model..png
The architecture of the robot-floor model.

3. The image-floor model

Convolutional neural networks step through an input image, applying different filters to fixed-size blocks of pixels. Each filter establishes a separate processing channel through the network. Typically, the filters are looking for different image features, such as contours with particular shapes and orientations.

In our case, however, the “pixels” are cells of the floor grid, and each channel is dedicated to a separate cell feature. There are static features, such as fixed objects in particular cells, and dynamic features, such as the locations of the robots and their states.

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In each channel, representations of successive states of the floor are flattened — converted from 2-D grids to 1-D vectors — and fed to a Transformer. The Transformer’s attention mechanism can thus attend to temporal and spatial features simultaneously. The Transformer’s output is an encoding of the next floor state, which a convolutional decoder converts back to a 2-D representation.

4. The graph-floor model

A natural way to model the FC or sortation center floor is as a graph whose nodes are floor cells and whose edges encode the available movements between cells (for example, a robot may not move into a cell occupied by another object). We convert such a spatial graph into a spatiotemporal graph by adding temporal edges that connect each node to itself at a later time step.

Next, in the approach made standard by graph neural networks, we use a Transformer to iteratively encode the spatiotemporal graph as a set of node embeddings. With each iteration, a node’s embedding factors in information about nodes farther away from it in the graph. In parallel, the model also builds up a set of edge embeddings.

Each encoding block also includes an attention mechanism that uses the edge embeddings to compute attention scores between node embeddings. The output embedding thus factors in information about the distances between nodes, so it can capture long-range effects.

From the final set of node embeddings, we can decode a prediction of where each robot is, whether it is moving, what direction it is heading, etc.

The architecture of the graph-floor model.
The architecture of the graph-floor model.

Evaluation

We used two metrics to evaluate all four models’ performance. The first is dynamic-time-warping (DTW) distance between predictions and the ground truth across multiple dimensions, including robot position, speed, state, and the timing of load and unload events. The second metric is congestion delay error (CDE), or the relative error between delay predictions and ground truth.

Overall, the robot-centric model performed best, with the top scores on both CDE and the DTW distance on position and state predictions, but the robot-floor model achieved the top score on DTW distance for timing estimation. The graph-floor model didn’t fare quite as well, but its results were still strong at a significantly lower parameter count — 13 million, versus 97 million for the robot-centric model and 840 million for the robot-floor model.

The image-floor model didn’t work well. We suspect that this is because the convolutional filters of a convolutional neural network are designed to abstract away from pixel-level values to infer larger-scale image features, like object classifications. We were trying to use convolutional neural networks for pixel-level predictions, which they may not be suited for.

We also conducted scaling experiments with the robot-centric and graph-floor models, which showed that, indeed, model performance improved with increases in the volume of training data — an encouraging sign, given the amount of data we have at our disposal.

On the basis of these results, we are continuing to develop the robot-centric, robot-floor, and graph-floor models, initially using them to predict congestion, with the longer-term goal of using them to produce outputs like assignments of robots to specific retrieval tasks and target locations. You can read the full paper on arXiv.

Research areas

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Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, CA, Sunnyvale
Are you passionate about robotics and research? Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable research and projects in a collaborative team environment? Do you want to see your science solutions directly impact millions of customers worldwide? At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands. We’re looking for current PhD students with a passion for robotic research and applications to join us as Robotics Research Scientist II Intern/Co-ops in 2026 to shape the future of robotics and automation at an unprecedented scale across. For these positions, our Robotics teams at Amazon are looking for students with a specialization in one or more of the research areas in robotics such as: robotics, robotics manipulation (e.g., robot arm, grasping, dexterous manipulation, end of arm tools/end effector), autonomous mobile robots, mobile manipulation, movement, autonomous navigation, locomotion, motion/path planning, controls, perception, sensing, robot learning, artificial intelligence, machine learning, computer vision, large language models, human-robot interaction, robotics simulation, optimization, and more! We're looking for curious minds who think big and want to define tomorrow's technology. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and opportunities for personal growth. By applying to this role, you will be considered for Robotics Research Scientist II Intern/Co-op (2026) opportunities across various Robotics teams at Amazon with different robotics research focus, with internship positions available for multiple locations, durations (3 to 6+ months), and year-round start dates (winter, spring, summer, fall). Amazon intern and co-op roles follow the same internship structure. "Intern/Internship" wording refers to both interns and co-ops. Amazon internships across all seasons are full-time positions, and interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day. Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. The robotics internship join dates, length, location, and prospective team will be finalized at the time of any applicable job offers. In your application, you will be able to provide your preference of research interests, start dates, internship duration, and location. While your preference will be taken into consideration, we cannot guarantee that we can meet your selection based on several factors including but not limited to the internship availability and business needs of this role. About the team The Personal Robotics Group is pioneering intelligent robotic products that deliver meaningful customer experiences. We're the team behind Amazon Astro, and we're building the next generation of robotic systems that will redefine how customers interact with technology. Our work spans the full spectrum from advanced hardware design to sophisticated software and control systems, combining mechanical innovation, software engineering, dynamic systems modeling, and intelligent algorithms to create robots that are not just functional, but delightful. This is a unique opportunity to shape the future of personal robotics working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. Join us if you're passionate about creating the future of personal robotics, solving complex challenges at the intersection of hardware and software, and seeing your innovations deliver transformative customer experiences.
IN, HR, Gurugram
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide