Amazon builds first foundation model for multirobot coordination

Trained on millions of hours of data from Amazon fulfillment centers and sortation centers, Amazon’s new DeepFleet models predict future traffic patterns for fleets of mobile robots.

Large language models and other foundation models have introduced a new paradigm in AI: large models trained in a self-supervised fashion — no data annotation required — on huge volumes of data can learn general competencies that allow them to perform a variety of tasks. The most prominent examples of this paradigm are in language, image, and video generation. But where else can it be applied?

At Amazon, one answer to that question is in managing fleets of robots. In June, we announced the development of a new foundation model for predicting the interactions of mobile robots on the floors of Amazon fulfillment centers (FCs) and sortation centers, which we call DeepFleet. We still have a lot to figure out, but DeepFleet can already help assign tasks to our robots and route them around potential congestion, increasing the efficiency of our robot deployments by 10%. That lets us deliver packages to customers more rapidly and at lower costs.

Robots laden with storage pods at a fulfillment center (left) and with packages at a sortation center (right).
Robots laden with storage pods at a fulfillment center (left) and with packages at a sortation center (right).

One question I get a lot is why we would need a foundation model to predict robots’ locations. After all, we know exactly what algorithms the robots are running; can’t we just simulate their interactions and get an answer that way?

There are two obstacles to this approach. First, accurately simulating the interactions of a couple thousand robots faster than real time is prohibitively resource intensive: our fleet already uses all available computation time to optimize its plans. In contrast, a learned model can quickly infer how traffic will likely play out.

Second, we see predicting robot locations as, really, a pretraining task, which we use to teach an AI to understand traffic flow. We believe that, just as pretraining on next-word prediction enabled chatbots to answer a diverse range of questions, pretraining on location prediction can enable an AI to generate general solutions for mobile-robot fleets.

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The success of a foundation model depends on having adequate training data, which is one of the areas where Amazon has an advantage. At the same time that we announced DeepFleet, we also announced the deployment of our millionth robot to Amazon FCs and sortation centers. We have literally billions of hours of robot navigation data that we can use to train our foundation models.

And of course, Amazon is also the largest provider of cloud computing resources, so we have the computational capacity to train and deploy models large enough to benefit from all that training data. One of our paper’s key findings is that, like other foundation models, a robot fleet foundation model continues to improve as the volume of training data increases.

In some ways, it’s natural to adapt LLM architectures to the problem of predicting robot location. An LLM takes in a sequence of words and projects that sequence forward, one word at a time. Similarly, a robot navigation model would take in a sequence of robot states or floor states and project it forward, one state at a time.

In other ways, the adaptation isn’t so straightforward. With LLMs, it’s clear what the inputs and outputs should be: words (or more precisely word parts, or tokens). But how about with robot navigation? Should the input to the model be the state of a single robot, and you produce a floor map by aggregating the outputs of multiple models? Or should the inputs and outputs include the state of the whole floor? And if they do, how do you represent the floor? As a set of features relative to the robot location? As an image? As a graph? And how do you handle time? Is each input to the model a snapshot taken at a regular interval? Or does each input represent a discrete action, whenever it took place?

We experimented with four distinct models that answer these questions in different ways. The basic setup is the same for all of them: we model the floor of an FC or sortation center as a grid whose cells can be occupied by robots, which are either laden (storage pods in an FC, packages in a sortation center) or unladen and have fixed orientations; obstacles; or storage or drop-off locations. Unoccupied cells make up travel lanes.

Sample models of a fulfillment center (top) and a sortation center (bottom).
Sample models of a fulfillment center (top) and a sortation center (bottom).

Like most machine learning systems of the past 10 years, our models produce embeddings of input data, or vector representations that capture data features useful for predictive tasks. All of our models make use of the Transformer architecture that is the basis of today’s LLMs. The Transformer’s characteristic feature is the attention mechanism: when determining its next output, the model determines how much it should attend to each data item it’s already seen — or to supplementary data. One of our models also uses a convolutional neural network, the standard model for image processing, while another uses a graph neural network to capture spatial relationships.

DeepFleet is the collective name for all of our models. Individually, they are the robot-centric model, the robot-floor model, the image-floor model, and the graph-floor model.

1. The robot-centric model

The robot-centric model focuses on one robot at a time — the “ego robot” — and builds a representation of its immediate environment. The model’s encoder produces an embedding of the ego robot’s state — where it is, what direction it’s facing, where it’s headed, whether it’s laden or unladen, and so on. The encoder also produces embeddings of the states of the 30 robots nearest the ego robot; the 100 nearest grid cells; and the 100 nearest objects (drop-off chutes, storage pods, charging stations, and so on).

A Transformer combines these embeddings into a single embedding, and a sequence of such embeddings — representing a sequence of states and actions the ego robot took — passes to a decoder. On the basis of that sequence, the decoder predicts the robot’s next action. This process happens in parallel for every robot on the floor. Updating the state of the floor as a whole is a matter of sequentially applying each robot’s predicted action.

Architecture of the robot-centric model.
Architecture of the robot-centric model.

2. The robot-floor model

With the robot-floor model, separate encoders produce embeddings of the robot states and fixed features of the floor cells. As the only changes to the states of the floor cells are the results of robotic motion, the floor state requires only a single embedding.

At decoding time, we use cross-attention between the robot embeddings and the floor state embedding to produce a new embedding for each robot that factors in floor state information. Then, for each robot, we use cross-attention between its updated embedding and those of each of the other robots to produce a final embedding, which captures both robot-robot and robot-floor relationships. The last layer of the model — the output head — uses these final embeddings to predict each robot’s next action.

The architecture of the robot-floor model..png
The architecture of the robot-floor model.

3. The image-floor model

Convolutional neural networks step through an input image, applying different filters to fixed-size blocks of pixels. Each filter establishes a separate processing channel through the network. Typically, the filters are looking for different image features, such as contours with particular shapes and orientations.

In our case, however, the “pixels” are cells of the floor grid, and each channel is dedicated to a separate cell feature. There are static features, such as fixed objects in particular cells, and dynamic features, such as the locations of the robots and their states.

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In each channel, representations of successive states of the floor are flattened — converted from 2-D grids to 1-D vectors — and fed to a Transformer. The Transformer’s attention mechanism can thus attend to temporal and spatial features simultaneously. The Transformer’s output is an encoding of the next floor state, which a convolutional decoder converts back to a 2-D representation.

4. The graph-floor model

A natural way to model the FC or sortation center floor is as a graph whose nodes are floor cells and whose edges encode the available movements between cells (for example, a robot may not move into a cell occupied by another object). We convert such a spatial graph into a spatiotemporal graph by adding temporal edges that connect each node to itself at a later time step.

Next, in the approach made standard by graph neural networks, we use a Transformer to iteratively encode the spatiotemporal graph as a set of node embeddings. With each iteration, a node’s embedding factors in information about nodes farther away from it in the graph. In parallel, the model also builds up a set of edge embeddings.

Each encoding block also includes an attention mechanism that uses the edge embeddings to compute attention scores between node embeddings. The output embedding thus factors in information about the distances between nodes, so it can capture long-range effects.

From the final set of node embeddings, we can decode a prediction of where each robot is, whether it is moving, what direction it is heading, etc.

The architecture of the graph-floor model.
The architecture of the graph-floor model.

Evaluation

We used two metrics to evaluate all four models’ performance. The first is dynamic-time-warping (DTW) distance between predictions and the ground truth across multiple dimensions, including robot position, speed, state, and the timing of load and unload events. The second metric is congestion delay error (CDE), or the relative error between delay predictions and ground truth.

Overall, the robot-centric model performed best, with the top scores on both CDE and the DTW distance on position and state predictions, but the robot-floor model achieved the top score on DTW distance for timing estimation. The graph-floor model didn’t fare quite as well, but its results were still strong at a significantly lower parameter count — 13 million, versus 97 million for the robot-centric model and 840 million for the robot-floor model.

The image-floor model didn’t work well. We suspect that this is because the convolutional filters of a convolutional neural network are designed to abstract away from pixel-level values to infer larger-scale image features, like object classifications. We were trying to use convolutional neural networks for pixel-level predictions, which they may not be suited for.

We also conducted scaling experiments with the robot-centric and graph-floor models, which showed that, indeed, model performance improved with increases in the volume of training data — an encouraging sign, given the amount of data we have at our disposal.

On the basis of these results, we are continuing to develop the robot-centric, robot-floor, and graph-floor models, initially using them to predict congestion, with the longer-term goal of using them to produce outputs like assignments of robots to specific retrieval tasks and target locations. You can read the full paper on arXiv.

Research areas

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Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
US, WA, Seattle
The AWS Compliance & Security Assurance Engineering team builds tools and services that scale AWS's ability to exceed security and compliance expectations for our regulators, auditors, and customers globally. We create efficiencies for our teams while maintaining transparency for our customers. As a Data Scientist on our data team, you'll have a unique opportunity to build solutions that scale security assurance capabilities through AI-driven approaches. You'll leverage advanced analytics, machine learning techniques, and state-of-the-art AI technologies on top of highly complex datasets to transform our security assurance operations. You'll also help shape our data science roadmap, fostering data-driven decision-making and delivering significant business impact through innovative methodologies. The ideal candidate brings a strong background in automation by leveraging GenAI Large Language Models (LLMs), combined with experience analyzing complex datasets and a proven ability to transform business needs into deliverables. If you're passionate about applying AI to security challenges in a dynamic environment that offers startup-like autonomy with enterprise impact, we want to hear from you. Key job responsibilities * Analyze and extract hidden insights from complex, large-scale datasets using advanced statistical and AI techniques, using hands-on expertise in data wrangling and manipulation. * Identify high-impact business improvement opportunities, lead the design and execution of data science initiatives to address them. * Apply statistical and ML knowledge to specific business problems and data. * Leverage Vision Language Models (VLMs) and Large Language Models (LLMs) to analyze document/image structure, perform content understanding and metadata extraction. * Rapidly prototype and test AI solutions, while iterating quickly based on data and feedback. * Collaborate cross-functionally to deeply understand business requirements, customer needs, and technical constraints; transforming discovered information into data-driven solutions and actionable recommendations. * Communicate complex technical concepts to technical and non-technical stakeholders; present compelling insights and evidence-based recommendations to leadership. * Stay up-to-date on the latest advancements in AI and identify opportunities to apply emerging techniques to the space. * Collaborate with Business Intelligence, Data Engineers and SDEs to drive the collection of new data and refinement of existing data sources to continually improve data quality. * Actively participate in team design reviews, data modeling discussions, brainstorming activities while mentoring colleagues in state-of-the-art AI tools and methodologies. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.